Page 1
Specifications for The Machine Legal and Contact Information For information not found in this manual, see the online manuals available on our web site (https://www.ricoh.com/). For safe and correct use, be sure to read Safety Information before using the machine.
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using functions. This symbol indicates points that may result in the product or service becoming unusable or result in the loss of data if the instructions are not obeyed. Be sure to read these explanations.
TABLE OF CONTENTS How to Read the Manuals..........................1 Symbols Used in the Manuals........................1 1. About This Manual Abbreviated Names of Options........................11 2. Getting Started Turning On and Off the Power........................15 Turning On the Main Power........................15 Turning Off the Main Power........................16 Energy Saving Mode...........................16 Guide to Names and Functions of Components....................19 Front and Left View............................
Page 5
Registering Settings as a Program......................50 Changing the Contents of the Program......................51 Logging In from the Control Panel........................53 Logging In by Entering the User Name and Password................54 Logging In Using an IC Card........................55 Logging In Using a Mobile Device......................55 Authenticating Using the User Code......................
Page 6
Viewing Memory Storage Report.......................93 Checking by E-mail............................93 Confirming the Information in Web Image Monitor................. 95 5. Print Installing the Printer Driver by Using Device Software Manager Installer...........97 Installing Device Software Manager from the CD-ROM................. 97 Installing Device Software Manager from the Downloaded File............100 Installing the Printer Driver for Network Connection (Windows)...............103 Installing the PCL 6 Printer Driver from the CD-ROM................
Page 7
Registering the E-mail Destination in the Address Book When Sending an E-mail......137 Scanning Documents and Sending the Scanned Data to a Folder............140 Confirming the Computer Information (Windows)................. 140 Creating a Shared Folder (Windows)..................... 142 Confirming the Computer Information (macOS)..................145 Creating a Shared Folder (macOS)......................
Page 8
Specifying a Custom Size Paper Using the Control Panel..............184 Specifying Paper Type and Thickness Settings..................185 Recommended Paper Sizes and Types......................188 Tray 1................................. 188 Tray 1 (A3/11 × 17 tray unit)......................... 188 Trays 2 and 3............................189 Bypass Tray..............................190 Large Capacity Tray..........................192 Extension Unit (for LCT)..........................193 Interposer..............................
Page 9
When the Machine Cannot Be Operated....................219 When the Machine Does Not Respond Correctly to an Operation on the Control Panel....219 When the Machine Does Not Respond Correctly to an Operation from a Computer....... 223 When a Message Appears and the Machine Cannot Be Operated............225 When a Message Appears While Using the Copy Function..............228 Messages Displayed When the Connect Copy Function Is Unavailable..........229 When a Message Appears While Using Document Server..............
Page 10
Specifications for Finisher SR4140......................313 Specifications for Finisher SR4150......................317 Specifications for Booklet Finisher SR4160.................... 319 Specifications for Copy Tray........................322 Specifications for Shift Tray (Shift Sort Tray SH4020)................323 Specifications for Punch Unit (Finisher SR4140)..................324 Specifications for Punch Unit (Finisher SR4150, Booklet Finisher SR4160)........325 Specifications for Interposer........................
Page 11
Scanner Function............................352 Interface..............................353 Function Compatibility...........................354 12. Legal and Contact Information Environmental Regulations..........................357 ENERGY STAR Program (mainly North America)............... 357 Energy Saving Functions...........................357 User Information on Electrical and Electronic Equipment (mainly Europe)...... 358 Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe) ..................................
1. About This Manual Abbreviated Names of Options In the manuals, the abbreviated names of options are used. The abbreviated names and corresponding product names are as follows: Abbreviated names of externally attached options Abbreviated name Product name ADF handle ADF Handle TypeC ADF double-feed detection kit Page Keeper Type M37...
Page 14
1. About This Manual Abbreviated name Product name (mainly North America) Punch Unit PU3090 NA Punch unit Punch Unit PU 5050 NA Mailbox Mail Box CS4010 A3/11 × 17 tray unit A3/11"×17" Tray Type M44 Tab sheet holder Tab Sheet Holder Type 9002 Copy connector Copy Connector Type M25 Card reader...
Page 15
Abbreviated Names of Options Abbreviated name Product name VM card VM CARD Type M37 Device server option Device Server Option Type M37 (mainly Asia) XPS Direct Print Option Type M44 (mainly North America) XPS card Data overwrite security unit DataOverwriteSecurity Unit Type M19...
2. Getting Started Turning On and Off the Power To turn the machine on and off, press the main power switch on the left side of the machine. • When you are using the fax function on the machine, do not turn the power off under normal operation.
2. Getting Started • If a file was deleted from memory, a Power Failure report is automatically printed as soon as the power is restored. This report can be used to identify lost files. Turning Off the Main Power • Do not turn off the power while the machine is in operation. To turn the power off, confirm that the operation is finished.
Page 19
Turning On and Off the Power Low Power Mode In this mode, the control panel display turns off and the main power indicator remains lit. If the machine is left idle for a specific time, it switches to Low Power mode. •...
Page 20
2. Getting Started • During communication with external equipment • When the hard disk is active • When the service call message appears • When the ADF, machine's cover, or ADF cover are opened • When the "Add Toner" message appears •...
Guide to Names and Functions of Components Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so can result in fire as the internal components are overheated. ADF stands for Auto Document Feeder. Front and Left View D0CZIM1301 1.
2. Getting Started See "Recovering from Sleep Mode When a Person Approaches the Machine", User Guide (Full Version). 5. Main power switch To turn the power on and off, open the cover of the main power switch and press the main power switch. page 15 "Turning On and Off the Power"...
Guide to Names and Functions of Components 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating. After large-volume printing, the ventilation fan may continue to work to lower the temperature inside the machine. 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper.
Page 24
2. Getting Started 1. Vents Prevent overheating. After large-volume printing, the ventilation fan may continue to work to lower the temperature inside the machine.
Names and Functions of the Control Panel Names and Functions of the Control Panel The touch panel (Smart Operation Panel) that displays the operation screen of the machine is referred to as the "Control Panel". • On both sides of the control panel, interfaces for connecting external devices and slots to insert an SD card/USB flash memory device are provided.
29 "Intuitive Screen Operation Using Fingertips" 3. NFC tag Used to connect the machine and a smart device with the RICOH Smart Device Connector. See "Using the Machine Functions from a Mobile Device", User Guide (Full Version). page 55 "Logging In Using a Mobile Device"...
Page 27
Names and Functions of the Control Panel 1. Media access indicator Flashes when data is being read from or written to an SD card. While the machine is accessing the SD card or USB flash memory device, do not turn the power off or remove the media.
2. Getting Started Changing the Display Language You can change the language used on the display. English is set as default. On the Home screen, press the change language widget. Select the language you want to display. Press [OK].
How to Use the Home Screen How to Use the Home Screen Press [Home] ( ) at the bottom center of the screen to display the Home screen on which icons for each function are shown. On the Home screen, you can register frequently used shortcuts and widgets. •...
Page 30
2. Getting Started 3. Help When the machine is connected to the Internet and Help is available for the screen that is displayed or the error that has occurred, press this icon to display a Help screen. Specify [Cookie] in the control panel browser to [ON] to display Help properly. 4.
How to Use the Home Screen 11. [Home] Press to display the Home screen. 12. [Back] Press to return to the previous screen. 13. Date/Time and Toner remaining The current date and time is displayed. To display the information about Toner remaining, specify [Display Time/Remaining Toner] of [System Bar Settings] to [Remaining Toner].
Page 32
2. Getting Started DZB181 Drag (for moving an icon) Press and hold an icon, and then slide your finger while pressing on the screen to move the icon. DZB182 Long tap (for displaying the available menu screen) Press and hold on a blank area on the screen to display the menu screen. On the Home screen you can add a folder or change the wallpaper from the menu.
Page 33
How to Use the Home Screen DZB185 Pinch-out (for zooming in the screen) Touch the screen with your thumb and forefinger, and spread them apart. You can also zoom in the screen by tapping the screen twice quickly. When you quickly tap the screen twice again, the screen returns to full display.
2. Getting Started How to Use the "Settings" Press [Settings] on the Home screen to change the settings of the machine, edit the address book, or confirm various information. The "Settings" screen consists of the menus shown below. EDN006 1. System Settings Specify the operation panel display, machine operation settings, operation sounds, timer, network settings and other settings.
Page 35
How to Use the "Settings" 3. Tray/Paper Settings Specify the size and type of paper set in the paper tray. See "Tray/Paper Settings", User Guide (Full Version). 4. Basic Settings When Installing You can configure the settings easily when installing the machine. •...
Page 36
2. Getting Started 8. Inquiry Confirm the contact for requesting repair of the machine or ordering consumables. 9. Maintenance You can perform color calibration and color registration. 10. Counter Display and print the total number of sheets printed for each function. See "Checking the Counter of the Machine", User Guide (Full Version).
How to Use the Copy Screen How to Use the Copy Screen You can select from one of two types for the Copy screen: Standard View The basic functions that are used frequently are displayed with big keys. Scroll down the screen to see the keys used to configure the functions for finishing or editing.
Page 38
2. Getting Started D0CZPM1305 1. Copy function keys Press a key to select the function to assign to the key. Flick up and down on the screen to display the keys out of the visible area. The keys with assigned functions are displayed in yellow or with in the upper left corner.
How to Use the Copy Screen 6. [Start] Press to perform copying. 7. Other keys for Copy function Press to select the functions whose keys are out of the visible area of the screen. The key of the function that is currently configured is displayed with in the upper left corner.
2. Getting Started 6. [Start] Press to perform copying. 7. Other keys for Copy function Press to select the functions whose keys are out of the visible area of the screen. The key of the function that is currently configured is displayed with in the upper left corner.
Page 41
How to Use the Copy Screen Hiding a key Press and hold the key to hide, drag it to "Hide the Keys", and then press [OK]. DZX027 Displaying a hidden key Press "Hidden Key List" to display the hidden keys. Press and hold the key to display, drag it to the location to display, and then press [OK].
2. Getting Started How to Use the Fax Screen There are five kinds of functions and settings on the Fax screen. D0CZPM1333 1. Destination type selection Switch the destination type between [Fax] (including IP-Fax) and [Internet Fax]. The items displayed in the address book and destination entry screen for manual entry change also when you switch the destination type.
Page 43
How to Use the Fax Screen Switching to change the key layout mode Long-press any key and press [OK] on the screen below to switch to the key sorting mode and enable changing of the key layout. Changing the key layout Long-press a key to change the layout, drag it to a new location, and then press [OK].
Page 44
2. Getting Started DZX028 Confirming the initial placement of the keys Press [Menu] ( [Change Key Layout] [Check the key layout of the factory defaults] on the Fax screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu] ( [Change Key Layout] [Reset Layout]...
How to Use the Scanner Screen How to Use the Scanner Screen There are five kinds of functions and settings on the Scanner screen. D0CZPM1334 1. Destination type selection You can switch between [Scan to Email] and [Scan to Folder]. The items displayed in the address book and destination entry screen for manual entry also change when you switch the destination type.
Page 46
2. Getting Started Changing the key layout Long-press a key to change the layout, drag it to a new location, and then press [OK]. D0CMIC1355 Hiding a key Long-press a key to hide, drag it to [Hide the Keys] (Trash icon), and then press [OK]. DZX027 Displaying a hidden key Press "Hidden Key List"...
Page 47
How to Use the Scanner Screen DZX028 Confirming the initial placement of the keys Press [Menu] ( [Change Key Layout] [Check the key layout of the factory defaults] on the Scanner screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu] ( [Change Key Layout] [Reset Layout]...
