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NCR VOYIX CX7 User Manual

All-in-one pos
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NCR CX7 All-in-One POS
User Guide
7772
BCC5-0000-5363
Issue AC
© 2024 NCR Voyix. All rights reserved. Confidential and proprietary information of NCR Voyix.
Use and disclose solely pursuant to company instructions.

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  • Page 1 NCR CX7 All-in-One POS User Guide 7772 BCC5-0000-5363 Issue AC © 2024 NCR Voyix. All rights reserved. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 2 NCR Voyix, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR Voyix in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR Voyix representative or NCR Voyix office for information that is applicable and current.
  • Page 3 This book is written for hardware installer/service personnel, system integrators, and field engineers. Note This document is NCR Voyix proprietary information and is not to be disclosed or reproduced without consent. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 4 Safety Requirements The NCR CX7 All-in-One POS (7772) conforms to all applicable legal requirements. To view the compliance statements see the NCR POS Terminals Safety and Regulatory Information (B005-0000-1589). Caution The on/off switch is a logic switch only. The AC line voltage primaries are live at all times when the AC power cord is connected to the AC outlet.
  • Page 5 Warning DO NOT connect or disconnect any serial peripherals while the terminal is connected to AC power. This can result in system or printer damage. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 6 Use only 3–wire extension cords that have 3–prong grounding plugs and 3–pole receptacles that accept the product’s plug. Repair or replace damaged or worn cords immediately. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 7 If you experience an out of box failure (OBF) during installation or staging that is related to a missing, wrong or defective unit or item, simply provide NCR Voyix with a detailed description of the issue and the item will be replaced free of charge.
  • Page 8 Improper or insufficient maintenance Improper use or unauthorized modifications of the product. Inadequate location or surroundings. Site installation must conform to guidelines listed in the NCR CX7 All-in-One POS (7772) Site Preparation Guide (BCC5-0000-5364) and NCR Workstation and Peripheral AC Wiring Guide (BST0-2115-53).

  • Page 9: Table Of Contents

    Remote I/O Chassis – Pole Mount Remote I/O Chassis Options Remote I/O Chassis Cable Options Pole Mount Options Integrated I/O Chassis – Stand/Wall/Pole Mount Integrated I/O Chassis Options Mounting Options CX Head Ports Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 10 Cash Drawer DisplayPort Power In USB-C USB 3.0 Serial Ports DB-9 Serial (Standard UART) RJ50 Serial (Enhanced UART) RJ12 Serial (Two Enhanced UART and Two Standard UART) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 11 CX7 15” 4:3 Display with Base CX7 15.6” 16:9 or 18.5” Display with Base CX7 15” 4:3 or 15.6” 16:9 or 18.5” Display with Integrated I/O CX7 15” 4:3 Display with Remote I/O CX7 15.6” 16:9 or 18.5” Display with Remote I/O...
  • Page 12 Configuring through the DAL Configuring through the Configuration File Configuring through the Device Configuration Tool Additional Reference Installing the Transaction Printer Powering Up the Terminal Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 13 Biometrics Fingerprint Reader Using the Biometrics Reader Cleaning the Sensor Software Drivers Cleaning the CX7 Cabinet Cleaning the Cooling Vents Disk Image Backup and NCR Image Recovery Tool Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 14 Configuring a Second SSD for RAID Introduction Configuring a RAID System in Windows Configuring a RAID system in BIOS (CX7) Deleting a RAID volume in BIOS (CX7) Configuring a RAID system in BIOS (CX7ii) Deleting a RAID volume in BIOS (CX7ii)
  • Page 15 Using the Bootable USB Flash Key Using the Windows Flash Executable Updating DMI using Windows DMI Edit Tool Initial Terminal Imaging Introduction Imaging Procedure Wireless Adapter Switching Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 16 Verifying Intel® AMT Using Internet Explorer Verifying Intel® AMT Using MeshCommander Reference Configuring AMT Configuring the Terminal APA Graphical Display Configuring the APA Graphical Display Flip Functionality CX Display Touch Tool Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 17 Updated I/O Board Connector Pinouts Sep 2021 Release 1.6 – 5MP Camera Added F107 Taiwan Power Cord and F755 NCRLinuxU 1.0 Removed F256 SSD 480 GB NVMe 4-channel Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 18 Added Migration sectio Added OS Features: F702, F711, F757. F770, F791 May 2024 Added Updating DMI using Windows DMI Edit Tool Updated links from ncr.com to ncrvoyix.com Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 19 Note in Linux Software RAID Setup introduction Linux Software RAID Setup for SLES 15 SP5 and NCRLinuxU2 Configuring a RAID System in BIOS and Deleting a RAID volume in BIOS Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 20: Product Overview

    Product Overview The NCR CX7 All-in-One POS (7772), powered by an Intel chipset (option of 8th Generation Coffee Lake or 13th Generation Raptor Lake), features a sleek design, packed with superior performance. The new, stylish design provides a wide range of configuration versatility. The...
  • Page 21 Cash Drawer (12/24 V) 1 (dual port) Both I/O boards are connected to the CX7 core motherboard through a single USB Type-C connector. In addition to the integration of the board in the base, each I/O can be configured for a wall mount solution, pole mount solution, or ordered in a remote chassis to permit placement under the counter.

  • Page 22: Base Models

    18.5" PCAP RGB w/ Intel i5, 8GB DDR4 memory, No HDD, No Power Supply 7772-2518-8801 18.5" PCAP RGB w/ Intel i5-9500TE, No memory, No HDD, No Power Supply Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 23: Cx7Ii

    CX7ii, 18.5" PCAP RGB w/ Gen13 Intel i3, No Memory, No HDD, No Power Supply 7772-5518-8801 CX7ii, 18.5" PCAP RGB w/ Gen13 Intel i5, No Memory, No HDD, No Power Supply Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 24: Features

    No Peripheral Filler Plate ✓ ✓ Features F141 NCR Encrypted MSR ✓ ✓ F149 External CX Keypad Module ✓ ✓ F340 No Peripheral Filler Plate, White ✓ ✕ Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 25 WiFi 6 Wireless Card and Antenna ✕ ✓ F168 Wireless Card and Antenna ✓ ✕ F169 External Speaker Module ✓ ✓ F360 No Peripheral Filler Plate, White ✓ ✕ Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 26 ✓ ✓ Display) F492 7" Non-Touch LCD (XL7) Customer Display (18.5” ✓ ✓ Display) F493 7" Touch LCD (XL7) Customer Display (18.5” Display) ✓ ✓ Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 27 10" Touch (PCAP) LCD (XL10) with Cube Imager ✓ ✓ F475 10" Non-Touch LCD (XL10) High Mount ✓ ✓ F476 10" Touch (PCAP) LCD (XL10) High Mount ✓ ✓ Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 28 ✓ ✓ Supply (15” 4:3 Display) F046 Integrated USB Centric I/O (Retail) (15” 4:3 Display) ✓ ✓ F047 Integrated Serial Centric I/O (Hospitality) (15” 4:3 ✓ ✓ Display) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 29 Taiwan Power Cord ✓ ✓ F108 Argentina Power Cord ✓ ✓ F109 Power Cord 120V Twist Lock ✓ ✓ F119 No Power Cord ✓ ✓ Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 30: Optional Features

    ✓ ✕ (Windows) F421 UEFI BIOS - Raptor Lake (Windows ✕ ✓ and Linux) F422 UEFI BIOS - Coffee Lake - S (Linux) ✓ ✕ Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 31: Usbc Cable Options

    USBC Cable, PSU Adapter for CX Use with RJ45 Ethernet Plug (1432- C852-0003) 1432-C852-0003 Cable, RJ45 Ethernet Plug Use with USBC Cable, PSU Adapter for CX (1432-C851-0003) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 32 1432-C883-0025 XL7W/XL10W USBC Cable for Use when connecting XL7W/XL10W CX5/CX7 remote or integrated I/O pole mounted to CX with remote I/O (2.5m) or integrated I/O Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 33: Operating Systems

    Product ID Product ID Description CX7ii Notes 7772-F700 No Operating System Approval ✓ ✓ required 7772-F701 No Operating System for CX7 Linux Users Approval ✓ ✕ required 7772-F702 No Operating System for CX7ii Linux Users Approval ✕ ✓ required Windows 10 Professional Non Embedded 64 bit OS...
  • Page 34 7772-F781 NCR Linux C 3.0 (CentOS 7.9) Pre-installed in ✓ ✕ the factory 7772-F790 CX7 SUSE Linux Enterprise Server 15 (SLES15) x86 64 bit Pre-installed in ✓ ✕ Operating System–Coffee Lake Only the factory 7772-F791 CX7ii SUSE Linux Enterprise Server 15 (SLES15) x86 64 Pre-installed in ✕...

