Page 1 Microphone Headset Connector Port Your C350 phone lets you change covers and keypads (see page 23). Your phone may not appear exactly as the phone image above. Note that all key locations, sequences and functions remain the same with any of the various covers.
Page 2 C350.RG.book Page 2 Thursday, February 6, 2003 2:12 PM Personal Communications Sector 852-25063888 (HK) www.motorola.com.hk (HK) MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.
Page 3: Menu Map
C350.RG.book Page 3 Thursday, February 6, 2003 2:12 PM Menu Map Main Menu • Voice Dial • Recent Calls • Received Calls • Dialed Calls • Notepad • Call Times • Call Cost • Data Times • Data Volumes • Chat * •...
Page 4: Settings Menu
C350.RG.book Page 4 Thursday, February 6, 2003 2:12 PM Settings Menu • Call Divert * • Voice Calls • Fax Calls • Data Calls • Cancel All • Divert Status • Phone Status • My Tel. Numbers * • Credit Info/Available * •...
Page 5: Shortcuts
C350.RG.book Page 5 Thursday, February 6, 2003 2:12 PM Shortcuts Following are some useful shortcuts. To create your own MyMenu shortcuts, see page 101. Task Lock/unlock keypad Press M Change ringer alert Press volume setting) to switch to vibrate alert, then silent alert.
Page 6: Table Of Contents
C350.RG.book Page 6 Thursday, February 6, 2003 2:12 PM Contents Menu Map ........3 Shortcuts.
Page 7 C350.RG.book Page 7 Thursday, February 6, 2003 2:12 PM Dialing International Numbers ....56 Inserting Special Characters into Dialing Sequences . . 56 Viewing the Received Calls or Dialed Calls List .
Page 8 C350.RG.book Page 8 Thursday, February 6, 2003 2:12 PM Customizing Your Phone Settings ....98 Reordering the Main Menu ..... . 98 Reordering the Message Center Menu .
Page 9 C350.RG.book Page 9 Thursday, February 6, 2003 2:12 PM SIM Applications ......152 Troubleshooting .
Page 10: Safety And General Information
C350.RG.book Page 10 Thursday, February 6, 2003 2:12 PM Safety and General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR PHONE. The information provided in this document supersedes the general safety information contained in user guides published prior to July 2000. For...
Page 11 C350.RG.book Page 11 Thursday, February 6, 2003 2:12 PM • United States Federal Communications Commission, Code of Regulations; 47 CFR part 2 sub-part J • American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95. 1-1992 •...
Page 12: Phone Operation
C350.RG.book Page 12 Thursday, February 6, 2003 2:12 PM Phone Operation When placing or receiving a phone call, hold your phone as you would a wireline telephone. Speak directly into the microphone. Body-Worn Operation To maintain compliance with FCC/Health Canada RF exposure...
Page 13: Medical Devices
C350.RG.book Page 13 Thursday, February 6, 2003 2:12 PM Aircraft When instructed to do so, turn off your phone when on board an aircraft. Any use of a phone must be in accordance with applicable regulations per airline crew instructions.
Page 14: Operational Warnings
C350.RG.book Page 14 Thursday, February 6, 2003 2:12 PM When using your phone while driving, please: • give full attention to driving and to the road. • use hands-free operation, if available. • pull off the road and park before making or answering a call if driving conditions so require.
Page 15: Operational Cautions
C350.RG.book Page 15 Thursday, February 6, 2003 2:12 PM Operational Cautions Antennas Do not use any portable phone that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result. Batteries All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals.
Page 16: Getting Started
C350.RG.book Page 16 Thursday, February 6, 2003 2:12 PM Getting Started What’s in the Box? Your digital wireless phone typically comes equipped with a battery and a charger. Other accessory options can customize your phone for maximum performance and portability.
Page 17 C350.RG.book Page 17 Thursday, February 6, 2003 2:12 PM Your phone is designed to be used only with Motorola Original batteries and accessories. We recommend that you store batteries in their protective cases when not in use. Do This 1 Remove the battery from its protective clear plastic case, if necessary.
Page 18: Charging The Battery
C350.RG.book Page 18 Thursday, February 6, 2003 2:12 PM Do This 6 Insert the bottom of the back cover. 7 Press the top of the back cover down until it hooks over the cover release button. Charging the Battery New batteries are shipped partially charged. Before you can use your phone, you need to install and charge the battery, as indicated by the following instructions.
Page 19: Battery Use
C350.RG.book Page 19 Thursday, February 6, 2003 2:12 PM Caution: If the battery is fully discharged, your phone may not display Charging for up to one minute after inserting the charger. Do not attempt to force the charger further in if you do not see an immediate response.
Page 20: Changing Your Sim Card
C350.RG.book Page 20 Thursday, February 6, 2003 2:12 PM • Over extended periods of time, batteries gradually wear down and require longer charging times. This is normal. If you charge your battery regularly and notice a decrease in talk time or an increase in charging time, then it is probably time to purchase a new battery.
Page 21 C350.RG.book Page 21 Thursday, February 6, 2003 2:12 PM Do This 1 Press down on the cover release button at the top of your phone. Release button 2 Pull the top of the phone’s back cover to release it. 3 Lift out the battery from the base of the phone.
Page 22 C350.RG.book Page 22 Thursday, February 6, 2003 2:12 PM Do This 6 Slide in the new SIM card in the holder with the cut corner on the upper left and the gold plate facing down. 7 Insert the battery with printed...
Page 23: Changing Your Phone's Cover
C350.RG.book Page 23 Thursday, February 6, 2003 2:12 PM Changing Your Phone’s Cover Always use Motorola Original™ covers. The phone warranty does not cover damage caused from using non-Motorola accessories. Your phone uses a convertible cover, keypad, and (in some cases) side band that you may replace to completely change its appearance.
Page 24 C350.RG.book Page 24 Thursday, February 6, 2003 2:12 PM Do This 4 Pull the side tabs away from the phone. 5 Lift up on the lanyard loop to pull the phone out of the front cover. Always use the keypad and side band (if applicable) that matches the new cover.
