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Troubleshooting
If you encounter any problems using your mobile phone, please refer to
the following table. If the problem persists, please contact your dealer.
Problem
Possible cause
Poor signal
You are using your
reception
mobile phone in a
location (e.g., in the
basement or building)
where signal is weak.
You are using your
mobile phone in a
call-crammed time
(e.g., the rush hour).
You are too far from the
base station of your
network operator.
Echo or
The network trunk
noise
quality of your network
operator.
Poor local telephone
line quality.
Solution
Move to a location
where signal can be
received properly.
Avoid using your mobile
phone in such time,
or try later.
You can ask your
network operator for a
service range map.
Hang up the phone and
dial again.
You can be switched to
a better-quality network
trunk or line.
Troubleshooting - 131
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