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FREQUENTLY ASKED QUESTIONS
Doesn't water already have hydrogen in it?
The hydrogen in water is chemically bonded to oxygen, so in order to get the true ben-
efits of molecular hydrogen, it needs to be separated from the oxygen and consumed in
its gas form. This can be accomplished through the electrolysis process in the UltraLux
Water Machine.
Can drinking too much UltraLux Water hurt me?
Excessive consumption of any water, including hydrogen water, may lead to over hydra-
tion, a condition where the body retains too much water, potentially disrupting electro-
lyte balance and causing symptoms such as bloating, nausea, and headache.
Can I cook with my hydrogen water?
Yes, you can cook with UltraLux Water, however, the hydrogen will not stay in the water
during cooking but you will have purified RO water to cook with.
Can drinking too much UltraLux Water hurt me?
Excessive consumption of any water, including hydrogen water, may lead to over hydra-
tion, a condition where the body retains too much water, potentially disrupting electro-
lyte balance and causing symptoms such as bloating, nausea, and headache.
Will hydrogen water cure cancer or other diseases?
While some studies show that molecular hydrogen may have antioxidant and anti-in-
flammatory properties that could potentially be beneficial for certain health conditions,
including cancer, the research is still in its early stages, and more evidence is needed.
Consult your medical professional for more information. Consult your medical profes-
sional for more information.
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Need help?
Do you have a question about the WATER MACHINE and is the answer not in the manual?
Questions and answers
Inserted new filter, machine leaves, can't get filter out to start over.
To remove a stuck filter from an UltraLux Water Machine, unscrew the filter from the top of the machine and lift it out. If it is stuck, ensure the machine is on the edge of a cupboard or in a position where you can easily access and apply enough force. Use caution and pull straight to avoid damage.
This answer is automatically generated
After installing the machine and plugging it in, the initial automatic flush is taking longer than 30 seconds. It was still running at the 3 minute mark. I unplugged it. There are no leaks.
The initial automatic flush of the UltraLux WATER MACHINE should only take approximately 30 seconds. If it is taking longer than 3 minutes, the most likely cause is a problem such as low source water pressure, poor water quality, or a clogged filter, all of which can slow the flow rate and extend the flush time.
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do you change both filters at the same time
No. The carbon composite filter (CBPA) should be replaced every 1 year or after 2000 gallons, while the RO membrane filter (ROCB) should be replaced every 2 years or after 1000 gallons.
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When does the hydrogen light indicator comes on? During flush must the H indicator come on?