2. Getting Started Adding a Frequently Used Application or Widget to the Home Screen You can use a frequently used icon or widget easily by adding it to the Home screen. You can organize the icons on the Home screen as you like by changing their order or using folders. •...
Adding a Frequently Used Application or Widget to the Home Screen Adding an Icon/Widget to the Home Screen Press the application list icon on the Home screen. DZC187 Press and hold the icon or widget to be added to the application list screen. •...
2. Getting Started • To delete an icon or widget, press and hold the icon and move it to the trash icon, and then release • When you delete a shortcut icon of a function or program from the Home screen, the function or program is not deleted.
Registering Frequently Used Settings as a Program Registering Frequently Used Settings as a Program You can register a "program" made of a combination of the functions used in the Copy, Fax, or Scanner, such as the scan setting, output setting, and address. •...
2. Getting Started Registering Settings as a Program First, configure the settings to be registered on the Copy, Fax, or Scanner screen, and then register them. On the Home screen, press [Copy], [Fax], or [Scanner]. • If the icon is not displayed on the Home screen, add the icon from the application list screen. page 46 "Adding a Frequently Used Application or Widget to the Home Screen"...
Registering Frequently Used Settings as a Program Press [Exit]. Changing the Contents of the Program You can change a part of the program and overwrite it or change the contents and register them as a new program. On the Home screen, press [Copy], [Fax], or [Scanner]. •...
Page 54
2. Getting Started Press [Prev. Screen] [OK]. Press [Place]. Press [Exit]. • To change the icon or program name or to delete the program, press [Menu] ( ) and operate from [Edit / Delete Program].
Logging In from the Control Panel Logging In from the Control Panel When the machine is configured by the administrator to restrict use by unauthorized users, you must authenticate your login information before starting the operation. The authentication methods are described below. •...
2. Getting Started • If the machine is not used for a specified period, the user is automatically logged out (Auto Logout). The default setting for Auto Logout is 3 minutes. The period of Auto Logout can be changed by [Auto Logout Timer] of [System Settings] or the Auto Logout setting can be disabled.
Logging In Using a Mobile Device Log in to the machine using the RICOH Smart Device Connector app on your mobile device. You need a mobile device that supports Bluetooth Low Energy (BLE).
Page 58
2. Getting Started Start the RICOH Smart Device Connector application on the mobile device, and then flick left or right to display the login screen. Press [NEXT]. Display the login screen on the control panel of the machine, and hold the mobile device over the Bluetooth label.
Logging In from the Control Panel • If another user holds a mobile device over the card reader while you are still logged in, you are automatically logged out and the new user logs in. Authenticating Using the User Code When User Code Authentication is specified as the authentication method on the machine, enter the user code before operating an application.
Page 60
2. Getting Started Select the login user from the address book, and then press [Edit]. EDN012 Press the [User Management / Others] tab [User Management]. Enter the new password in [Login Password], and then re-enter the password in [Confirm Login Password] for confirmation. D0CMPC6371 You can enter up to 128 characters.
Placing an Original on the Exposure Glass Placing an Original on the Exposure Glass Use the exposure glass to scan originals that cannot be placed in the auto document feeder (ADF), such as books and license cards. • When lowering the ADF, do not place your hands on the hinges and exposure glass. Your hands or fingers are caught, which can result in injury.
Page 62
2. Getting Started D0CZIM0055 • Do not open or close the ADF with your hands placed in the space between the ADF and exposure glass. D0CZIM0056...
Placing an Original in the Auto Document Feeder (ADF) Placing an Original in the Auto Document Feeder (ADF) The ADF automatically scans multiple sheets of originals or two-sided originals at one time. • For details about the sizes of originals that you can place in the ADF, see the following: page 202 "Recommended Original Size and Weight"...
Page 64
2. Getting Started D0CMIC1421 • Do not set an original that is wet with correcting fluid or ink. The scanning glass will be stained and the stain will be scanned with the original. • Do not block the sensors with your hand. Be sure to load the originals neatly and do not push them into the ADF forcibly.
Page 65
Placing an Original in the Auto Document Feeder (ADF) D0CMIC1258 Place the aligned originals squarely face up in the Auto Document Feeder (ADF). Place the originals with the first page facing up. Fan sheets before loading so that multiple originals do not stick to each other and are not fed at once.
Page 66
2. Getting Started D0CZIM0057 • To scan originals that are smaller than A6 size, attach the small size paper unit as follows: 1. Open the ADF cover. 2. Engage the two projections of the small size paper unit with the holes on the Auto Document Feeder (ADF).
3. Copy Basic Procedure for Copying Documents Set the original on the exposure glass or auto document feeder (ADF) to make a copy. • If the previous setting is still active, press [Reset] before copying. Press [Copy] on the Home screen. Place the original.
Page 68
3. Copy Place Orientation Rotate the original clockwise or counter- Exposure Glass clockwise 90 degrees and place it face down. DZB210 Rotate the original clockwise or counter- clockwise 90 degrees and place it face up. DZB211 When Specifying [Top 2] as the Staple or Punch Position Place an original as shown below, and then specify [Original Orientation].
Page 69
Basic Procedure for Copying Documents Specify the Original Orientation. If the display of this screen is not necessary when you press [Start], clear the check box. Placing of the original is completed. Press [ ] or [ ] in [Quantity] to specify the number of copies. DZC207 You can enter this using the keyboard after pressing [Quantity] or a number.
3. Copy • When you place the original on the ADF, the process of copying the original starts. • When you place the original on the exposure glass, the copy process starts according to the setting contents. To make a copy of the second page or back side of the original, place the original accordingly on the exposure glass, and then press [Start].
Basic Procedure for Copying Documents Press [Reserve Start]. The machine starts scanning the placed original. After the current copy job is completed, the reserved copy job starts automatically. • To delete the reserved job or preview its image on the screen, press [Job Confirmation]. Interrupting the Current Copy to Copy Another Original When [Interrupt] is displayed on the copy processing screen, you can pause the current copy to scan and copy another original (Interrupt mode).
3. Copy Making Enlarged or Reduced Copies You can enlarge or reduce the original when copying with the following methods: • Enlarging or reducing at a specified reduction ratio or into a specified size (Zoom/Reduce/ Enlarge/Size Magnification) • Enlarging or reducing according to the paper size (Auto Reduce/Enlarge) •...
Page 73
Making Enlarged or Reduced Copies When you place two-sided originals in the ADF, the top right corner of the original will be the base point for the enlargement/reduction of the reverse side. To enlarge or reduce from the same point, set the original on the exposure glass and perform 2-sided copy.
3. Copy • See "Reduce / Enlarge", User Guide (Full Version). Enlarging or Reducing According to the Paper Size The original is enlarged or reduced to fit on the specified paper size (Scale to Paper Size). DZB236 For the original size detected on the exposure glass or in the ADF automatically, see the following section: See "Sizes Detectable with Auto Paper Select", User Guide (Full Version).
Making Enlarged or Reduced Copies On the Copy screen, press [Copy Ratio] and [Fit to Paper Size]. DZC237 Select the tray loaded with the paper to use. When the orientations of the original and paper in the paper tray do not match, the machine rotates the copied image automatically.
Page 76
3. Copy Press [Copy] on the Home screen. Place the original. page 65 "Basic Procedure for Copying Documents" On the Copy screen, press [Create Margin]. • If the key is not displayed, register [Create Margin], by using [Customize Function: Copy (Standard Mode)] or [Customize Function: Copy (All View Mode)].
Duplex Copying Duplex Copying You can copy two 1-sided pages or one 2-sided page onto the front and back sides of a single sheet of paper. DZB251 The size of the original that can be copied differs from that of the 1-sided copy. page 202 "Recommended Original Size and Weight"...
Page 78
3. Copy • Original Direction: Specify the orientation to place the originals. • Original Setting: Specify the condition of the originals to copy (1 sided/2 sided (Page Opening Direction)). • Print Side Setting: Select the finish from [Open to Right/Left] or [Open to Top]. 3.
Combining and Copying a Multi-page Original onto a Single Sheet of Paper Combining and Copying a Multi-page Original onto a Single Sheet of Paper You can copy multiple sheets in an original onto one side or both sides of a sheet of paper to save paper.
Page 80
3. Copy 2. Specify about the original, print side, and combining. • Original Direction: Specify the orientation to place the originals. • Original Setting: Specify the condition of the originals to copy (1 sided/2 sided (Page Opening Direction)). • Print Side Setting: Specify the condition of the copied sheet (1 sided/2 sided (Page Opening Direction)).
Page 81
Combining and Copying a Multi-page Original onto a Single Sheet of Paper Press [Start]. When placing the originals on the exposure glass, press [Finish Scn] after scanning all of the originals if necessary according to the number of originals. • The minimum copy ratio in the Combine function is 25%. For example, if you copy an A3 (11 × 17)-size original onto A4 (8 ×...
3. Copy Copying in Page Order or for Each Page Number When copying two or more copies of multi-page originals, you can specify the page order as described below. Sort Copies in the order of the original. DZB241 Stack Groups together copies of each page in a multi-page original. DZB242 Rotate Sort Copies in the order of the original and outputs by rotating each copy set.
Page 83
Copying in Page Order or for Each Page Number Press [Copy] on the Home screen. Place the original. page 65 "Basic Procedure for Copying Documents" Press [ ] or [ ] under [Quantity] on the Copy screen to specify the number of copies. DZC207 You can enter this using the keyboard after pressing [Quantity] or a number.
Page 84
3. Copy • You can change the action to perform when paper or memory runs out during sorting under [Rotate Sort: Auto Paper Continue] or [Memory Full Auto Scan Restart]. • See "Finishing", User Guide (Full Version).
4. Fax Basic Procedure for Transmitting Faxes The machine scans an original to transmit it by fax into the machine's memory before establishing a communication with the destination (Memory Transmission). You can also transmit a fax while confirming the status of the fax destination. See "Sending a Fax While Scanning the Original", User Guide (Full Version).
Page 86
4. Fax Specify the destination. D0CZPM6758 • To enter the fax number manually, select the destination from the destination history, or search for the destination in the address book, press , and specify the destination. D0CZPM6759 You can select only the destination entered using the numeric keypad from the history. •...
Page 87
Basic Procedure for Transmitting Faxes • If the Auto Specify Sender Name function is enabled, the sender is automatically specified and you can omit the procedure for specifying a sender. Press [Start]. To cancel transmission after scanning the original, press [Stop] and operate in [Job Status] [Transmission Standby File].
4. Fax Registering Fax Numbers in the Address Book By registering the destinations to which you frequently send faxes together with the send conditions in the address book, you can easily send faxes. Registering a Fax Number and Send Conditions Press [Address Book] on the Home screen.
Page 89
Registering Fax Numbers in the Address Book Specify the Fax Destinations and send conditions. • Select Line: Select the line to use. • International Transmission Mode: Specify whether to reduce errors occurring when sending abroad. • Fax Header: Select the name of the sender printed on the reception sheet of the destination. Register the fax header in advance.
4. Fax Changing/Deleting the Registered Data Such as Fax Number If you delete the destination used for the personal box, file transmission will fail. Exclude the destination from the personal box before deleting it. Press [Address Book] on the Home screen. Select the destination to change or delete on the Address Book screen.
Displaying a Preview before Sending a Fax Displaying a Preview before Sending a Fax You can display the preview of the scanned document on the display of the machine to check if it is scanned as specified. This function cannot be used when sending a fax while using any of the following: •...
