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User guide
M920 M921 M922
© AASTRA MATRA Telecom

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Summary of Contents for Aastra M920

  • Page 1 User guide M920 M921 M922 © AASTRA MATRA Telecom...
  • Page 2: Table Of Contents

    Contents • Your DECT handset Description / installation • Installation • Belt clip • Wall mounting • Tips and safety Presentation of the DECT handset • Description of the DECT handset • Description of the screen and associated icons Call modes •...
  • Page 3 Contents During a call • Using the mute function • Calling a second party • Answering a second call • Switching between two parties • Releasing one of the parties • Setting up a conference call • Consulting the inbound call log •...
  • Page 4 Contents • Modifying, deleting a record in the personal directory 26 • Using the quick memories The call forwarding function • Forwarding calls to another set • Forwarding calls to the voicemail system • Canceling forwarding The voicemail function • Configuring and personalizing your voicemail •...
  • Page 5 Contents Other settings • Selecting the base • Selecting the language • Locking the keypad Turning the DECT handset off • Deactivating the DECT handset Miscellaneous • Glossary • Personal notes...
  • Page 6: Your Dect Handset

    Your DECT handset Your DECT handset You have taken possession of your new DECT handset. Please contact your system operator to find out your handset number and the functions that are assigned to you. This handset uses DECT transmission technology, which guarantees high listening quality without background noise, as well as absolute confidentiality.
  • Page 7: Description / Installation

    Description / installation Description / installation Installation 1 - Connect the handset battery: - Open the cover as shown in the diagram opposite. The battery is already in place (connector wire output Press on top). Pull - Plug in the connector (c). - Close the cover.
  • Page 8: Wall Mounting

    Description / installation Wall mounting 1 - Use the template below to mark the positions to drill the holes. 5 mm 2 - Drill the holes, insert wall plugs and screw the Ø 5 mm screws leaving 5 mm underneath the heads. 3 - Locate the screws in the keyholes B, push the charger against the wall and slide it down until it locks.
  • Page 9: Presentation Of The Dect Handset

    Presentation of the DECT handset Presentation of the DECT handset Description of the DECT handset Earpiece and loudspeaker volume control keys (on the side) Earpiece Loudspeaker (on the back) Screen Mobile Menu Speed key (default Last Number Redial function) Reset button* Headset socket (M921 / M922) Dial keypad...
  • Page 10 Presentation of the DECT handset Description of keys: Line seizure key (green), used to: answer a call and hang up, redial the last number dialed (LNR function), access the outbound call log. Loudspeaker key, used to: answer an inbound call in hands-free mode, enable or disable hands-free mode during a call.
  • Page 11: Description Of The Screen And Associated Icons

    Presentation of the DECT handset Description of the screen and associated icons The handset screen is used to display information and status messages. In the example opposite: the handset is in standby, M M o o b b i i l l e e the battery is fully charged, L L N N R R M M e e n n u u...
  • Page 12 Presentation of the DECT handset Description of icons: Battery charge level Each illuminated part of the icon represents approximately 1/3 of the charge level. The icon flashes when the handset is Maximum Average Minimum placed on its charger to indicate that it is being charged. charge charge charge...
  • Page 13: Call Modes

    Call modes Call modes Your DECT handset proposes various call modes to suit your requirements. Dialing directly 1 - Press the green key 2 - Enter your party's number. When the called party answers, you can talk. Using the hands-free mode Hands-free mode is used to make or answer a call and communicate at about 50 cm away from the handset when it is placed upright or flat (with the back facing outwards) on a table.
  • Page 14: Using The Pre-Dialing Mode

    Call modes Using the pre-dialing mode The pre-dialing mode is used to enter, display and/or correct a number before it is dialed (this mode is useful when entering long numbers, such as international numbers). Note: this function is proposed by default; however, it may be replaced by the search by name function from the private directory, depending on the personalized handset configuration (see section Personalizing the DECT handset).
  • Page 15: Making A Call

    Making a call Making a call Several ways exist to make a call, depending on whether your party's number is new or has already been stored by the handset. The procedures to call parties stored in the directories or logs are explained in the chapters that are dedicated to these functions.
  • Page 16: Calling A Quick Memory

    Making a call Calling a quick memory* After programming this function (section Personalizing the DECT handset – Keypad) and memories (section Private directory), you have access to the quick memory call function. Handset in standby: 1 - Press and hold the key that corresponds to the desired memory (1 to 9);...
  • Page 17: Receiving A Call

    Receiving a call Receiving a call When called, the handset rings and the screen displays the calling party's identity (surname or first name). M M . . D D U U P P O O N N T T C C a a l l l l s s Interrupting the ringer During the ringing phase, you can cut the ringer for the call that is in progress only.
  • Page 18: During A Call

