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This document is copyrighted by DJI with all rights reserved. Unless otherwise authorized by DJI, you are not eligible to use or allow others to use the document or any part of the document by reproducing, transferring or selling the document. Only refer to this document and the content thereof as instructions to operate DJI UAVs.
[2] For Palm Control and Mobile App Control, takeoff is disabled when DJI Neo is not connected to the app for longer than 90 days or the smartphone with the app has no access to the internet during the period.
DJI Neo User Manual Contents Using this Manual Legend Read Before First Flight Video Tutorials Downloading the DJI Fly App Downloading DJI Assistant 2 Product Profile Introduction Using for the First Time Preparing DJI Neo Preparing the Remote Controller Activation...
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DJI Neo User Manual Recording Audio via App Voice Control RC Control Auto Takeoff Auto Landing Starting/Stopping the Motors Starting the Motors Stopping the Motors Stopping the Motors Mid-Flight Controlling the Aircraft Takeoff/Landing Procedures Intelligent Flight Modes FocusTrack QuickShots Cruise Control...
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DJI Neo User Manual Gimbal Angle Gimbal Operation Modes Storing and Exporting Photos and Videos Storing Exporting 4.10 QuickTransfer DJI RC-N3 Operations Powering On/Off Charging the Battery Controlling the Gimbal and Camera Flight Mode Switch Flight Pause/RTH Button Customizable Button...
In Palm Control and Mobile App Control, you can perform multiple intelligent shooting modes by pressing the mode button on DJI Neo or by using the app. DJI Neo is an FPV camera drone that can be used with the compatible goggles and remote control devices, providing an immersive flight experience.
DJI Neo User Manual 2. All Intelligent Flight Batteries are in hibernation mode before shipment to ensure safety. Activate the batteries by connecting a USB charger to the USB-C port on DJI Neo. The battery is activated when it begins charging.
Activation The product must be activated using the DJI Fly app before being used for the first time. An internet connection is required for activation. The activation method varies depending on the product combo purchased. Follow the corresponding instructions to activate your product.
DJI Neo User Manual You can also follow the method for activating DJI Neo in the previous section to connect the aircraft to the app and activate the aircraft. Once completed, the aircraft can be used with the remote controller.
When using Palm Control and Mobile App Control, the max flight altitude is 30 m and the max flight distance is 50 m. These limits can not be changed in the DJI Fly app. The following information is suitable for when using the aircraft with the remote control devices.
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Prompt in DJI Fly App Altitude of the aircraft cannot ex- Max Altitude Max flight altitude reached. ceed the value set in DJI Fly. The straight-line distance from the aircraft to the Home Point Max Distance Max flight distance reached.
Once the unlocking request is approved, you can synchronize the unlocking license through the DJI Fly app. To unlock the zone, alternatively, you can launch or fly the aircraft directly into the approved Authorization Zone and follow the prompts in DJI Fly to unlock the zone.
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9. DO NOT take off when there is a significant change in the ground level (such as near cliffs). 10. Be careful when taking off in the desert or from a beach to avoid sand entering DJI Neo. 11. DO NOT operate DJI Neo in an environment at risk of a fire or explosion.
DJI Neo User Manual 13. DO NOT use the aircraft, remote control devices, battery, battery charger, and the battery charging hub near accidents, fires, explosions, floods, tsunamis, avalanches, landslides, earthquakes, dust, sandstorms, salt spray, or fungus. 14. DO NOT operate the aircraft near bird flocks.
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6. Make sure all camera lenses and sensors are clean. 7. When using Palm Control, make sure that DJI Neo has previously connected to DJI Fly on your smartphone via Wi-Fi and the app works properly. When using the remote controller, make sure that the remote controller and DJI Fly are successfully connected to the aircraft.
◆ DO NOT grab DJI Neo by hand. ◆ To land on your palm, place your hand right under DJI Neo to prevent it from ◆ falling after landing. Take off in an environment with sufficient lighting and a richly textured ◆...
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DJI Neo, it will follow the subject and fly forward. When the subject moves toward DJI Neo, it will hover in place and does not fly backward. Perform with caution to avoid collision. The max horizontal flight speed in Follow mode is 5.5 m/s.
