Aastra MiVoice 4225 Office Directions For Use Manual
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Aastra MiVoice 4225 Office Directions For Use Manual

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MiVoice 4225 Office (DBC 225)
for MiVoice MX-ONE
DIRECTIONS FOR USE
DIRECTIONS F OR USE
KCM/DP
EBC
HF
QPEHMON
Cecilia Lindgren
mlundmark
Marie Lundmark

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Summary of Contents for Aastra MiVoice 4225 Office

  • Page 1 DIRECTIONS F OR USE MiVoice 4225 Office (DBC 225) for MiVoice MX-ONE Marie Lundmark mlundmark Cecilia Lindgren QPEHMON KCM/DP DIRECTIONS FOR USE...
  • Page 2 NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL®). Mitel makes no warranty of any kind with regards to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3 4225 O (DBC 225) MX-ONE OICE FFICE OICE INTRODUCTION These directions for use describe the user procedures to handle the features available for the DBC 225 telephone, and for one to four DBY 419 extra key panel(s). All the procedures, suffix digits, tone messages and times used in this document are according to the standard application system.
  • Page 4 DBC 225 ELEPHONE INSTRUMENT TELEPHONE INSTRUMENT DBC 225 DBC 225 Figure 1: DBC 225 The DBC 225 has a rectangular graphic display of 320 * 80 pixels and a handsfree, headset and loudspeaking function. The Diversion-key and Call back-key above are default placed on those keys, they can be moved or removed if you wish.
  • Page 5 4225 O (DBC 225) MX-ONE OICE FFICE OICE DBY 419 01 Figure 2: DBY 419 01 The DBY 419 01 is an extra key panel with 17 extra keys, each one provided with a LED which can be added to a DBC 225. Up to four DBY 419 01 can be added to a DBC 225.
  • Page 6 DBC 225 ELEPHONE INSTRUMENT Inquiry The Inquiry-key is used only for initiating calls. Mute In speech the Mute-key is used to disconnect the microphone. When the Mute-key has been pressed you can confer and the connected party will not hear. In idle, activates the silent ringing.
  • Page 7 4225 O (DBC 225) MX-ONE OICE FFICE OICE DISPLAY A display text can be terminated by three dots (...) or by exclamation mark (!) and this means: Functions are available for the user or an activity is ongoing. Example: if the text Busy...
  • Page 8 DBC 225 ELEPHONE INSTRUMENT FIELD 1 - Additional traffic information (CALLED NAME and/or NUMBER). Incoming calls (CALLING NAME and/or NUMBER) with no additional traffic information. Call process and display messages. FIELD 2 - NAME and/or NUMBER for DIALED, CALLED, CONNECTED, ANSWERING position.
  • Page 9 4225 O (DBC 225) MX-ONE OICE FFICE OICE FIELD SKG - Soft-key information or idle string. Hospitality info string. 2.5.2 DISPLAY MESSAGES WHEN THE TELEPHONE IS IDLE 2.5.2.1 Normal The time and date information, own directory name and number are shown on their respective fields.
  • Page 10 DBC 225 ELEPHONE INSTRUMENT 2.5.3 DISPLAY MESSAGES WHEN MAKING AN OUTGOING CALL 2.5.3.1 Normal The traffic state information that is indicated as a text is displayed in the first row and the called number and called name information are indicated in the second row on DBC 225.
  • Page 11 4225 O (DBC 225) MX-ONE OICE FFICE OICE 2.5.4 DISPLAY MESSAGES FOR AN INCOMING CALL 2.5.4.1 Normal The calling party number and name are displayed in the first row on DBC 225. Number information will be displayed as a flashing number. The calling name (if it is available) will be displayed steadily.
  • Page 12 DBC 225 ELEPHONE INSTRUMENT SOFT-KEYS The function of the soft-keys is to indicate for you which features are available from your telephone at a certain traffic case (that is, idle, busy, calling...and so on). You can request any of the available features by pressing the corresponding soft-key. Keys F1, F2, F3 and F4 are called soft-keys and they have their functions changed according to the traffic state and categories.
