TRENDnet TEW-921DAP/UG User Manual
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TRENDnet TEW-921DAP/UG User Manual

Ax1800 dual band wifi 6 poe+ access point
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TRENDnet User's Guide

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Summary of Contents for TRENDnet TEW-921DAP/UG

  • Page 1 Cover Page TRENDnet User’s Guide...

  • Page 2: Table Of Contents

    Roaming Support (802.11k) ..................18 Scan for wireless networks ..................36 RSSI Scanner ........................ 19 Advanced wireless settings ..................37 IPv6 Settings ........................ 19 Advanced Wireless .................... 37 HT Physical Mode ....................38 Static IPv6 ........................20 © Copyright 2017 TRENDnet. All Rights Reserved.
  • Page 3 Configure log........................ 41 Diagnostics ........................41 System information ..................... 42 Check connected wireless clients ................43 System Log ........................44 IPv6 Status ........................44 Technical Specifications..............45 Troubleshooting ................48 Appendix ..................49 © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 4: Product Overview

    Features Product Overview TRENDnet’s high-performance AX1800 Dual Band WiFi 6 PoE+ Access Point, model TEW- 921DAP, features two concurrent WiFi bands to maximize device networking speeds with the latest WiFi 6 technology. The two separate high-speed WiFi 6 bands provide speeds up to 1201Mbps on the 5GHz band, and 567Mbps on the 2.5GHz band.

  • Page 5: Captive Portal

    LED controls reduce product visibility by disabling LED indicators Low Profile The wireless AX access point’s low-profile housing design blends into most environments Mounting Plate Wall / Ceiling mounting plate for this WiFi 6 access point is included © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 6: Product Hardware Features

    • Reset button: Use a sharp tool to press and hold this button for 15 seconds to reset the access point. • PWR: This indicator turns green when the device is powered. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 7: Application Diagram

    TEW-921DAP TRENDnet User’s Guide Application Diagram © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 8: Getting Started

    Use this information to connect to the TEW- 921DAP access point. 5. Verify your connection to you network by accessing the Internet. For advanced configuration continue to the advanced sections of the user manual. Mounting device © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 9: Steps To Improve Wireless Connectivity

    802.11n. If a wirelessly networked device uses an older standard, the performance of the entire wireless network may be slower. If you are still experiencing low or no signal, consider repositioning the wireless devices or installing additional access points. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 10: Configuration

    SSID and WiFi password on the white labels located on the device. Use this information to connect to the TEW-821DAP access point. Wizard 1. For the first-time logging into the device the setup wizard will start automatically. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 11: Wireless Networking And Security

    Setting up wireless security is very important. Leaving your wireless network open and more robust. This encryption standard also supports the highest possible unsecure could expose your entire network and personal files to outsiders. TRENDnet connection speed. TRENDnet recommends setting your router to this encryption recommends reading through this entire section and setting up wireless security on your standard.

  • Page 12: Secure Your Wireless Network

    In the Security Mode drop-down list, select WEP-OPEN or WEP-SHARED. Note: It is recommended to use WEP-OPEN because it is known to be more secure than Shared Key. 5. Select from the drop-down list to the wireless security to configure. © Copyright 2017 TRENDnet. All Rights Reserved.
  • Page 13 When selecting WPA2- Personal, WPA3-Personal, or WPA3-Personal Mixed Note: This security type requires an external RADIUS server, PSK only requires you to security, it is recommended to use AES. • Pre-Shared Key: Enter the passphrase or password create a passphrase. © Copyright 2017 TRENDnet. All Rights Reserved.
  • Page 14 • Port: Enter the port your RADIUS server is configured to use for RADIUS authentication. Note: It is recommended to use port 1812 which is typical default RADIUS port. • Shared Secret: Enter the shared secret used to authorize your router with your RADIUS server. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 15: Connect Wireless Devices Using Wps

    2. Click on the Wireless network you want to configure button (Wireless 2.4GHz or 5GHz) and click WPS. • WPS Current Status: Displays the status of WPS feature on the selected wireless band © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 16: Advanced Configuration

    Refer to your wireless device documentation for details on the operation of WPS. • PBC: Click Start Push Button to activate WPS PBC configuration. 3. Enter your Username and Password, select your preferred language, and then click Login. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 17: Operating Modes

    Make sure all of the settings of the wireless interface matches to your root or connecting wireless access points, same SSID, channel and wireless encryption settings. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 18: Access Point

    N/AC mixed: Select this mode for the best compatibility. This mode allows older 802.11a wireless devices to connect to the access point in addition to newer 4. Click on the Save button located on the top rigjt section to apply settings. 802.11ac devices. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 19: Wireless Profile

