Troubleshooting - KitchenAid KSB585CR Instructions And Recipes Manual

the Blender does not operate when a setting is selected:
No indicator lights are lit.
the Blender stops while blending:
All indicator lights are flashing
at the same time.
Indicator lights are flashing alternately.
the Blender turns on, but blades will not rotate:
If the problem cannot be fixed with the steps provided in this section, contact KitchenAid
or an Authorized KitchenAid Service Center.
usA/Puerto Rico:
1-800-541-6390
See the KitchenAid Warranty and Service section additional details.
Do not return the Blender to the retailer – they do not provide service.

troubleshooting

Gap
canada:
1-800-807-6777
14
Check to see if the Blender is plugged
into a grounded 3-prong outlet. If it
is, press OFF, then unplug the Blender.
Plug it back into the same outlet. If the
Blender still does not work, check the
fuse or circuit breaker on the electrical
circuit the Blender is connected to and
make sure the circuit is closed.
The Blender may be overloaded. If the
Blender becomes overloaded when
blending heavy ingredients, it will
automatically shut off to avoid damage to
the motor. Press OFF to reset the Blender
and unplug the power cord. Remove the
pitcher assembly from the base and divide
contents into smaller batches. Adding
liquid to the ingredients may also reduce
the load on the Blender.
The Blender may be jammed. If it's
jammed, the Blender will stop running to
avoid damage to the motor. Press OFF to
reset the Blender and unplug the power
cord. Remove the pitcher assembly from
the base and with a scraper, free the
blades by breaking-up or removing the
contents at the bottom of the pitcher.
The pitcher is not properly secured in
the locking collar, not allowing couplers
to engage. Remove pitcher from base
and fully seat into collar. Press down and
rotate pitcher clockwise in the locking
collar past the second "click." This will
allow the pitcher assembly to engage the
coupler. See Blender Assembly.
Mexico:
01-800-024-17-17 (JV Distribuciones)
01-800-902-31-00 (Industrias Birtman)