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Summary of Contents for HotSpring HIGHLIFE GRANDEE GGNE
- Page 1 HIGHLIFE COLLECTION ® 2024 Owner’s Manual 50Hz ™ ™ ™ ™ ™ GRANDEE ENVOY VANGUARD ARIA SOVEREIGN PRODIGY ™ JETSETTER ™ JETSETTER ™...
- Page 2 Prior to registering, you will need the serial number that is located within the equipment compartment of your HOT SPRING spa. To register please go to or simply scan the QR code below: http://www.hotspring.com/hot-tub-owners/hot-tub-product-warranty-registration FOR YOUR RECORDS Spa Model/Serial Number:...
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Page 3: Table Of Contents
TABLE OF CONTENTS TABLE OF CONTENTS SAFETY INFORMATION SPA CARE AND MAINTENANCE IMPORTANT SAFETY INSTRUCTIONS ......1 DRAIN & REFILL INSTRUCTIONS ........29 IMPORTANT SPA INSTRUCTIONS ........3 PREVENTION OF FREEZING .........29 GETTING STARTED FILTER SYSTEM..............30 SPA FEATURES ..............4 FILTER CARTRIDGES REMOVAL & CLEANING ..30 QUICK START-UP INSTRUCTIONS ......... -
Page 4: Safety Information
Safety Information • A ground terminal (pressure wire connector) is provided on the control box inside the unit to permit connection of a minimum 6 solid copper bonding conductor between this point and any ² IMPORTANT SAFETY metal equipment, metal water pipe, metal enclosures of electrical equipment, or conduit within 1.5 m (5') of the unit as needed to comply INSTRUCTIONS with local requirements. - Page 5 HEALTH PROBLEMS AFFECTED BY SPA USE • Be sure your spa is connected to the power supply correctly - use a licensed electrical contractor. • Pregnant women should consult a physician before using spa. • Disconnect the spa from the power supply before draining the spa or •...
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Page 6: Important Spa Instructions
SPA SHELL AVOIDING THE RISK OF SKIN BURNS Your HOT SPRING spa has an acrylic shell. Stains and dirt generally will not adhere to your spa’s surface. A soft cloth should easily remove • To reduce the risk of injury, before entering a spa the user should most dirt. -
Page 7: Getting Started
Getting Started SPA FEATURES (Your spa may look different) 1 ) Control panel has a full color LCD touchscreen 2 ) The SmartJet system lets you divert water ® to different combinations of jets simply by turning the lever. 3) The Comfort Control lever lets you dial in ®... -
Page 8: Quick Start-Up Instructions
Pre-Delivery Instruction booklet can be obtained from either your HOT FOOTWELL are not adjustable. SPRING dealer or online at: www.HotSpring.com/planning-tools/pre-delivery-instructions HYDROSTREAM JET The HYDROSTREAM jet is a mid-size hydromassage jet that delivers a great massage to the feet, back and shoulder areas. Turn the faceplate to increase and decrease the jet pressure. - Page 9 illustration in Spa Features section) are open by turning each one clockwise and checking to see that the SMARTJET lever is pointing • Know which water treatment system you will be using and make sure in the ON position. you have necessary chemicals available. Read all of the instructions 4.