    The goal is to select the Channel that is least used by neighboring wireless networks. • SSID: Enter the wireless network name (SSID) to assign to the selected wireless profile • Status: Select Enable to enable this SSID, or Disable to disable this SSID © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 20: Wireless Mac Filter

    DENY: Select this option to DENY all listed MAC addressed o ALLOW: Select this option to only ALLOW the listed MAC address to the network. • MAC Address: Enter the MAC address to apply on the MAC filter rule MAC Filter List © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 21: Airtime Fairness

    5. Click on Apply button to apply the settings and then click on the Save button located on the top right section to save the settings. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 22: Rssi Scanner

    2. Click on Wireless (2.4GHz or 5GHz), and click Wireless RSSI Scanner. changes and the Save button to apply the settings. 3. Under the Current Profiles list, tick the SSID to enable the RSSI scanner feature. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 23: Auto Configuration (Slaac/Dhcpv6)

    Primary DNS Server / Secondary DNS Server: Enter the Primary and Secondary DNS 3. Review the settings and click Apply to save changes. server provided to you by your local Internet Service Provider (ISP) Auto Configuration (SLAAC/DHCPv6) 1. Review the IPv6 DNS Settings below. © Copyright 2017 TRENDnet. All Rights Reserved.
  • Page 24 The URL Filtering feature blocks connected clients from accessing selected websites. 1. Log into your management page (see “Access the management page” on page 13). 2. Click on the System tab and click URL Filtering © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 25: Captive Portal With Radius (Coovachilli)

    3. Choose the Captive Portal mode Captive Port with RADIUS. authentication is 1812. • RADIUS Acct Port – Enter the port number used by the Coovachilli server for accounting on the server. The default port number for RAIDUS accounting is 1813. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 26: Internal Captive Portal

    Note: The internal captive portal function works on HTTP web port 80. Once enabled, in portal WiFi network. order to log back in to the access point management page, when prompted for credentials © Copyright 2017 TRENDnet. All Rights Reserved.
  • Page 27 Setting the value to 0 minutes allows users to be authenticated and connected to your captive portal WiFi network without any time restrictions. Click Save when you have completed these settings. © Copyright 2017 TRENDnet. All Rights Reserved.
  • Page 28 Note: Aside from text, you can enter HTML tags for text formatting and styles. Below is an example of a greeting message formatted in html. <br><br><br> <p style="color:white;font-family:verdana;text-align:center;"> Welcome to TRENDnet WiFi access! Please enter your account information for Internet access. Happy surfing! </p> © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 29: Redirect Url

    Click on Apply button to apply the settings and then click on the Save button located on the top right section to save the settings. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 30: Create Schedules

    • Service: Allows you to set one of the actions either to Reboot the device, activate 2.4GHz or 5GHz or both bands. • Day: Check the day(s) to implement the schedule. • Start Time: Specify the time when this schedule will be in effect. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 31: Set Date And Time

    • DST Start/DST End: Configure the start and end time of daylight savings. 2. Click on Apply button to apply the settings and then click on the Save button located on the top right section to save the settings. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 32: Management Vlan

    SNMP (Simple Network Management Protocol) is a network management protocol used to monitor (read) and/or manage (write) multiple network devices on a network. This preconfigured external SNMP server. 1. Log into your management page (see “Access the management page” on page 13). © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 33: Ssh Management

    • Community (Read/Write): Enter a public and private community name. • Trap Destination Address: Enter the destination IP address of the SNMP trap. • Trap Destination Community Name: Enter the name of the destination community © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 34: Led Controls

    2. Click on the System tab and click LED Control. 3. Review the settings and click Apply to save the settings. • Status: Select Enable to enable IGMP Multicast traffic Basic Wireless (2.4GHz or 5GHz) > Wireless Network © Copyright 2017 TRENDnet. All Rights Reserved.
  • Page 35 Please make sure that the selected band is available on your network. • Security Mode: Select from the pull-down menu the wireless security that is used on the wireless network you would like to connect to. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 36: Scan For Wireless Networks

    5. Click on Apply button to apply the settings and then click on the Save button located on the top right section to save the settings. 3. Under SSID section click Site Survey to wirelessly scan for available wireless networks. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 37: Wds

    • Remote AP MAC: Enter the MAC address of the remote access point you want to to connect this access point to. Please make sure that the selected band is available establish WDS connection. on your network. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 38: Repeater

    “Access the management page” on page 13). 2. Click on System, and select Operation Mode. 4. Click on the wireless band (Wireless 2.4GHz / Wireless 5GHz) you would like to configure and click Wireless Network. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 39: Scan For Wireless Networks

    You will then need to select and enter the 6. Click on Apply button to apply the settings and then click on the Save button located wireless security. on the top right section to save the settings. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 40: Advanced Wireless Settings