    During a call During a call Using the mute function The call is set up with a party and you want to have a confidential conversation without the party being able to hear it. 1 - Validate M M u u t t e e to cut the handset microphone and have 0 0 2 2 M M n n 2 2 5 5 s s a confidential conversation.
  • Page 19: Answering A Second Call

    During a call Answering a second call* While talking with one party, you hear an audible signal: another party is trying to reach you. You can answer this second call without cutting the first call. 1 - Validate R R . 0 0 2 2 M M n n 2 2 5 5 s s Your other party is put on hold and hears an audible X X X X X X X X X X X X X X X X X X X X X X...
  • Page 20: Setting Up A Conference Call

    During a call Setting up a conference call You want to talk to both parties at the same time (function granted if you made the last call). 1 - Validate R R . 2 - Enter to start the conference call with your two parties.
  • Page 21: The Outbound Call Log

    The outbound call log The outbound call log The outbound call log can store the last 10 numbers called (internal or external numbers). When consulting the log, you can automatically call back one of the stored numbers. You can directly store a number in the directory, erase a call or all the calls stored. When the log is full, a new call will erase the oldest.
  • Page 22: Calling A Party From The Outbound Call Log

    The outbound call log Calling a party from the outbound call log While consulting, you can call the party. Note: press and hold down the green key then press it again briefly to automatically call back the last number dialed (or stored in the outbound call log). When the name (or failing this, the number) required O O u u t t c c a a l l l l s s M M .
  • Page 23: Deleting A Call From The Outbound Call Log

    The outbound call log Deleting a call from the outbound call log While consulting the log, you can erase the information concerning the displayed call. When the name (or failing this, the number) required is displayed: O O u u t t c c a a l l l l s s M M .
  • Page 24: The Inbound Call Log

    The inbound call log The inbound call log The call log can store the last 30 inbound calls, regardless of whether or not they were answered. Furthermore, there may be more than 30 different calls stored in the log if one or more unanswered calls come from the same number.
  • Page 25: Consulting The Inbound Call Log

    The inbound call log Consulting the inbound call log You want to consult the log of all inbound calls. With the handset in standby: M M e e n n u u : : _ _ M M a a i i n n m m e e n n u u 1 - Validate M M e e n n u u .
  • Page 26: Calling A Party From The Log

    The inbound call log Calling a party from the log While consulting, you can call the party whose details are displayed. When the name (or failing this, the number) required is displayed: Validate C C a a l l l l . I I n n c c a a l l l l s s X X X X X X X X X X X X X X X X X X X X The handset automatically calls the party.
  • Page 27: Deleting An Inbound Call From The Log

    The inbound call log Deleting an inbound call from the log While consulting the log, you can erase the information concerning the displayed call. When the name (or failing this, the number) required is displayed: 1 - Validate - - > > . I I n n c c a a l l l l s s M M .
  • Page 28: Private Directory

    Private directory Private directory You can record the internal or external numbers that you use most frequently (up to 100) in the private directory of your DECT handset. The names are classed in alphabetical order. When a party stored in the private directory calls you, the screen displays the name followed by the number.
  • Page 29: Adding A Record In The Personal Directory

    Private directory Adding a record in the private directory You can add a new record while consulting the directory. 1 - Press the key * until P P r r i i v v a a t t e e d d i i r r . . is displayed, then validate A A d d d d P P r r i i v v a a t t e e d d i i r r .
  • Page 30: Calling From The Private Directory

    Private directory Calling from the private directory You can call the party while consulting the directory. When the screen displays the required name: 1 - Validate this name (for example, B B E E L L L L I I L L E E ). P P r r i i v v a a t t e e d d i i r r .
  • Page 31: Modifying, Deleting A Record In The Personal Directory

    Private directory Modifying and deleting a record in the personal directory When a record has been stored, you can modify or delete it. When the required name is displayed, P P r r i i v v a a t t e e d d i i r r . . B B A A R R B B A A D D E E 1 - Validate the required name.
  • Page 32: Using The Quick Memories

    Private directory Using the quick memories Nine quick memories are programmed from the private directory and used to quickly call these numbers using keys You can program the quick memories while consulting the directory. When the required name is displayed: B B E E L L L L I I L L E E C C h h a a n n g g e e 1 - Validate the required name.
  • Page 33: The Call Forwarding Function

    The call forwarding function The call forwarding function* If absent or busy, you can forward your calls to another set or to your voice mailbox. Note: if you want to forward your calls to an outside number (for example, GSM), we recommend that you consult your system operator.
  • Page 34: Forwarding Calls To The Voicemail System

    The call forwarding function Forwarding calls to voicemail* If you want to forward your calls to voicemail, you have three possibilities. After pressing the green key To forward calls immediately: Successively press keys All calls are immediately forwarded to voicemail. To forward calls on no answer: Successively press keys All calls are forwarded to voicemail after a few rings.
  • Page 35: The Voicemail Function

