Subscribe to Our Youtube Channel
Related Manuals for Fiido C11
Summary of Contents for Fiido C11
- Page 1 Fiido C11 Electric Bike D ear u ser s, p lease read thi s m anu al car efully b efore op era t ing the bike . WAR NIN G:DO N OT O P E R A T E TH E B IKE BEFOR E U N D E R S T A N D I N G H O W T O U S E...
- Page 2 In this manual,we will introduce the the key features of the bike and give you some advice on how to use and maintain the Fiido C11. Please make sure that you understand everything carefully. If you have any questions, please contact support@fiido.com, our customer care team will get in touch with you shortly.
- Page 3 9. Do not attempt to charge while the charger or power supply is wet, please follow the local safety regulations if you need to charge the bike in public area. 10. For effective protection and as convenient as possible for yourself, please be sure to use Fiido specific parts.
-
Page 4: Table Of Contents
CONTENTS 1.Product introduction 2. How to use 3. Regular Maintenance 4. After-sale Service 1.1 Bike overview 2.1 Installation guide 3.1 Using precautions 4.1 Troubleshooting methods 1.2 Packing list 2.2 First time using 3.2 Bike maintenance & repair 4.2 Specifications 1.3 Bike diagrams 2.3 Charging instructions 3.3 Motor maintenance &... - Page 5 1.Product introduction 1.1 Bike overview 1.2 Packing list 1.3 Bike diagrams 1.4 Function DESC...
-
Page 6: Bike Overview
Fiido E-gravel series, introduced the Fiido C11. This model is equipped with the most significant innovations for a city e-bike. It features a sleek frame design in colors chosen by the Fiido team, a removable battery on the tube, and a full-color display, ensuring a stylish and enjoyable ride. -
Page 7: Packing List
1.2 Packing list Bike parts Handlebar*1 Front wheel*1 Electric Bike*1 Key*2 Front wheel quick release*1 Bike accessories User manual*1 Front light*1 Fenders*1 Charger*1 Pendals*1 Adapter*1 (Equipped for EU and UK regions) Tools Open spanner*2 Hex wrench*8 Y-Type Allen Wrench*1 Screwdriver*1 *Please carefully check whether all items are complete and intact. -
Page 8: Bike Diagrams
1.3 Bike Diagrams Display Keyhole Handlebar Saddle Front suspension fork Battery Level Indicator Button Headlight Rear Light Battery Front Fender Disc Brake Front wheel Disc Brake Tire Motor Pedal Rear Derailleur Crank Chain Chainwheel *Non professionals are forbidden to assistance and assemble the battery. Please contact after-sales team for assistance. -
Page 9: Function Desc
Speed using it again.) (Display the current speed.) Fiido Watch Connection Indicator Switch between kmh/mph ( To connect the Fiido Mate cycling Power Assisted Level Display watch,please simultaneously press (Display the current power assisted gear.) the "M" button and "Power-assisted Shift Up"... - Page 10 2.How to use 2.1 Installation guide 2.2 First time using 2.3 Charging instructions 2.4 Battery Removal &Installation...
-
Page 11: Installation Guide
2.1 Installation guide Most parts of the bike had been installed from the factory. But please install the handlebar.baskets,headlight, front wheel, fenders,pedals and adjust the saddle before riding. lnstall the handlebar ① Use the Allen key to remove the counter ②... - Page 12 ⑤ Adjust the angle of the handlebar upturn, the default angle is 0°; you can adjust it to fit your riding habit; (Check if the direction of the handlebar and the front wheel can be aligned, if not,you can loosen the 2 screws on the side of the handlebar to adjust.) ⑥...
- Page 13 ③ Put the front axle through the front wheel, and load the spring, screw the nut, lock the front wheel quick disassembly. Install Fenders&Headlights ② Use the open-end wrench and Allen tool to lock ① Pass the front fender through the rear of the front fork, the screws and nuts.
- Page 14 ③ Place the fender stand clips towards the front tire ④ Fit the Fender stands into the fender by clipping. and lock the stands to the front fork. ⑤ Adjust the angle of the fender stand position to keep the fender at a certain distance from the tire, then use the self-tapping screws to lock the stands.
- Page 15 ⑥ Adjust the headlight angle and lock with screws. ⑦ Place the headlight cable through the center of the ⑧ Connect the sockets in same colours to finish installation. fork to the back of the fork.
- Page 16 Install pedals Use the open spanner of the tools bag, screw the pedal shaft into the threaded hole and tighten it in the direction of the arrow. Caution: While installing the pendal, pay attention to the left / right pendal corresponding to the left / right crank, the pendal screw and the inside of the crank are respectively marked L(left) / R(right).