  • Page 35: Specifications

    Loads Cores Level 2 Cache Thermal Design Power 35 Watts 35 Watts 35 Watts 35 Watts Intel vPro Image Recovery Button Odometer Chip RAID Support Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 36 400 nits Screen Life 50K Hours to half 50K Hours to half 50K Hours to half 50K Hours to half brightness brightness brightness brightness Anti-Glare Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 37 400 nits Screen Life 50K Hours to half 50K Hours to half 50K Hours to half 50K Hours to half brightness brightness brightness brightness Anti-Glare Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 38 Integrated UV Bill Option Option Option Option Validator Integrated Camera Option Option Option Option Integrated External Option Option Option Option Speaker Integrated Speaker Standard Standard Standard Standard Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 39 (Touch or Non-touch) 10” Color LCD Option Option Option Option (Touch or Non-touch) 10” Color LCD with Cube Option Option Option Option Scanner (Touch or Non-touch) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 40 Dimensions (w x d x h) integrated I/O 14.95” x 2.29” x 9.32” (379.7 mm x 58.1 mm x 236.6 mm) Weight 6.30 lbs (2.86 kg) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 41 Dimensions (w x d x h) integrated I/O 13.88” x 2.37” x 10.76” (352.5 mm x 60.2 mm x 273.4 mm) Weight 6.80 lbs (3.08 kg) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 42 Dimensions (w x d x h) integrated I/O 17.90” x 2.53” x 11.11” (454.7 mm x 64.2 mm x 282.3 mm) Weight 9.50 lbs (4.31 kg) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 43: Cx7Ii

    Form Factor SODIMM SODIMM Memory Slots Standard Memory 8GB (1 x 8GB) 8GB (1 x 8GB) Maximum Memory 32GB (2 x 16GB) 32GB (2 x 16GB) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 44 15” 4:3 Projected Capacitive 1024 x 768 10-point touch Brightness 400 nits 400 nits Screen Life 50K Hours to half brightness 50K Hours to half brightness Anti-Glare Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 45 Option Integrated 2-in-1 Sign-in Device Option Option Integrated UV Bill Validator Option Option Integrated Camera Option Option Integrated External Speaker Option Option Integrated Speaker Standard Standard Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 46 14.95” x 1.26” x 9.32” (379.7 mm x 32.0 mm x 236.6 mm) Weight 5.30 lbs (2.40 kg) 15.6” CX7 terminal with integrated I/O Dimensions (w x d x h) 14.95” x 2.29” x 9.32” (379.7 mm x 58.1 mm x 236.6 mm) Weight 6.30 lbs (2.86 kg)
  • Page 47 13.88” x 1.34” x 10.76” (352.5 mm x 34.1 mm x 273.4 mm) Weight 6.30 lbs (2.86 kg) 15” 4:3 CX7 terminal with integrated I/O Dimensions (w x d x h) 13.88” x 2.37” x 10.76” (352.5 mm x 60.2 mm x 273.4 mm) Weight 6.80 lbs (3.08 kg)
  • Page 48 17.90” x 1.51” x 11.11” (454.7 mm x 38.3 mm x 282.3 mm) Weight 8.60 lbs (3.90 kg) 18.5” CX7 terminal with integrated I/O Dimensions (w x d x h) 17.90” x 2.53” x 11.11” (454.7 mm x 64.2 mm x 282.3 mm) Weight 9.50 lbs (4.31 kg)

  • Page 49: Migration

    Migration The table below shows the differences between CX7 and CX7ii. CX7ii Motherboard Coffee Lake Raptor Lake Processors Intel® Celeron® G4900T Intel® Core™ i3-13100TE Intel® Core™ i3-8100T Intel® Core™ i5-13500TE Intel® Core™ i5-8500T Intel® Core™ i5-9500TE WiFi WiFi 5 WiFi 6E AX210 Dual Band Wireless-AC 9260 OS Image...
  • Page 50 CX7 and CX7ii NCRLinuxU 2.0 images will be the same, but the Linux features F756 and F757 will be different due to the different BIOS contents. CX7 and CX7ii SUSE Linux images will be the same, but the Linux features F790 and F791 will be different due to the different BIOS contents.

  • Page 51: Mounting Configurations

    Table Top Stand Table Top Stand with Remote Power Supply The Power Supply is not integrated in the Base. For CX7 15.6” 16:9 or 18.5” Display with USB Centric I/O (Retail) (F033) with Serial Centric I/O (Hospitality) (F035) For CX7 15” 4:3 Display with USB Centric I/O (Retail) (F043)
  • Page 52 Table Top Stand with Integrated Power Supply The Power Supply is integrated in the Base. For CX7 15.6” 16:9 or 18.5” Display with USB Centric I/O (Retail) (F032) with Serial Centric I/O (Hospitality) (F034) For CX7 15” 4:3 Display with USB Centric I/O (Retail) (F042) with Serial Centric I/O (Hospitality) (F044)

  • Page 53: Remote I/O Chassis - Pole Mount

    7772-F113 (1432-C880-0025) – USBC Cable, Remote, Keyed, Black, 2.5m Pole Mount Options The following kits provide an option to mount the CX7 with Remote I/O on a Pole. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 54 7772-K400 – Pole Mount 7772-K503 – 14” Surface Mount Pole 7772-K504 – 14” Bolt-thru Mount Pole Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 55: Integrated I/O Chassis - Stand/Wall/Pole Mount

    Integrated I/O Chassis – Stand/Wall/Pole Mount The CX7 with Integrated I/O can be mounted on a stand, on a wall, or on a Pole. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 56: Integrated I/O Chassis Options

    Note Kits are not available to convert units to Integrated I/O. Mounting Options The following features/kits provide an option to mount the CX7 with Integrated I/O on a stand, on a wall, or on a Pole. Table Top Stand 7772-F040 – Stand, CX7, Integrated I/O Mount, without Power Supply 7772-F041 –...

  • Page 57: Cx Head Ports

    CX Head Ports Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 58: Cx Head (Motherboard) Connector Pinouts

    USB 3.0 RX1– +V (12V) +V (12V) SBU2 USB 2.0 D+ USB 2.0 D– USB 2.0 D– USB 2.0 D+ SBU1 +V (12V) +V (12V) Display Port Display Port Display Port Display Port Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 59: Lan

    MDIN1 MDIP2 MDIN2 MDIP3 MDIN3 The LAN connector features Activity, Link, and Speed indicator LEDs. For more information, refer to "LAN Diagnostic LEDs" on page 132. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 60: Usb-C (Power/Data)

    Display Port Display Port Display Port Display Port Since reversibility is not required, the CC1 and CC2 signals will be re-purposed for the following functions: Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 61 Display Port Hot Plug Detect The port does not require an MUX, but requires independent Redrivers on the USB 3.0 and DP signals to support long cable lengths. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 62: I/O Ports

    "Integrated I/O" on page 65 "Remote I/O Chassis" on page 67 Serial Centric I/O (Hospitality) "Base" on page 68 "Integrated I/O" on page 70 "Remote I/O Chassis" on page 72 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 63: Usb Centric I/O (Retail)

    USB Centric I/O (Retail) Base The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) with a USB Centric I/O (Retail) Base. Callout Port Name Cash Drawer USB 24V USB 12V, Ports C to E 24V Power In Status LED USB-C LAN Out...
  • Page 64 Callout Port Name LAN In Connect to Ethernet Network DB9 Serial (Standard UART) DisplayPort Dual USB 3.0 RJ50 Serial (Enhanced UART) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 65: Integrated I/O

    Integrated I/O The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) with Integrated USB Centric I/O (Retail). Callout Port Name Cash Drawer USB 24V USB 12V 24V Power In Status LED USB-C DB9 Serial (Standard UART) DisplayPort Dual USB 3.0...
  • Page 66 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 67: Remote I/O Chassis

    Remote I/O Chassis The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) Remote USB Centric I/O (Retail) Chassis. Callout Port Name RJ50 Serial (Enhanced UART) Dual USB 3.0 DisplayPort DB9 Serial (Standard UART) LAN In Connect to Ethernet Network LAN Out...