  • Page 13 4225 O (DBC 225) MX-ONE OICE FFICE OICE key F4 has the Return option to come back to the first level because this is the last one. Note: The soft-key information depends on the traffic case, the system priorities and the extension categories.
  • Page 14 DBC 225 ELEPHONE INSTRUMENT 2.6.2 SUMMARY OF THE SOFT-KEY FUNCTIONS The following are all the functions that can be provided in the soft-keys: + / - To increase or decrease the display contrast < > To move cursor in melody programming mode Absence Absence service Account...
  • Page 15 4225 O (DBC 225) MX-ONE OICE FFICE OICE Missed Show new missed calls (the number is displayed before) more ... Display more Soft-key functions NoDiversion Cancel Diversion services (except Div on busy, no reply) Open Unlock the telephone Program Enter program (Melody Mode) Qualify Call qualification (ACD agent) Queue...
  • Page 16 DBC 225 ELEPHONE INSTRUMENT • Press the soft-key ShowMenu and the display (last row) shows the soft-keys available during idle state. While the telephone is in idle state and the display shows the soft-key information: • Press the soft-key HideMenu and the display shows the idle message. The MENU soft-keys functions have a bistable function.
  • Page 17 4225 O (DBC 225) MX-ONE OICE FFICE OICE Figure 4: DBC 225 Display, after selecting Absence. Directory number 3000 is just an example. If a service is available, it is displayed in a 100% grey scale. Otherwise, the option will be displayed in a softer grey scale (30%).
  • Page 18 DBC 225 ELEPHONE INSTRUMENT • Home Navigation key: In any navigation mode this key returns to Home mode. If pressed out of navigation mode, no action is performed. If pressed when navi- gating through the Top Menu, this functionality is exited and Home heading is highlighted.
  • Page 19 4225 O (DBC 225) MX-ONE OICE FFICE OICE Figure 7: DBC 225 PhoneSet menu When the soft-key Down is pressed, the frame is moved to the next option. A second press moves the frame to the 3rd option, 8 DBC 225 PhoneSet menu, scrolled down twice on page 19 .
  • Page 20 DBC 225 ELEPHONE INSTRUMENT The following functionalities will be accessible from Top Menu: Program Programming of keys To program the function keys, the ringing signal character, and the ringing option for the triple access lines, additional lines, and multiple represented lines. PhoneSet Display contrast To adjust the display contrast.
  • Page 21 4225 O (DBC 225) MX-ONE OICE FFICE OICE 2.8.2.2 To receive calls • Press the Line 1 or the Line 2-key or any other key that indicates a call. 2.8.2.3 To change from handsfree to handset • Lift the handset. 2.8.2.4 To change from handset to handsfree •...
  • Page 22 DBC 225 ELEPHONE INSTRUMENT 2.8.4.3 To change from handset to loudspeaking with handset • Press the Speaker-key. 2.8.4.4 To change from loudspeaking with handset to loudspeaking with headset • Press the Headset-key. 2.8.4.5 To change from loudspeaking with headset to loudspeaking with handset •...
  • Page 23 4225 O (DBC 225) MX-ONE OICE FFICE OICE 2.9.2 RINGING SIGNALS The following types of ringing signals are described: In addition to these signals, melodies can be programmed. These are stored locally in the telephone and can be used as a substitute for the ordinary ringing signals, see 10.1.9 To program ringing signal melody on page 89 for details.
  • Page 24 DBC 225 ELEPHONE INSTRUMENT Fast flash Indicates an incoming call. Slow flash Indicates a parked call. Lit with fast blink Indicates a key that is using the line. Indicates an activated function or a supervised line is busy (multiple representation). 4/1553-ANF 901 54 Uen F5 2018-12-03...