Page 92
4. Fax • Flick the image left or right to switch between the pages. • Pinch in or out on the image to zoom in or out. Press [Transmit]. To cancel transmission and perform the procedure from scanning the original again, press [Cancel].
Viewing the Transmission Result of Sent Faxes Viewing the Transmission Result of Sent Faxes You can check the result of a fax transmission on the fax screen, in various reports, or on the screen of a computer. The following reports are printed according to the transmission result or the settings: •...
4. Fax Press [Transmission Result], and select the transmission result to display. • Display All Displays the transmission results from among the total number of both transmission and reception results, which cannot exceed 1,000. • Display per User Press this to display the result of transmissions performed by a specific user. Select the user to display the results and press [Display].
Viewing the Transmission Result of Sent Faxes Checking the Result in Immediate TX Result Report In the factory default setting, the machine is configured not to print the report automatically. Specify Auto Print to print it every time you send a document by Immediate Transmission. See "Others (Fax Settings)", User Guide (Full Version).
Page 96
4. Fax Press [Fax] on the Home screen. Place the original in the Auto Document Feeder (ADF) or on the exposure glass. See "Setting an Original to Send by Fax on the Scanner", User Guide (Full Version). To send a notification e-mail to the sender, press [Settings] [Sender], and then specify the sender.
Viewing the Transmission Result of Sent Faxes See "Basic Procedure for Sending IP-Faxes", User Guide (Full Version). Confirming the Information in Web Image Monitor In Web Image Monitor, you can view up to 1,000 of the latest total results of the transmission and reception history.
5. Print Installing the Printer Driver by Using Device Software Manager Installer Device Software Manager is a support utility for driver installation in Windows. Device Software Manager helps you to detect the latest driver via the internet automatically according to the computer you are using and install it with a simple procedure.
Page 100
5. Print Click [Install Online]. DZX615 Click [Accept Agreement and Install] on the "License Agreement" screen. On the "Quality Improvement Program" screen, select [I will participate in the Quality Improvement Program] or [I will not participate in the Quality Improvement Program], and then click [Next].
Page 101
Installing the Printer Driver by Using Device Software Manager Installer • USB: Following the instructions on the "Connection with device" screen, connect the machine and the computer with the USB cable to search for the machine. Select this machine from among the detected devices, and then click [Next]. D0CZDM0202 The installation of the driver starts.
5. Print When the installation is complete, click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear. • After completing the installation, Device Software Manager icon is created on the desktop screen. •...
Page 103
Installing the Printer Driver by Using Device Software Manager Installer Select the connection between the machine and computer, and then click [Next]. DZX730 • Network: Search for devices connected to the network. • USB: Following the instructions on the "Connection with device" screen, connect the machine and the computer with the USB cable to search for the machine.
Page 104
5. Print If the machine is not detected, click [Cancel Connection]. Even if the connection is canceled, the installation is complete. After the installer screen is closed, the machine is added automatically when it is connected to the computer with the USB cable. When the installation is complete, click [Finish].
Installing the Printer Driver for Network Connection (Windows) Installing the Printer Driver for Network Connection (Windows) When the machine and the computer are connected to the same network, the installer searches for the machine to install the printer driver. If the installer cannot find the machine, specify the IP address or machine name to install the printer driver.
Page 106
5. Print On the "License Agreement" screen, select [I accept the agreement], and then click [Next]. DZC081 Confirm the "Confirm Network Connection" screen, and then click [Next]. The search detects devices connected to the network. Select this machine from among the devices, and then click [Install]. DZC080 If the "Set Port"...
Page 107
4. On the "Add port" screen, enter the printer name or IP address of the machine, and then click [Next]. The port name is automatically entered. You can change the port name. 5. When the "Additional port information required" screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. Click [Finish].
5. Print Click [Continue]. Printer driver installation starts. Click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear. Installing the PostScript 3 Printer Driver from the CD-ROM Set the CD-ROM in the computer. If the installer does not start automatically, double-click [Setup.exe] in the root directory of the CD- ROM.
Page 109
Installing the Printer Driver for Network Connection (Windows) On the "License Agreement" screen, select [I accept the agreement], and then click [Next]. DZC081 Click [Next]. Select a method to connect a port. Specify the port to use for the connection between the computer and machine using one of the following methods: To specify the IP address 1.
4. On the "Add port" screen, enter the printer name or IP address of the machine, and then click [Next]. The port name is automatically entered. You can change the port name. 5. When the "Additional port information required" screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. Click [Finish].
Installing the Printer Driver for Network Connection (Windows) Select [Network], and then click [Next]. DZX731 • The search detects devices connected to the network. • If the error screen is displayed, see page 110 "If the Machine Cannot Be Found". Select this machine from among the detected devices, and then click [Next].
Clear the [Query the printer and automatically select the driver to use] check box, and then click [Next]. Searching for the TCP/IP port starts. When the "Additional port information required" screen is displayed, select [RICOH Network Printer C model], and then click [Next]. Click [Have Disk...] [Browse...] to specify the driver (INF file), and then click [OK].
Page 113
Installing the Printer Driver for Network Connection (Windows) Confirm and perform , and then click [OK]. If the machine still cannot be found, specify the IP address or machine name to install the printer driver. Click [Click if you cannot find the device]. DZC089 Select [Specify device IP address] or [Specify device name], and then click [Next].
Page 114
5. Print DZC091 2. When the machine is detected, click [Next]. Printer driver installation starts. When specify the machine name 1. Select the machine to use, and then click [Next]. DZC094 2. On the "Printer Preference" screen, select one of the port names from among "Port Name", and then click [Next].
Page 115
Installing the Printer Driver for Network Connection (Windows) DZC950 Printer driver installation starts. For details about the procedure for specifying the IP address after installing the printer driver, see the following section: See "When You Cannot Print a Document even if the Printer Driver is Installed", User Guide (Full Version).
5. Print Installing the Printer Driver for Network Connection (macOS) Install the PPD file (printer driver) under macOS, and then register the machine on the computer from the system preferences. • You need an administrator name and a password (phrase). For details, consult your network administrator.
Installing the Printer Driver for Network Connection (macOS) Enter the administrator's user name and password, and then click [Install Software]. The installation of the PPD file starts. When the installation is complete, click [Close]. Registering the Machine in [Printers & Scanners] Register the PPD file of the machine in the system preferences to enable printing.
Page 118
5. Print Click [IP], and configure the information of the machine. DZX690 • Address: Enter the IP address of the machine. • Protocol: Select [Line Printer Daemon - LPD]. If the printer takes time to perform operations when using the [Line Printer Daemon - LPD] protocol, change the protocol to [HP Jetdirect - Socket].
Page 119
Installing the Printer Driver for Network Connection (macOS) DZC098 2. Select the machine on the "Printer Software" screen, and then click [OK]. DZC099 Click [Add]. The progress screen is displayed. • If the progress screen does not close after a while, click [Configure...] and configure the option configuration of the printer.
5. Print Check that the machine name is added to the [Printers & Scanners] screen. D0C9DA8351 Close the system preferences screen. Specifying the Option Settings If the option configuration of the machine is not automatically reflected, select the option installed on the machine in [Printers &...
Page 121
Installing the Printer Driver for Network Connection (macOS) Click [Options], select the option installed on the machine, and then click [OK]. • If the usable options are not displayed, the IP address has not been entered correctly or the PPD file has not been registered properly. To enter the IP address or register the PPD file, see page 115 "Registering the Machine in [Printers &...
5. Print Basic Procedure for Printing Documents RICOH Always Current Technology updates this function. For details, see the List of Newly Added Functions (Release Notes). Specify the printer driver and configure the Document Size, Paper Type, and other settings to print a document.
Page 123
Basic Procedure for Printing Documents D0CZDM6553 • Job Type: Select [Normal Print] to execute printing immediately. You can make a partial print as a test and proceed to print the rest of the document (Sample Print). See "Making a Partial Print as a Test and Printing the Rest of the Document", User Guide (Full Version).
5. Print D0CZDM6554 The caution icon ( ) indicates that there are disabled items. Click the icon to check the cause. To set each function in details, click the detail settings button ( After completing the configuration, click [OK] to print. •...
Page 125
Basic Procedure for Printing Documents Specify Paper Size, Orientation, and other settings. DZC405 • Copies: Enter the print quantity. • Paper Size: Select the size of the document to print. • Orientation: Specify the orientation of the document. Select [Portrait] or [Landscape]. Select a category from the pop-up menu, and then specify the paper tray and paper type.
Page 126
5. Print • Paper Type: Select the type of paper to use. • Job Log • Job Type: Select [Normal Print] to execute printing immediately. You can make a partial print as a test and proceed to print the rest of the document (Sample Print).
Printing on Both Sides of Paper Printing on Both Sides of Paper Specify 2-sided Print in the printer driver. Specifying 2-sided Print (Windows) Specify 2-sided Print on the [Basic] tab. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application.
Page 128
5. Print Select the [Two-Sided] check box, and then select [Layout] to specify the binding side and opening type of the paper. Orientation of the original and opening type Long edge Short edge DZC442 After completing the configuration, click [Print] to print.
Combining and Printing Multiple Pages on a Single Sheet of Paper Combining and Printing Multiple Pages on a Single Sheet of Paper You can print multiple pages on a single sheet at a reduced size (Combine 2 Originals). For example, you can reduce an original of A4 size to A5 size and print two pages on an A4 sheet. You can use the 2 Sided Print and Combine 2 Originals functions at the same time to economize on paper.
Page 130
5. Print Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application. Specify Paper Size, Orientation, Paper Type, and other settings. page 120 "Basic Procedure for Printing Documents" Select [Layout], and then specify the number of pages to combine and the order of the pages.
Printing Documents Stored in the Printer from the Control Panel Printing Documents Stored in the Printer from the Control Panel To print a document stored from the printer driver in the machine, perform the print operation on Quick Print Release of the control panel. The file administrator also can delete unneeded documents and unlock documents locked by entering an invalid password.
Page 132
5. Print • Manage Files...: Change the print time of a Hold Print job or the password specified on the document. If you select multiple documents or encrypt the document to store in the printer driver, the item is disabled. See "Encrypting the Document when Storing It", User Guide (Full Version).
Printing from a USB Flash Memory Device or SD Card Directly Printing from a USB Flash Memory Device or SD Card Directly You can connect a memory storage device to the media slot of the machine and print the files stored on it.
5. Print Printing from a Memory Storage Device or Scan Application On the Home screen, press [Print/Scan (Memory Storage Device)] On the Print/Scan (Memory Storage Device) screen, press [Print from Storage Device] DZX460 Insert a memory storage device in the media slot on the side of the control panel. D0CMIC1307 Press [USB] or [SD Card].
Page 135
Printing from a USB Flash Memory Device or SD Card Directly Press [Print Settings] to specify the settings of 2-Sided Print or Finishing as necessary. D0CHPA6452 • Copy Ratio: Select whether to print in the original size or to reduce or enlarge to match the paper size.
6. Scan Scanning Documents and Sending the Scanned Data by E-mail Scan a document and attach the scanned data to an e-mail and send it from the machine. • Configure the SMTP server and network settings in advance. See "Configuring the Settings to Send E-mails from the Machine", User Guide (Full Version). •...
Page 138
6. Scan Select [Scan to Email] on the scanner screen. D0CZPM6701 Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). Press [Send Settings] on the scanner screen. Press [Sender] and specify the sender. •...