  • Page 68: Serial Centric I/O (Hospitality)

    Serial Centric I/O (Hospitality) Base The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) with a Serial Centric I/O (Hospitality) Base. Callout Port Name RJ45 Serial COM5 (Enhanced UART) COM6 (Standard UART) Dual USB 3.0 USB 12V USB 24V 24V Power In...
  • Page 69 LAN In Connect to Ethernet Network DisplayPort Cash Drawer B Cash Drawer RJ12 Serial COM1 (Enhanced UART) COM2 (Standard UART) COM3 (Enhanced UART) COM4 (Standard UART) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 70: Integrated I/O

    Integrated I/O The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) with Integrated Serial Centric I/O (Hospitality). Callout Port Name RJ45 Serial COM5 (Enhanced UART) COM6 (Standard UART) Dual USB 3.0 USB 12V USB 24V 24V Power In Status LED...
  • Page 71 The Integrated Serial Centric I/O (Hospitality) does not include a LAN Port. A LAN Port is available on the Motherboard. To connect to a network, refer to "Connecting to a Network" on page 105. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 72: Remote I/O Chassis

    Remote I/O Chassis The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) Remote Serial Centric I/O (Hospitality) Chassis. Callout Port Name RJ12 Serial COM1 (Enhanced UART) COM2 (Standard UART) COM3 (Enhanced UART) COM4 (Standard UART) Cash Drawer A Cash Drawer B DisplayPort LAN In...
  • Page 73 Callout Port Name USB 12V Dual USB 3.0 RJ45 Serial COM5 (Enhanced UART) COM6 (Standard UART) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 74: I/O Board Connector Pinouts

    I/O Board provides one 12V Powered USB port. Signal Name Signal Name USB PWR USB D– +12V USB D+ +12V FRAME GND FRAME GND FRAME GND FRAME GND Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 75: 24V Usb + Power

    GPIO on the Super I/O. A separate return line, 24V_RET, is used instead of ground to provide noise isolation. Signal Name Signal Name USB PWR 24V_RET USB D– +24V USB D+ +24V 24V_RET FRAME GND FRAME GND FRAME GND FRAME GND Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 76: Cash Drawer

    The USB Centric I/O Board provides a single 6-position RJ12 connector (Molex 44248-0065 or NCR approved equivalent). Signal Name Frame Gnd Solenoid A Drawer A/B +24V/12V Solenoid B Logic Gnd Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 77 The Serial Centric I/O Board provides a dual package RJ12 connector. The color of the connector is red. Signal Name Frame Gnd Solenoid A Drawer A/B +24V/12V Logic Gnd Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 78: Displayport

    The I/O Board provides a 2-lane DisplayPort. Lanes 2 and 3 of the DisplayPort are not connected internally. Signal Name ML_Lane0 (p) ML_Lane0 (n) ML_Lane1 (p) ML_Lane1 (n) ML_Lane2 (p) ML_Lane2 (n) ML_Lane3 (p) ML_Lane3 (n) CONFIG1 CONFIG2 AUX CH (p) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 79: Lan

    The connector does not feature an LED indicator. The Integrated I/O does not have LAN Out and LAN In Ports. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 80: Power In

    Both USB Centric and Serial Centric I/O Boards accept +24V DC voltage input from an external power supply. The Power In connector is a 4-pin DIN - CUI PD-40S or equivalent. Signal Name Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 81: Usb-C

    Display Port Display Port Display Port Display Port Since reversibility is not required, the CC1 and CC2 signals will be re-purposed for the following functions: Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 82: Usb 3.0

    1, 1.5, and 2 Stop Bits Bits Parity Even, Odd, No Parity Odd, Even, Mark, Space, No Parity Baud Rates 2,400 bps to 921,600 bps 300 bps to 2.0 Mbps Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 83: Serial (Standard Uart)

    DB-9 connector. The port has a shunt to select between +12V (default), +5V, or normal RI functionality. Maximum power capability is 1A from this port. The power output from this port is protected by a self-healing fuse. Signal Name Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 84: Rj50 Serial (Enhanced Uart)

    The RJ50 can be converted to DB9 using these Serial Adapter Cables: 1432-C304-0003 — RJ50 (10–pin) to DB9 (0.30m) 1432-C337-0007 — RJ50 (10–pin) to DB9 (0.65m) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 85: Rj12 Serial (Two Enhanced Uart And Two Standard Uart)

    The Serial Centric I/O Board provides a quad-package RJ12 serial port (two Enhanced UART and two Standard UART). The RJ12 port is an unshielded 6-pin. The color of the connector is black. Signal Name Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 86: Rj45 Serial (One Enhanced Uart And One Standard Uart)

    The Serial Centric I/O Board provides one dual package RJ45 serial port (one Enhanced UART and one Standard UART). The RJ45 port is an unshielded 8-pin. The color of the connector is yellow. Signal Name DTR/5V RTS/12V Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 87: Operator Controls

    Do nothing is the recommended setting to avoid accidental power cycles. To ensure a stable system, power cycles should only be controlled through the customer POS application. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 88 This can corrupt the Operating System. The ONESHOT feature disables this hardware override. To turn on the ONESHOT feature, refer to the following procedures: "Enabling ONESHOT" page 261. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 89: Image Recovery Button

    The Image Recovery Button is for the OS Image Recovery Tool option. The recessed button is located on the bottom of the display. The button is a momentary contact, push-on-push-off switch. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 90: Trusted Platform Module (Tpm)

    2. Click the drop-down for Security devices. Trusted Platform Module 2.0 should display as shown below. Activating the hardware TPM The CX7/CX7ii motherboard supports an optional hardware TPM. The hardware TPM can be activated through the BIOS. To activate the hardware TPM in CX7, follow these steps: 1.

  • Page 91: Imager

    To program the imager to work on a Retail or Hospitality (Aloha) POS, refer to the following sections in the Imager Setup Sheets document (BCC5-0000-5470): https://onlinehelp.ncrvoyix.com/Retail/Scanners/ImagerSetup/HTML/FrontMatter- HTML/Home.htm Retail Honeywell N6600/N6700 Retail Quick Imager Setup Hospitality (Aloha) Honeywell N6600 Aloha Programming Sheet Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 92: Keypad

    The NCR POS Keyboard Remap Utility provides a graphical user interface for keyboard remapping. The utility is located in the following location: http://www5.ncr.com/support/support_drivers_ patches.asp?Class=External/NCRKeyboard\Remap\display Refer to the Readme document for the utility installation procedure. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 93: Label Locations

    "CX7 15” 4:3 Display with Base" on the next page "CX7 15.6” 16:9 or 18.5” Display with Base" on page 95 "CX7 15” 4:3 or 15.6” 16:9 or 18.5” Display with Integrated I/O" on page 96 "CX7 15.6” 16:9 or 18.5” Display with Remote I/O" on page 98 Confidential and proprietary information of NCR Voyix.