  • Page 25: Incoming Calls

    4225 O (DBC 225) MX-ONE OICE FFICE OICE INCOMING CALLS An incoming call is announced by ringing signals and a flashing lamp. There are two different ringing signals, one for internal and one for external calls. RECEIVING CALLS ON LINE 1-KEY (NORMAL CASE) •...

  • Page 26: Do Not Disturb (Dnd)

    NCOMING CALLS To pick up a call • Lift the handset (dial tone). • Dial the extension number (busy tone). • Press the soft-key CallPickUp or Park/Pick up-key or dial 8. TO RECEIVE A SECOND CALL A new incoming call (second call) can be indicated on a free line-key even if there is another line-key that is already in speech.
  • Page 27 4225 O (DBC 225) MX-ONE OICE FFICE OICE • Press the soft-key NotDisturb or the DND-key (the DND lamp is turned ON if exists). Using a procedure • Lift the handset (dial tone). • Dial *27# (DND the lamp is turned ON). •...

  • Page 28: Outgoing Calls

    UTGOING CALLS OUTGOING CALLS TO CALL ANOTHER EXTENSION You can call another extension either by dialing the latter's number or an abbreviated number: • Lift the handset (dial tone). • Dial the wanted extension number or the abbreviated number. 4.1.1 CALLED EXTENSION IS FREE AND ANSWERS •...

  • Page 29: To Make An External Call

    4225 O (DBC 225) MX-ONE OICE FFICE OICE • Dial 4. 5.6 Intrusion on page 41 Paging • Dial 7. Use paging if your exchange has this feature. TO CALL THE PBX OPERATOR 4.2.1 COMMON PBX OPERATOR • Lift the handset (dial tone). •...

  • Page 30: Authorization Code

    UTGOING CALLS • Call the PBX operator and ask for help with establishing the call. AUTHORIZATION CODE 4.4.1 GENERAL To each authorization code a CIL (Call Information Logging) code is affiliated. The CIL code is used as the calling party's identity. To each authorization code a common category or common service profile is affiliated.
  • Page 31 4225 O (DBC 225) MX-ONE OICE FFICE OICE where FC is the function code for common authorization code dialing. • Verification tone is received. • Continue with external number. The authorization code call will only be accepted if the authorization code is valid. The common service profile associated with the authorization code will be used for the call, except if the authorization code cannot be verified, then the default common service profile will be used instead.
  • Page 32 UTGOING CALLS If the category of the authorization code is too low for dialed external number, the call is rejected. 4.4.2.5 Dialing with individual authorization code from other telephone A specific procedure dialed from the extension must be used when making an authori- zation code call.

  • Page 33: Automatic Callback

    4225 O (DBC 225) MX-ONE OICE FFICE OICE 4.4.2.8 Changing individual authorization code The individual authorization code can only be changed from your own telephone. A specific procedure dialed from the extension must be used when changing a indi- vidual authorization code. The procedure is: •...
  • Page 34 UTGOING CALLS This procedure cancels call backs to internal parties, busy extensions in private network as well as call back to busy external lines. AUTOMATIC CALL BACK IF ALL EXTERNAL LINES ARE BUSY You can initiate automatic call back, if you receive a busy tone because all external lines are busy.

  • Page 35: Dial By Name

    4225 O (DBC 225) MX-ONE OICE FFICE OICE The answering position can always call the diverted extension and also transfer calls to the latter. DIAL BY NAME Note: Not applicable EXTERNAL NUMBER REDIAL 4.9.1 TO REDIAL LAST EXTERNAL NUMBER • Lift the handset (dial tone).
  • Page 36 UTGOING CALLS 4.12 SPEED DIALING A lot of time can be saved by programming frequently needed telephone numbers either in the exchange or on your own telephone. 4.12.1 COMMON SPEED DIALING NUMBERS External telephone numbers that are of importance, and frequently used by everybody in the company are provided directly by the exchange.

  • Page 37: During Calls

    4225 O (DBC 225) MX-ONE OICE FFICE OICE DURING CALLS CALL WAITING If you urgently wish to contact an engaged extension, you can indicate to that extension that there is a call waiting. The call waiting is indicated either by a tone (engaged exten- sion is an analog extension) or as a second call (engaged extension is a digital system telephone).
  • Page 38 URING CALLS CONFERENCE You can establish speech connections with up to seven parties. Only the conference leader (that is, the person initiating the conference call) can invoke participants. Note: The conference tone can by categorization be disabled. The following is an example of display information when you are the conference leader: The following is an example of display information when you are a conference member: 5.2.1 TO INITIATE A CONFERENCE...
  • Page 39 4225 O (DBC 225) MX-ONE OICE FFICE OICE • Press the soft-key Intrusion key or the Intrusion key or dial 4. You will now be connected with this conference member outside the conference for consultation. You can also release the person in question from the conference. Returning to the conference is possible as follows: •...
  • Page 40 URING CALLS 5.4.1 TO ACTIVATE DISPLAY OF CHARGING INFORMATION The feature display of charging information can be activated while in speech. • Press the soft-key CostInfo . The cost information is shown in the display after a short delay. For DBC 225 the cost information is displayed in the first row.
  • Page 41 4225 O (DBC 225) MX-ONE OICE FFICE OICE INTRUSION Depending on the authorization of your extension there is another option for getting through to a busy extension. You can use Intrusion which means that you are connected to an ongoing call after a short tone burst. To order intrusion when meeting busy •...