    The voicemail function The voicemail function The voicemail function helps you to manage your calls when you are absent or simply when you do not want to be disturbed. For the messaging system to be able to record your messages, you must configure and personalize your voice mailbox, then forward your calls.
  • Page 36: Consulting New Messages

    The voicemail function Consulting new messages You are informed that you have a new message by a M M o o b b i i l l e e specific announcement that is played when you seize the line and the key flashing alternately with L L N N R R M M e e n n u u...
  • Page 37: Other Functions

    Other functions Other functions The appointment reminder function This function is used to program an alarm on your DECT handset. Your DECT handset will remind you of your appointment at the desired time. Note: with your handset in standby, use the green key to seize the line then terminate the operation. Program an appointment: 1 - Successively press keys 2 - Enter the time of the appointment, between...
  • Page 38: Personalizing The Dect Handset

    Personalizing the DECT handset Personalizing the DECT handset This menu gives access to various functions that are available to personalize your DECT handset: - Ring volume (set the ringer volume), - Melody (choose the ringer melody), - Select (directory access priorities), - Keypad (choose keyboard use in standby), - Handset name...
  • Page 39: Setting The Ringer Volume

    Personalizing the DECT handset Setting the ring volume 5 levels (including ringer off) are available to adjust the ringer volume. 1 - Validate R R i i n n g g v v o o l l u u m m e e M M e e n n u u : : 8 8 7 7 R R i i n n g g v v o o l l u u m m e e The screen proposes 5 levels including ringer off.
  • Page 40: Selecting The Directory / Log Access Priorities

    Personalizing the DECT handset Selecting the directory / log access priorities This function allows you to choose the access order to the directory and logs via the key . By default, the presentation order will be: private directory, inbound call log and outbound call log.
  • Page 41: Personalizing The Dect Handset Name

    Personalizing the DECT handset Personalizing the handset name This function is used to personalize the DECT handset by assigning a name to it (instead of "Mobile"). Note: the procedure to enter a name is identical to the procedure described in the section The private directory. 1 - Validate H H a a n n d d s s e e t t n n a a m m e e .
  • Page 42: Enabling/Disabling The Automatic Answer Function

    Personalizing the DECT handset Enabling / disabling the automatic answer function This function is used to automatically off hook 10 seconds after the start of an inbound call. 1 - Validate A A u u t t o o . . a a n n s s w w e e r r . M M e e n n u u : : 7 7 2 2 A A u u t t o o .
  • Page 43: Programming The Speed Key

    Personalizing the DECT handset Programming the Speed key By default, this key gives direct access to the LNR function. It is possible to assign an emergency number to it or direct access to another menu function that you use frequently. Note: the procedure to record numbers and titles is identical to the procedure described in the section The private directory.
  • Page 44: Displaying The Radio Reception Level

    Personalizing the DECT handset Displaying the radio reception level This function is used to check the quality of reception of the DECT handset. Note: icon completely lit : max reception, icon partially lit : min reception, icon off : no reception. 1 - Validate R R a a n n g g e e t t e e s s t t .
  • Page 45: Programming The Automatic Voicemail Access

    Personalizing the DECT handset Programming automatic voicemail access* Use this function to define direct access to your mail via the key 1 - Validate V V o o i i c c e e M M a a i i l l . M M e e n n u u : : 6 6 8 8 The screen prompts you to enter the mail access number.
  • Page 46: Personalizing The Access Code

    Personalizing the DECT handset Personalizing the PIN This function is only available after being programmed by the system operator. It is used to personalize the PIN that you are asked to enter* to reactivate your DECT handset after it has been turned off. Note: if the handset was turned off by pressing the key and if the "Enable PIN"...
  • Page 47: Other Settings

    Other settings Selecting the base In the main menu, this function is used to select which base the DECT handset will operate with. With the handset in standby: 1 - Validate M M e e n n u u then, S S e e l l e e c c t t b b a a s s e e .
  • Page 48: Turning The Dect Handset Off

    Turning the DECT handset off Turning the DECT handset off With the handset in standby, this function is used to turn the DECT handset off to save the battery. Note: in this case, you will no longer receive calls (no recording in the call log). Deactivating the DECT handset You are going out and want to deactivate the handset.
  • Page 49: Miscellaneous

    Miscellaneous Glossary Codes Personal codes, used as passwords. Two codes are assigned to you. - PIN: used to cancel a DECT handset lock. The default code is 0000. - secret mail access code: 2 to 4-digit code used to access your voice mailbox.
  • Page 50 PS10419BENBA01 © AASTRA MATRA Telecom Information subject to change without notice. AASTRA MATRA Telecom reserves the right to make changes without notice, in equipment desi- AASTRA MATRA Telecom gn as engineering or manufacturing consideration 1 rue Arnold Schoenberg may warrant. All rights reserved.

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M921M922

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