  • Page 94: Cx7 15" 4:3 Display With Base

    CX7 15” 4:3 Display with Base Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 95: Cx7 15.6" 16:9 Or 18.5" Display With Base

    CX7 15.6” 16:9 or 18.5” Display with Base Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 96: Cx7 15" 4:3 Or 15.6" 16:9 Or 18.5" Display With Integrated I/O

    CX7 15” 4:3 or 15.6” 16:9 or 18.5” Display with Integrated I/O Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 97: Cx7 15" 4:3 Display With Remote I/O

    CX7 15” 4:3 Display with Remote I/O Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 98: Cx7 15.6" 16:9 Or 18.5" Display With Remote I/O

    CX7 15.6” 16:9 or 18.5” Display with Remote Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 99: Hardware Installation

    Install the CX7 near an electrical outlet that is easily accessible. Use the power cord as a power disconnect device. Do not permit any object to rest on the power cord. Do not locate the CX7 where the power cord can be walked on.
  • Page 100 If possible, avoid reflective glaring caused by electric light sources. Position the terminal for ideal viewing angles. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 101: Installing The Terminal

    Power Cord I/O Security Cover The CX7 comes fully assembled and ready to use. All that is required to install is connect the AC Power Cord, LAN Cable, and peripheral device cables. For more information about the CX7 I/O ports, refer to: "USB Centric I/O (Retail)"...
  • Page 102 The POS LCD has a protective film. After removing the film, the LCD should be cleaned. For more information, refer to "Cleaning the Touchscreen" on page 139. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 103: Connecting Ac Power

    The CX7 receives power from an external 24V power brick. Caution The CX7 requires the NCR 24V power supply that is shipped with the terminal. Use of other power bricks may cause damage to the unit. 1. Connect the Power Supply cable to the Power In connector on the Base.

  • Page 104: Power Consumption

    Power Consumption The table below displays the estimated power consumption of the CX7 running on a Windows 10 operating system, Emerald POS application, and without peripherals. Duration Power Consumption (kWh) 24 hours 0.603 1 year 220.09 Confidential and proprietary information of NCR Voyix.

  • Page 105: Connecting To A Network

    Depending on business configurations, connecting to a network may allow connection to the Internet. CX7 with Base or Remote I/O To connect the CX7 terminal with a Base or Remote I/O to a network, follow these steps: 1. Connect the 10/100/1000 Ethernet Cable to the port labeled on the LAN In I/O panel.
  • Page 106 CX7 with Integrated I/O The Integrated I/O does not have a LAN port. A LAN Port is available on the Motherboard. To connect the CX7 terminal with an Integrated I/O to a network, follow these steps: 1. Connect the Ethernet Cable to the port labeled  on the Motherboard.

  • Page 107: Installing The Cash Drawer

    (legacy Radiant) on a CX7 USB Centric I/O. Cable allows software to see which drawer is open/closed. 1432-C828-0010 CX7 Single Cash Drawer 6-pin to 4- Required if using 12V cash drawer on a pin (12V) Cable CX7 USB Centric I/O or Serial Centric I/O .
  • Page 108 Dual 12V Cash Drawer 1432-C517-0009 1432-C828-0010 (Qty. 2) Single 24V Cash Drawer standard option on I/O standard option on I/O Dual 24V Cash Drawer 1432-C516-0009 standard option on I/O Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 109: Installing The Second Cash Drawer

    1432-C516-0009 (24V) 1432-C517-0009 (12V) Caution The two cables look very similar. Make sure to use the correct one. Connecting the wrong cable can cause system damage. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 110 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 111: Second Cash Drawer For Serial Centric I/O (Hospitality)

    Second Cash Drawer for Serial Centric I/O (Hospitality) 24V Cash Drawers 24V Cash Drawers can be connected to the Cash Drawer connectors on the Serial Centric I/O. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 112: 12V Cash Drawers

    12V Cash Drawers Single port adapter cables (1432-C828-0010) are required to connect 12V Cash Drawers to the Serial Centric I/O. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 113: Configuring Cash Drawer Switch Polarity

    Gen3 does not support Printer Cash Drawers. For 64-bit operating systems To change the sense settings for a 64-bit Operating System, configure the following registry values. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 114 DWORD value or set registry the value of value. 2. Set the DWORD to Terminal HKLM/Software/Wow6432Node/Radiant/ value of the Cash Platform/CashDrawer/ReverseOpenDetect2 Drawer 2 DWORD to Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 115: For 32-Bit Operating Systems

    DWORD value or set registry the value of value. 2. Set the DWORD to Terminal HKLM/Software/Radiant/ value of the Cash Platform/CashDrawer/ReverseOpenDetect2 Drawer 2 DWORD to Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 116: Rpsw

    Printer Cash Drawer Invert CashDrawer Status True False Configuring through Windows Registry To change the sense settings in the Windows Registry, set the registry value. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 117: Javapos

    Invert CashDrawer Status True False Configuring through config.xml settings To change the sense settings in , go to config.xml C:\ProgramData\NCR\NCR and configure the following registry values. JavaPOS\jpos\res\config.xml Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 118 Normally Closed Normally Open Switch Polarity Switch Polarity (Default) Registry Name Value Value Terminal Integrated Cash Model Integrated_Open (None) Drawer Printer Cash Drawer InvertCDPolarity Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 119: Rpsl

    /usr/local/NCRRetail/jpos/res/config.xml registry values. Normally Closed Normally Open Switch Polarity Switch Polarity (Default) Registry Name Value Value Printer Cash Drawer InvertCDPolarity Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 120: Ncrpsw/Ncrpsl

    The command echoes back the new polarity. The table below displays the result codes. Result Code Description AERO_SUCCESS Valid parameters and successfully set in configuration. AERO_ERR_INTERNAL_ERROR Failed to set configured polarity to requested polarity. AERO_ERR_INVALID_P1 Invalid input polarity. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 121: Configuring Through The Configuration File

    ..\ncr\aero\config\cashdrawer.factory.json of the following parameters. Normally Closed Normally Open Switch Polarity Switch Polarity (Default) Parameter Name Parameter Value Parameter Value Terminal Cash Drawer default Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 122: Configuring Through The Device Configuration Tool

    3. On the right pane, set the polarity: Normally Closed Normally Open Switch Polarity Switch Polarity (Default) Parameter Name Parameter Value Parameter Value Terminal Cash Drawer Polarity 4. Select the Save button. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 123: Additional Reference

    Drawer Switch Polarity sections in the Cash Drawer Ordering Guide - Retail (OCI) and Cash Drawer Ordering Guide - Hospitality and CFR (OCI) in the NCR Seismic site (https://ncr.seismic.com). Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 124: Installing The Transaction Printer

    Connect the Powered USB Printer Interface Cable to the USB Connector and Power Connector on the printer and to the 24V Powered USB Connector on the Base. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 125: Powering Up The Terminal

    2. Accept the License Terms Agreement. Note Depending on the installed operating system and the selected settings, the amount of time it takes to boot up may vary. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 126: Led

    Terminal is ON and all voltages from power supply and motherboard are okay. Blinking Green Terminal is in SUSPEND (S3/S4) mode. Solid Red Processor over temperature. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 127: Diagnostic Leds

    Operation HDD Activity Access) Blinking Normal Unit in Suspend (1x/sec) Operation (S3/S4) OFF with AC OFF, Not in Present Standby. External power supply is on. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 128 Temperature blocked cooling then solid red vents. as temperature 2. Check for fan increases failure. 3. Check for excessive ambient temperature. 4. Check cooling solution. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 129 Memory Memory Issue 1. Check for (1x/sec) properly installed memory. 2. Replace memory. 3. Replace motherboard. Flashing POST Motherboard No Display Replace motherboard. (1x/4 sec) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 130 3. Check for properly functioning display. 4. Replace motherboard. Display Working: 1. Use display to determine failure point via onscreen message and BIOS setup. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 131 4. Replace motherboard. LAN is Boot Device: 1. Check for LAN link and activity LEDs on back panel. 2. Check LAN cable. 3. Replace motherboard. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 132: Lan Diagnostic Leds

    LAN Diagnostic LEDs The LAN connector on the back on the CX Head features Activity, Link, and Speed indicator LEDs. The LAN diagnostic LEDs are only available for the CX7 with an Integrated I/O configuration. Color Description LED 1 Green 100 Mbps Orange 1 Gbps...

