24” LCD Color Monitor BenQ M2400HD Abbreviations & Acronyms Analogue to Digital Converter Automatic Frequency Control: control signal used to tune to the correct frequency BenQ Corporation BenQ Broadcast Television System Committee BTSC Central Process Unit Composite Video Blanking and Synchronisation CVBS Digital Light Processing / Texas Instruments®...
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24” LCD Color Monitor BenQ M2400HD Personal Computer Printed Circuit Board (or PWB) Remote Control transmitter Red, Green, and Blue. The primary colour signals for TV. By mixing levels of R, G, and B, all colours (Y/C) are Read Only Memory...
Service Manual that provide repair engineer various choice. 1.1 Important Only trained service personnel who are familiar with this BenQ Product shall perform service or maintenance to it. Before performing any maintenance or service, the engineer MUST read the “Important Safety Information”.
Caution: This Optical Storage Product contains a Laser device. Refer to the product specifications and your local Laser Safety Compliance Requirements. 3. General Description This new LCD (Liquid Crystal Display) monitor BenQ M2400HD offers numerous features and functions, for example: ● TFT display (Thin Film Transistor; active matrix) ●...
24” LCD Color Monitor BenQ M2400HD ● high resolution (1920x1080) ● presentation of up to 16.7 million colours (in conjunction with an appropriate graphics card) ● automatic scanning of horizontal frequencies from 30 to 83 kHz and refresh rates (vertical frequencies) from 50 to 76 Hz (absolutely flicker-free) ●...
24” LCD Color Monitor BenQ M2400HD Level 2: Circuit Board or Standard Parts Replacement Service Web Site eSupport URL:http://esupport.benq.com 5. Product Overview 5.1 Monitor Specifications Driving system TFT Color LCD Size 558.68mm(22") Pixel pitch 0.282mm(H) × 0.282mm(V) Display Area 531.36x 298.89 mm 170, 160 (CR>10)
24” LCD Color Monitor BenQ M2400HD 5.2 Packing When packing the monitor into the carton, please follow the pictures as below. Using the EPE bag to pack the monitor without base. Putting the base into the PE bag...
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24” LCD Color Monitor BenQ M2400HD Using the EPS to pack the monitor Putting the base and user manual in the position as the picture shows above.
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24” LCD Color Monitor BenQ M2400HD Webcam Power cord, Signal cable, Audio cable, USB cable Putting the monitor and accessories into the carton.
24” LCD Color Monitor BenQ M2400HD Level 1 Cosmetic / Appearance / Alignment Service Visual Inspection & Cleaning • Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.
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24” LCD Color Monitor BenQ M2400HD Click to complete the installation. Note: After installation, you must restart the PC to take the setup to effect.
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24” LCD Color Monitor BenQ M2400HD 3. Connect the ISP board as follow: Connect to Connect to the the PC LPT BenQ model 4. The process of ISP write is as follows. a. Double-click ,running the program as follows:...
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24” LCD Color Monitor BenQ M2400HD b. Click icon, running the program as follows: c. Click icon, load the program” M2400W-TSUMU88EDI-M240HW01-V0x_20080801_V027_B1CB.BIN”...
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24” LCD Color Monitor BenQ M2400HD d. Click icon, it will auto run. If burn in success, it will show as the follow picture:...
24” LCD Color Monitor BenQ M2400HD Adjustment / Alignment Procedure Adjusting the Picture You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the MENU key to display the following main OSD menu.
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24” LCD Color Monitor BenQ M2400HD Display menu 1. Press the MENU key to display the main menu. 2. Press the keys to select DISPLAY and then press the ENTER key to enter the menu. 3. Press the keys to move the highlight to a menu item and then press the ENTER key to select that item.
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24” LCD Color Monitor BenQ M2400HD Picture menu 1. Press the MENU key to display the main menu. 2. Press the keys to select PICTURE and then press the ENTER key to enter the menu. 3. Press the keys to move the highlight to a menu item and then press the ENTER key to select that item.
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24” LCD Color Monitor BenQ M2400HD to be viewed with natural coloring. This is the factory default color. Applies a cool tint to the image and Bluish 0 to 63 is factory pre-set to the PC industry standard white color.
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24” LCD Color Monitor BenQ M2400HD Picture Advanced menu 1. Press the MENU key to display the main menu. 2. Press the keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu. 3. Press the keys to move the highlight to a menu item and then press the ENTER key to select that item.
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24” LCD Color Monitor BenQ M2400HD Item Function Operation Range Selects a picture mode that best suits the type of images shown on the screen. • Standard - for basic PC application. • Standard • Movie - for viewing videos.
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24” LCD Color Monitor BenQ M2400HD Audio menu 1. Press the MENU key to display the main menu. 2. Press the keys to select PICTURE and then press the ENTER key to enter the menu. 3. Press the keys to move the highlight to a menu item and then press the ENTER key to select that item.
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24” LCD Color Monitor BenQ M2400HD System menu 1. Press the MENU key to display the main menu. 2. Press the keys to select SYSTEM and then press the ENTER key to enter the menu. 3. Press the keys to move the highlight to a menu item and then press the ENTER key to select that item.
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24” LCD Color Monitor BenQ M2400HD • Romanian • Dutch • Russian • Swedish • Portuguese Adjusts the horizontal H. Position 0 to 100 position of the OSD menu. Adjusts the vertical V. Position 0 to 100 position of the OSD menu.
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24” LCD Color Monitor BenQ M2400HD the software on the PC. option. Press the keys to change the settings. Displays the current Press the ENTER Information monitor property settings. key to select this option. Press the ENTER When this function is activated,...
