BenQ MA Series User Manual
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BenQ MA Series User Manual

BenQ MA Series User Manual

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LCD Monitor
User Manual
BenQ Monitors for MacBook® Series | MA Series

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  • Page 1 LCD Monitor User Manual BenQ Monitors for MacBook® Series | MA Series...

  • Page 2: Copyright

    Apple Inc. BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international...

  • Page 3: Product Support

    BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.

  • Page 4: Q&A Index

    Q&A index Start with the topics that you are interested in. Setup How to set up the monitor and turn it on? Safety precautions How to assemble your monitor hardware Adjusting the monitor height How to connect with a MacBook product? Working with a Mac series product How to adjust the monitor viewing angle? Viewing angle adjustment...
  • Page 5 Maintenance and product support How to clean the monitor? Care and cleaning Cleaning the LCD screen How to keep the monitor not in use for a long time? How to detach the stand and the base Care and cleaning I need more support. Product support Servicing...

  • Page 6: Safety Precautions

    • An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed.

  • Page 7: Installation

    • This monitor is designed mainly for personal use. If you want to use the monitor in a public place or a harsh environment, contact your nearest BenQ service center for assistance. • To avoid possible electric shock, do not dissemble or repair the monitor.

  • Page 8: Safety Notice For Remote Control (Applicable If A Remote Control Is Provided)

    Safety notice for remote control (applicable if a remote control is provided) • Do not put the remote control in the direct heat, humidity, and avoid fire. • Do not drop the remote control. • Do not expose the remote control to water or moisture. Failure to do so could result in malfunction.

  • Page 9: Servicing

    • For replacement of power cord, connection cables, remote control or power adapter, please contact BenQ customer service. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support.
  • Page 10 • Reception problems occurred due to external signals (such as antenna, Cable TV) outside the monitor. • Defects caused by abuse or misuse of the monitor. • Before using the monitor, it is the sole responsibility of the user to check whether the monitor is compatible with local technical standards if the user brings the monitor out of its intended sales area.

  • Page 11: Cleaning The Lcd Screen

    Cleaning the LCD screen Please follow these safety instructions for best performance, and long life for your monitor. As your monitor panel comes with a special anti-glare coating, use and clean the monitor carefully. • Stains on the monitor screen could be obvious. Be cautious when you use or clean the monitor and avoid getting oil or dust on the screen.

  • Page 12: Using A Screen Cleaner

    6. Use a clean part of the cloth to wipe dry the screen completely.If it is still not clean, continue with another clean part of the cloth to avoid spreading the grease around. Repeat this step until the screen is clean. 7.

  • Page 13: Table Of Contents

    Table of Contents Copyright ........................2 Product support ......................3 Firmware upgrade ........................3 Advanced software ........................3 Q&A index ........................4 Safety precautions .......................6 Power safety ..........................6 Installation ..........................7 Operation ............................ 7 Safety notice for remote control (applicable if a remote control is provided) ....... 8 Battery safety notice (applicable if a remote control is provided) ..........
  • Page 14 Adjustable display settings ..................... 40 Troubleshooting ......................41 Frequently asked questions (FAQ) ..................41 Need more help?........................44 2024/07/17 MA0U-EM-V0...

  • Page 15: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. LCD Monitor Monitor Stand Monitor Base Cable Holder User documents • Quick Start Guide •...
  • Page 16 • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately. •...

  • Page 17: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Light sensor 2. Speakers 3. 5-way controller 4. Power button and power LED indicator 5. USB 3.2 Gen1 Type-A downstream port(for data transfer and power delivery up to 7.5W) 6. Headphone jack Back view 7.

  • Page 18: Connections

    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 23. Tablet / Phone peripherals peripherals Speakers / Headphone PC / Notebook Due to USB-C™...

  • Page 19: Working With A Mac Series Product

    / audio / data transfer functions. *: Charging via USB-C™ in monitor power saving mode is available when the USB-C Awake function is enabled. To enable the function, download the bundled software Display Pilot 2 from BenQ website. In Display Pilot 2, go to...