  • Page 133: I/O Panel Led

    I/O Panel LED "Base" on the next page "Integrated I/O Expansion" on page 135 "Remote I/O Chassis" on page 136 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 134: Base

    Base The Status LED is located on the I/O Panel of the Base. Color Description Green Orange S3 Suspend Mode Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 135: Integrated I/O Expansion

    Integrated I/O Expansion The Status LED is located on the I/O Panel on the back of the Display. Color Description Green Orange S3 Suspend Mode Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 136: Remote I/O Chassis

    Remote I/O Chassis Color Description Green Orange S3 Suspend Mode Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 137: Operation And Cleaning

    Operation and Cleaning Administrator Login In order to install certain software on the terminal you may need Administrator rights. Username: NCR Password: NCR (Password is case sensitive.) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 138: Projected Capacitive (Pcap) Touchscreen

    In addition, the active surface of PCAP touchscreens is not directly touched and does not wear off by normal use because it is located on the back side of the touchscreen, instead of the front side. Therefore, the NCR CX7 All-in-One POS (7772) can be used in public or in severe environmental conditions.

  • Page 139: Cleaning The Touchscreen

    Do not apply any cleaning products directly to the screen. Do not soak the cloth: wring it out before use. 4. Ensure that the glass and screen edges are completely dry before using the unit. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 140: Magnetic Stripe Reader

    Magnetic Stripe Reader The Magnetic Stripe Reader (MSR) for the CX7 is an ISO 3-Track (Encrypted). The card reading is bi-directional and can be mounted on Port A (right side) of the display. Using the MSR Swipe the card through the slot in the MSR in a quick and steady movement. The magnetic stripe must be facing up and with the stripe in the slot.

  • Page 141: Cleaning The Msr

    In areas of extremely high traffic (in excess of 500 swipes per day) or an operating environment that is high in contaminants, such as found in the food service industry, a weekly cleaning should be performed. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 142: Biometrics Fingerprint Reader

    Scotch tape can be used to clean fingers. Adhere the tape to the finger and then pull it off. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 143: Cleaning The Sensor

    Caution Do not use abrasive materials to clean the sensor. Software Drivers The CX7 biometrics reader is a digitalPersona U.ARE.U 4500 Module. Please visit the Crossmatch website for drivers and application developer tools. https://www.crossmatch.com/company/support/request/ Confidential and proprietary information of NCR Voyix.

  • Page 144: Cleaning The Cx7 Cabinet

    3. Wipe the cabinet using a clean and dry lint-free cloth. 4. Remove external dust around the cooling vents. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 145: Cleaning The Cooling Vents

    The air vents on the back of the terminal should be cleaned periodically to maintain optimum cooling for the CPU. Use the hose attachment on a standard household vacuum cleaner to remove the dust from the vents. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 146: Disk Image Backup And Ncr Image Recovery Tool

    Check and Repair Disk Backup the System Restore the System to a previous state Password Protection Network support You can save and restore your backup from different locations: Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 147 Network USB Drive Hard Drive/Solid State Device (if present on the terminal) Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 148: Running The Ncr Image Recovery Tool

    2. Press and hold the recessed Image Recovery Button. While holding the Image Recovery Button, momentarily press the Power Switch. 3. Continue holding the Image Recovery Button until the NCR logo has flashed on the screen. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 149: Main Screen

    This button opens the screen to properly Shutdown and Reboot the POS. System Information This is where useful information of the POS is displayed, such as Serial Number and Image Names. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 150: Save Or Load Image

    Save or Load Image This function is used to either Save or Load an image from a device. 1. On the Main Screen, select Save or Load Image. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 151 2. Enter the Password. The factory default password is Recovery1234. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 152: Saving An Image

    After the factory image is copied into the Recovery Partition, there is approximately 3GB remaining in the 8GB partition. Any data stored as an incremental backup to this location is Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 153 There are three output options: Hard Disk Drive/Solid State Device USB Device Network 1. Select the arrow that points to the desired output. Example Select the USB Save Button. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 154 2. Select the USB Button. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 155 If this is the first backup performed on this POS, the image is automatically saved as a Site backup. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 156 User Image – Use this option for routine day-to-day or periodical backups. Note Site and User backups are separate independent backups. The image information is updated with the new image date. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 157: Loading An Image

    If this happens you can do an Image load of the Factory image with the NCR Image Recovery Tool. 1. Select the arrow that points from the desired load device to the terminal. Example Select the USBLoad Button. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 158 2. Select the USB Button. If you are loading from a network, the Select a Network Drive dialog screen will open. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 159 User Image – Most recent routine backup. Site Image – Image of the terminal after application components were loaded. Factory Image – The NCR Base Image as shipped from the factory. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 160 4. Select Yes to apply the image. Caution All the information in the current productive/working image on the drive is lost with this operation! Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 161 A progress bar is displayed as the image is applied. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 162 A message is displayed when the load is complete. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 163 5. Reboot the POS. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 164: Change Settings

    On the Main Screen, select Change Settings. There are four functions available on the Change Settings screen: Change Network Settings Change Password Replace Recovery Image Change Language Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 165: Change Network Settings

    Change Network Settings 1. On the Change Settings Screen, select Change Network Settings. 2. Enter the network configuration settings and then select Save. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 166: Change Password

    If you have forgotten or lost the password, select Lost Password. A unique code is generated that you can provide to NCR Support to receive a new temporary password. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 167: Replace Recovery Image

    This feature is used to update the NCR Image Recovery Tool and the environment that it runs 1. On the Change Settings Screen, select Replace Recovery Image. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 168 2. Select the source of the Recovery Image. 3. Complete the image replacement in the same manner as with the POS Site/User image restore procedures. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 169: Change Language

    Change Language 1. On the Change Settings Screen, select Change Language. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 170 2. Select the language of choice. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 171: Creating A Disk Image

    Imaging Suite User Guide – This document provides a general overview of the Imaging Suite package, how to configure the system to run it, and how to use the applications to capture and apply system images. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 172: Configuring A Second Ssd For Raid

    "Configuring a RAID system in BIOS (CX7ii)" on page 181. Note RAID Systems can be installed on the CX7 if the 7772-F242 RAID - Dual M.2 120GB SSD feature is present. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 173: Configuring A Raid System In Windows

    Start → All Programs → Intel → Intel® Rapid Storage Technology 5. Both disks should be recognized in the Main Screen. Select the Create button. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 174 RAID 0: Combines two disks to create a volume where data is broken down into strips that are distributed across both disks. 7. Select Next. 8. Enter a Volume Name (user preference). Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 175 If you create a volume that uses less than 100% of the hard drive space, you may create a second RAID volume to use the remaining space. 10. Select Next. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 176 11. Select Create Volume to start the volume migration. 12. A window is displayed indicating the volume was created successfully. Select OK to close the window. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 177 The status of the migration is displayed, showing the progress. This can take 1 to 3 hours to complete. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 178: Configuring A Raid System In Bios (Cx7)

    Configuring a RAID system in BIOS (CX7) To configure a RAID system in BIOS, perform the following steps: 1. Install the primary and secondary SSD in the terminal. 2. Connect an alphanumeric USB keyboard to the terminal. 3. Apply power to the terminal and reboot.
  • Page 179 This feature will only work on SATA M.2 SSDs. c. For Select Disks, select the two disks. Selected disks are marked [X]. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 180: Deleting A Raid Volume In Bios (Cx7)

    10. Once completed, the created RAID volume will be displayed in the Intel(R) RST screen. 11. Press [F4] to save and exit. 12. Load the NCR Gold image. Deleting a RAID volume in BIOS (CX7) Warning All data on volume will be lost when attempting this operation. Make sure to back up before continuing.