Page 25: Resetting Your Phone
C350.RG.book Page 25 Thursday, February 6, 2003 2:12 PM Do This 3 Press the bottom of the phone into the front cover until the side tabs snap into place. 4 If your cover has a removable side band, attach it now.
Page 26: Turning Your Phone On
C350.RG.book Page 26 Thursday, February 6, 2003 2:12 PM Do This 2 Use a small object to press the Reset button on the front of your phone. Your phone display should be restored. 3 Replace your phone’s cover. Turning Your Phone On...
Page 27: Adjusting The Volume
C350.RG.book Page 27 Thursday, February 6, 2003 2:12 PM Note: At startup, you are given the option to personalize your phone. Select YES ( set personal phone options, or NO ( go to the idle display. For more information, see page 98.
Page 28: Answering A Call
C350.RG.book Page 28 Thursday, February 6, 2003 2:12 PM Do This 1 Enter the number with the keypad keys (up to 40 digits). Note: If you make a mistake, press DELETE ) to delete the last digit, or press and hold DELETE ( 2 Press (send key) to make the call.
Page 29: Changing The Call Alert
C350.RG.book Page 29 Thursday, February 6, 2003 2:12 PM Changing the Call Alert • Press left to switch the alert for incoming calls and other events to vibrate, then silent. • Press right to reset your phone to ring alert.
Page 30: Using Your Phone
C350.RG.book Page 30 Thursday, February 6, 2003 2:12 PM Using Your Phone See page 1 for a diagram of basic phone components. Using the Display The top section of the display shows phone status indicators. The following illustration shows some of the common indicators that you may see at the top of the display when using your phone.
Page 31 C350.RG.book Page 31 Thursday, February 6, 2003 2:12 PM GPRS Roam In Use Indicator Indicator Indicator Signal Strength Indicator O, õ=E 12:00 Alert Type Indicator MYMENU MESSAGE Clock Menu Indicator Signal Strength Indicator Shows the strength of your phone’s connection with the network.
Page 32 C350.RG.book Page 32 Thursday, February 6, 2003 2:12 PM Roam Indicator Appears when your phone uses another network system outside your home network. When you leave your home network area, your phone roams or seeks another network. Icons here can also indicate your text entry mode (alpha, numeric, symbol, etc.)
Page 33: Using The Menu
C350.RG.book Page 33 Thursday, February 6, 2003 2:12 PM Using the Menu You can access many of your phone’s features by using these keys to move through the menu system: Left Soft Key Perform functions identified by left display prompt.
Page 34: Navigating To A Feature
C350.RG.book Page 34 Thursday, February 6, 2003 2:12 PM Navigating to a Feature This guide shows how to navigate to a menu feature as follows: Find the Feature The > symbol means that you should scroll to and select the feature. This example shows that you should press scroll to and select Recent Calls , then scroll to and select Dialed Calls to see the dialed calls list.
Page 35: Entering Feature Information
C350.RG.book Page 35 Thursday, February 6, 2003 2:12 PM • In an alphabetized list, press a key multiple times to cycle through the letters on the key and highlight the closest matching list item. Entering Feature Information Features such as the phonebook and datebook require you to enter information to fill in an entry’s details:...
Page 36: Entering Text
C350.RG.book Page 36 Thursday, February 6, 2003 2:12 PM The message center lets you compose and send text messages. A flashing cursor shows where the text will appear: Flashing cursor Msg: indicates insertion point. CANCEL Press CANCEL ( to exit without making changes.
Page 37: Choosing A Text Mode
C350.RG.book Page 37 Thursday, February 6, 2003 2:12 PM Choosing a Text Mode To activate a text mode, press M > Entry Method from any text entry screen and select the text mode: iTAP Let the phone predict each word as you enter it, then choose the word from a list (see page 42).
Page 38 C350.RG.book Page 38 Thursday, February 6, 2003 2:12 PM To enter text using the tap method: Do This 1 Press a number key one or more times 2 Continue to press number keys 3 Press OK ( Character Chart Use this chart as a guide for entering spaces, numbers, letters, symbols, and other characters with the Tap Method text mode.
Page 39 C350.RG.book Page 39 Thursday, February 6, 2003 2:12 PM M N O 6 Ñ ö Ø ó ò ô õ m n o 6 ñ ö ø ó ò ô õ P Q R S 7 p q r s 7 T U V 8 Ü...
Page 40: General Text Entry Rules
C350.RG.book Page 40 Thursday, February 6, 2003 2:12 PM General Text Entry Rules Press a number key as many times as necessary to Msg: enter the desired character at CANCEL the flashing cursor location. Press and hold a number key to...
Page 41 C350.RG.book Page 41 Thursday, February 6, 2003 2:12 PM Use Symbol Mode Your phone provides an alternate way to find and enter symbol characters in a text message. You can view and select from a variety of available symbols. To activate symbol mode from any text entry screen, press...
Page 42 C350.RG.book Page 42 Thursday, February 6, 2003 2:12 PM Symbol Chart Use this chart as a guide for entering symbols in symbol mode. space . ? ! , @ _ & ~ : ; " - ( ) ' ¿...
Page 43 C350.RG.book Page 43 Thursday, February 6, 2003 2:12 PM Enter Words Do This 1 Press a number enter the first letter of the key one time word The letters associated with the key you pressed are shown at the bottom of the display.
Page 44 C350.RG.book Page 44 Thursday, February 6, 2003 2:12 PM For example, to spell “art,” press display shows: Flashing cursor indicates insertion Apt Cpu Cst point. DELETE Press DELETE ( ) to clear the last letter entered. Enter Novel Words You may enter a word that the iTAP software does not recognize.
Page 45: Enter Numbers
C350.RG.book Page 45 Thursday, February 6, 2003 2:12 PM Your phone stores the unrecognized word, and includes it in the list of alternative word choices the next time you enter it. When memory space for storing unrecognized words is filled, your phone deletes the oldest words as new words are added.