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Page 10: Equipment Compartment Door
11. TEST WATER WEEKLY OR BEFORE EACH TIME 10. RECHECK the Total Alkalinity (TA) at 80 ppm, Calcium Hardness THE SPA IS USED. (CH) at 100 ppm (if using a Salt System 50 ppm), then spa water pH at between 7.2 and 7.8. using a FRESHWATER 5-way test strip. IMPORTANT: Make sure you adjust your Total Alkalinity first, as an out-of-balance condition will affect your ability to adjust the pH... -
Page 11: Water Quality And Maintenance
Calcium Remover ™ to the bottom of the cover. This type of damage is considered chemical abuse and is not covered under the terms of the limited warranty. System *For more information visit www.hotspring.com/save-water Water Quality and Maintenance Page 8... -
Page 12: Fundamentals Of Water Maintenance
FUNDAMENTALS OF pH reading is between 7.2 - 7.8. To lower the pH level, use HOT SPRING FRESHWATER pH/Alkalinity Down (sodium bisulfate). WATER MAINTENANCE To raise the pH level, use FRESHWATER pH/Alkalinity Up • Testing: Test the water weekly or each time the spa is used with (sodium carbonate). -
Page 13: The Hot Spring Spa Water Maintenance Program
THE HOT SPRING SPA WATER FRESHWATER SALT SYSTEM (OPTIONAL) MAINTENANCE PROGRAM The Salt System converts water and sodium chloride salt into chlorine sanitizer. This is compatible with chlorine based systems and chemicals. Although the system is reduced maintenance, it is not FILLING THE SPA WITH WATER automatic. -
Page 14: Vanishing Act Instructions
VANISHING ACT INSTRUCTIONS (Your spa may look different) HEATER RETURN Instructions for Use: IMPORTANT: • Always make sure water is balanced and properly sanitized, After filling your hot tub, use a test strip to measure the using the EPA approved sanitizer, before entering your hot hardness level of the water. -
Page 15: Vacation Water Care Instructions
OZONE MAINTENANCE LONG TIME PERIODS (5-14 DAYS) (OPTIONAL) Reduced or no ozone bubbles coming from heater return (clogged Prior to leaving: ozone injector) or no ozone, clean the injector: 1. At least one day before you leave, set the temperature to its lowest 1. -
Page 16: Water Terminology
Eventually the soap build-up in the water will be concentrated, resulting in an unclean feeling on the bather’s skin, which is impossible Oxidizer: The use of an oxidizing chemical is to prevent the buildup to remedy. When this occurs, it’s time to drain and refill the spa. of contaminants, maximize sanitizer efficiency, minimize combined Depending on the soap input, the water should last about four months chlorine and improve water clarity. -
Page 17: Operating Instructions
Operating Instructions Home Screen Functions - Main Screen FRESHWATER FRESHWATER Salt System screen. MAIN CONTROL PANEL Salt System NOTE: This is also works for the (Optional IQ IQ Smart Monitoring System if The main control panel features a full color LCD touchscreen that system) installed. -
Page 18: Home Screen Top Bar
HOME SCREEN TOP BAR SETTINGS SCREEN Press on the Home screen to display the Settings Screen. In the setting screen you will be able to set the spa clock, see internal Home Screen information about your spa, change to °F or °C, change brightness of the screen, change the language and lock out the spa screen functions. - Page 19 SETTINGS SCREEN CONTINUE INFORMATION SCREEN Press button in Settings screen to display specific spa Information Settings screen. Info Spa Model: xxxxxxxxxx Control Box: xxxxxxxxx Bartop: xxxxxxx Graphics: xxxxxxxxx SPA LOCK When active, the Spa Lock feature disables all functions on the control CLOCK SETTING SCREEN panel.