  • Page 181: Configuring A Raid System In Bios (Cx7Ii)

    If a RAID volume exists, delete the existing RAID volume. For more information, refer to "Deleting a RAID volume in BIOS (CX7ii)" on page 183. 6. Both disks should be recognized in the Intel(R) RST screen. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 182 Capacity (MB)—It is recommended to use the default value. 9. Select Create Volume. 10. Once completed, the created RAID volume will be displayed in the Intel(R) RST screen. 11. Press [F10] to save. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 183: Deleting A Raid Volume In Bios (Cx7Ii)

    6. Select Delete and press [Enter]. 7. Select Yes and press [Enter] to confirm. 8. Press [F10] to save. 9. Press [Esc] to exit. 10. Press [Ctrl]+[Alt]+[Del] to reboot. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 184: Linux Software Raid Setup

    Linux Software RAID Setup This chapter explains how to setup an NCR Voyix released Linux OS to use Software RAID on a supported POS terminal. Note For CX7ii: When using NMVe PCIe SSD drive types in combination with older Linux distributions not advocated by NCR Voyix, the drives might not be recognized by the operating system.

  • Page 185: Sles 15 Sp4 Software Raid Gold Master Image

    The succeeding screenshots are from an NCR terminal with two 480GB hard disks: nvme0n1—disk 1 nvme1n1—disk 2 1. In the Suggested Partitioning screen, from the Expert Partitioner dropdown list, select Start with Current Proposal. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 186 3. Take note of the recommended partition sizing for disk 1, as this will be followed when creating the RAID partitions for disk 2. 4. Create the following RAID partitions for disk 2: /boot/efi /home Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 187 Select the Add Partition button. The Add Partition screen is displayed. c. From the New Partition Size options, select Custom Size and enter the partition size. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 188 From the Formatting Options, select Do not format device. From the Partition ID dropdown list, select Linux RAID. From the Mounting Options, select Do not mount device. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 189 Select Next. In the Device Overview tab, the created partitions, with Linux RAID as its corresponding Type, are displayed. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 190 Device Overview tab, the partitions for the selected disk are displayed. Note The partitions are named using the [disk name]+p+[partition number]. Hard Disk Partitions nvme0n1 nvme0n1p1 nvme0n1p2 nvme0n1p3 nvme0n1p4 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 191 From the Partition ID dropdown list, select Linux. From the Mounting Options, select Do not mount device. d. Select Next. For nvme0n1p1, the Mount Point is now blank. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 192 From the Partition ID dropdown list, select Linux. From the Mounting Options, select Do not mount device. d. Select Next. A popup window is displayed. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 193 8. Edit the third partition of disk 1. a. From the Device Overview tab, select the third partition (nvme0n1p3). b. Select the Edit button. The Edit Partition screen is displayed. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 194 Select Next. For nvme0n1p3, the Type is now Btrfs Partition and the Mount Point is now blank. 9. On the left panel, select RAID. The right panel displays the RAIDed partitions, if any. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 195 From the Available Devices list, select the first partition of disk 1 (nvme0n1p1) and the first partition of disk 2 (nvme1n1p1), then select Add. In the Selected Devices list, nvme0n1p1 and nvme1n1p1 are displayed. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 196 14. Select Next. On the left panel, from the RAID dropdown list, the newly added RAID (boot) is displayed. 15. On the right panel, select the newly added RAID device (/dev/md/boot). Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 197 16. Select the Edit button. The Edit RAID screen is displayed. 17. From the Role options, select EFI Boot Partition. 18. Select Next. The Formatting Options and Mounting Options are displayed. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 198 From the Mount Point dropdown list, select /boot/efi. 20. Select Next. For /dev/md/boot, the Mount Point is now /boot/efi. 21. Select the Add RAID button. The Add RAID screen is displayed. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 199 Devices list, nvme0n1p2 and nvme1n1p2 are displayed . 23. Select Next. The Chunk Size dropdown list is displayed. 24. From the Chunk Size dropdown list, select the preferred size. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 200 26. On the right panel, select the newly added RAID device (/dev/md/root). 27. Select the Edit button. The Edit RAID screen is displayed. 28. From the Role options, select Operating System. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 201 From the Formatting Options, select Format device. From the Filesystem dropdown list, select Btrfs From the Mounting Options, select Mount device. From the Mount Point dropdown list, select /. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 202 31. Select Next. For /dev/md/root, the Mount Point is now /. Subvolumes for /dev/md/root are also displayed. 32. Select the Add RAID button. The Add RAID screen is displayed. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 203 Devices list, nvme0n1p3 and nvme1n1p3 are displayed . 34. Select Next. The Chunk Size dropdown list is displayed. 35. From the Chunk Size dropdown list, select the preferred size. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 204 37. On the right panel, select the newly added RAID device (/dev/md/home). 38. Select the Edit button. The Edit RAID screen is displayed. 39. From the Role options, select Operating System. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 205 From the Mounting Options, select Mount device. From the Mount Point dropdown list, select /home. 42. Select Next. For /dev/md/home, the Mount Point is now /home. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 206 43. Select Next. A popup window is displayed. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 207 44. Select Yes, and review the Suggested Partitioning, then continue with the installation of the OS. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 208: Sles 15 Sp5 Software Raid (Uefi)

    The following procedure incorporates software RAID into an NCR supported terminal running NCR SLES 15 SP5 distribution. The software RAID configuration is set to RAID1 mode. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 209 It is also assumed that two drives of the same type are used. At all times, it is assumed that the commands are run as a root user. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 210 /dev/nvme0n1p3 /dev/nvme0n1p4 /dev/nvme0n1p5 Note If using a SATA drive, the drive may be mounted at /dev/sda and its partitions are /dev/sda1, /dev/sda2, and so on. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 211 2. Create the same partitions for the second disk (/dev/nvme1n1). a. Run the following command: sfdisk -d /dev/nvme0n1 | sfdisk --force /dev/nvme1n1 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 212 Verify the copied partitions for the second disk (/dev/nvme1n1). Run the following command: fdisk -l Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 213 --part-type /dev/nvme1n1 2 A19D880F-05FC-4D3B-A006-743F0F84911E sfdisk --part-type /dev/nvme1n1 3 A19D880F-05FC-4D3B-A006-743F0F84911E sfdisk --part-type /dev/nvme1n1 5 A19D880F-05FC-4D3B-A006-743F0F84911E b. Verify the partitions are now Linux RAID. Run the following command: fdisk -l Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 214 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 215 --create /dev/md3 --run --level=1 --metadata=1.0 --raid-devices=2 missing /dev/nvme1n1p3 mdadm --create /dev/md5 --run --level=1 --metadata=1.0 --raid-devices=2 missing /dev/nvme1n1p b. Verify the created RAID arrays. Run the following command: cat /proc/mdstat Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 216 5. Format the RAID arrays with the same file systems as the current OS partitions. Run the following commands: mkfs.fat -F 16 -n "EFI" /dev/md2 mkfs.fat -F 16 /dev/md3 mkswap -L "SWAP" /dev/nvme1n1p4 mkfs.ext4 -L "ROOT" /dev/md Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 217 /boot is located 5.14.21-150500.53-default should be replaced with the vmlinuz and initrd version of the kernel being used Example Before After Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 218 7. Update boot configurations. Run the following commands: grub2-mkconfig -o /boot/grub2/grub.cfg mkinitrd -m "dm-raid" grub2-install --modules=mdraid1x.mod /dev/nvme0n1 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 219 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 220 9. Copy the current EFI and OS partition data to the mounted RAID arrays. In this case, run the following commands: cp -dpRx /boot/* /mnt/md3 cp -dpRx /boot/efi/* /mnt/md2 cp -dpRx / /mnt/md5 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 221 RAID arrays. At this point, the file is located at /mnt/md5/etc/fstab. Example Before After 11. Create the RAID configuration file. Run the following command: mdadm --examine --scan > /etc/mdadm.conf Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 222 --rbind /proc proc chroot . grub2-mkconfig -o /boot/grub2/grub.cfg mkinitrd -m "dm-raid" grub2-install --modules=mdraid1x.mod /dev/nvme1n1 grub2-install --modules=mdraid1x.mod /dev/nvme0n1 exit umount boot/efi boot dev sys proc Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 223 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 224 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 225 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 226 A start job for dev-md*.device is expected. Wait for this operation to finish. At this point, the terminal should be able to boot the RAID configuration. To verify this, run the following command: df -h Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 227 --part-type /dev/nvme0n1 3 A19D880F-05FC-4D3B-A006-743F0F84911E sfdisk --part-type /dev/nvme0n1 5 A19D880F-05FC-4D3B-A006-743F0F84911E b. Verify that the partitions are now Linux RAID. Run the following command: fdisk -l Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 228 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 229 17. Create the RAID configuration file. Run the following command: mdadm --examine --scan >> /etc/mdadm.conf 18. Edit the /etc/grub.d/40_custom file and remove the RAID boot entry. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 230 19. Edit the /etc/grub.d/10_linux file and replace necessary partitions to its equivalent RAID arrays. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 231 20. Update the boot configurations of the two disks. In this case, /dev/nvme0n1 and /dev/nvme1n1. Run the following commands: grub2-mkconfig -o /boot/grub2/grub.cfg mkinitrd -m "dm-raid” grub2-install --modules=mdraid1x.mod /dev/nvme0n1 grub2-install --modules=mdraid1x.mod /dev/nvme1n1 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 232 RAID1 array. Add the drive back to the array using the following commands: mdadm /dev/md2 -a /dev/nvme1n1p2 mdadm /dev/md3 -a /dev/nvme1n1p3 mdadm /dev/md5 -a /dev/nvme1n1p5 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 233: Ncrlinuxu2 Software Raid (Uefi)