  • Page 20: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
  • Page 21 Attach the monitor stand to the monitor base as illustrated. Raise the thumbscrew lid on the bottom of the monitor stand and tighten the thumbscrew as illustrated. Push the lid back. Orient and align the stand arm with the monitor ( push them together until they click and lock into place Gently attempt to pull them back apart to check that they have properly engaged.
  • Page 22 You might want to adjust the monitor stand height. Adjusting the monitor height on page 26 for more information. Your monitor is an edge-to-edge monitor and should be handled with care. Avoid finger pressure on the screen surface. Adjust the screen angle by placing your hands on the top and on the bottom of the monitor as illustrated.
  • Page 23 3. Connect the headphone. You may connect the headphones to the headphone jack found below the lower-right of the front bezel. 4. Connect the USB devices. Connect the USB devices via other USB ports (downstream) on the monitor. These downstream USB ports transmit data between the connected USB devices and the upstream port.
  • Page 24 6. Organize the cables. Route the cables via the cable holder. 7. Turn on the power. Turn on the monitor by pressing the power button on the monitor. Turn on the computer too. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 25: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.

  • Page 26: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 27: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation.

  • Page 28: Viewing Angle Adjustment

    Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Check the product specifications on the website for details.

  • Page 29: Using The Monitor Wall Mounting Kit (Purchased Separately)

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions.

  • Page 30: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Power button Turns the power on or off. 5-way controller Accesses the functions or menu items as instructed by the on-screen icons. See 5-way controller and basic menu operations on page 31 for more information.

  • Page 31: 5-Way Controller And Basic Menu Operations

    5-way controller and basic menu operations The 5-way controller is located below the lower part of the front bezel. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Up (rear) Left Right...
  • Page 32 You can use the OSD menu to adjust basic settings on your monitor. To adjust more settings, please download Display Pilot 2 software. 1. Press the 5-way controller to bring up the main menu. 2. Move the 5-way controller to make adjustments or selection.

  • Page 33: Navigating The Main Menu

    Controlling the display with Display Pilot 2 The Display Pilot 2 software is provided as an alternative to control the display. Download and install from Support.BenQ.com (see Product support on page The main functions include: • Control of the main functions / configurations of the monitor.

  • Page 34: Choosing An Appropriate Color Mode

    Choosing an appropriate Color Mode Your monitor provides various color modes that are suitable for different types of images. Download Display Pilot 2 software for all the available color modes. In Display Pilot 2, go to Color Mode for a desired color mode. Item Function M-book...
  • Page 35 Item Function Color Temperature 6500K Allows video and still photographs to be viewed with natural coloring. This is the factory default color. 9300K Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. 5000K Applies a warm tint to the image and is factory pre-set to the news print standard white color.

  • Page 36: Choosing An Appropriate Audio Mode

    • V: Available. • X: Not available. • (1): Available only when Backlight Control is disabled or grayed out. • (2): Available only when B.I.+ Gen2 is disabled, or B.I.+ Gen2 is enabled and Parameter is set to Brightness. Choosing an appropriate Audio Mode Your monitor provides various audio modes that are suitable for different types of media content.

  • Page 37: Adjust Display System Settings

    Adjust Display System Settings There is a variety of advanced system settings allow you to customize your display experience. Through Display Pilot 2 software, you can customize your display preferences, manage power options, and optimize performance for various tasks. In Display Pilot 2, go (Settings) >...
  • Page 38 Item Function Range Power LED Sets whether to display the power button’s LED • ON Indicator indicator. • OFF Input Auto Sets to automatically detect the available input source. • ON Scan • OFF Auto Scan Sets the auto-scan interval time to suit different •...

  • Page 39: Charging The Connected Device With Your Monitor (Always-On Power Charging)

    Charging the connected device with your monitor (Always-on Power Charging) The USB-C™ port and the USB hub (e.g. USB-C downstream port and USB-A downstream port) of your monitor support power delivery even when your monitor is in power off mode, yet it is disabled by default.

  • Page 40: Adjustable Display Settings

    Adjustable display settings While some settings (e.g. OSD language) are changed and take effect immediately regardless of other monitor settings or input, most settings can be adjusted and saved to go with color modes or inputs. As a color mode or an input is selected, the desired settings are applied.

  • Page 41: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. •...
  • Page 42 You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources.
  • Page 43 Audio No sound can be heard from the built-in speakers. • Check whether the desired cable to input audio signals is properly connected. See Connect the headphone. on page 23 for details. • Increase the volume (volume may be muted or too low). •...

  • Page 44: Need More Help

    Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service.

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