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DJI Neo will hover after takeoff and record a video with the camera facing the subject. You can set the camera mode to Photo or Video in the DJI Fly app. When set to Photo, the subject can trigger DJI Neo to take a photo automatically by maintaining a fixed pose for 3 seconds.
DJI Neo User Manual DJI Neo will keep the camera facing the subject, fly backward to a location 2 m from the takeoff point, and ascend while circling the subject once in a spiral curve while recording automatically. It will hover at the takeoff point after recording.
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When using palm takeoff, DJI Neo will fly backward for a short distance after takeoff. Pay attention to the rear of DJI Neo to ensure flight safety. 4. DJI Neo will start recording or take photos according to the selected mode and its preset parameters.
During palm landing, DJI Neo may ascend slighty and then land on the palm. Keep your hand still and extend your fingers during the process. 6. Connect DJI Neo to DJI Fly to view the footage and create short videos. Refer to the Mobile App Control section for details.
Otherwise, the app may disconnect from DJI Neo which may affect flight safety. • When using Mobile App Control, the max flight altitude of DJI Neo is 30 m and the max flight distance is 50 m. • Return to Home (RTH) is not supported in Mobile App Control. Maintain visual line of sight within a controlled area.
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DJI Neo User Manual 1. Set parameters: Go to the Settings view. Tap the specific mode to enter the parameter configuration screen. Tap Custom to set to DirectionTrack, Helix, or Boomerang and adjust the corresponding parameters. Tap Camera Settings to set the same camera parameters for all the Smart Snaps modes.
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In Spotlight mode, DJI Neo will hover in place and keep the camera facing the subject. When the camera mode is set to Photo, the subject can trigger DJI Neo to take a photo automatically by maintaining a fixed pose for 3 seconds.
Palm landing can now be performed. If you do not land DJI Neo, you can choose to start the same Smart Snaps task again in the app after exiting Smart Snaps. You can also land DJI Neo on your palm by following the instructions in the app.
Palm Control. Refer to the Palm Control section for related notices and procedures. 4. Control DJI Neo using the virtual joysticks in the app. The left stick controls the flight altitude and orientation. The right stick controls the forward, backward, left, and right movements.
Settings > Control > Voice Control Settings. Enable Voice Wake-up and allow the microphone permission following the prompts. When using Mobile App Control, say Hey Fly to wake up voice control and then control DJI Neo using voice commands. View the common commands in Voice Control Settings.
DJI Neo User Manual 3.3 RC Control Auto Takeoff 1. Launch DJI Fly and enter the camera view. 2. Complete all steps in the pre-flight checklist. 3. Tap . If conditions are safe for takeoff, press and hold the button to confirm.
• Stopping the motors mid-flight will cause the aircraft to crash. The default setting for Emergency Propeller Stop in the DJI Fly app is Emergency Only, which means that the motors can only be stopped mid-flight when the aircraft detects...
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DJI Neo User Manual Mode 2 Mode 3 The default control mode of the remote controller is Mode 2. In this manual, Mode 2 is used as an example to illustrate how to use the control sticks. Remote Controller Aircraft...
When using the remote controller, palm takeoff is still supported by pressing and holding the mode button on top of DJI Neo. You can also perform palm landing to land the aircraft. Smart Snaps for Palm Control is not supported.
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DJI Neo User Manual Notice • This aircraft does not feature obstacle sensing. When using FocusTrack, pay attention to the surrounding environment to ensure flight safety. • Always be prepared to press the Flight Pause button on the remote controller or in order to operate the aircraft manually in case an emergency situation occurs.
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DJI Neo User Manual 1. Drag-select the subject in the camera view in DJI Fly, or tap > Control, enable Subject Scanning, and tap the recognized subject to lock the subject. 2. Spotlight is the default mode once entering FocusTrack. In Spotlight, the aircraft does not fly automatically, but the camera remains locked on the subject while manually controlling the flight.
DJI Neo User Manual Exiting FocusTrack In POI or ActiveTrack, press the Flight Pause button on the remote controller or tap the screen to return to Spotlight first. In Spotlight, press the Flight Pause button on the remote controller to exit FocusTrack.
DJI Neo User Manual • DO NOT use QuickShots in any of the following situations: When the subject is blocked for an extended period of time or outside the ◆ visual line of sight. When the subject is more than 10 m away from the aircraft.