    It is also assumed that two drives of the same type are used. At all times, it is assumed that the commands are run as a root user. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 234 1. Determine the terminal’s current OS partitions. In this case, the current OS is on /dev/sda and its partitions are: /dev/sda1 /dev/sda2 /dev/sda3 /dev/sda4 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 235 2. Create the same partitions for the second disk (/dev/sdb). a. Run the following command: sfdisk -d /dev/sda | sfdisk --force /dev/sdb Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 236 Verify the copied partitions for the second disk (/dev/sdb). Run the following command: fdisk -l Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 237 Run the following commands: sfdisk --part-type /dev/sdb 3 A19D880F-05FC-4D3B-A006-743F0F84911E sfdisk --part-type /dev/sdb 4 A19D880F-05FC-4D3B-A006-743F0F84911E b. Verify the partitions are now Linux RAID. Run the following command: fdisk -l Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 238 --create /dev/md3 --run --level=1 --metadata=1.0 --raid-devices=2 missing /dev/sdb3 mdadm --create /dev/md4 --run --level=1 --metadata=1.0 --raid-devices=2 missing /dev/sdb4 b. Verify the created RAID arrays. Run the following command: cat /proc/mdstat Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 239         linux /vmlinuz-5.15.0-73-generic root=/dev/md4 noresume splash=silent mitigations=auto quiet net.ifnames=0 8250.nr_uarts=2 i915.invert_brightness=-1 tpm_tis.interrupts=0         echo 'Loading initial ramdisk raid...'         initrd /initrd.img-5.15.0-73-generic Note '(hd0,gpt2)' should be the partition where your /boot is located Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 240 Example Before After 7. Create the RAID configuration file. Run the following command: mdadm --detail --scan >> /etc/mdadm/mdadm.conf Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 241 10. Copy the current EFI and OS partition data to the mounted RAID arrays. In this case, run the following command: cp -dpRx / /mnt/md4 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 242 11. Edit the /etc/fstab file in the RAID array and replace necessary partitions to its equivalent RAID arrays. At this point, the file is located at /mnt/md4/etc/fstab. Example Before After Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 243 --bind /dev dev mount --bind /sys sys mount --bind /proc proc chroot . update-initramfs -u update-grub grub-install --modules=mdraid1x.mod /dev/sda exit umount boot/efi boot dev sys proc Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 244 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 245 A start job for dev-md*.device is expected. Wait for this operation to finish. At this point, the terminal should be able to boot the RAID configuration. To verify this, run the following command: df -h Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 246 --part-type /dev/sda 3 A19D880F-05FC-4D3B-A006-743F0F84911E sfdisk --part-type /dev/sda 4 A19D880F-05FC-4D3B-A006-743F0F84911E b. Verify that the partitions are now Linux RAID. Run the following command: fdisk -l Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 247 18. Edit the /etc/default/grub file and do the following: a. Replace: rootp=$(blkid -L ROOT) b. In the line GRUB_CMDLINE_LINUX_DEFAULT, remove the string root=LABEL=root. c. Replace the string following resume= with /dev/md3. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 248 Example Before After Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 249 19. Update the boot configurations of the two disks. In this case, /dev/sda and /dev/sdb. Run the following commands: update-initramfs -u update-grub grub-install --modules=mdraid1x.mod /dev/sda grub-install --modules=mdraid1x.mod /dev/sdb Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 250 RAID1 array. Add the drive back to the array using the following commands: mdadm /dev/md3 -a /dev/sdb3 mdadm /dev/md4 -a /dev/sdb4 Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 251: Power Management

    The BIOS supports the Advanced Configuration and Power Management Interface (ACPI) 3.0 specification. A key feature of ACPI is that the operating system, not the BIOS, configures and implements power management. The CX7 terminal supports the Global system power states defined by ACPI.

  • Page 252: G1 Sleeping

    It is not safe to disassemble the machine in this state. ACPI Sleep States (S0 - S5) Under the G1 sleeping state ACPI defines levels of system sleep state support. The CX7 supports the following sleeping states: S0: Normal Powered-On state S1 (Standby): The S1 sleeping state is a low wake latency sleeping state.
  • Page 253 The device power states range from D0 (fully-on) to D3 (off) It is the responsibility of the driver developer for each peripheral to define and support the available power states. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 254 62.2W 17.4W 3.25W 3.0W 3.0W 24.9W 8100T Core i5– 63.9W 17.4W 3.25W 3.0W 3.0W 24.9W 8500T Core i5- 65.7W 27.3W 4.12W 3.6W 3.6W 33.1W 9500TE Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 255 **Passmark Burn in test. This represents a maximum use case. Actual customer usage will differ. †USB 3.0 port. The USB 2.0 +12V and +24V ports do not maintain power and can’t wake the unit. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 256: Enabling Wake On Lan

    In order for Wake on LAN to function, the Network driver must be enabled (factory default). 1. Right-click on Start, then select Device Manager. 2. Select Network adapters. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 257 3. Right-click Intel(R) Ethernet Connection I219-LM >> Properties. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 258 4. Under the Advanced tab, Wake on Magic Packet and Wake on Pattern Match should be enabled. Select OK after making any changes. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 259 5. Under the Power Management tab, Allow this device to wake the computer option box should be checked. Select OK after making any changes. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 260: Bios Setup

    To view help information on the possible selections for the highlighted item, press [F1]. To save the changes, move the cursor to the Save and Exit Menu, select Save Changes & Reset, and press [Enter]. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 261: Enabling Oneshot

    Set colItems = objWMIService.ExecQuery("Select * from Win32_ComputerSystem",,48) For Each objItem in colItems Wscript.Echo "Class Model: " & objItem.Model Wscript.Echo "Serial Number: " & objItem.Name Next Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 262: Restoring Factory Settings

    The terminal automatically loads the BIOS default values. To save the factory default values, go to the Save and Exit Menu, select Save Changes & Reset, and select [Enter]. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 263: Bios Updating Procedure

    Windows Flash Executable update prerequisites There should be no other programs running while the BIOS/SPI is updating. The Windows Flash Executable is designed to run from an Administrator account. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 264: Spi/Bios Updating Procedures

    Download the Rufus Tool from the Rufus Website: https://rufus.ie/ and use the tool to deploy image into USB key. a. Select the device from the Device drop-down list. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 265 Press Select to choose the image from the Boot Selection drop-down list. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 266 Press Start to load the image. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 267 2. Insert the CX7 USB Flash Drive into the USB Port. 3. Press [F8] during startup to bring up the Boot Menu. 4. Select the USB device to boot the CX7 BIOS flash key. An option menu will load. 5. Select option [1] to update BIOS with DMI preserved.