Scanning Documents and Sending the Scanned Data by E-mail D0CZPM6703 • Press to specify the destination again or select [To], [Cc] or [Bcc]. D0CZPM6704 • You can specify multiple destinations. • If the target destination does not appear, display the destination by selecting its initial letter from the title.
Page 140
6. Scan Press [Scanner] on the Home screen. Select [Scan to Email] on the scanner screen. D0CZPM6701 Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). Press [Send Settings] on the scanner screen and configure the scan settings according to the purpose of the scanned data.
Page 141
Scanning Documents and Sending the Scanned Data by E-mail D0CZPM6706 3. Specify the e-mail address that was entered manually and press [Reg. to Add. Book]. D0CZPM6707 4. Enter the name and other additional information. • When selecting from the transmission history 1.
6. Scan Scanning Documents and Sending the Scanned Data to a Folder To send the data of a scanned original to a shared folder on a computer, create the shared folder on the computer in advance and register the destination folder in the address book. •...
Page 143
Scanning Documents and Sending the Scanned Data to a Folder Check the computer name, enable/disable status of the DHCP server and IP address, and write down the information in [1] on the check sheet. DZC501 When the screen shown above is displayed, fill in the sheet as follow: Computer name LAPTOP-5955S09U DHCP server enable/disable setting...
6. Scan "USERDNSDOMAIN" is not displayed when the login user who executed the command is a local user. Check the login password on the computer, and write down the information in [3] on the check sheet. The required information on the computer is confirmed. Now create a shared folder on your computer and specify the access permissions of the folder.
Page 145
Scanning Documents and Sending the Scanned Data to a Folder On the [Sharing] tab, click [Advanced Sharing]. DZC318 Select the [Share this folder] check box, and then click [Permissions]. After completing the procedure, remove Everyone (unspecified user), and then add a user allowed access the folder.
Page 146
6. Scan From the Search results, select the login user name of the computer to be added ([2] on the check sheet) and then click [OK]. When you cannot find a specific user, click [Columns], or right-click the [Search results] field, select [Select Column], and then add [Logon Name] or [Logon Name (pre-Windows 2000)] from the [Available columns] list.
Scanning Documents and Sending the Scanned Data to a Folder Confirming the Computer Information (macOS) Confirm the name of the computer used to create the shared folder, login user name and other settings and write down the information on the check list. Log on to macOS as a user with administrative privileges.
6. Scan Creating a Shared Folder (macOS) Create a shared folder and specify the access permissions of the folder. Print the check sheet. See "Printing the Check Sheet", User Guide (Full Version). Create a new folder and write down the folder name in [4] on the check sheet. Click the Apple menu and select [System Preferences].
Scanning Documents and Sending the Scanned Data to a Folder Click [ ] below [Shared Folders] on the [Sharing] screen. DZC529 Specify the folder created in Step 1 and click [Add]. Select the folder added in Step 6 and confirm that the permission of the user to access the folder is set to "Read &...
Page 150
6. Scan Press [Register] on the address book screen. EDN022 Enter the information of the destination in the input boxes displayed on the [Name] tab, and select the title to classify the destination. Press the [Destinations] tab, and then press [Folder]. Select [SMB (Send to Shared Folder on PC)] in [Protocol].
Scanning Documents and Sending the Scanned Data to a Folder If necessary, press the [User Management / Others] tab and specify the settings. DZC131 Press [OK]. Press [Home] ( ) after specifying the settings. • The connection test may take time. •...
Page 152
6. Scan Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). Press [Send Settings] and configure the scan settings according to the purpose of the scanned data. page 151 "Scanning an Original with Suitable Quality and Density" page 154 "Specifying the File Type or File Name When Scanning a Document"...
Scanning an Original with Suitable Quality and Density Scanning an Original with Suitable Quality and Density Specify the quality and density to scan on the [Send Settings] screen. Press [Scanner] on the Home screen. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version).
Page 154
6. Scan Original Type Appropriate for Full Color: Text / Photo A document mainly comprising text in color. Full Color: Glossy Photo An original in color such as silver-halide prints or pictures. Full Color: Shiny A glossy original in color such as a precious metal or jewelry. Materials Auto Color Select The machine determines the type of the original automatically...
Page 155
Scanning an Original with Suitable Quality and Density • [High Compression PDF] is specified in [File Type] page 154 "Specifying the File Type or File Name When Scanning a Document" • PDF is selected in [File Type] and OCR setting is specified See "Scanning an Original as a PDF File with Embedded Text Data", User Guide (Full Version).
6. Scan Specifying the File Type or File Name When Scanning a Document Specify the settings in [Send Settings] on the scanner screen. Press [Scanner] on the Home screen. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). Press [Send Settings] on the scanner screen.
Page 157
Specifying the File Type or File Name When Scanning a Document • Single Page: PDF, High Compression PDF, PDF/A, TIFF, JPEG If you select a single-page file type when scanning multiple originals, one file is created for each single page and the number of files sent is the same as the number of pages scanned.
6. Scan Notes about and limitations of file types Depending on the file format you select, the following limitations will apply: TIFF If you select TIFF as the file format, the data is not compressed and thus results in larger files. High Compression PDF You cannot select [High Compression PDF] in the following cases: •...
7. Document Server Storing Documents in Document Server You can store documents scanned by the machine in the document server. You can also store them using the printer driver. See "Storing Documents to Print in the Machine", User Guide (Full Version). •...
Page 160
7. Document Server • Target Fldr. to Store: Select the "Shared Folder" created in the factory default configuration or a user folder created by a user to store the document. To select a user folder, create it in advance. See "Organizing Document Server Using Folders", User Guide (Full Version). •...
Printing Documents in Document Server Printing Documents in Document Server You can print the documents stored in the document server with the same settings, paper size and other settings specified when the documents were scanned. You can also change the print settings or specify a page to print.
7. Document Server Select the document to print. D0CZPM6656 • Press [User Name] or [File Name] on the left side of the screen to search for a document. • If the document is password protected, enter the password and press [OK]. •...
Printing Documents in Document Server Select the document to print. • If the document is password protected, enter the password and press [OK]. • To print two or more copies, enter the quantity using the number keys. Press [To Printing Screen]. Change the print settings.
Page 164
7. Document Server Specify the page to print. D0CZPM6659 • 1st Page: Select this to print the first page only. When you selected two or more documents, the first page of each document is printed. • Specified Page: Select this to print the specified page. •...
8. Web Image Monitor Using Web Image Monitor Web Image Monitor is a screen to confirm the machine status and settings on the computer. When the machine and a computer can be connected to a network, you can access to Web Image Monitor by entering the IP address of the machine on the address bar of the Web browser.
8. Web Image Monitor You can access Web Image Monitor more quickly by registering the machine's URL as a bookmark. Note that the URL you register must be the URL of the top page, which is the page that appears before login. If you register the URL of a page that appears after login, Web Image Monitor will not open properly from the bookmark.
Page 167
Using Web Image Monitor The machine status, settings, and job status are displayed. You can browse the settings of the machine but cannot change them. • When logged in (as a user) Log in as a user registered in the Address Book. The users can operate the jobs that they executed and change a part of settings of the machine.
8. Web Image Monitor Web Image Monitor Screen D0CZPM1329 1. Menu Menu items described below are displayed. • Status/Information: Displays the machine status, option configuration, counter, and job status. • Device Management: Manages the machine settings and Address Book. • Print Job/Stored File: Operates the files stored in the printer driver or document server. •...
Page 169
Using Web Image Monitor Download Help File You can download Web Image Monitor Help to the computer and view it. When you store the downloaded Help file in the Web server and assign to the Help button ( ), you can view the Help without connecting to the Internet.
9. Adding Paper and Toner Loading Paper into the Paper Tray The method of loading paper varies for each tray type. • When replacing paper or removing jammed paper, make sure not to trap or injure your fingers. Bypass tray Interposer Large capacity tray Tray1...
9. Adding Paper and Toner page 185 "Specifying Paper Type and Thickness Settings" • Check the paper setting before printing. If the paper differs from the paper setting, a mismatch error will occur when you print. • Straighten curled or warped paper before loading. •...
Loading Paper into the Paper Tray D0CMIC1423 Make sure there is space between the sheets. D0CMIC1424 Hold the stack of paper in both hands and tap the long and short edges of the paper against a flat surface to align them. D0CMIC1425 Loading Paper into Tray 1 (mainly Europe and Asia)
Page 174
9. Adding Paper and Toner Tray 1 can hold 8 × 11 paper only. If you want to print on A4 from Tray 1, contact your service representative. For the right stack, align the right edge of the paper with the right edge of the tray. For the left stack, align the left edge of the paper to the left edge of the tray.
Loading Paper into the Paper Tray D0CZIM1306 Carefully push the paper tray fully in. • You can load paper even if tray 1 is in use. It is okay to pull out the left half of the tray while tray 1 is in use.
9. Adding Paper and Toner D0CZIM1308 Carefully push the paper tray fully in. Loading Paper into Trays 2 and 3 Each paper tray is loaded in the same way. In the following example procedure, paper is loaded into Tray 2. •...
Page 177
Loading Paper into the Paper Tray Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. D0CZIM1309 Release the lock on the side fence. D0CZIM1310 While pressing down the release lever of the side fence, slide the side fences outward. D0CZIM1311...
Page 178
9. Adding Paper and Toner While pinching the release lever of the end fence, slide the end fence outward. D0CZIM1312 Square the paper and load it print side down. Do not stack paper over the limit mark. D0CZIM1313 Align the end and side fences gently against the paper you loaded. Make sure that there is no space between the paper and the side fences or end fence.
Loading Paper into the Paper Tray Re-lock the side fences. D0CZIM1315 Carefully push the paper tray fully in. Specify the paper type and thickness. page 185 "Specifying Paper Type and Thickness Settings" When loading paper of a size that is not automatically detected, specify the paper size. page 183 "Specifying the Paper Size That Is Not Automatically Detected"...
9. Adding Paper and Toner D0CZIM0070 Specify the paper type and thickness before you start printing. page 185 "Specifying Paper Type and Thickness Settings" When loading paper of a size that is not automatically detected, specify the paper size. page 183 "Specifying the Paper Size That Is Not Automatically Detected" page 184 "Specifying a Custom Size Paper Using the Control Panel"...
Page 181
Loading Paper into the Paper Tray Open the bypass tray, and then open the extender. D0CZIM0071 Insert the paper print side up as far as it will go into the machine. Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once.
9. Adding Paper and Toner • Certain types of paper might not be detected properly when placed on the bypass tray. If this happens, remove the paper and place it on the bypass tray again. • When loading paper weighing 52–59 g/m (14–15 lb.
Loading Paper into the Paper Tray D0CZIM0074 Press the [Down] key. The key blinks while the bottom plate is moving down. D0CZIM0075 Load paper by repeating Steps 2 and 3. Close the top cover of the LCT. Specify the paper type and thickness. page 185 "Specifying Paper Type and Thickness Settings"...
Page 184
9. Adding Paper and Toner D0CMIC1295 Adjust the side fences to the paper size. D0CMIC1296 • Load paper with its printed side up (the front side). • Load paper in the interposer in the same orientation as paper in the paper tray. •...
Loading Paper into the Paper Tray Specifying the Paper Size That Is Not Automatically Detected Press [Settings] on the Home screen. Press [Tray/Paper Settings]. D0C9PA5323 Press [Paper Size/Paper Type]. Press one tray to set. Press [Paper Size]. D0CZPM1323 To specify for the bypass tray, press [Paper Size: Printer]. The size of the paper in Tray 1 and the large capacity tray (LCT) is fixed and cannot be changed.