    • DTIM: DTIM is a countdown informing clients of the next window for listening to broadcast and multicast messages. When the access point has buffered broadcast or multicast messages for associated clients, it sends the next DTIM with a DTIM © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 41: Ht Physical Mode

    3. Review the settings and click Save to save settings. • Client Limit: Select enable to turn on client limit of the select wireless band • Max Client: Enter the amount of clients to allow © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 42: Device Name

    Features” on page 5). Use this method if you are encountering difficulties with the location) or the file may be downloaded automatically to the web browser accessing your router management page. settings default download folder. (Default Filename: config.bin) © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 43: Restart (Reboot) Access Point

    Management > Upload Firmware TRENDnet may periodically release firmware upgrades that may add features or fix problems associated with your TRENDnet access point model and version. To check if there is a firmware upgrade available for your device, please check your TRENDnet model and version using the link.

  • Page 44: Configure Log

    1. Log into your management page (see “Access the management page” on page 13). on the top right section to save the settings. 2. Click on the Management tab and click Diagnostic. Diagnostics Management > Diagnostics Ping Test © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 45: System Information

    3. Depending on your web browser settings, you may be prompted to save a file (specify the location) or the file may be downloaded automatically to the web browser settings default download folder. (Default Filename: TRENDnet EAP_config.bin) 4. Save the configuration file to location on your computer.

  • Page 46: Check Connected Wireless Clients

    Dashboard > Dashboard > 2.4GHz/5GHz Wireless CPU & Memory Utilization 1. Log into your management page (see “Access the management page” on page 16). 2. Click on the Status tab and click 2.4G or 5G Wireless Client List. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 47: System Log

    Kick and Blacklist: Clicking this option will allow you to kick the client from the network or ban them as well System Log Status > System Log System log keeps track of changes made to the access point. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 48: Technical Specifications

    • Reboot & scheduled automatic reboot • OFDMA • Band steering Access Control • • Wireless encryption: WEP, WPA/WPA2-PSK, WPA/WPA2-RADIUS, WPA3-PSK WiFi traffic shaping • • MAC filter 802.1Q VLAN assignment per SSID © Copyright 2017 TRENDnet. All Rights Reserved.
  • Page 49 802.11n (2.4GHz): FCC: 29 dBm (max.) / CE: 19 dBm (max.) • 802.11n (5GHz): FCC: 30 dBm (max.) / CE: 28 dBm (max.) Dimensions • 802.11ac: FCC: 30 dBm (max.) / CE: 28 dBm (max.) © Copyright 2017 TRENDnet. All Rights Reserved.
  • Page 50 MU-MIMO enabled wireless adapters. **Due to regulatory requirements, the wireless channels specified cannot be statically assigned, but will be available within the available wireless channels when set to auto. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 51: Troubleshooting

    Note: If you are experiencing difficulties, please contact your computer or operating click on Wireless. system manufacturer for assistance. 5. Please see “Steps to improve wireless connectivity” on page 8 if you continue to have wireless connectivity problems. © Copyright 2017 TRENDnet. All Rights Reserved.

  • Page 52: Appendix

    2. In the Network Preference window, next to "Show:", select Network Status. You'll see select the TCP/IP tab. your network status and your IP address settings displayed. In MAC OS 10.5/10.6, in the left column, select Ethernet. e. Configure TCP/IP to use DHCP. © Copyright 2017 TRENDnet. All Rights Reserved.
  • Page 53 3. You may be prompted to enter a security key in order to connect to the network. 4. Enter in the security key corresponding to the wireless network, and click Connect. © Copyright 2017 TRENDnet. All Rights Reserved.
  • Page 54 Europe – EU Declaration of Conformity one of the following measures: TRENDnet hereby declare that the product is in compliance with the essential requirements and other relevant provisions under our sole responsibility. • Reorient or relocate the receiving antenna.
  • Page 55 5850 MHz) doit être conforme à la limite de la p.i.r.e. spécifiée, selon le cas; (iv) Lorqu’il y a lieu, les types d’antennes (s’il y en a plusieurs), les numéros de modèle de l’antenne et les pires angles d’inclinaison nécessaires pour rester conforme à © Copyright 2017 TRENDnet. All Rights Reserved.
  • Page 56 Upon receiving the RMA unit, TRENDnet may repair the unit using refurbished parts. In prepaid, insured and packaged appropriately for safe shipment. International customers the event that the RMA unit needs to be replaced, TRENDnet may replace it with a refurbished product of the same or comparable model.
  • Page 57 TRENDnet User’s Guide evidence of the original purchaser's date of purchase. Replacement products may be OF THE PURCHASE PRICE PAID, AT TRENDNET'S OPTION. THIS DISCLAIMER OF LIABILITY refurbished or contain refurbished materials. If TRENDnet, by its sole determination, is FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL...

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