  • Page 268: Using The Windows Flash Executable

    Caution The reboot is important to ensure the BIOS initializes properly. Do not interrupt the reboot process. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 269: Updating Dmi Using Windows Dmi Edit Tool

    3. From a command prompt, use the following command: DMI to Update Command amidewinx64.exe /SP "[enter PID number]” Example amidewinx64.exe /SP "7602-1100-8801" Serial Number amidewinx64.exe /SS "[enter serial number]” Example amidewinx64.exe /SS "54-19378230" Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 270: Initial Terminal Imaging

    Initial Terminal Imaging Introduction Factory default HDD/SSD images for the CX7 are distributed on bootable auto-imaging USB Flash Drive media. The following procedures describe how to apply/restore an image on the terminal. Warning Using this procedure will replace any previously stored OS images created using the Disk Image Backup and NCR Image Recovery Tool.

  • Page 271: Wireless Adapter Switching

    \Install\drivers\wireless Installing the Software and Driver 1. Run the Intel self-extracting executable. .exe 2. Agree to the End User License Agreement (EULA) and choose Customize. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 272 5. Enter the Administrator Tool Password (not the Windows Administrator password). You are prompted to create a password if this is the first time using the tool. The password cannot be blank. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 273 6. Select Create a new package>>OK. 7. Select the Application Settings tab. 8. Check Include Application Settings in this package. 9. Select Adapter Switching. 10. Check Enable Adapter Switching. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 274 11. Click Close. 12. Click Yes. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 275 13. Enter a filename and choose a location to save the package file. 14. Click Finish after the save operation completes. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 276 Administrator Toolkit installed. When connecting and disconnecting the wired LAN cable you should now see system tray icons, indicating PROSet disabling and enabling the wireless adapter. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 277: Enabling Intel® Vpro (Active Management Technology)

    NCR motherboards. It also provides an overview of the features, as well as information on configuring Intel® Active Management Technology, and minimum system requirements. These are the NCR motherboards that support Intel® AMT: NCR CX7 All-in-One POS (7772) – code named Sonoma NCR CX8 POS (7736) – code named Vegas1 Overview Intel®...

  • Page 278: Preconditions

    2. Press [Delete] to enter BIOS Setup Utility. 3. Go to the Main tab and record ME Firmware Version. CX7 (7772) – Intel ME Version / SKU: 12.0.0.0 CX8 (7736) – Intel ME Version / SKU: 12.0.0.0 Before configuring the motherboard, you must know the computer name/ IP address. To know the IP Address in Microsoft Windows, follow these steps:...

  • Page 279: Enabling Intel® Active Management In Bios Utility

    Select Active Management Technology Support Select Intel AMT Support and set the value to Enabled 5. Press [F10], then press [Enter] to save and exit. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 280: Configuring Intel® Amt Settings In Intel® Mebx Menu

    ^, &, *). Also, you should use a unique password for each provisioned Intel AMT system, to prevent someone from possibly obtaining a master password and compromising the security of the entire network. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 281: Activating Network Access

    7. Click Properties. 8. Check the Radio Button for Use the following IP address. 9. Provide the IP Address, Subnet Mask, and Default Gateway. 10. Click OK. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 282 Note CX7 and CX8 support both IPv4 and IPv6 protocol. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 283: Verifying Intel® Amt Using Internet Explorer

    Login to system during all power states (On, Off and Standby) 3. Verify Remote Control functions. Perform system resets Perform system power cycles (Off then On) Bring system out of standby Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 284: Verifying Intel® Amt Using Meshcommander

    IP Address Username — typically admin MEBx Password — as set up in "Configuring Intel® AMT Settings in Intel® MEBx Menu" on page 280 b. Click OK. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 285 5. Check that all AMT features listed below are present and verify that features are working properly. System Status Remote Desktop (on i5 processor only) Serial-over-LAN Hardware Information Event Log Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 286 Audit Log Storage Network Settings Internet Settings (on i5 processor only) Security Settings Agent Presence System Defense User Accounts Subscriptions Wake Alarms Script Editor WSMAN Browser Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 287 6. In the list of Intel AMT features, select System Status and record the details. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 288 In the Power Actions window, verify that the AMT motherboard will respond properly to the following remote power commands: Power up Power cycle Power down Reset b. Record the results. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 289 On the desktop, right-click and create a new Text Document. b. Double-click the document to open. c. Test keypresses to ensure the correct keystrokes are being sent to the remote desktop. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 290 11. In the list of Intel AM T features, select Network Settings. 12. In the Network Settings tab, check network settings and record the details. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 291 13. In the list of Intel AMT features, select Security Settings. 14. In the Security Settings tab, check security settings and record the details. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 292: Reference

    15. In the list of Intel AMT features, select Wake Alarms. 16. In the Wake Alarms tab, verify the operations of alarm clock. Reference https://www.intel.com/content/www/us/en/architecture-and-technology/intel-active- management-technology.html Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 293: Configuring Amt

    Configuring AMT This chapter explains how to configure an NCR CX7 All-in-One POS (7772) so it can be accessed remotely using Intel’s Active Management Technology (AMT). Configuring the Terminal 1. Boot the terminal. 2. When the NCR logo appears, press [Del] several times to start the BIOS Setup Utility.
  • Page 294 3. Under the Advanced tab, select AMT Configuration and press [Enter]. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 295 6. After the system reboots, press [Ctrl] + [P] to launch the Intel(R) Management Engine BIOS Extension Main Menu. 7. Highlight MEBx Login and press [Enter]. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 296 At the prompt, enter the new password (write it down to remember). The password must contain upper, lower, symbol, and numeric characters. Example Ncr@2011 You must enter the password a second time for verification. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 297 9. Highlight Intel(R) Standard Manageability Configuration and press [Enter]. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 298 12. Press [ESC]>>[ESC]>>[Y] to exit the Intel(R) Management Engine BIOS Extension and reboot the system. 13. The terminal should now be accessible using its IP address. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 299: Apa Graphical Display

    4. In the left menu, select Peripherals >> Line Display. In the Line Display window, select Profile Name >> NCRLineDisplay.CX >> OK. Note To create your own profile, select the Create button. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 300 5. Select Default Screen Mode >> 13x29 or 16x16 >> OK. 6. Select Default Character Set >> 101 (Katakana) >> OK. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 301 7. Select the Diagnostics button. The Run Diagnostics window is displayed. 8. Select Local Attended >> OK. The Select Test window is displayed. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 302 Display a Character – Select this test to display a specific Kanji character. Example To display ヅ, enter 8364, then select Finish. Display Specified Text – Select this test to input and display the desired Kanji text. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 303 Kanji characters. a. Enter the character set, then select Next. b. Enter the time delay in milliseconds, then select Finish. The Test Results window is displayed. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 304 Select OK to close the window. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 305: Flip Functionality

    Flip Functionality The flip functionality is a feature that detects and automatically adjusts the screen orientation depending on the device position. Default Screen Orientation Flipped Sideways Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.
  • Page 306 1. Download the G-Sensor driver from the NCR website: https://www5.ncr.com//support/support_drivers_ patches.asp?Class=External/GSensor\Windows\Driver 2. Right-click on Setup.exe 3. Select Run as administrator. 4. Follow the GUI instructions to complete the installation. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

  • Page 307: Cx Display Touch Tool

    NCR CX3 POS (7776) NCR CX5 POS (7773) NCR CX7 POS (7772) The tool is located in the following location: https://www5.ncr.com//support/support_ drivers_patches.asp?Class=External/CXDisplay%5CTouch%5CTool%5CDisplay Refer to the Readme document for the installation procedure. Confidential and proprietary information of NCR Voyix. Use and disclose solely pursuant to company instructions.

This manual is also suitable for:

7772Cx8 pos7736

Table of Contents