Page 46: Setting Up Your Phone
C350.RG.book Page 46 Thursday, February 6, 2003 2:12 PM Delete Letters and Words Place the cursor to the right of the text you want to delete, and then do the following: Do This Press DELETE ( ) delete one letter at a time...
Page 47: Choosing Alert And Ring Tones
C350.RG.book Page 47 Thursday, February 6, 2003 2:12 PM Choosing Alert and Ring Tones Your phone rings or vibrates to notify you of an incoming call, message, or other event. This ring or vibration is called an alert. You can select one of five different alert...
Page 48 C350.RG.book Page 48 Thursday, February 6, 2003 2:12 PM Select an Alert Profile Find the Feature Press 2 SELECT ( Customize an Alert Profile You can customize a profile by changing the alerts used for specific events (such as incoming calls, text messages, etc.).
Page 49: Setting Your Display Color
C350.RG.book Page 49 Thursday, February 6, 2003 2:12 PM Press 4 SELECT ( select the alert Setting Your Backlight You can set the amount of time that the display backlight remains on, or turn off the backlight to conserve battery...
Page 50: Setting Battery Save
C350.RG.book Page 50 Thursday, February 6, 2003 2:12 PM Setting Your Display Scrolling You can set the cursor to stop or wrap around when it reaches the top or bottom of a list in the display: Find the Feature Setting Display Animation You can turn animation off (to conserve the battery) or on.
Page 51: Resetting All Options
C350.RG.book Page 51 Thursday, February 6, 2003 2:12 PM Resetting All Options To reset all options back to their factory settings except for the unlock code, security code, and lifetime timer: Find the Feature M > > Other Settings > Initial Setup >...
Page 52: Automatic Answer
C350.RG.book Page 52 Thursday, February 6, 2003 2:12 PM Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. Automatic Answer...
Page 53: Calling Features
C350.RG.book Page 53 Thursday, February 6, 2003 2:12 PM Calling Features This chapter describes features related to making and answering calls. For information about other call-related features, see page 57 and page 112. For basic instructions on how to make and answer calls, see page 27.
Page 54: Redialing A Number
C350.RG.book Page 54 Thursday, February 6, 2003 2:12 PM Redialing a Number You can redial a previously dialed phone number, whether the call was connected or busy. From the idle display: Press Using Caller ID The calling line identification (caller ID) feature lets you see who is calling before you answer.
Page 55: Terminating An Incoming Call
C350.RG.book Page 55 Thursday, February 6, 2003 2:12 PM message, press M > More > Settings > In-Call Setup > My Caller ID > Next Call Only . Terminating an Incoming Call While the phone is ringing or vibrating: Press...
Page 56: Dialing International Numbers
C350.RG.book Page 56 Thursday, February 6, 2003 2:12 PM To call the emergency number at any time: Press 1 keypad keys Dialing International Numbers To dial the local international access code: Do This Press for two seconds Inserting Special Characters...
Page 57: Viewing The Received Calls Or Dialed Calls List
C350.RG.book Page 57 Thursday, February 6, 2003 2:12 PM Option Description Insert Wait Your phone waits until the call (inserts a w ) connects, then prompts you for confirmation before it dials the next digit(s) Insert 'n' Your phone prompts you for a...
Page 58 C350.RG.book Page 58 Thursday, February 6, 2003 2:12 PM Press 2 SELECT ( scroll to Received Calls or Dialed Calls select Received Calls or Dialed Calls scroll to an entry you want to call, store, or delete Note: means the call <...
Page 59: Returning An Unanswered Call
C350.RG.book Page 59 Thursday, February 6, 2003 2:12 PM The Last Calls Menu can include the following options: Option Description Create a phonebook entry with Store the selected number in the No. field. (This option does not appear if STORE appears above the key, or if the number is already stored as a phonebook entry.)
Page 60: Entering Numbers In The Notepad
C350.RG.book Page 60 Thursday, February 6, 2003 2:12 PM • the message Missed Calls number of missed calls Press 1 VIEW ( Entering Numbers in the Notepad Your phone stores the most recent string of digits entered on the keypad in a temporary memory location called the notepad.
Page 61: Attaching A Number
C350.RG.book Page 61 Thursday, February 6, 2003 2:12 PM Press call the number open the Dialing Menu to attach a number or insert a special character (see page 56) create a new phonebook entry, STORE with the notepad number copied into the No.
Page 62: Storing Your Voicemail Number
C350.RG.book Page 62 Thursday, February 6, 2003 2:12 PM Storing Your Voicemail Number Store your voicemail number in your phone to make it faster and easier to use voicemail. Your voicemail number is provided by your service provider. Find the Feature...
Page 63: Speed Dialing
C350.RG.book Page 63 Thursday, February 6, 2003 2:12 PM Listening to a Voicemail Message Once you store your voicemail number, you can listen to your voicemail messages at any time: Find the Feature M > > VoiceMail Your phone calls the voicemail phone number you stored.
Page 64: One-Touch Dialing
C350.RG.book Page 64 Thursday, February 6, 2003 2:12 PM One-Touch Dialing You can call phonebook entries 1 through 9 with the push of a single key. Press and hold the one-digit speed dial number for one second. To store entries in locations 1 through 9 in the phonebook, see page 86.
Page 65: Using Call Waiting
C350.RG.book Page 65 Thursday, February 6, 2003 2:12 PM To change your quick dial numbers: Find the Feature M > > Other Settings > Personalize > Quick Dial Using Call Waiting If you subscribe to call waiting, an alert tone sounds while you are on a call to indicate that you have received a second call.
Page 66: Forwarding A Call
C350.RG.book Page 66 Thursday, February 6, 2003 2:12 PM Press To activate or deactivate call waiting: Find the Feature Forwarding a Call Call forwarding sends your phone’s incoming voice, fax, and/or data calls directly to another phone number. Set Up or Cancel Call Forwarding...
Page 67 C350.RG.book Page 67 Thursday, February 6, 2003 2:12 PM Press scroll to the type of calls you want to forward Scroll to Cancel All to cancel all call forwarding. 2 SELECT ( view call forwarding details scroll to Forward 4 CHANGE (...