  • Page 42: Refer Back

    URING CALLS • Press the soft-key CommonHold or the Park/Pick-up-key or dial 8 (lamp indi- cates common parking in all telephones where the number is multiple repre- sented when the line is multiple represented). • Replace the handset. To re-admit a call from your own telephone •...
  • Page 43 4225 O (DBC 225) MX-ONE OICE FFICE OICE as DTMF signals along the connected line. This allows you, when in speech mode, to access other features (such as conference calls and parking) without having these on function keys. If a call is parked when suffix dialing was active or if refer back is used when suffix dialing was active, the feature is canceled when referring back to the originating party.
  • Page 44 URING CALLS Example of displayed information if the timer function is activated while the telephone is idle. The picture shows the display information for DBC 225. The clock time is 10:36 and 00:00 indicates the timer counter. If the soft-key Timer is pressed while the timer is already active and running (but not displayed) the elapsed time information and the corresponding soft-keys are displayed.
  • Page 45 4225 O (DBC 225) MX-ONE OICE FFICE OICE 5.11.1.5 To change from time measurement to date • Press the soft-key ShowDate (F3). If the timer is running, it continues to run but the elapsed timer information is not shown in the first row. The display shows instead time and date in the first row. The last row indicates a new set of soft-keys available when the timer is still active but the elapsed time is not shown: F1 Start/Stop...
  • Page 46 URING CALLS F4 Exit Exit the time measurement. Example of displayed information if the timer function is activated while the telephone is idle. The picture shows the display information for DBC 225. The clock time is 10:36 and 00:00 indicates the timer counter. If the soft-key Timer is pressed while the timer is already active and running (but not displayed) the elapsed time information and the corresponding soft-keys are displayed.
  • Page 47 4225 O (DBC 225) MX-ONE OICE FFICE OICE The timer function is deactivated and the display is used to show the corresponding traffic information. 5.12 TRANSFER You can transfer a call to another extension (in your exchange or private network), subscriber or the PBX operator.

  • Page 48: Call Forwarding

    ALL FORWARDING CALL FORWARDING DIVERSION 6.1.1 DIRECT DIVERSION If you are unable to accept calls you can have them directly diverted to an individual or, if no such position exists, three predetermined common answering positions. Depending on the type of calling party (internal, private net or external party) the calls are diverted to either the individual or common answering positions.This is set by the system administrator.
  • Page 49 4225 O (DBC 225) MX-ONE OICE FFICE OICE • Replace the handset. Note: For an additional line, the diversion lamp is not affected. Using the soft-key Absence • Press the soft-key Absence in idle state. • Frame the menu Direct Diversion to NNNN (NNNN is the diversion number). Press Deactivate (the diversion lamp turns OFF) •...
  • Page 50 ALL FORWARDING 6.1.2.2 To cancel Using the soft-key Absence • Press the soft-key Absence . • Frame the menu Div on no answer to NNNN: Active . (NNNN is the diversion number) Press Deactivate . • • Press the soft-key Exit . Using procedure •...
  • Page 51 4225 O (DBC 225) MX-ONE OICE FFICE OICE • Replace the handset. 6.1.4 DIVERSION TO PAGING To order • Lift the handset (dial tone). • Dial *218# (special dial tone and the diversion lamp turns ON). • Replace the handset. Note: For an additional line, the diversion lamp is not affected.