1. Setting the Cruise Control Button To use the function, you have to set a cruise control shortcut button first. Tap > Control > Button Customization in the camera view of DJI Fly, and set one customizable button of the remote controller to Cruise Control.
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5. Perform flight tests to establish flight routes and preview scenes. 6. Make sure to control DJI Neo gently to ensure a smooth and stable flight. 7. Clear any foreign objects from the air intake on both sides of DJI Neo after flight to prevent a blockage.
In ATTI mode, DJI Neo may drift horizontally, and precise hovering and braking are unavailable. You should land DJI Neo as soon as possible to avoid any accidents to occur. Avoid flying in confined spaces or in areas where the lighting is not sufficient.
You may experience shaking in videos recorded in Sport mode. • DJI Neo can be used as an entry-level drone for Manual mode. It is suitable for practicing throttle control, maintaining altitude, and level flight, but not for continuous high-speed flights and high-maneuverability actions such as Dive, Split-S, Power Loop, and Yaw-Spin.
Blinks red and yellow alter- Compass calibration required nately [1] If DJI Neo cannot takeoff while the status indicator is blinking red slowly, view the warning prompt in DJI Fly. 4.3 Return to Home (RTH) Read this section carefully and make sure that you are familiar with the aircraft action during Return to Home (RTH).
The AR Home Point, AR RTH route, and AR aircraft shadow will be displayed in the camera view by default. The display can be changed in DJI Fly. Go to camera view, tap > Safety >...
During flight, if the battery level is low and only sufficient to fly to the Home Point, a warning prompt will appear in DJI Fly or the goggles. If you confirm RTH or do not take action before the countdown ends, the aircraft will automatically initiate low battery RTH.
If DJI Neo fails to determine whether the ground environment is suitable for landing, DJI Fly or the goggles will display a landing prompt when DJI Neo descends to 0.3 m from the ground. Confirm the landing prompt and DJI Neo will land. You can also perform palm landing or land DJI Neo manually.
4.6 Propellers and Propeller Guards DJI Neo comes with detachable propeller guards, which reduce damage to the propellers caused by collisions. It is required to remove the propeller guards on top of DJI Neo before removing or installing the propellers.
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Install the propeller guards by following the steps below. 1. Push the propeller guard toward the body of DJI Neo until the middle hook snaps into position. Secure the other four hooks by pressing them from above into the holes of DJI Neo.
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DJI Neo User Manual Propellers Use the screwdriver in the box of DJI Neo to install and remove the propellers. It is required to remove the propeller guards before installing and removing the propellers. 1. Use the screwdriver to remove the propellers from the motors.
DO NOT install or remove the propeller guard by force to avoid damage. • Make sure to only use the screwdriver in the box of DJI Neo for installing and removing propellers. Using other screwdrivers may damage the screws. •...
DO NOT touch or let hands or body parts come in contact with the motors after flight, as they may be hot. • DO NOT block any of the ventilation holes on the motors or the body of DJI Neo. • Make sure the ESCs sound normal when DJI Neo is powered on.
Insert the Intelligent Flight Battery as shown below. Make sure to fully insert the battery until you hear a "click", which indicates the battery latch is securely fastened. Press the textured part of the battery latch and push the battery to the rear of DJI Neo to remove it.
DO NOT insert or remove the battery while the device is powered on. • Make sure the battery is inserted with a "click". Otherwise, it may cause poor contact between the battery and DJI Neo after takeoff and present hazards. Using the Battery Checking the Battery Level Press the power button once to check the current battery level.
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0-12% Powering On/Off Press, then press and hold the power button on DJI Neo to power it on or off. The battery level LEDs display the battery level when is powered on. The battery level LEDs turn off when DJI Neo is powered off.
Fully charge the battery before each use. It is recommended to use the charging devices provided by DJI, such as the DJI Neo Two-Way Charging Hub, DJI 65W Portable Charger, or other USB Power Delivery chargers. The DJI Neo Two-Way Charging Hub and the DJI 65W Portable Charger are both optional accessories.
Four LEDs blinking simultaneously indicates the battery is damaged. Using the Charging Hub When used with a USB charger, the DJI Neo Two-Way Charging Hub can charge up to three DJI Neo Intelligent Flight Batteries. When used with the DJI 65W Portable Charger, the charging hub can fully charge three Intelligent Flight Batteries in approximately 60 minutes.