9. Adding Paper and Toner Press [OK]. After completing the configuration, press [Home] ( To use paper that can be detected automatically after using paper that cannot be detected automatically, restore the setting of Auto Detect. To restore the setting of Auto Detect, load the paper again, operate steps 1 to 6, select [Auto Detect], and then press [OK].
Loading Paper into the Paper Tray Press [Paper Size]. D0CZPM1323 To specify for the bypass tray, press [Paper Size: Printer]. The size of the paper in Tray 1 and the large capacity tray (LCT) is fixed and cannot be changed. Press [Custom] from the list shown.
Page 188
9. Adding Paper and Toner • Before you change the settings, confirm the priority of the paper settings for printing (priority to the printer driver or to the control panel). • [Settings] [Printer Settings] [System] [Paper In/Out] [Tray Setting Priority] On the printer driver Check the settings of paper tray and paper type on the printer driver and make sure the settings match the loaded paper.
Page 189
Loading Paper into the Paper Tray Press [Paper Type/Thickness]. D0CZPM1326 Choose one paper type and paper thickness from the list shown, and then press [OK]. Press [OK]. After completing the configuration, press [Home] (...
9. Adding Paper and Toner Recommended Paper Sizes and Types The recommended paper sizes and types for each tray are as described below. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur.
Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 52.0–169.0 g/m (14.0 lb. 1,000 sheets (Paper Bond–90.0 lb. Index) Thickness 0.1mm or less) A3 , A4, B4 JIS , 11 × 17 , Plain Paper–Thick Paper 1 ×...
9. Adding Paper and Toner Paper type and weight Paper size Paper capacity Tab stock A4 , 8 × 14 , 8 × 11 550 sheets (Paper Thickness 0.1mm or less) 52.0–256.0 g/m (14.0 lb. Bond–141.0 lb. Index) Plain Paper–Thick Paper 3 *1 For details about how to load custom size paper, contact your service representative.
Page 193
Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 52.0–300.0 g/m (14.0 lb. • Plain Paper–Middle Bond–165.0 lb. Index) Thick: 100 sheets (Paper Thickness Plain Paper–Thick Paper 4 A6 , B4 JIS , B5 JIS, B6 JIS , 0.1mm or less) 11 ×...
9. Adding Paper and Toner Paper type and weight Paper size Paper capacity Label paper (adhesive labels) A4, B4 JIS 1 sheet 52.0–128.0 g/m (14.0 lb. Bond–34.0 lb. Bond) OHP transparencies A4, 8 × 11 50 sheets *1 Select the paper size. •...
Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 52.0–128.0 g/m (14.0 lb. 4,400 sheets (Paper Bond–34.0 lb. Bond) Thickness 0.1mm or less) Plain Paper–Thick Paper 1 B5 JIS , 8 × 11 A4 , B5 JIS *1 To load paper any of the sizes specified above, contact your service representative.
9. Adding Paper and Toner Interposer Paper type and weight Paper size Paper capacity 64.0–216.0 g/m (17.1 lb. Paper sizes that can be detected 200 sheets (Paper Thickness Bond–79.9 lb. Cover) automatically: 0.1mm or less) Plain Paper–Thick Paper 2 A3 , A4, A5, B4 JIS , B5 JIS, ×...
Recommended Paper Sizes and Types Paper Type Note Setting translucent paper • When loading translucent paper, always use long grain paper. • Remove copied or printed sheets one by one. Paper Thickness for Each Paper Weight Paper Thickness Paper weight Plain Paper 1 52–74 g/m (14–19.6 lb.
9. Adding Paper and Toner • Hemmed-edge paper Do not copy or print onto sides that are already printed. Paper causing paper jam Do not use the following kinds of paper. It may cause a paper jam. • Bent, folded, or creased paper •...
Page 199
Recommended Paper Sizes and Types • When folding prints, toner in the folds will come off. • If the prints are stored in the conditions described below, toner may melt: • When a print and a half-dried print are put on top of each other •...
9. Adding Paper and Toner Thick Paper Orientation and Recommended Status When loading thick paper of 104.0–300.0 g/m (28.0 lb. Bond–110.0 lb. Cover) in the paper trays, or in the bypass tray, follow the recommendations below to prevent misfeeds and loss of image quality. Paper Orientation Thick paper has a paper direction according to its grain.
Page 201
Thick Paper Orientation and Recommended Status D0CZIM1408 • When printing on thick, smooth paper, be sure to fan the paper thoroughly before loading. If you do not fan thick paper, jams and misfeeds can occur. If paper continues to become jammed or feed in together even after they are fanned, load them one by one from the bypass tray.
9. Adding Paper and Toner Loading Orientation-fixed Paper or Two-sided Paper To print onto letterhead paper or business letter paper on which logos or patterns are printed, confirm how to set the paper or the settings of this machine so that the original is printed onto the orientation- fixed (top to bottom) or two-sided paper correctly.
Loading Orientation-fixed Paper or Two-sided Paper Printing onto Letterhead Paper Using the Printer Driver Specify the settings of this machine as described below. • [Printer Settings] [System] [Paper In/Out] [Letterhead Setting] [Auto Detect] Paper Orientation Print side Tray 1 Trays 2–3 Bypass tray One-sided Two-sided...
9. Adding Paper and Toner Recommended Original Size and Weight (mainly Europe and Asia) Original location Original size Original weight Exposure glass Up to A3 One-sided A3 –B6 JIS (Japanese Industrial 40–128 g/m (11–34 lb. originals Standard), A6 Bond) 11 × 17 –5 ×...
Page 205
Recommended Original Size and Weight • An original whose size is within the range of the maximum original scan area can be placed. • page 293 "List of Specifications for Standard Functions" • On all sides of the original, there is a missing image area. Even if you place originals on the exposure glass or in the ADF correctly, the missing image area on all four sides of the original might not be copied.
9. Adding Paper and Toner Replacing the Toner You can view the procedure to replace the toner by watching a movie that is displayed on the control panel. See "Contact Information", User Guide (Full Version). • Replace the toner after the message prompting replacement is displayed on the control panel. •...
Replacing the Toner • While the message prompting you to replace the toner is displayed, Memory Storage Report for Memory Transmission will not be printed. • If appears when there is a lot of toner, hold the cartridge with the opening upward, shake it well, and then reinstall it.
9. Adding Paper and Toner • When the following occurs while toner is handled, receive emergency measures first, and then consult a doctor if necessary. • When inhaling toner, gargle with a large amount of water and move into a fresh air environment.
Page 209
Replacing the Toner Please see our local company website for information on the recycling of supply products, or you can recycle items according to the requirements of your local municipalities or private recyclers.
9. Adding Paper and Toner Replenishing the Staples Contact your consumable supplier and prepare new staples for replenishment when the "Staples are almost out." message is displayed. Replace the staples after the message prompting replacement is displayed on the control panel. •...
Replacing the Waste Toner Bottle Replacing the Waste Toner Bottle The waste toner bottle needs to be replaced soon when the "Waste Toner Bottle is almost full." message is displayed. Prepare a replacement waste toner bottle. See "Contact Information", User Guide (Full Version). See the video displayed on the control panel of the machine for the procedure to replace the waste toner bottle.
Page 212
9. Adding Paper and Toner • Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame and burns can result. • Toner (new or used) • Toner containers while toner is inside •...
Replacing the Waste Toner Bottle • If toner (new or used) comes into contact with your skin or clothes and smears them, take the following actions: • If toner comes into contact with your skin, wash the affected area thoroughly with soap and water.
10. Troubleshooting Alert Sounds The machine notifies you with an alert sound when a paper jam occurs, the original is left on the machine, or another problem occurs. Listen to the alert sound for one of the patterns described below, and perform the required procedure accordingly.
Page 216
10. Troubleshooting Sound pattern Condition Solution Five long beeps Caution Sound Check that an original is not left on the exposure glass and that paper is (repeating four times) Copy: Forgot Original Sound loaded in the paper tray. Scanner: Forgot Original Sound Fax: Forgot Original Sound Five short beeps...
Checking the Indicators, Icons, and Messages on the Control Panel Checking the Indicators, Icons, and Messages on the Control Panel The machine notifies you of the machine condition or status of an application with the [Check Status] indicator or a message displayed on the control panel. Check the status and resolve the problem accordingly.
Page 218
10. Troubleshooting Icon Condition Solution and reference Paper is jammed. See the animated illustration displayed on the control panel, and remove the jammed paper. See "When Paper or an Original is Jammed", User Guide (Full Version). An original has jammed. See the animated illustration displayed on the control panel, and remove the jammed original.
Checking the Indicators, Icons, and Messages on the Control Panel • For the names and the contact information of consumables, check [Settings] [Inquiry]. Press [Home] ( ) after completing the operation to close [Settings]. • See "Contact Information", User Guide (Full Version). When the [Check Status] Indicator Is Lit or Flashing The [Check Status] indicator notifies the user when the machine requires immediate attention.
Page 220
10. Troubleshooting : Some of the functions cannot be used, or the toner is almost depleted. • Depending on the machine condition, such as a paper jam or open cover, the status confirmation screen may be displayed automatically without pressing [Check Status].
When the Machine Cannot Be Operated When the Machine Cannot Be Operated • If a message is displayed on the screen, check the message. • page 225 "When a Message Appears and the Machine Cannot Be Operated" • When confirming or changing the settings in [Settings], press [Home] ( ) after completing the operation to close [Settings].
Page 222
10. Troubleshooting Condition Cause Solution and reference Only the copy icon is The functions other than the The time required for a function to start up displayed when the copy function are starting varies depending on the function. Wait a machine is turned on.
Page 223
When the Machine Cannot Be Operated Condition Cause Solution and reference The key is unresponsive, A malfunction is temporarily Turn off the power of the machine, wait for or another key is occurring on the machine. 10 seconds or more after confirming that activated.
Page 224
10. Troubleshooting Condition Cause Solution and reference The screen changes to The machine is not Check if you can display a web page in Web Browser when you connected to the network [Web Browser]. If a web page cannot be press [Help] ( ), but correctly.
When the Machine Cannot Be Operated When the Machine Does Not Respond Correctly to an Operation from a Computer Condition Cause Solution and reference When using the address A certificate is not installed Install the certificate on the computer. book from Device on the computer when Consult your network administrator for the Manager NX, an...
Page 226
10. Troubleshooting Condition Cause Solution and reference "There is a problem with [Permit SSL/TLS • Click [Continue to this website (not this website's security Communication] is set to recommended).]. certificate." is displayed [Ciphertext Only]. • To specify not to display the message, and you cannot connect log in to the machine in the to the machine when...
When a Message Appears and the Machine Cannot Be Operated When a Message Appears and the Machine Cannot Be Operated Message Condition Solution and reference "Service Call" The machine needs to Consider repairing the machine. be repaired. SCxxx-xx Contact Serial No. of Machine "Functional Problems"...
Page 228
10. Troubleshooting Message Condition Solution and reference "Please wait." The machine is Wait a while and do not turn off the power of preparing to perform a the machine. function or executing the image stabilization process. The ambient Check the room temperature and whether it temperature is outside satisfies the operational requirements of the the temperature range...
Page 229
When a Message Appears and the Machine Cannot Be Operated • page 15 "Turning On and Off the Power" • "Cover Open" • "Add Toner" / "Add Staples" • "Waste Toner Bottle is full." / "Hole Punch Receptacle is full." •...
10. Troubleshooting When a Message Appears While Using the Copy Function Message Condition Solution and reference "Cannot Detect Original An original is not placed Place the original correctly. When you place Size" correctly on the an original on the exposure glass, the machine machine.