-
Page 17: First Time Using
2.2 First time using Before riding, please follow the installation guide to install components properly, check whether the firmware is loose, ensure sufficient power, and take appropriate protection for riding. Step 1：Adjust the seat Please adjust the seat to the appropriate riding height according to your height. （the recommended height is when the saddle is level with the user’s pelvis when standing naturally. - Page 18 Step 3：Adjust the power assisted gear Switch and choose the riding mode according to the cycling road conditions and personal needs. ① Electric mode：Equipped with pure electric mode, gently press down the electric mode button to switch to the pure electric mode, the stonger the press, the faster the speed. ②...
-
Page 19: Charging Instructions
2.3 Charging instructions The battery comes with a small amount of electricity, before the first time use, please make sure to charge it to full power before riding. Charging 1. Charging connection: Connect the charging interface of the charger to the charging port, then connect the power plug of the charger to the power socket. - Page 20 Caution: Charger has high voltage device, DO NOT repair without permission. In order to avoid danger, battery and charger should be placed away from children. There should be no inflammable and explosive objects around the batteries (such as car seat cushions, sofas, etc.). Keep the battery in a ventilated and dry place, and make sure NOT to charge in open-air place, to avoid electrical short circuit fire and other accidents caused by rain and other factors, and to prevent liquid and metal particles into the electrical parts.
-
Page 21: Battery Removal And Installation
2.4 Battery Installation & Removal ① Remove the battery: Turn the key clockwise to the "unlock" state, the upper end of the battery will automatically pop out and ready to be removed. ② Install the battery: put the lower part of the battery into the slot, then press it down. The battery will be locked in the frame. -
Page 22: Regular Maintenance
3.Regular Maintenance 3.1 Using precautions 3.2 Bike maintenance & repair 3.3 Motor maintenance & repair 3.4 Battery maintenance & repair 3.5 Reflex reflector cautions... -
Page 23: Using Precautions
3.1 Using precautions （Ⅰ）Users should pay attention to the safety of bicycle use 1. No parking in building foyers, evacuation stairs, walkways and safety exits. 2. No charging in residential buildings. Charging should be far away from combustible, and no longer than 7 hours. 3. - Page 24 （Ⅲ）Examination before riding: please repair in time or go to the local maintenance point for repair, if there’s any abnormality. 1. Please confirm the normal power use when using the kickstand and the rear wheel is off the ground. 2. Turn on the power, check whether the indicator light is normal, and the power supply is sufficient. 3.
-
Page 25: Bike Maintenance & Repair
3.2 Bike maintenance & repair 1. The bicycle has been checked and adjusted before out of factory, any problems please contact Fiido After Sales Team for support. 2. Normally the spokes of the wheel should be adjusted once after half a month of riding to ensure the best use. -
Page 26: After-Sale Service
4.After-sales Service 4.1Troubleshooting methods 4.2 Specifications 4.3 Warranty coverage 4.4 Repair record... -
Page 27: Troubleshooting Methods
4.1 Troubleshooting methods Fault code description Fault phenomenon Fault code Communication issues Throttle issues Brake lever issues Motor hall issues Motor issues Controller issues Overheating protection General fault Fault phenomenon Fault cause Rule out way Poor contact of regulating handlebar Change regularing handlebar Poor contact of brake cut-off... -
Page 28: Specifications
4.2 Specifications Property index Item Fiido C11 Before folding: Length*Width*Height (mm) 1820*670*1150 Net weight (kg) Product size 24.5 Maximum load (kg) Product weight Applicable age Applicable height 150cm(4.9') - 200cm(6.5') Serial numbe Location On the head tube Riding requirement Maximum speed 15.5MPH (25km/h) -
Page 29: Warranty Coverage
4.3 Warranty coverage (Ⅰ）Warranty principle 1. Users should operate correctly according to this user manual. In case of performance failure caused by production quality, according to relevant laws and national provisions of the three guarantees, the company shall uniformly perform the obligations of the three guarantees. - Page 30 (Ⅱ）Warranty scope and period Item Parts Guarantee time Service Frame 36 months Natural deformation, open welding, desoldering fracture phenomenon, quality problems caused by poor manufacturing can be replaced. Self-modification, collision 12 months Fork, Handlebar, Stem, Seatpost damage, etc. are not warranted. Kickstand, Tires, Saddles, Fenders, Safety hook, Seat Basic parts...
-
Page 31: Repair Record
Warranty notification 1. Accessories will be guaranteed in strict accordance with the warranty period. 2. The warranty period shall be calculated from the date of delivery. 3. No warranty will be provided if the charger, battery and motor are disassembled without permission. 4. - Page 32 Shenzhen Fiido Technology Ltd Address：Shenzhen, Guangdong, China. Website：www.fiido.com If you have any questions or suggestions about this user manual, please contact us via following mailaddress Contact us：support@fiido.com Fiido APP 6971957790754 4.003.C11001...
Need help?
Do you have a question about the C11 and is the answer not in the manual?
Questions and answers