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Mode1: To enable the hot plug pin detection.(HDMI port default) Mode 2: To disable the hot plug pin detection.(DVI port default) 8. add BenQ logo on/off item, the default is “on” 9. add the auto power on item, the default is “off ”...
24” LCD Color Monitor BenQ M2400HD Product Disassembly 1). Remove the stand-base ASS’Y Place the monitor face down on a smooth surface. Be careful to avoid scratch and injury during the uninstall. And then remove the four screws as below to remove the stand-base ASS’Y.
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24” LCD Color Monitor BenQ M2400HD 3).Remove the Bezel Release the four screws marked in red as below to remove the bezel. Remove the USB shield. Fig.3 Remove this screw to remove the shield Remove this shield...
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24” LCD Color Monitor BenQ M2400HD 4).Remove the Panel Remove the 4 screws on the side of main frame first, and then disconnect the Lamp Connections and LVDS Cable connection.
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24” LCD Color Monitor BenQ M2400HD 5).Remove the Main Board and Power Board Remove the screws in red and disconnect the all connections, at last you can get the Main Board and Power Board as follow. MAIN BOARD POWER BOARD...
24” LCD Color Monitor BenQ M2400HD Block Diagram Main Board Crystal 24MHZ/30PF/49US (X801) Crystal 14.318MHz LCD Interface USB2514-AEZG (X401) CN801, CN802, CN806 (USB) (CN403) (U802) Scalar TSUMU88EDI-LF-1 PQFP-128 Key Board Control (Include ADC, OSD, MCU) (CN401) (U401) H sync Digital...
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24” LCD Color Monitor BenQ M2400HD Power Board AC input Rectifier Bridge Rectifier Transformer EMI filter Diodes and Filter Start Circuit CN902 R904, R905 Over Voltage Control IC Protect ON/OFF MOSFET Q805, Q806, Output DC Convert Circuit Circuit Lamp ON/OFF...
24” LCD Color Monitor BenQ M2400HD Troubleshooting Guide Equipments and Tools Requirement Voltmeter. Oscilloscope. Pattern Generator. DDC Tool with and Compatible Computer. Alignment Tool. LCD Color Analyzer. Service Manual. User Manual.
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24” LCD Color Monitor BenQ M2400HD Main Board (1) No Power No power Press power key and look if the picture is normal Please reinsert and make sure the AC of 100-240 is normal Reinsert or check the power section...
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24” LCD Color Monitor BenQ M2400HD (2) No picture No picture Check if the Pin 3, 4 of CN701 are 5V input Check power board Measure U701 Pin2=3.3V, U702 Pin2=1.8V Replace U701, U702 X401 oscillate waveforms are normal Replace X401...
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24” LCD Color Monitor BenQ M2400HD (3) White screen White Screen Measure Q703 base X401 oscillate is low level? waveform is normal Replace X401 Check Q702, Q703 is broken Check U401 or CN701 solder? Replace U401 Check Correspondent Check reset circuit of component.
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24” LCD Color Monitor BenQ M2400HD Power Board No power Check CN902 PIN5.6 = 5V Check AC line volt 110V or 220V Check AC input Check the voltage of C905 (+) Check bridge rectified circuit and F901 circuit Check start voltage for the pin8 of IC901...
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24” LCD Color Monitor BenQ M2400HD W / LED, No Backlight Check Inverter input =12V Check adapter and F801 Check ON/OFF signal Check Interface board or main board Check U801 PIN 11=5V Change ON/OFF circuit Check U801 PIN8/PIN9 PWM wave...
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24” LCD Color Monitor BenQ M2400HD Keypad Board OSD is unstable or not working Is Key Pad Board connecting normally? Connect Key Pad Board Replace Button Switch Is Button Switch normally? Is Key Pad Board normally? Replace Key Pad Board...
24” LCD Color Monitor BenQ M2400HD Appendix 1 – Screw List / Torque (TKRAA2NBW2BQPN/ TKRAA2NDW2BQPN) Part No. Type Description Quantity Torque 0M1G 130 6120 M3*6 FOR MAIN FRAME & PANEL 3±0.5KGF. CM 0M1G 930 6120 M3*6 For HDMI CONNECTOR & MAIN FRAME 6±1 KGF.
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Q45G 88609146 EPE BAG Q45G 88609164 EPE BAG Q44GK013881 2A 24 LCD CARTON 017G WCM 8 C BENQ-ASSIGN WEBCAM MODULE C15D 078G 511 1 V SPK 8OHM 2W 54.6X14MM 500 360 VECO 705GQ834561 24"LCD STAND BASE ASS'Y A34G0857AFD 1B0100 STAND_F...
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QSG FOR M2400HD Q41G7800881 5A SAFETY_INSTRUCTIONS 4J.L2V03.001 Q45G 76 28A35 PE BAG WARRANTY CARD FOR EMEA Q41G780088127A M2400HD/E2400HD Q70G2401881 1A CD MANUAL FOR M2400HD/E2400HD 050G 600 2 HANDLE1 050G 600 3 HANDLE2 050G 600 1 W WHITE STRAP Q52G 1185 80...
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24” LCD Color Monitor BenQ M2400HD Different Part List Diversity of TKRAA2NDW2BQPN(China) Compared with TKRAA2NBW2BQPN(Europe) Location Part No. Description Remark 089G414A18N IS POWER CORD 32E1818021 089G414A18N YH POWER CORD(32E1818021) source Q41G7800881 2A (4J.06L03.001)CERTIFICATE WARRANTY CARD FOR Q41G780088126A M2400HD/E2400HD Q40G 24N881 1A...