When a Message Appears While Using the Copy Function Message Condition Solution and reference "Exceeded the maximum When the copy volume For details about the copy volume use number of sheets that can use limitation is limitation, consult the user administrator. The be used.
Page 232
10. Troubleshooting Message Condition Solution and reference "Cannot print from the The default setting of the Close [Settings] of the sub-machine. sub-machine. Check the sub-machine is being status of the sub- modified. machine." "Cannot print from the The sub-machine has Continue copying using the main machine.
When a Message Appears While Using Document Server When a Message Appears While Using Document Server For details about the messages that are displayed when printing a document, see the descriptions of the messages that are displayed in the copy function. page 228 "When a Message Appears While Using the Copy Function"...
Page 234
10. Troubleshooting Message Condition Solution and reference "Magazine or Booklet A document scanned in You cannot specify [Booklet] or [Magazine] to mode cannot be used for the copy function and a the document comprising data stored in the data stored with mixed document stored in the different functions.
When a Message Appears While Using the Fax Function When a Message Appears While Using the Fax Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages that Appear During Operation or When Sending/Receiving a Fax Cannot Be Performed Message Condition...
10. Troubleshooting Message Condition Solution and reference "Error occurred, and An original had jammed Press [Confirm], remove the jammed original, transmission was while sending a fax. and then send the fax again. cancelled." An error occurred Press [Confirm] and send the fax again. temporarily in the machine, or there was interference on the line...
Page 237
When a Message Appears While Using the Fax Function Message Condition Solution and reference "Check whether there are The destination device • Check that the computer specified as the any network did not respond. destination is operating normally and problems."[14-01] connected to the network.
Page 238
10. Troubleshooting Message Condition Solution and reference "Check whether there are The POP3 (IMAP4) Check the settings in [Reception Protocol], any network server could not be [POP3/IMAP4 Settings] and [Email problems."[15-11] found. Communication Port] on [Settings] [System Settings] [Send (Email/Folder)] [Email].
Page 239
When a Message Appears While Using the Fax Function Message Condition Solution and reference "Network communication The POP3 (IMAP4) Check the settings in [Reception Protocol], has failed. Failed to server could not be [POP3/IMAP4 Settings] and [Email connect to POP/IMAP found.
Page 240
10. Troubleshooting Message Condition Solution and reference "Network communication The shared folder Specify the destination from the address book, has failed. Failed to specified as the press [Edit], and check that the setting in the connect to the destination destination of Folder [Destinations] tab [Folder] matches the folder.
Page 241
When a Message Appears While Using the Fax Function Message Condition Solution and reference "Network communication A malfunction is Check that the SMTP server and the destination has failed. Failed to occurring on an SMTP computer are functioning normally. send. Please check status server, the computer and settings of the specified as the...
Page 242
10. Troubleshooting Message Condition Solution and reference "Network communication The administrator e-mail • Specify [Settings] [System Settings] has failed. Failed to address is not registered [Send (Email/Folder)] [Email] send. Please check the when the machine is [Administrator's Email Address]. administrator email configured to send •...
Page 243
When a Message Appears While Using the Fax Function Message Condition Solution and reference "Network communication [Fax Email Account] is Specify the settings in "User Name" and has failed. Fax email not specified. "Password" in [Settings] [Fax Settings] account is not registered. [Detailed Initial Settings] [Fax Email Please check settings."...
Page 244
10. Troubleshooting Message Condition Solution and reference "Network communication The authentication Check that the password registered on the SIP has failed. SIP digest password on the SIP server and "Password" in SIP Digest authentication failed. server and the Authentication under [Settings] [Fax Please check the SIP password registered on...
When a Message Appears While Using the Fax Function Message Condition Solution and reference "Network communication The settings in [SIP Check that SIP Server IP Address in [Settings] has failed. The IP Server IP Address] and [Fax Settings] [Detailed Initial Settings] address may be invalid.
Page 246
10. Troubleshooting When a message is displayed on the main-machine Message Condition Solution and reference "Check whether there are The machine is not • Check that the machine is any network problems." connected to the network. connected to the network correctly.
Page 247
When a Message Appears While Using the Fax Function When a message is displayed on the sub-machine Message Condition Solution and reference "Authentication with remote Authentication failed when Specify the same user authentication machine failed. Check user authentication is setting as the main-machine, and remote machine's enabled on the main- register a user who has the...
Page 248
10. Troubleshooting Message Condition Solution and reference "Remote fax is not User Code authentication is User Code authentication is not available because [User specified. supported on both the main- Code Authentication] is machine and sub-machine. active." Consider another method of user authentication.
When a Message Appears While Using the Printer Function When a Message Appears While Using the Printer Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages that Appear without Error Codes Message Cause Solution and reference...
Page 250
10. Troubleshooting Message Cause Solution and reference "An error occurred A size that is Specify a size smaller than 215.9 mm (8.5 inches) wide while printing a job impossible to print and 355.6 mm (14.0 inches) long in "Print On:" in the with Background was specified.
Page 251
When a Message Appears While Using the Printer Function Message Cause Solution and reference "Booklet/Half Fold A setting in which Check the setting for the availability of the Booklet or is not available with Booklet or Half-fold Half-fold function. the settings. The job cannot be page 293 "List of Specifications for Standard has been...
Page 252
10. Troubleshooting Message Cause Solution and reference "Command Error" A problem occurred Check that the machine can communicate with the in the data because computer properly. of the communication status or another reason. A printer driver that Use the printer driver for the machine. Obtain and does not support the install the latest version of the driver.
Page 253
When a Message Appears While Using the Printer Function Message Cause Solution and reference "Data storage Printing a document If the message persists even after you have turned the error." as Test Print, Locked power off and then on, consider repairing the machine. Print, Hold Print, Store Print, or storing the...
Page 254
10. Troubleshooting Message Cause Solution and reference "Exceeded max. The maximum Erase a Hold Print (Auto) document that is no longer number of files. number of Store needed. (Auto)" Print jobs or the See "Deleting Documents Stored in the Machine", User maximum number of Guide (Full Version).
Page 255
When a Message Appears While Using the Printer Function Message Cause Solution and reference "Exceeded max. The maximum Reduce the number of pages to print. pages. Collate is number of sheets incomplete." that can be sorted has been exceeded. "Exceeded the The maximum Up to three sheets can be folded at a time in multi-sheet maximum number of...
Page 256
10. Troubleshooting Message Cause Solution and reference "Hardware Problem: An error has Turn off the power of the machine, check that the Wireless Card" occurred in the Wireless LAN board is correctly installed in the Wireless LAN machine, and then turn on the power. board.
Page 257
When a Message Appears While Using the Printer Function Message Cause Solution and reference "Load following The paper tray • To proceed with printing after changing the paper paper in XXX. To specified in the setting, select a tray and press [Continue]. force print, select printer driver has no However, when Staple, Cover Sheet, Slip Sheet,...
Page 258
10. Troubleshooting Message Cause Solution and reference "Paper size and/or The paper size or Specify [Driver/Command] in [Settings] [Tray/ type mismatched or paper type Paper Settings] [Printer] [Tray Setting Priority] no ppr. in Bypass specified in the [Bypass Tray]. Tray." printer driver does not match the paper settings, in the...
Page 259
When a Message Appears While Using the Printer Function Message Cause Solution and reference "Punch has been The Punch function Check the orientation of the paper and print data, and cancelled." was canceled the specified punch position. because the staple See "Punching Holes on Printed Pages", User Guide position is specified (Full Version).
Page 260
10. Troubleshooting Message Cause Solution and reference "The job was A condition in which Check the binding condition. cancelled because binding cannot be the specified settings performed was are not applicable specified, and for Booklet." printing was canceled. "The print job has The amount of •...
When a Message Appears While Using the Printer Function Message Cause Solution and reference "The selected paper A paper type that Print the document on paper of a type that can be fed type is not cannot be fed on on the machine.
Page 262
10. Troubleshooting Message Cause Solution and reference "86: Error" The parameter in the control Specify the correct parameter. code is incorrect. "92: Error" Printing is canceled from the To perform printing, operate the control control panel. panel again. (displayed in the error history) "98: Error"...
Page 263
When a Message Appears While Using the Printer Function Message Cause Solution and reference "CD: The job was A postscript language error Check if there is a problem with the printing cancelled because of an occurred in PS3 or PDF data.
Page 264
10. Troubleshooting Message Cause Solution and reference "CP: The job was An insufficient memory error Specify [Font Priority] in [Settings] cancelled because of occurred in PostScript 3 or [Printer Settings] [System] [Memory] insufficient memory error PDF printing, so printing was [Memory Usage].
When a Message Appears While Using the Scanner Function When a Message Appears While Using the Scanner Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages that Appear on the Control Panel Message Cause Solution and reference...
Page 266
10. Troubleshooting Message Cause Solution and reference "Authentication with the The user name/ Select the destination in the address book, destination has failed. password of SMTP press [Edit], and check the setting in Check settings. To check authentication specified [Destinations] tab [Email Address].
Page 267
When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Cannot find the The machine or the Check that the machine or the computer is specified path. Please computer is not connected to the network correctly. For details check the settings."...
Page 268
10. Troubleshooting Message Cause Solution and reference "Connection with PC has The machine or the Check that the machine or the computer is failed. Check the computer is not connected to the network correctly. For details settings." connected to the about your network environment, consult the network correctly.
Page 269
When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Exceeded max. email The file size per page • Specify a lower value in [Send Settings] size. Sending email has has exceeded the [Resolution], or select a smaller paper been cancelled.
Page 270
10. Troubleshooting Message Cause Solution and reference "Not all of the image will The scaling factor Specify a smaller value in [Send Settings] be scanned. Check the specified in [Scan Ratio] [Scan Ratio]. ratio and then press is too large. [Start] again."...
Page 271
When a Message Appears While Using the Scanner Function Message Cause Solution and reference "The program is recalled. A folder destination • You cannot recall a destination specified Cannot recall the folder specified with a with a protection code in a program. destination(s) with protection code is Specify this destination individually.
10. Troubleshooting Messages that Appear on the Computer Message Cause Solution and reference "Any of Login User The login user name or Enter the correct login user name and Name, Login Password password entered in password in [General User Authentication] that or Driver Encryption Key [General User is displayed after clicking [Scan].
Page 273
When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Failed to connect to the The firewall function is Configure the firewall function of the computer destination. Please enabled on the to allow communication of the application contact the administrator computer.
Page 274
10. Troubleshooting Message Cause Solution and reference "Entered User Code is The correct user code is Register the User Code on [Details] not registered or you do not registered in the [Authenticate] tab in the TWAIN driver. For the not have access TWAIN drive when User Code, consult the user administrator.
Page 275
When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Insufficient memory. Other applications are • Close applications on the computer. Close all other running on the • If the same message is displayed when applications, then restart computer, and the no other applications are running after scanning."...
Page 276
10. Troubleshooting Message Cause Solution and reference "Scanner is not available The TWAIN scanner The TWAIN scanner function cannot be used. on the specified device." function is disabled on the machine. "Scanner is not ready. The ADF is open. Close the ADF. Check the scanner and the options."...
Page 277
When a Message Appears While Using the Scanner Function Message Cause Solution and reference "There is no response The network is busy. Wait a while. from the scanner. There The firewall function is Configure the firewall function of the computer may be a number of enabled on the to allow communication of the application...