Page 68: Linking Calls
C350.RG.book Page 68 Thursday, February 6, 2003 2:12 PM Check Call Forwarding Status Your network may store call forwarding status for you. If you change your phone’s call forward settings, then you should confirm that the network call forward status matches your preferences.
Page 69: Transferring A Call
C350.RG.book Page 69 Thursday, February 6, 2003 2:12 PM Press 4 keypad keys dial the next person’s number call the number Your phone displays a (active call) indicator next to the new active call. 6 LINK ( connect the two calls...
Page 70: Do Not Announce The Call Transfer
C350.RG.book Page 70 Thursday, February 6, 2003 2:12 PM Press 5 SELECT ( 6 OK ( Do Not Announce the Call Transfer You can directly transfer a call without talking to the person who answers. During a call: Find the Feature...
Page 71: Barring A Call
C350.RG.book Page 71 Thursday, February 6, 2003 2:12 PM Barring a Call Call barring lets you restrict outgoing or incoming calls. You can restrict all calls, calls to international numbers, or calls while roaming, or all calls but home. Find the Feature M >...
Page 72: Putting A Call On Hold
C350.RG.book Page 72 Thursday, February 6, 2003 2:12 PM Putting a Call on Hold While you are on a call: Press HOLD ) (if available) or M > Hold put a call on hold Your phone displays a (flashing phone) indicator to indicate that the call is on hold.
Page 73: Messages
C350.RG.book Page 73 Thursday, February 6, 2003 2:12 PM Messages You can send and receive text messages, pictures, and ring tones on your wireless phone. Received messages appear on your phone display or in your text message inbox. You must set up the text message inbox before you can send and receive these messages.
Page 74 C350.RG.book Page 74 Thursday, February 6, 2003 2:12 PM Press 4 OK ( 5 CHANGE ( 6 keypad keys 7 OK ( 8 CHANGE ( 10 OK ( 11 CHANGE ( 13 SELECT ( store your service center number change the Expire After period enter the expiration period—...
Page 75: Sending Messages, Pictures, And Ring Tones
C350.RG.book Page 75 Thursday, February 6, 2003 2:12 PM Press 16 DONE ( store the custom cleanup period after you finish entering all information Sending Messages, Pictures, and Ring Tones You can send text messages, pictures, and ring tones to one or more recipients.
Page 76 C350.RG.book Page 76 Thursday, February 6, 2003 2:12 PM Press 1 keypad keys 2 OK ( 3 keypad keys BROWSE 4 OK ( 5 DONE ( enter the text message To insert a picture, animation, or sound file in the message, press: M >...
Page 77: Viewing Message Status
C350.RG.book Page 77 Thursday, February 6, 2003 2:12 PM Press scroll to Send Message , Message Details Save to Drafts Cancel Message 7 SELECT ( select the option Viewing Message Status Text messages that you send are stored in the outbox. To...
Page 78: Reading, Locking, Or Deleting A Text Message
C350.RG.book Page 78 Thursday, February 6, 2003 2:12 PM If reminders are turned on, your phone sends a reminder at regular intervals until you close the new message notification, read the message, or turn off your phone. (See page 129.) When your inbox is full, flashing envelope icon appears.
Page 79 C350.RG.book Page 79 Thursday, February 6, 2003 2:12 PM Press 3 BACK ( close the message REPLY compose and send a reply open the Text Msg Menu to perform other procedures as described in the following list The Text Msg Menu can include the following options:...
Page 80: Using Chat
C350.RG.book Page 80 Thursday, February 6, 2003 2:12 PM Option Description Store Store a phone number listed in a message, or store a picture, animation, or ring tone attachment. When you store a message attachment, you can optionally set it as a screen saver image, wallpaper image, or ring tone.
Page 81 C350.RG.book Page 81 Thursday, February 6, 2003 2:12 PM Press 3 keypad keys enter your chat partner’s phone number BROWSE select a number from the phonebook or recent call lists 4 OK ( store the number 5 keypad keys enter your first chat message...
Page 82 C350.RG.book Page 82 Thursday, February 6, 2003 2:12 PM Use the Chat Log The chat log displays the messages exchanged in a chat session. Chat name Carlo>What time does it start? Press >>Katy>10 AM scroll and see EXIT more text.
Page 83: Respond To Chat
C350.RG.book Page 83 Thursday, February 6, 2003 2:12 PM Option Description Re-send Resend your most recent chat message, if it failed. Send Message Create a new chat message. Respond to Chat When you receive a chat message, your phone displays Chat from chat name, and gives an alert.
Page 84 C350.RG.book Page 84 Thursday, February 6, 2003 2:12 PM A chat session also ends when you turn off the phone, answer an incoming call, or start a new chat session. Your chat partner is not notified when you end a chat session.
Page 85: Phonebook
C350.RG.book Page 85 Thursday, February 6, 2003 2:12 PM Phonebook You can store a list of names and phone numbers in your phone’s electronic phonebook. To see the list of names stored in your phonebook, press M > More > Phonebook from the idle display. Scroll to a...
Page 86: Storing A Phonebook Entry
C350.RG.book Page 86 Thursday, February 6, 2003 2:12 PM Notes: • Mailing List entries, and entries stored on the SIM card do not have Type , Voice Name , Icon ID , or Ringer ID information. • If the phonebook entry is a mailing list, list members are listed after the entry’s name.
Page 87 C350.RG.book Page 87 Thursday, February 6, 2003 2:12 PM Press scroll to Phone Number , or Mailing List 2 SELECT ( select the type of entry 3 CHANGE ( select Name 4 keypad keys enter a name for the phonebook entry (see...
Page 88 C350.RG.book Page 88 Thursday, February 6, 2003 2:12 PM Press 12 RECORD ( Go to step 13 if you do not want to record a voice name for the entry 14 CHANGE ( 15 keypad keys 16 OK ( record a voice name for the entry, if desired See page 90.