  • Page 52: Internal Follow-Me

    ALL FORWARDING INTERNAL FOLLOW-ME This feature makes you accessible by telephone at any location in the private network that your exchange belongs to. For example, when you are working in another room and want your calls to follow you to that answering position. When your telephone has follow-me you can still make calls from it as usual.
  • Page 53 4225 O (DBC 225) MX-ONE OICE FFICE OICE 6.2.3 ORDERING FOLLOW-ME FROM ANOTHER TELEPHONE You can order follow-me of your own extension number from another telephone. The first step is to allow that follow-me is permitted from another telephone. Do the following from your own telephone: Using the soft-key Absence •...

  • Page 54: External Follow-Me

    ALL FORWARDING • Lift the handset (dial tone). • Dial # 21 * diverted extension number # • Replace the handset. EXTERNAL FOLLOW-ME Calls to your telephone number can be forwarded to any external telephone number you want by using external follow-me. When your telephone has external follow-me you can still make calls from it as usual.

  • Page 55: Personal Number

    4225 O (DBC 225) MX-ONE OICE FFICE OICE 6.3.3 ORDERING EXTERNAL FOLLOW-ME REMOTELY With this feature you can order external follow-me of any extension number from any telephone. The prerequisite is that the involved telephones have the right service profile Follow the steps below to order external follow-me for another extension: •...
  • Page 56 ALL FORWARDING 6.4.2 PROCEDURES The value of Profile is 1 to 5. PN indicates the personal number of the extension with the facility available. In most cases the personal number is the same number as your directory number. Please contact your system administrator in order to change the contents of the profile. 6.4.2.1 From your own telephone The recommended value of the function code is 10, but other values can be used.
  • Page 57 4225 O (DBC 225) MX-ONE OICE FFICE OICE Press the PEN key, which must be not active, that is, its LED must be off. The key LED changes to on. Deactivation Press the PEN key, which must be active, that is, its LED must be on. The key LED changes to off.
  • Page 58 ALL FORWARDING 6.4.3.1 Important when designing your search profiles • Avoid a ringing time longer than 45 seconds for your profiles. Usually the caller hangs up after 3-6 ringing signals. If you do need a longer ringing time, the maximum time is 60 sec. •...
  • Page 59 4225 O (DBC 225) MX-ONE OICE FFICE OICE 6.4.3.2 How to fill in a setting form for search profiles, examples: Name: In office Type of telephone or Ringing time Search order answering position* Telephone number (seconds) Busy choice Desk 1234 Mobile 0706666666 Voice Mail...
  • Page 60 ALL FORWARDING 6.4.3.3 Setting form for the Personal number search profiles Name............Department......Telephone No.......... Account........ Profile 1 Name ........Type of telephone or Ringing time Search order answering position Telephone number (seconds) Busy choice Profile 2 Name ........Type of telephone or Ringing time Search order...
  • Page 61 4225 O (DBC 225) MX-ONE OICE FFICE OICE Profile 3 Name......Type of telephone or Ringing time Search order answering position Telephone number (seconds) Busy choice Profile 4 Name ......Type of telephone or Ringing time Search order answering position Telephone number (seconds) Busy choice...
  • Page 62 ALL FORWARDING Profile 5 Name ......Type of telephone or Ringing time Search order answering position Telephone number (seconds) Busy choice 4/1553-ANF 901 54 Uen F5 2018-12-03...

  • Page 63: Integrated Voice Mail

    4225 O (DBC 225) MX-ONE OICE FFICE OICE MESSAGES INTEGRATED VOICE MAIL Note: Not applicable MANUAL MESSAGE WAITING, MMW 7.2.1 MANUAL MESSAGE WAITING INDICATION A function key with a lamp on a digital system telephone can be initiated as a manual message waiting key (MMW-key).
  • Page 64 ESSAGES To cancel manual message waiting at own extension • Lift the handset (dial tone). • Dial #31#. • Replace the handset. 4/1553-ANF 901 54 Uen F5 2018-12-03...

  • Page 65: Group Features

    4225 O (DBC 225) MX-ONE OICE FFICE OICE GROUP FEATURES CALL PICK UP GROUP 8.1.1 OWN GROUP If you are a member of a call pick up group, you can answer calls to any other member (extension) in the group: •...