10. Troubleshooting When Other Messages Appear • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Message Cause Solution and reference "Administrator The User When specifying Basic, Windows, or LDAP Authentication for Management authentication, configure the User Management User Management privilege is disabled privilege in [Settings]...
Page 279
When Other Messages Appear Message Cause Solution and reference "Incompatible USB The machine • Clean the USB ports on the back side and the device has been accidentally detected back left side of the machine after turning off connected. Check the a USB cable as the power of the machine.
10. Troubleshooting Message Cause Solution and reference "Updating the A network error Check the connection between the machine and the destination list has occurred. computer. failed. Try again?" Anti-virus software or Add the destination list program to the exception list a firewall function is in the anti-virus software on the computer, or register running on the...
Page 281
When Other Messages Appear Message Cause Solution and reference "Authentication has An operation in the Check whether another user is logged in to the failed." TWAIN supporting machine, and then perform the operation. application was B/W/L0103-000 performed from the computer while a user was logged in to the machine or performing the login procedure.
Page 282
10. Troubleshooting Message Cause Solution and reference "Authentication has ":" or another character • Enter the correct login user name. failed." that cannot be used in a • Change the user name if it contains a login user name was B/W/L0206-003 space, ":"...
Page 283
When Other Messages Appear Message Cause Solution and reference "Authentication has sAMAccountName was Use UserPrincipalName as the login user failed." used as the login user name. name when a user in the W0400-202 child domain logged in under a parent-child domain environment, and ldap_bind failed.
Page 284
10. Troubleshooting Message Cause Solution and reference "Authentication has A user group cannot be Check whether the group name registered on failed." obtained. the machine is correct and whether the DC settings are configured correctly. W0406-107 Kerberos Authentication Check whether the realm name registered on has failed.
Page 285
When Other Messages Appear Message Cause Solution and reference "Authentication has The LDAP authentication Check whether the LDAP authentication failed." settings or LDAP server settings or LDAP server settings are correctly settings are incorrect. configured. L0406-202 Check whether the SSL settings are supported L0406-203 on the LDAP server.
Page 286
10. Troubleshooting Message Cause Solution and reference "Authentication has Web Image Monitor or Wait a while. failed." another method was used to edit or create a W/L0607-001 backup of the address book. "Authentication has The number of users Ask the user administrator to delete users that failed."...
Page 287
When Other Messages Appear *2 To resolve the domain name, see the following: • Check whether [Domain Name Configuration] and [DNS Configuration] or [WINS Configuration] is specified correctly in [Settings] [System Settings] [Network/Interface]. • Enter the IP address in [Domain Name Configuration] to check the connection. If authentication can be performed using the IP address, check [DNS Configuration] or [WINS Configuration] again.
10. Troubleshooting Messages that Appear When Logging in to the Machine Using an IC Card Fails Message Cause Solution and reference "Authentication has The card is locked Unlock the card. failed." because the number of times an incorrect PIN *0150-401 code was entered exceeds the limit.
When Other Messages Appear Messages that Appear When the LDAP Server Is Unavailable Message Cause Solution and reference "Connection with LDAP The network is busy. Try again. server has failed. Check The setting information is Check the setting information of [Settings] the server status."...
10. Troubleshooting Messages that Appear When There Is a Problem with the Certificate Message Cause Solution and reference "The destination cannot The device certificate Install a new device certificate used for the S/ be selected because the used for the S/MIME MIME signature.
When Other Messages Appear Message Cause Solution and reference "The destination cannot The user certificate Install a new user certificate. be selected because its (destination certificate) See "Encrypting Network Communication", encryption certificate is has expired. User Guide (Full Version). not currently valid." "The group destination cannot be selected because it contains a...
Page 292
10. Troubleshooting Message Cause Solution and reference "Could not restore the The firmware from The firmware cannot be recovered. firmware because the Application Site has not required data does not been updated. exist." "JavaTM Platform has not JavaVM is not running. To enable this setting, you must install an been started.
11. Specifications for The Machine Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. D0CZIM1407 The following information is region-specific.
Page 294
11. Specifications for The Machine • If your machine is a region A model and "CODE XXXX -27" is printed on the label, see " (mainly Europe)" also. • If your machine is a region A model and "CODE XXXX -29" is printed on the label, see "...
*1 The first copy/print time may differ depending on the conditions and environment of the machine. Copy/print speed (per • IM 7000: 70 sheets/minute minute) • IM 8000: 80 sheets/minute • IM 9000: 90 sheets/minute (A4 , 8 × 11 , Paper Weight 2)
Page 296
11. Specifications for The Machine Item Specifications Maximum original size (mainly Europe and Asia) (mainly North America) 11×17 Original scanning area • Exposure Glass DZW788 1. Vertical: Up to 297 mm (11.7 inches) 2. Horizontal: Up to 432 mm (17. 1 inches) •...
Page 297
List of Specifications for Standard Functions Item Specifications Copy size • Trays 1–3 and the bypass tray: page 188 "Recommended Paper Sizes and Types" • Duplex: A3 , A4, A5, B4 , B5, 11 × 17 , 8 × 14 , 8 ×...
Page 298
11. Specifications for The Machine Item Specifications Missing image area (Copy) Print area Print area DZX710 1. Leading edge: 4.5±2.0 mm (0.18 ±0.08 inches) 2. Trailing edge: 3.0±2.0 mm (0.12 ±0.08 inches) 3. Left edge: 2.0±1.5 mm (0.08 ±0.06 inches) 4. Right edge: 2.0±1.5 mm (0.08 ±0.06 inches) Preset reproduction ratio (mainly Europe and Asia) Preset reproduction ratios (%):...
Page 299
• IM 7000 unit only) Ready: 254 W (mainly Europe and Asia) During printing: 1,140 W Maximum: 1,730 W or less • IM 8000 Ready: 254 W During printing: 1,160 W Maximum: 1,730 W or less • IM 9000 Ready: 254 W...
Page 300
• IM 7000 unit only) Ready: 239 W (mainly North America) During printing: 1,060 W Maximum: 1,760 W or less • IM 8000 Ready: 239 W During printing: 1,100 W Maximum: 1,760 W or less • IM 9000 Ready: 254 W...
Page 301
Specifications Noise emission (Sound • IM 7000 power level: Main unit Stand-by: 33.7 dB only) Copying: 69.9 dB • IM 8000 Stand-by: 33.7 dB Copying: 69.7 dB • IM 9000 Stand-by: 51.8 dB Copying: 71.8 dB Noise emission (Sound • IM 7000 power level: Complete Copying: 74.3 dB...
11. Specifications for The Machine Item Specifications Noise emission • Sound power levels and sound pressure levels are actual values measured in accordance with ISO 7779. • Sound pressure levels are measured from the position of the bystander. • The complete system consists of the main unit (including ADF), LCT, Multi-Folding Unit FD4010, interposer, Booklet Finisher SR4160, punch unit, and output jogger.
List of Specifications for Standard Functions Specifications for Facsimile This function may not be used depending on the telephone line or area status. • To connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX, and 10BASE-T. The length of the usable cable is up to 100 m. Fax Transmissions and Reception Item Specifications...
Page 304
11. Specifications for The Machine Internet Fax Transmissions and Reception Item Specifications Network • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) • Option: IEEE802.11a/b/g/n wireless LAN interface Transmit function E-mail Scan line density • Standard: 200 × 100 dpi (Standard character), 200 × 200 dpi (Detail character) •...
Page 305
List of Specifications for Standard Functions IP-Fax Transmissions and Reception Item Specifications Network • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) • Option: IEEE802.11a/b/g/n wireless LAN interface Scan line density • Standard: 8 × 3.85 lines/mm, 200 × 100 dpi (Standard character), 8 × 7.7 lines/mm, 200 × 200 dpi (Detail character) •...
10BASE-T. The length of the usable cable is up to 100 m. Item Specifications Printing speed • IM 7000: 70 pages/minute • IM 8000: 80 pages/minute • IM 9000: 90 pages/minute (A4 , 8 × 11 , plain paper, one-side printing) Resolution...
Page 309
List of Specifications for Standard Functions Item Specifications Printer language • Standard: PCL 5e/6, PostScript 3 Emulation, PDF Emulation, MediaPrint (JPEG, TIFF) • Option: Genuine Adobe PostScript 3, Genuine Adobe PDF, IPDS, XPS Interface • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) USB2.0 (Type B) port USB2.0 (Type A) port (on the control panel) SD card slot (on the control panel) •...
11. Specifications for The Machine Item Specifications Store function Total number of documents that can be stored: Up to 3,000 documents Number of pages for each document that can be stored: Up to 3,000 pages Total number of pages of all documents that can be stored: Up to 10,000 pages •...
Page 311
List of Specifications for Standard Functions Item Specifications Scan sizes automatically (mainly Europe and Asia) detectable from the ADF A3 , A4, A5, B4 JIS , B5 JIS, B6 JIS, 11 × 17 , 8 × 11 (mainly North America) A3 , A4, 11 ×...
Page 312
11. Specifications for The Machine Item Specifications Interface • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) USB 2.0 (Type A) port (on the control panel) SD card slot (on the control panel) • Option: IEEE 802.11a/b/g/n wireless LAN interface Network protocol TCP/IP Supported Supported *1 The function can be used only in Scanner (Classic).
Page 313
List of Specifications for Standard Functions • Selecting other than [Preview] • Specifying [PDF File Type: PDF/A Fixed] under [System Settings] to [Off] Scan to Folder Item Specifications Scanning resolution 100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi Protocol SMB, FTP *1*2...
11. Specifications for The Machine *1 The maximum resolution depends on the scan size. WIA scanner Item Specifications Scanning resolution 100–1,200 dpi (Main scanning × Sub- scanning) Protocol TCP/IP Operating system • Windows 7/8.1/10 • Windows Server 2008/2008 R2/2012/2012 R2/2016/2019 (WIA scanner can function under both 32- and 64-bit operating systems.) *1 The maximum resolution depends on the scan size.
List of Specifications for Standard Functions Item Specifications Number of originals to be set 220 sheets (80 g/m2, 20 lb. Bond) • Small size paper unit (optional): 44 sheets (81.4g/m Specifications for Finisher SR4140 Item Specifications Paper size for the finisher •...
Page 316
11. Specifications for The Machine Item Specifications Paper size for the finisher • Without Z-fold: shift tray A3 , A4, A5, B4 JIS , B5 JIS, 11 × 17 , 8 × 14 , 8 × 13 , 8 × 11, 8 ×...
Page 317
List of Specifications for Standard Functions Item Specifications Stack capacity for the • Without Z-fold: finisher shift tray (80 g/m • 3,000 sheets: A4 , B5 JIS , 8 × 11 20 lb. Bond) • 1,500 sheets: A3 , A4 , B4 JIS , B5 JIS , 11 × 17 , ×...
Page 318
11. Specifications for The Machine Item Specifications Staple capacity (80 g/m • Without Z-fold and Mixed Sizes: 20 lb. Bond) • 50 sheets: A3 , B4 JIS , 11 × 17 , 8 × 14 , 8 × 13 , 8 ×...
List of Specifications for Standard Functions Item Specifications Power requirements Power is supplied from the main unit. Maximum power 100 W or less consumption Dimensions (W × D × H) 806 × 730 × 980 mm (31.8 × 28.8 × 38.6 inches) Weight Approx.
Page 320
11. Specifications for The Machine Item Specifications Paper sizes that can be A3 , A4, A5, B4 , B5, 11 × 17 , 8 × 14 , 8 × 13 , shifted when delivered to × 11, 8 × 14 , 8 ×...