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DJI Neo User Manual How to Charge 1. Insert the batteries into the battery ports of the charging hub until they click into place. 2. Connect the charging hub to a power outlet (100-240 V, 50/60 Hz) using a USB charger. The status LEDs indicate the battery status during charging. Refer to the Status LEDs Descriptions for more information about the blinking patterns.
Check the battery levels by pressing the function button once. The battery level LED statuses are the same as those on DJI Neo. For details, refer to the statuses and descriptions for battery level LEDs on DJI Neo in the Using the Battery section.
A gimbal motor may enter protection mode if the gimbal is obstructed by other objects when DJI Neo is put on uneven ground or on grass, or if the gimbal experiences an excessive external force, such as during a collision. Wait for the gimbal to recover or restart the device.
Gimbal Angle The gimbal has a control tilt range of -90° to +60°. Use the remote control devices to control the tilt of the gimbal. Alternatively, do so through the camera view in DJI Fly. Gimbal Operation Modes The gimbal mode will automatically switch according to the flight mode.
In Mobile App Control, after the smartphone is connected to DJI Neo, enter QuickTransfer mode by going to the Album view. When DJI Neo is not connected to the smartphone, you can tap the QuickTransfer or Wi-Fi Devices card on the home screen in DJI Fly to enter QuickTransfer mode. You can also...
DJI Neo User Manual DJI RC-N3 DJI RC-N3 is equipped with the retractable mobile device holder, which can stably hold mobile devices while running the DJI Fly app. 5.1 Operations Powering On/Off Press the power button once to check the current battery level.
Customizable Button Press the customizable button to recenter the gimbal or point the gimbal downward by default. To set the function, go to camera view in DJI Fly, and tap > Control > Button Customization.
There will be an alert if the remote controller is not used for a period while it is powered on but is not connected to the aircraft or the DJI Fly app on the mobile device. The remote controller will automatically power off after the alert stops. Move the control sticks or press any button to cancel the alert.
Otherwise, the remote controller will experience interference. • A prompt will be displayed in DJI Fly if the transmission signal is weak during flight. Adjust the remote controller orientation according to the attitude indicator display to make sure that the aircraft is in the optimal transmission range.
When using the remote controller, connect the aircraft and remote controller, and run DJI Fly. You will be notified if a new firmware update is available. Follow the on-screen instructions to start the update. Note that you cannot update the firmware if the remote controller is not linked to the aircraft.
DJI Neo to reboot. Wait patiently for the update to complete. Visit the following link and refer to the Release Notes for firmware update information: https://www.dji.com/neo/downloads...
The battery must be activated by charging before using it for the first time. 2. How to solve the gimbal drift issue during flight? Calibrate IMU and compass in DJI Fly. If the problem persists, contact DJI Support. 3. No function Check if the Intelligent Flight battery and the remote controller are activated by charging.
8. How to detect careless handling or storage in unsafe conditions Contact DJI Support. 6.8 Risks and Warnings When the aircraft detects a risk after powering on, there will be a warning prompt on DJI Fly. Pay attention to the list of situations below. •...
6.10 C0 Certification DJI Neo is compliant with C0 certification requirements. There are some requirements and restrictions when using DJI Neo in EU member states and EFTA member states (EFTA, i.e. Norway, Iceland, Liechtenstein, Switzerland). UAS Class Maximum Propeller Speed...
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• Method 1: Go to Settings in DJI Fly and tap About > FlySafe Data > Check for Updates to update the FlySafe data automatically. •...
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UGZ. Neither AMSL altitude nor the AGL height is supported by DJI Neo. The height H appears in the DJI Fly app camera view, which is the height from the aircraft takeoff point to the aircraft.
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Ground Altitude Zones Altitude zones are zones with a limited altitude and appear in gray on the map. When approaching, you will receive a warning in the DJI app. 20 m Altitude Zone Receiving a warning...
Original Instructions This manual is provided by SZ DJI Technology, Inc., and the content is subject to change. Address: Lobby of T2, DJI Sky City, No. 53 Xianyuan Road, Xili Community, Xili Street, Nanshan District, Shenzhen, China, 518055.
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