  • Page 66: Internal Group Hunting

    ROUP FEATURES 8.3.2 TO CANCEL GROUP DO NOT DISTURB An extension defined as master extension can cancel group do not disturb by dialing the following procedure: • Lift the handset (dial tone). • Dial #25*group number#. • Replace the handset. 8.3.3 BYPASS OF GROUP DO NOT DISTURB An extension defined as master extension can bypass the group do not disturb feature...
  • Page 67 4225 O (DBC 225) MX-ONE OICE FFICE OICE • Press the Diversion-key. • Dial the own extension number. • Press the Diversion-key (special dial tone and the diversion lamp is turned ON). • Replace the handset. Using a procedure • Lift the handset (dial tone).
  • Page 68 ROUP FEATURES • Dial #24*the group number# (dial tone). • Replace the handset. 4/1553-ANF 901 54 Uen F5 2018-12-03...

  • Page 69: Other Features

    4225 O (DBC 225) MX-ONE OICE FFICE OICE OTHER FEATURES ACCOUNT CODE 9.1.1 GENERAL The feature account code provides two different functions: • Charge a call to an account code instead of charging it to the calling extension’s number. • Prevent unauthorized telecommunication use by forcing the user to dial an account code before dialing an external number.
  • Page 70 THER FEATURES ADDITIONAL DIRECTORY NUMBER, ADN You can be assigned one or more additional directory numbers. These are programmed on free function keys on your telephone. When using the additional line, use the following procedures: 9.2.1 TO RECEIVE A CALL Incoming call to an additional line-key is indicated by a flashing lamp (the additional line-key's lamp) and a ringing signal is heard.

  • Page 71: Alarm Extension

    4225 O (DBC 225) MX-ONE OICE FFICE OICE This facility is controlled by a category (programmed by the system administrator). ALARM EXTENSION An alarm telephone is assigned characteristics similar to an alarm centre. A call to this extension obtains automatic intrusion if the extension is busy. Up to 7 callers can be connected to the alarm extension at the same time.
  • Page 72 THER FEATURES The user of the DBC 225 extension with directory number 20320, with name Calimero, wishes to change the language in which all text strings are shown in the extension display from English to Spanish. For this example, extension 20320 has defined a key which diverts it to extension 45001.

  • Page 73: Emergency State

    4225 O (DBC 225) MX-ONE OICE FFICE OICE DATA PRIVACY The feature data privacy is used to allow you to make calls without any disturbances such as intrusion. The feature is automatically canceled when the call is finished. To order data privacy •...
  • Page 74 THER FEATURES • Call back (all call back missions are canceled). • Diversion/follow-me/external follow-me. • Manual Message Waiting/Message Diversion. • Do not disturb. • Flexible night service. Note: For an additional line, the call back missions from the triple access line are canceled as well.
  • Page 75 4225 O (DBC 225) MX-ONE OICE FFICE OICE can be accepted and registered in the interception computer by the person serving the answer position. When you call your designated answer position directly from your extension you can learn whether any messages exist for you and, if so, their contents. You can also leave messages there for callers.
  • Page 76 THER FEATURES • Await verification tone, replace handset 9.11.2.2 To order using the Absence soft-key • Press Absence soft-key • Press Select soft-key to select the absence reason option • Press Select for the framed absence option • If required, enter estimated time/date of return (four digits) •...
  • Page 77 4225 O (DBC 225) MX-ONE OICE FFICE OICE 9.11.3.2 To cancel using the No Diversion soft-key • Press No Diversion soft-key 9.11.3.3 To cancel from the follow me position Cancellation means that any waiting messages for the extension with ongoing follow-me will be printed out.

  • Page 78: Least Cost Routing

    THER FEATURES 9.11.7 MESSAGE WAITING KEY When the LED is extinguished the key has no function, that is, a key function is obtained only if the key is pressed when you have received a message in one of the message systems. The key can have three different functions.

  • Page 79: Malicious Call Tracing, Mct

    4225 O (DBC 225) MX-ONE OICE FFICE OICE 9.12.2 PROCEDURE 9.12.2.1 Outgoing call by using LAC • Lift hand set • Dial LAC provided a dial tone is received. • Continue with the external number. If no free trunk is selected a busy tone is received.
  • Page 80 THER FEATURES 9.14.1.2 To answer a call The incoming call can be answered by any telephone (where the number is multiple represented as a key) by lifting the handset and pressing that key. After the answer, the telephone will be in speech with the calling party and all the other telephones having the number multiple represented will indicate that the number is busy by turning the corresponding lamp ON.