Page 89 C350.RG.book Page 89 Thursday, February 6, 2003 2:12 PM Press 17 CHANGE ( select Ringer ID Note: This option is not available for entries stored on the SIM card. scroll to the ring tone that should sound when you receive calls or messages...
Page 90: Recording A Voice Name For A Phonebook Entry
C350.RG.book Page 90 Thursday, February 6, 2003 2:12 PM Complete Phonebook Entry When you are finished entering information for a phonebook entry: Press DONE Recording a Voice Name For a Phonebook Entry You can record a voice name for a new or existing phonebook entry.
Page 91: Dialing A Phonebook Entry
C350.RG.book Page 91 Thursday, February 6, 2003 2:12 PM Do This 5 Press begin the recording process RECORD The phone displays Press RECORD Key then say name 6 Press and record the voice name release RECORD The phone displays Press...
Page 92: Editing A Phonebook Entry
C350.RG.book Page 92 Thursday, February 6, 2003 2:12 PM Voice Dial Find the Feature Say the pre-recorded phonebook entry name. Editing a Phonebook Entry You can edit a phonebook entry stored on your phone or the SIM card. If you change an entry’s speed dial number, the entry is moved to the new speed dial location and the original entry is deleted.
Page 93: Sorting Phonebook Entries
C350.RG.book Page 93 Thursday, February 6, 2003 2:12 PM Press scroll to the entry you want to delete open the Phonebook Menu scroll to Delete 4 SELECT ( select Delete Sorting Phonebook Entries You can set up your phone to sort your phonebook list by speed dial number (the standard), name, or voice dial.
Page 94: Copy A Single Entry
C350.RG.book Page 94 Thursday, February 6, 2003 2:12 PM Notes: • This procedure copies the original entry to a new location. It does not delete the original entry. • The SIM card cannot store Type and Voice Name data for entries. If you try to copy an entry with a type or...
Page 95: Copy Multiple Entries
C350.RG.book Page 95 Thursday, February 6, 2003 2:12 PM Press 5 keypad keys edit the speed dial number on the Copy To form 6 OK ( approve the copy to the speed dial number The phone displays the message. You can...
Page 96 C350.RG.book Page 96 Thursday, February 6, 2003 2:12 PM Press 6 keypad keys 7 OK ( 9 CHANGE ( 10 keypad keys 11 OK ( 13 CHANGE ( 14 keypad keys 15 OK ( enter the first (lowest) speed dial number in the range of...
Page 97: Checking Phonebook Capacity
C350.RG.book Page 97 Thursday, February 6, 2003 2:12 PM Press 16 DONE ( copy the entries The phone displays the Copied Entries can now delete the old entries, if desired. Checking Phonebook Capacity You can check phonebook capacity to see how much space is left for storing phonebook entries on your phone and on the SIM card.
Page 98: Customizing Your Phone Settings
C350.RG.book Page 98 Thursday, February 6, 2003 2:12 PM Customizing Your Phone Settings You can adjust your phone’s menus and features. Reordering the Main Menu Your service provider can change the order of menu items from what is listed in this manual. Additionally, you can also reorder the menu items.
Page 99: Reordering The Message Center Menu
C350.RG.book Page 99 Thursday, February 6, 2003 2:12 PM Reordering the Message Center Menu Your service provider can change the order of Message Center items from what is listed in this manual. Additionally, you can also reorder the menu items.
Page 100: Selecting A Different Language
C350.RG.book Page 100 Thursday, February 6, 2003 2:12 PM Press 4 SELECT ( - ) Selecting a Different Language You can select a different language for your phone’s display: Find the Feature Activating Ringer IDs When ringer IDs are turned on, your phone uses distinctive ring tones to notify you of incoming calls or messages from specific entries stored in your phonebook.
Page 101: Using Shortcuts
C350.RG.book Page 101 Thursday, February 6, 2003 2:12 PM Press 2 SELECT ( + ) select the option Using Shortcuts MyMenu lets you create shortcuts to quickly access your favorite menu features, stored entries (such as phonebook or datebook entries), or URLs.
Page 102 C350.RG.book Page 102 Thursday, February 6, 2003 2:12 PM Using a MyMenu Shortcut You can use MyMenu from the idle display, while on a call, or while scrolling through a menu. Use a MyMenu Key Command If you know the MyMenu key number:...
Page 103: Mymobilesoft.com
C350.RG.book Page 103 Thursday, February 6, 2003 2:12 PM 1. All software and applications contained on MyMobileSoft.com are third party products and provided as is. Motorola or its subsidiaries make no representations or warranties, expressly or impliedly. By way of example but not of limitation, Motorola or its...
Page 104: Setting A Wallpaper Image
C350.RG.book Page 104 Thursday, February 6, 2003 2:12 PM correctly with appropriate parameters provided by your local operators. Setting a Wallpaper Image Find the Feature Setting Description Picture select the picture or animation for the background image in your idle display...
Page 105: Setting A Screen Saver
C350.RG.book Page 105 Thursday, February 6, 2003 2:12 PM Setting Description Delay select how long your phone must be idle before the screen saver picture appears Note: If this setting is longer than your Display Timeout setting, then your display will turn off before you ever see...
Page 106: Getting More Out Of Your Phone
C350.RG.book Page 106 Thursday, February 6, 2003 2:12 PM Getting More Out of Your Phone Dialing Options Fixed Dialing When you turn on fixed dial, users can only call numbers stored in the fixed dial list. Note: Employers can use fixed dial to limit employees’...
Page 107: Managing Your Calls
C350.RG.book Page 107 Thursday, February 6, 2003 2:12 PM are stored on your SIM card and do not have Type or fields. Voice Name Service Dialing Dial pre-programmed numbers stored on your SIM card. Your service provider may program your SIM card with numbers for services such as taxi companies, restaurants, and hospitals.
Page 108: Monitoring Phone Use
C350.RG.book Page 108 Thursday, February 6, 2003 2:12 PM If the message contains more than one phone number, to scroll to a number, then press SELECT ( - press ) to dial. Sending DTMF Tones While you are on a call, you can send keypresses as...