List of Specifications for Standard Functions Item Specifications Stack capacity after stapling • Without Mixed Sizes: (80 g/m , 20 lb. Bond) • 2–19 sheets: 150 sets (A4 , 8 × 11 ) • 20–65 sheets: 150–46 sets (A4 , 8 ×...
Page 322
11. Specifications for The Machine Item Specifications Stack capacity for the • 250 sheets: A4, 8 × 11 or smaller finisher upper tray (80 • 50 sheets: B4 JIS, 8 × 14 or larger , 20 lb. Bond) When using paper that has a horizontal length of 487.8–600.0 mm (19.21–23.63 inches), remove output sheets one by one from the tray.
Page 323
List of Specifications for Standard Functions Item Specifications Staple paper weight 52.0–105.0 g/m (14.0–28.0 lb. Bond) You can use two sheets of paper weighing up to 256 g/m (141 lb. Index) per set as cover sheets. Staple capacity (80 g/m 65 sheets 20 lb.
List of Specifications for Standard Functions Specifications for Punch Unit (Finisher SR4150, Booklet Finisher SR4160) Punch unit type Paper size Paper weight 2 & 4 holes type: 2 holes : A3, A4, A5, B4 JIS, B5 JIS, 11 × 17, 8 52.3–256.0 g/m ×...
11. Specifications for The Machine Specifications for Interposer Item Specifications Paper size page 188 "Recommended Paper Sizes and Types" Paper capacity page 188 "Recommended Paper Sizes and Types" Paper weight page 188 "Recommended Paper Sizes and Types" Power requirements Power is supplied from the main unit. Maximum power 43 W or less consumption...
List of Specifications for Standard Functions Specifications for Multi-Folding Unit FD4010 Item Specifications Paper size • With Z-fold: A3 , A4 , B4 JIS , 11 × 17 , 8 × 14 , 8 × 11 , 8K , 8 ×...
List of Specifications for Standard Functions • The Multi-sheet Fold function can fold a maximum of three sheets at a time. • Wrinkling can occur when applying letter fold-in, letter fold-out, or gate fold to B4 JIS , A3 , ×...
11. Specifications for The Machine • If you want to load custom size paper, contact your service representative. Specifications for IEEE 1284 Interface Board Item Specifications Transmission spec IEEE 1284 Required cable Standard IEEE 1284 compliant Micro Centronics 36 pin cable Specifications for Wireless LAN Board •...
List of Specifications for Standard Functions • The channel in use might differ depending on the country. Specifications for Device Server Option Item Specifications Interface • Gigabit Ethernet (10BASE-T/100BASE-TX/1000BASE-T) Operating systems • Windows 7/8.1/10, Windows Server 2008/2008 R2/2012/2012 R2/2016/2019 • macOS 10.12 or later Protocol •...
11. Specifications for The Machine The Setting Values of the Transmission Function • Depending on the type or settings of a document or original, you may not be able to specify or enter the maximum number of destinations or characters. Send Email Item Value...
The Setting Values of the Transmission Function Send to Folder Item Value Remarks Maximum number of characters 256 characters in a path name specified for the SMB protocol Maximum number of characters 64 characters in a user name specified for the SMB protocol Maximum number of characters 64 characters...
11. Specifications for The Machine Broadcast Transmission Item Value Remarks Total number of destinations that can be specified for Send Email and Send to Folder Number of destinations that can Up to 100 items can be be specified when sending a specified when entering an item document by Send Email manually (including the items...
Printable Area and Margin Printable Area and Margin 4.5±2.0mm (0.18 ±0.08 inches) Print area Print area 3.0±2.0mm (0.12 ±0.08 inches) 2.0±1.5 mm (0.08±0.06 inches) 2.0±1.5 mm (0.08±0.06 inches) DZC463 • The machine does not support edge-to-edge printing. To minimize the margins, specify the maximum printable area with the settings on the printer driver.
11. Specifications for The Machine Machine Options Guide to Functions of the Machine’s External Options D0CZIM1401 (1) Options Mounted to the Machine’s Top Section D0CMIC1853 Option Description ADF double-feed Detects a double feeding of the original when it is placed in the detection kit ADF.
Page 339
Machine Options (2) Options Mounted to the Machine’s Right Side Section D0CZIM1402 Option Description Large capacity tray Holds up to 4,000 sheets of paper. (LCT) Attached to the LCT and holds 2,500 sheets of B4 JIS , A4 , Extension unit of LCT ×...
Page 340
11. Specifications for The Machine Option Description Multi-Folding Unit The folding unit can apply the following folds: Half Fold, Letter FD4010 Fold-out, Letter Fold-in, and Z-fold. The folding unit can apply the following folds: Half Fold, Letter Multi-Folding Unit Fold-out, Letter Fold-in, Double Parallel Fold, Gate Fold, and Z- FD4020 fold.
Page 341
Machine Options Option Description Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets. Consists of the following paper trays: Booklet Finisher • Finisher upper tray SR4160 •...
Page 342
11. Specifications for The Machine (3) Options Mounted to the Machine’s Left Side Section 3 D0CZIM1405 Option Description Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays: • Finisher upper tray Finisher SR4140 • Finisher shift tray Copies can be punched if the optional punch unit is installed on the finisher.
Machine Options Option Description You can load paper sizes up to A3 or 11 × 17 in Tray 1 A3/11 × 17 tray unit using this unit. If you install the A3/11 × 17 tray unit on your machine, you cannot use it as a tandem tray. Copy connector Allows you to use the connect copy function.
Page 344
11. Specifications for The Machine Allows you to add an Ethernet port to the printer. Allows you to print using the printer function via a network other than that connected to the machine. • IEEE 1284 interface board Allows you to connect to an IEEE 1284 cable. •...
Special Notes When Using External Options Special Notes When Using External Options Precautions for Using the Finisher • The stapler may eject unfolded staples. Be careful not to prick your fingers. • Do not hit the finisher (for instance, do not hit the surface of the finisher repeatedly to arrange stacks of paper neatly).
11. Specifications for The Machine Removing Prints from Finisher SR4140 during Printing This section describes how to suspend a large copy or print job when using Finisher SR4140. Depending on the image you are copying or printing, prints might not stack properly. If this happens, suspend the job, remove the prints and then restart the job.
Special Notes When Using External Options Depending on the image you are copying or printing, prints might not stack properly. If this happens, suspend the job, remove the prints and then restart the job. Press the [Suspend / Resume] key near the paper outlet port. D0CMIC1763 1.
Page 348
11. Specifications for The Machine Attach the Z-fold support tray to the finisher upper tray. D0CMIC1771 • Finisher shift tray Press the [Suspend / Resume] key. page 344 "Removing Prints from Finisher SR4140 during Printing" Remove the stack of paper from the finisher shift tray. Attach the Z-fold support tray.
Page 349
Special Notes When Using External Options Z-fold support tray 2 D0CMIC1773 • Finisher shift tray Remove the stack of paper from the finisher shift tray. Attach the Z-fold support tray 3. The back of the Z-fold support tray 3 is embossed with "3". Z-fold support tray 3 D0CMIC1774 Attach the Z-fold support tray 3 by inserting the two protrusions on its underside into the...
Page 350
11. Specifications for The Machine Multi-Folding Unit FD4020 Open the front cover of the folding unit and take out the Z-fold support tray for folding unit (located at the bottom of the folding unit). D0CZIM1406 Attach the Z-fold support tray for folding unit in the slope of the folding unit tray so that it is flush against the end fence.
Functions Requiring Optional Configurations Functions Requiring Optional Configurations When options are installed, the functions and interface of this machine can be expanded. • The options that can be installed differ depending on the models. page 336 "Machine Options" Copy Function Function/Reference Option Shift Collate...
11. Specifications for The Machine Function/Reference Option Z-fold Any of Finisher SR4140, Finisher SR4150, Booklet Finisher SR4160 and either Multi-Folding Letter Fold-out Unit FD4010 or Multi-Folding Unit FD4020 Letter Fold-in See "Folding Copied Sheets", User Guide (Full Version). Double Parallel Fold Any of Finisher SR4140, Finisher SR4150, Booklet Finisher SR4160 and Multi-Folding Unit Gate Fold...
Functions Requiring Optional Configurations Functions Option Tray Shift One of the following options is required: • Finisher SR4140 • Finisher SR4150 • Booklet Finisher SR4160 Remote Fax Fax connection unit See "Overview of the Remote Fax Function", User Guide (Full Version). *1 A sub-machine on which fax function is not included can send and receive faxes using the fax function of the main-machine connected via network.
11. Specifications for The Machine Functions Option Half Fold One of the following options is required: See "Folding Printed Sheets", User Guide (Full • Either Finisher SR4140 or Finisher SR4150 Version). and either Multi-Folding Unit FD4010 or Multi-Folding Unit FD4020 •...
Functions Requiring Optional Configurations Interface Functions Option Wireless LAN communication Wireless LAN board See "Connecting to a Wireless LAN", User Guide (Full Version). Parallel Interface Connection IEEE 1284 interface board See "Connecting an IEEE 1284 Cable", User Guide (Full Version). Extra Ethernet Interface (for Printer) Device server option See "Connecting a LAN Cable", User Guide (Full...
11. Specifications for The Machine Function Compatibility Function Compatibility The chart shows Function Compatibility when [Interleave Priority] is set to [Switch Every Specified No.]. : Simultaneous operations are possible. : Operation is enabled when the relevant function key is pressed and remote switching (of the scanner/external extension) is done. : Operation is enabled when the [Interrupt] key is pressed to interrupt the preceding operation.
Page 357
Function Compatibility Function Compatibility The symbols in the cells have the following meanings: Blank: These modes can be used together. ×: These modes cannot be used together. The first mode selected will be the mode you are working in. : These modes cannot be used together. The second mode selected will be the mode you are working in. Function selected second Functions ×...
12. Legal and Contact Information Environmental Regulations ENERGY STAR Program (mainly North America) ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
12. Legal and Contact Information Time of Switch into Time of Switch Out Model Name Power Consumption Sleep Mode from Sleep Mode IM 9000 (mainly 16 minutes 60 seconds or less Europe and Asia) 0.55 W (mainly North America) 0.54 W IM 7000/8000 (mainly 1 minute...
Environmental Regulations The symbol indicates that the product must not be treated as municipal waste. It must be disposed of separately via the appropriate return and collection systems available. By following these instructions you ensure that this product is treated correctly and help to reduce potential impacts on the environment and human health, which could otherwise result from inappropriate handling.
For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.
Environmental Regulations Notes to users in the state of California (Notes to Users in USA) (mainly North America) Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate...
12. Legal and Contact Information Copyright Information about Installed Software Open source software is used in the machine and applications that can be downloaded from the Application Site. You can check their copyright information in the following settings or applications. •...
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Firefox is registered trademarks of the Mozilla Foundation. Dropbox is a registered trademark or trademark of Dropbox, Inc.
Page 366
12. Legal and Contact Information ® ® Microsoft Windows ® ® Microsoft Windows 8.1 Pro ® ® Microsoft Windows 8.1 Enterprise • The product names of Windows 10 are as follows: ® ® Microsoft Windows 10 Home Premium ® ® Microsoft Windows 10 Pro...
Page 367
Trademarks (User Guide) ® Microsoft® Windows Server 2019 Standard ® Microsoft® Windows Server 2019 Essentials ® ® Wi-Fi and Wi-Fi Direct are registered trademarks of Wi-Fi Alliance. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
Need help?
Do you have a question about the IM 8000 and is the answer not in the manual?
Questions and answers