Stelpro ORLEANS SOR Series Owner's Manual

Stelpro ORLEANS SOR Series Owner's Manual

High-end convector
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OWNER'S MANUAL
SOR... / SOR...WC
SORH... / SORH...WC
HIGH-END CONVECTOR
SOR
SORL... / SORL...WC
THANK YOU FOR YOUR PURCHASE!
QUESTION? PROBLEM? CONTACT STELPRO CUSTOMER SERVICE.
WWW.STELPRO.COM
CONTACT@STELPRO.COM
1-844-STELPRO

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Summary of Contents for Stelpro ORLEANS SOR Series

  • Page 1 OWNER’S MANUAL SOR... / SOR...WC SORH... / SORH...WC HIGH-END CONVECTOR SORL... / SORL...WC THANK YOU FOR YOUR PURCHASE! QUESTION? PROBLEM? CONTACT STELPRO CUSTOMER SERVICE. WWW.STELPRO.COM CONTACT@STELPRO.COM 1-844-STELPRO...
  • Page 2: Important Instructions

    “Online heating calculation” sec- Activation of the thermal protection indicates that the unit has tion of the Stelpro Design website (residential buildings). To heat been subjected to abnormal operating conditions. If the thermal protection remains activated or repeatedly activates and deacti-...
  • Page 3 INSTALLING THE CONVECTOR TO ENSURE A SAFE AND EASY INSTALLATION, TAKE A FEW MINUTES TO READ THIS INSTALLATION GUIDE. WHAT’S IN THE BOX THE BOX TOOLS AND MATERIAL REQUIRED Flat screwdriver Phillips screwdriver Wire stripper Stud finder Level Tape measure Convector Wall bracket Four to six #6 to #10 round-head wood screws and...
  • Page 4 TURN OFF THE POWER SUPPLY To protect yourself from the risk of electric shock, turn off the power to the power cables at the electrical panel. REMOVE THE WALL BRACKET FROM THE UNIT 1. Lay the unit flat on a clean, non-abrasive surface to avoid damaging the front of the unit.
  • Page 5: Connecting The Wiring

    5. Install the appropriate anchors to secure the convector 6. Pull the power cable out of the wall. Allow extra cable (see weight on the packaging) according to the type of to easily connect the unit’s wires. wall, then screw* the bracket in place. WARNING: When drilling the wall, be careful not to damage electrical wiring and other hidden utilities.
  • Page 6 HANG THE UNIT ON THE WALL BRACKET CAUTION: Ensure that the convector is correctly engaged in the wall bracket to avoid dropping and damage. 1. Insert the unit into the lower 2. Tilt the top of the unit and snap it 3.
  • Page 7: Adjusting The Temperat Ure Setpoint

    BUILT-IN THERMOSTAT INTERFACE Zigbee connectivity icon. MENU Advanced menus indicator. Ambient room temperature. BACKLIGHTING menu indicator. Icon indicates a freezing risk either due to a low setpoint, if the thermostat is set to OFF or if an open window is detected.
  • Page 8: Selecting The Operation Mode

    SELECTING THE OPERATION MODE Note #1: If the operation mode is changed remotely by There are three (3) operation modes: COMFORT mode, ECO the smart home controller, the setpoint (or ( -- ) when in mode (identified by the ( ) icon) and OFF mode (identified OFF mode) will be displayed for 3 seconds and will then by the ( ...
  • Page 9: Temperature Format

    TEMPERATURE FORMAT Follow these steps to select the temperature The temperature can be displayed in either degrees Celsius or format: Fahrenheit. 1. Access the advanced menus 2. Select menu 2, select either °C or °F DISPLAY BACKLIGHTING Both the display backlighting as well as the lighted control buttons can be configured. When either button is pressed, the but- tons are lit with a color and the display will be at 100% brightness.
  • Page 10: Freeze Protection

    • 1-7 days, in one day increments 1. Access the advanced menus 2. Select menu 6 ( °STELPRO MENU Select one of the following sub-menus: Information about the convector is available in this menu. It is also possible to reset the convector to its factory settings •...
  • Page 11: Troubleshooting

    TROUBLESHOOTING The following table lists the most common problems and alerts you may encoun- WWW.STELPRO.COM ter with your convector. CONTACT@STELPRO.COM If your problem isn’t listed in the table below or the proposed solution does not 1-844-STELPRO solve the problem, turn off the power and contact our customer service team...
  • Page 12: Claim Procedure

    Please original part. This warranty will not be valid and STELPRO may deny any claim note that repairs made within the warranty period must be authorized in advance if the unit has been modified in any way without STELPRO's prior written au- in writing by STELPRO and carried out by a person authorized by STELPRO.

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