Page 109 C350.RG.book Page 109 Thursday, February 6, 2003 2:12 PM time for which you are billed by your service provider. For billing information, please contact your service provider directly. To view a call timer: Find the Feature M > > Call Times...
Page 110: Viewing And Resetting Call Costs
C350.RG.book Page 110 Thursday, February 6, 2003 2:12 PM Timer Description Received Calls Total time spent on calls received since the last time you reset this timer. Total time spent on dialed and All Calls received calls since the last time you reset this timer.
Page 111 C350.RG.book Page 111 Thursday, February 6, 2003 2:12 PM Your phone network can provide the following cost information: Cost Tracker Description Credit Available Amount of your credit remaining. For GSM advice-of-charge, this is only available if you set a credit limit.
Page 112: Network Features
C350.RG.book Page 112 Thursday, February 6, 2003 2:12 PM Cost Tracker Description All Calls Amount spent on all dialed and received calls since the last time you reset this cost tracker. You can reset this value separate from Dialed Calls and...
Page 113 C350.RG.book Page 113 Thursday, February 6, 2003 2:12 PM For more information about Motorola Original data kits, see the Motorola Web site at: http://www.motorola.com/dataaccessories Connecting Your Phone to an External Device Connect your phone to an external device (such as a computer or hand-held device) using a USB cable.
Page 114 C350.RG.book Page 114 Thursday, February 6, 2003 2:12 PM Making a Data or Fax Call You can connect your phone to a computer or hand-held device to send data or a fax from the connected device. Attach the cable (see page 113) and do the following:...
Page 115 C350.RG.book Page 115 Thursday, February 6, 2003 2:12 PM Your phone notifies you when the call arrives, and transfers the call to the connected device. You must use the application running on the connected device to answer the call. End the Data/Fax Connection...
Page 116: Network Selection
C350.RG.book Page 116 Thursday, February 6, 2003 2:12 PM Press Network Selection You can view and adjust your phone’s network settings: Find the Feature Your service provider registers your phone to a network. You can view information about the current network,...
Page 117: Security
C350.RG.book Page 117 Thursday, February 6, 2003 2:12 PM Security Locking and Unlocking Your Phone You can lock your phone manually or set your phone to lock automatically whenever you turn it off. When you try to use a locked phone, it asks you to enter the unlock code.
Page 118: Changing Your Unlock Code
C350.RG.book Page 118 Thursday, February 6, 2003 2:12 PM Set Your Phone to Lock Automatically You can set your phone to lock every time you turn it off: Find the Feature Press 1 keypad keys 2 OK ( + )
Page 119 C350.RG.book Page 119 Thursday, February 6, 2003 2:12 PM If your service provider has not reset these numbers, we recommend that you change them to prevent other users from accessing your personal information or modifying your phone settings. The unlock code must contain four digits, and the security code must contain six digits.
Page 120: If You Forget A Code Or Password
C350.RG.book Page 120 Thursday, February 6, 2003 2:12 PM Press 3 keypad keys 4 OK ( + ) 5 keypad keys 6 OK ( + ) 7 keypad keys 8 OK ( + ) If You Forget a Code or Password...
Page 121: Locking And Unlocking The Keypad
C350.RG.book Page 121 Thursday, February 6, 2003 2:12 PM Locking and Unlocking the Keypad You can lock your phone keypad to prevent accidental keypresses (for example, when carrying your phone in a purse or pocket). Press lock or unlock your keypad Select M >...
Page 122: Unblock The Sim Card Pin Code
C350.RG.book Page 122 Thursday, February 6, 2003 2:12 PM Unblock the SIM Card PIN Code If you enter an incorrect SIM card PIN code three times in a row, your SIM card is disabled and your phone displays . You must enter a PIN unblocking key (PUK) SIM Blocked code, which you can obtain from your service provider.
Page 123: Unblock The Sim Card Pin2 Code
C350.RG.book Page 123 Thursday, February 6, 2003 2:12 PM Unblock the SIM Card PIN2 Code If you enter an incorrect SIM card PIN2 code three times in a row, your phone’s SIM PIN2 protected features are disabled and your phone displays SIM Blocked when you try to use a PIN2 feature.
Page 124: Personal Organizer Features
C350.RG.book Page 124 Thursday, February 6, 2003 2:12 PM Personal Organizer Features Datebook The datebook is a calendar that lets you schedule and organize events such as appointments and meetings. You can review your schedule of events for the week or by the day, and have the datebook play a reminder alarm for specific events.
Page 125 C350.RG.book Page 125 Thursday, February 6, 2003 2:12 PM Viewing by the Week When you open the datebook, your phone displays a calendar for the week. Lines or filled boxes under each day indicate scheduled events. Untimed event 9 JAN-15 JAN...
Page 126: Storing A New Event
C350.RG.book Page 126 Thursday, February 6, 2003 2:12 PM Viewing by the Event Select an event in the day view and press VIEW ( + ) to open the detailed event view. You can edit, copy, and delete events from the event view.
Page 127: Changing Event Information
C350.RG.book Page 127 Thursday, February 6, 2003 2:12 PM Press scroll to other fields and enter information as necessary Other fields let you enter start time, duration, date, repeating events, and reminder alarm. 5 DONE ( - ) store the new event and...
Page 128: Copying An Event
C350.RG.book Page 128 Thursday, February 6, 2003 2:12 PM Copying an Event To copy information from a current event to a new event: Find the Feature Press 2 VIEW ( + ) 6 SELECT ( + ) 7 YES ( + )
Page 129: Alarm Reminders
C350.RG.book Page 129 Thursday, February 6, 2003 2:12 PM Deleting an Event Find the Feature M > > Datebook Press scroll to the scheduled event 2 VIEW ( + ) display the day view scroll to the event to delete...
Page 130: Calculator
C350.RG.book Page 130 Thursday, February 6, 2003 2:12 PM datebook event you have scheduled. To set or turn off reminders: Find the Feature Press 2 SELECT ( + ) Calculator You can use your phone as a convenient calculator and currency converter.