  • Page 81: Night Service

    4225 O (DBC 225) MX-ONE OICE FFICE OICE 9.14.2.3 To make a call Any telephone that has a key that represents another number can use that key to initiate a call by pressing the key when there is no incoming call on that line. The number initiated on this key will be redialed as for Dial-by-Function key ( 4.12.3 Dial-by-Function key on page 36 ).
  • Page 82 THER FEATURES Note: If you forget to cancel flexible night service, it will be canceled automatically one hour after the exchange has been switched back into day service, provided that flexible night service has been operative for at least one hour. 9.16 SIMPLIFIED INTERCEPTION 9.16.1...
  • Page 83 4225 O (DBC 225) MX-ONE OICE FFICE OICE • Lift the handset • Key *FC1* absence code * time# • You will now hear a special dial tone • Replace the handset The code, reason for diversion, comprises one digit (0-9) and is determined internally by each individual customer.
  • Page 84 THER FEATURES • You will now hear a normal dial tone • Replace the handset 4/1553-ANF 901 54 Uen F5 2018-12-03...

  • Page 85: Parallel Ringing

    4225 O (DBC 225) MX-ONE OICE FFICE OICE 9.16.6 TO ORDER AN EXTENSION WITH ONGOING FOLLLOW-ME FROM THE FOLLOW ME POSITION • Lift the handset • Key *FC2* directory number of extension number with ongoing follow me code * time# •...
  • Page 86 ETTINGS SETTINGS 10.1 PROGRAMMING OF FEATURES If you have a frequent need for the features provided by the telephone and the exchange, you can program them for single key access which will save you a lot of time. The programming is done either by yourself or by the system administrator. 10.1.1 FREELY PROGRAMMABLE FUNCTIONS Features that you, as an end user, can place on any free button, both with and without...
  • Page 87 4225 O (DBC 225) MX-ONE OICE FFICE OICE • Own external line. 10.1.3 PROGRAMMABLE FUNCTION KEYS To order the features that you want from your system administrator, please use the order form, see information for ORDER FORM FOR DBC 22X. 10.1.4 TO PROGRAM DIAL-BY-FUNCTION KEY You can program internal and external numbers that you often use as single key...
  • Page 88 ETTINGS The following functions can normally also be accessed with digits dialed on the tele- phone or they can be allocated to function keys. 10.1.6 TO PROGRAM ABBREVIATED NUMBERS You can program individual abbreviated numbers on all ten digit keys of your tele- phone.
  • Page 89 4225 O (DBC 225) MX-ONE OICE FFICE OICE • Press the soft-key Exit . To verify Select the Top menu Program . • • Press the soft-key Select . • Press the Line 1 (display shows digit 0-6). Press the soft-key Exit . •...
  • Page 90 ETTINGS A tone signal is heard, and the display shows (example): Note: The soft-keys and the Activate/deactivate information text are only available when firmware revision R3F or later is active for the telephone. See Firmware indication to check the firmware revision. 11.10 Firmware indication on page 98 To exit Melody mode •...
  • Page 91 4225 O (DBC 225) MX-ONE OICE FFICE OICE Note: The soft-keys are only available when firmware revision R3F or later is active for the telephone. See Firmware indications to check the firmware revision. 11.10 Firmware indication on page 98 10.1.9.4 Creating a melody The telephone has the capability to handle a range of tones.
  • Page 92 ETTINGS In addition to this the following signs are used: Decreases or increases the pitch tone steps. Press once to sharp ( # ) twice to flat ( b ) and a third time to get back to normal. # must be pressed after the tone.