Page 131 C350.RG.book Page 131 Thursday, February 6, 2003 2:12 PM Press 3 SELECT ( + ) perform the highlighted function Selected function appears Calculator here Press highlight EXIT SELECT a function Exit the Press M to open calculator the Calculator Menu...
Page 132: Converting Currency
C350.RG.book Page 132 Thursday, February 6, 2003 2:12 PM Function Description Recall the value stored in memory Store the displayed number in memory Clear memory Converting Currency The currency converter works just like the calculator, using the $ (currency) function and the exchange rate you set:...
Page 133: News And Entertainment
C350.RG.book Page 133 Thursday, February 6, 2003 2:12 PM News and Entertainment Mobile Internet The Web micro-browser lets you access Web pages and Web-based applications (such as on-line banking, shopping, and games) on your phone. Contact your service provider to set up access, if necessary.
Page 134 C350.RG.book Page 134 Thursday, February 6, 2003 2:12 PM Starting a Mobile Internet Session To open the Web micro-browser: Find the Feature The micro-browser displays the home page set up by your service provider. Press 2 SELECT ( + ) Shortcut: If you open a text message with a Web address (URL) in it, you can press M >...
Page 135: Phone Themes
C350.RG.book Page 135 Thursday, February 6, 2003 2:12 PM Downloading Pictures and Sounds You can download a file such as a ring tone, wallpaper, screensaver, MotoMixer file, or theme to your phone. To download files with the browser on a desktop computer or...
Page 136: Downloading Themes
C350.RG.book Page 136 Thursday, February 6, 2003 2:12 PM tone. Your phone includes several preloaded themes. You can download and install additional themes on your phone. Downloading Themes To download a theme from the browser, see page 135. When you install the theme, you can instantly apply its...
Page 137: Picture Viewer
C350.RG.book Page 137 Thursday, February 6, 2003 2:12 PM Press scroll to the theme to delete 2 SELECT ( + ) select the theme enter the Theme submenu scroll to Delete or Delete All 5 SELECT ( + ) select the option...
Page 138: Games
C350.RG.book Page 138 Thursday, February 6, 2003 2:12 PM Press up or down ( + ) DETAILS The Picture Viewer menu can include the following options: Option Details Set as Wallpaper Set as Screen Saver Rename Delete Games Your phone comes with three games. If you get an incoming call, message, alarm, or alert while playing a game, the game pauses.
Page 139: Selecting And Starting A New Game
C350.RG.book Page 139 Thursday, February 6, 2003 2:12 PM Selecting and Starting a New Game Find the Feature M > When the game is over, you can play again or return to the games menu. Depending on the game: Press...
Page 140 C350.RG.book Page 140 Thursday, February 6, 2003 2:12 PM many meteors, bombs, missiles, and flying saucers as possible without getting hit. Item Points Item Big Rock Small Rock Big Spinner Rules of the game • Guided Missiles move toward the Laser Gun.
Page 141 C350.RG.book Page 141 Thursday, February 6, 2003 2:12 PM Press toggle control for firing between you and the phone (Auto-Fire) fire the Laser Gun, if Auto-Fire is off MotoGP In this game, you are a MotoGP motorcycle racer. Before the game begins, you have the option to select a rider, a team, and a track.
Page 142 C350.RG.book Page 142 Thursday, February 6, 2003 2:12 PM • When the countdown timer reaches 20 seconds, the word HURRY blinks twice in place of the cards left field. If the timer reaches zero and there is a card still on the deck, OUT OF TIME appears in place of the cards left field for 2 seconds and the game is over.
Page 143: Motomixer Sound Editor
C350.RG.book Page 143 Thursday, February 6, 2003 2:12 PM How to Play Press place a card on the first column place a card on the second column place a card on the third column place a card on the fourth column...
Page 144 C350.RG.book Page 144 Thursday, February 6, 2003 2:12 PM Press 4 keypad keys 5 OK ( + ) 6 CHANGE ( + ) left or right 8 OK ( + ) 9 CHANGE ( + ) 10 PLAY ( + )
Page 145 C350.RG.book Page 145 Thursday, February 6, 2003 2:12 PM Press PLAY ( + ) to play the mix file. Turn instruments on or off, add effects, and/or set an instrument variant using the following keypad keys. Effect Turn first track ( Piano in example) on/off...
Page 146: Creating Alert Tones
C350.RG.book Page 146 Thursday, February 6, 2003 2:12 PM Use, Edit, or Delete a Mix File To edit or delete a mix file, or set a mix file as a ring tone: Find the Feature Press 4 SELECT ( + )
Page 147 C350.RG.book Page 147 Thursday, February 6, 2003 2:12 PM Press 5 keypad keys enter the name for the tone 6 OK ( + ) store the name 7 DONE ( - ) store the tone Enter Notes To create a new ring tone, use the keypad keys to enter notes.
Page 148 C350.RG.book Page 148 Thursday, February 6, 2003 2:12 PM Display Lengths and Modifiers Display Note Entry Sequence Do This 1 Set the octave (optional) Description note D note E note F note G rest Description whole note half note quarter note...
Page 149 C350.RG.book Page 149 Thursday, February 6, 2003 2:12 PM Do This Action 2 Set the note to a Enter a sharp or flat ( # or & ) sharp or flat, if before selecting the note. necessary 3 Select the note Press a keypad key.
Page 150 C350.RG.book Page 150 Thursday, February 6, 2003 2:12 PM Example Press the following keys to create this sequence of notes and rests in octave three: C (quarter note), E flat (quarter note), half rest, and G (whole note): Press 1 0 0 3...
Page 151 C350.RG.book Page 151 Thursday, February 6, 2003 2:12 PM Press scroll to the tone open the Tone Menu scroll to Play 4 SELECT ( + ) select Play 5 PLAY ( + ) play the tone again ( - )
Page 152: Sim Applications
C350.RG.book Page 152 Thursday, February 6, 2003 2:12 PM Delete a Tone You cannot delete the predefined ring tones included with your phone. To delete a custom ring tone: Find the Feature Press 4 SELECT ( + ) SIM Applications You can access information and applications stored on your SIM card.