  • Page 93: Data Communication

    4225 O (DBC 225) MX-ONE OICE FFICE OICE 10.1.9.5 To save a melody The written notes and any change is automatically stored whenever you leave the Programming mode (also when time-out). • Press soft-key Back , or the top function key (with the lit lamp) 10.1.9.6 To activate •...
  • Page 94 ISCELLANEOUS MISCELLANEOUS 11.1 TELEPHONE REGISTER (OPTIONAL) On the tray underneath your telephone you can note, for example, all common abbre- viated numbers. 11.2 LABELLING Lift the protective cover underneath the handset and write your extension's number. Label your individually programmed function keys, by lifting the overlay slightly and remove the strip.
  • Page 95 4225 O (DBC 225) MX-ONE OICE FFICE OICE 11.5.3 TO CHANGE FROM HANDSET TO HEADSET MODE • Press the Headset-key. • Replace the handset. 11.5.4 TO CHANGE FROM HEADSET MODE TO LOUDSPEAKING WITH HEADSET • Press the Speaker-key. 11.5.5 TO CHANGE FROM LOUDSPEAKING WITH HEADSET TO HEADSET MODE •...
  • Page 96 ISCELLANEOUS • Frame the menu Headset Preset and press the soft-key Select . A tone signal is heard, and the display shows: Note: The soft-keys are only available when firmware revision R3F or later is active for the telephone. See Firmware indication to check the firmware revision. For earlier version the settings is automatically changed every time the Headset Preset menu is entered.

  • Page 97: Display Contrast

    4225 O (DBC 225) MX-ONE OICE FFICE OICE • Press the Loudspeaker key and hold for at least 4 seconds. A short acknowledgement tone signal is heard, and the loudspeaker key lamp flashes for some seconds, and the headset symbol disappears on the display. 11.7 HEARING LEVEL FUNCTION For people with impaired hearing, the handset volume level can be extra amplified.

  • Page 98: Extra Handset

    ISCELLANEOUS • Select the top menu function PhoneSet . • Frame the menu Display Contrast and press the soft-key Select . To enter the contrast menu via a key combination: • Press the C , * and 5 simultaneously during at least 1 second. •...
  • Page 99 4225 O (DBC 225) MX-ONE OICE FFICE OICE Note: The soft-key Exit is only available when firmware revision R3F or later is active for the telephone. The current or active firmware in the example is R3L. The passive firmware R3H was the previous used version.
  • Page 100 PPLICATIONS APPLICATIONS The digital system telephones belonging to the exchange can be used in different appli- cations which can be programmed within the exchange. 12.1 SECRETARIAL SUPERVISION In order to improve the availability and service level within an organization, secretarial supervision can be arranged.

  • Page 101: Option Unit

    4225 O (DBC 225) MX-ONE OICE FFICE OICE ACCESSORIES 13.1 OPTION UNIT The DBY 420 01 allows connection of either: Extra bell Activated in parallel with the ringing signals Busy signal Activated during speech Combined Extra Bell and Busy signal Activated in parallel with the ringing signals and steady active during speech.
  • Page 102 CCESSORIES • Repeatedly press the Line 2 key to set the requested function. To Exit: Press the soft-key Exit , or press # to finish checking/setting. • 4/1553-ANF 901 54 Uen F5 2018-12-03...
  • Page 103 4225 O (DBC 225) MX-ONE OICE FFICE OICE LIST OF FEATURES AND PROCEDURES Features Procedure AUTOMATIC CALL BACK to order: - busy extension or no reply - busy external line 6 external number# to cancel: - busy extension or no reply #37*extension number# - busy external line #37*external number#...
  • Page 104 IST OF FEATURES AND PROCEDURES Features Procedure - to cancel (dial from your own extension) #218# Diversion to individual answering position, to extra paging number - to order *218*extra paging number# - to cancel #218*extra paging number# DO NOT DISTURB to order *27# to cancel...
  • Page 105 4225 O (DBC 225) MX-ONE OICE FFICE OICE Features Procedure to initiate Inquiry to revert to original party Line 1 or Line 2 INTERNAL GROUP HUNTING to leave group temporarily *21*own extension number# to re-enter group #21# to divert the group *24*PBX group number*answering position# to revert to the group #24*PBX group number#...
  • Page 106 IST OF ABBREVIATED NUMBERS LIST OF ABBREVIATED NUMBERS Individual Abbr. No. Complete translated number Name Common Abbr. No. Complete translated number Name 4/1553-ANF 901 54 Uen F5 2018-12-03...

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