Page 153: Troubleshooting
C350.RG.book Page 153 Thursday, February 6, 2003 2:12 PM Troubleshooting Check these questions first if you have problems with your phone: Question Answer Is your battery The battery level indicator should charged? Do have at least one segment you see...
Page 154 C350.RG.book Page 154 Thursday, February 6, 2003 2:12 PM Question Answer Has the phone Dropping your phone, getting it been wet, or using a non-Motorola damaged, battery charger can damage the dropped, or phone. The phone’s limited gotten wet? warranty does not cover liquid...
Page 155 C350.RG.book Page 155 Thursday, February 6, 2003 2:12 PM Problem Solution The display The SIM card may be incorrectly says: inserted. Check the SIM card to Insert SIM Card make sure that it is inserted properly. See page 20. Check SIM Card...
Page 156 C350.RG.book Page 156 Thursday, February 6, 2003 2:12 PM Problem Solution My phone asks The application you want is for an unlock locked. If you own the phone but code when I do not know the unlock code, see try to open a page 120.
Page 157 C350.RG.book Page 157 Thursday, February 6, 2003 2:12 PM Problem Solution I cannot make/ Make sure that you have a phone answer calls. signal (see page 31). Avoid electrical or radio interference, and obstructions such as bridges, parking garages, or tall buildings.
Page 158 C350.RG.book Page 158 Thursday, February 6, 2003 2:12 PM Problem Solution How do I see To see the most recent calls you the calls I sent dialed or received, open the or received? “Recent Calls” lists: M > My phone will...
Page 159 C350.RG.book Page 159 Thursday, February 6, 2003 2:12 PM Problem Solution What can I do Your battery’s performance is to extend affected by charge time, feature battery life? use, temperature changes, and other factors. For tips on extending your battery life, see page 19.
Page 160 C350.RG.book Page 160 Thursday, February 6, 2003 2:12 PM Problem Solution My phone Some wireless networks may not beeped when I support data or fax transmission. attached the If you are roaming on an data cable, but unfamiliar network, this may be my fax and the case.
Page 161 C350.RG.book Page 161 Thursday, February 6, 2003 2:12 PM Problem Solution I launched the You may be in an area without micro-browser service, or you may be connected but the display to a network that does not support says: Internet access.
Page 162: Specific Absorption Rate Data
C350.RG.book Page 162 Thursday, February 6, 2003 2:12 PM Specific Absorption Rate Data This model phone meets the government’s requirements for exposure to radio waves. Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy.
Page 163 C350.RG.book Page 163 Thursday, February 6, 2003 2:12 PM product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines. 1. The SAR limit recommended by international guidelines (ICNIRP) for mobile phones used by the public is 2.0 watts/kilogram (W/kg)
Page 164: Index
C350.RG.book Page 164 Thursday, February 6, 2003 2:12 PM Index accessories connector ports 1 optional 16, 51, 112 standard 16 Add Digits feature 59 alert creating 146 defined 47 indicators 32, 47 reminders 129 type, selecting 48–49 alert profile 48–49 animation 50, 135 managing 137–138...
Page 165 C350.RG.book Page 165 Thursday, February 6, 2003 2:12 PM making 27–28 placing 27–28 prefix digits, inserting 61 received calls list 57 receiving 28 recent calls 57 storing 57 terminating 55 timing 108, 108–109 transferring 69–70 unanswered call 59–60 call barring 71 call cost information 110 call forwarding 66–68...
Page 166 C350.RG.book Page 166 Thursday, February 6, 2003 2:12 PM display animation 50 backlight 49 color 49 contrast 49 described 30 frozen 25 greeting 46 idle display 30 illustration 31 language 100 resetting 25 download animation 80, 135 ring tone 80, 135...
Page 167 C350.RG.book Page 167 Thursday, February 6, 2003 2:12 PM automatic call routing 52 defined 51 headset automatic answer 52 Hide ID feature 59 hold a call 72 icon ID 89 icon ID, setting 89 idle display, defined 30 ignoring a call 55 inbox, text message 73–75...
Page 168 C350.RG.book Page 168 Thursday, February 6, 2003 2:12 PM lock keypad 121 phone 117–118 SIM card 121 loud ring alert 32, 47 making a call 27–28 master clear 51 master reset 51 Memory is Full! message 81 menu Browser Menu...
Page 169 C350.RG.book Page 169 Thursday, February 6, 2003 2:12 PM microphone 1 missed call indicator 59 message 60 Missed Calls moto GP 141 My Menu creating 101 using 102 my telephone number 29, 53 my tones 146 navigation keys 1 network settings 116...
Page 170 C350.RG.book Page 170 Thursday, February 6, 2003 2:12 PM adding digits after 59 attaching to prefix digits attaching two numbers 59 redialing 54 sending text message to storing in phonebook 86–90 viewing your number 29 viewing your own 53 phonebook...
Page 171 C350.RG.book Page 171 Thursday, February 6, 2003 2:12 PM busy number 54 reminders chat message 83 datebook 127 setting 129 text message 78, 129–130 voicemail message 62, 129–130 reordering the main menu reordering the Message Center menu 99 resetting display 25 right soft key customizing 99–100...
Page 172 C350.RG.book Page 172 Thursday, February 6, 2003 2:12 PM SIM Disabled message 122 SIM PIN code activating/deactivating protecting the SIM card unblocking 122 SIM PIN2 code 106 unblocking 123 SMS. See text message snood 21 141 soft keys customizing 99–100...
Page 173 C350.RG.book Page 173 Thursday, February 6, 2003 2:12 PM transmit indicator defined 31 travel charger, using 18 unblocking the SIM card 122 unlock keypad 121 unlock code 117–118, 120 vibrate alert indicator 32, 47 setting 48 type, selecting 48–49 voice dial...

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