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Page 20: Home Screen
HOME SCREEN Heat Figure 2 Energy Saving Mode Heat w/Boost Heat Saver Main Screen Chill Auto w/Boost Figure 3 TEMPERATURE CONTROL HOUR MINUTE DURATION Press the screen if in sleep mode and then the actual temperature on Home screen to display Set Temperature screen below. -
Page 21: Jet Menu
JET MENU Press on Home screen to display Jet Menu screen. HOUR MINUTE Auto Clean Cycle Screen Home Screen In the Auto Clean Cycle Screen you will be able to set the time of day you would like the clean cycle to run every day. NOTE: The clean cycle time CAN NOT overlap with the Energy Savings Depending on you spa model you will see one of the following screens. -
Page 22: Lights Control
LIGHTS CONTROL Option 3: Press any of the white circles on the screen to bring up a zone screen. Press on the Home screen to access primary lights screen. This option allows you too customize each zone with a different color and brightness. -
Page 23: Freshwater Salt System (Only)
MUSIC SYSTEM (OPTIONAL) Option 4: Press logo light zone #5 white circle illustrated on previous page to enter Press on the Home screen to access the Music System screen. the Logo Light screen. The Music icon will only display on the Home Screen if your spa has the Press the to manually adjust the brightness of the Logo Music System installed. -
Page 24: Jet Menu
JET MENU GRANDEE (MODEL GGNE) JET PUMP 1-JET SYSTEM 1 JET PUMP 1-JET SYSTEM 2 Right SMARTJET lever in position Right SMARTJET lever in position 4 PRECISION jets with MOTO-MASSAGE DX 4 PRECISION jets with MOTO-MASSAGE DX 4 PRECISION jets 2 HYDROSTREAM jets 6 HYDROSTREAM jets 2 PRECISION jets... -
Page 25: Envoy (Model Kkne)
ENVOY (MODEL KKNE) JET PUMP 1-JET SYSTEM 2 JET PUMP 1-JET SYSTEM 1 Right SMARTJET lever in position Right SMARTJET lever in position 4 PRECISION jets with MOTO-MASSAGE DX 2 SOOTHINGSTREAM jets 2 HYDROSTREAM jets 2 dual port hydromassage rotary jets 2 PRECISION jets 1 FOOTSTREAM jet 10 PRECISION jets... -
Page 26: Vanguard (Model Vvne)
VANGUARD (MODEL VVNE) JET PUMP 1-JET SYSTEM 1 JET PUMP 1-JET SYSTEM 2 SMARTJET lever in position SMARTJET lever in position 4 PRECISION jets with MOTO-MASSAGE DX 2 SOOTHINGSTREAM jets 2 HYDROSTREAM jets 2 rotary hydromassage jets 2 PRECISION jets 2 FOOTSTREAM jets 10 PRECISION jets NOTE:... -
Page 27: Aria (Model Arne)
ARIA (MODEL ARNE) JET PUMP 1-JET SYSTEM 1 JET PUMP 1-JET SYSTEM 2 SMARTJET lever in position SMARTJET lever in position 2 SOOTHINGSTREAM jets 4 PRECISION jets with MOTO-MASSAGE DX 2 rotary hydromassage jets 2 HYDROSTREAM jets 2 FOOTSTREAM jets 2 PRECISION jets NOTE: Indicates Levers... -
Page 28: Sovereign (Model Iine)
SOVEREIGN (MODEL IINE) JET SYSTEM 1 SMARTJET lever in position 1 MOTO-MASSAGE DX jet 4 directional PRECISION jets 2 rotary PRECISION wrist jets 2 FOOTSTREAM jets 6 directional PRECISION jets 1 Water Feature NOTE: Indicates Levers used in system JET SYSTEM 2 SMARTJET lever in position 10 directional PRECISION jets... -
Page 29: Prodigy (Model Hne)
PRODIGY (MODEL HNE) JET SYSTEM 1 SmartJet lever in position 1 MOTO-MASSAGE DX jet 4 directional PRECISION jets 2 HYDROSTREAM jets 2 directional PRECISION jets 10 directional PRECISION jets 2 HYDROSTREAM jets g. 1 Water Feature NOTE: Indicates Levers used in system JET SYSTEM 2 SmartJet lever in position... -
Page 30: Jetsetter Lx (Model Jtne)
JETSETTER LX (MODEL JTNE) JET SYSTEM 1 SMARTJET lever in position 1 MOTO-MASSAGE DX jet 4 directional PRECISION jets 2 rotary PRECISION wrist jets 4 directional PRECISION jets 6 directional PRECISION jets NOTE: Indicates Levers used in system JET SYSTEM 2 SMARTJET lever in position 1 MOTO-MASSAGE DX jet... -
Page 31: Jetsetter (Model Jjne)
JETSETTER (MODEL JJNE) JET SYSTEM 1 SMARTJET lever in position 1 MOTO-MASSAGE DX jet 4 directional PRECISION jets 2 rotary PRECISION wrist jets 1 FOOTSTREAM jet NOTE: Indicates Levers used in system JET SYSTEM 2 SMARTJET lever in position 10 directional PRECISION jets 2 SOOTHINGSTREAM jets 1 dual port hydromassage rotary jets Jet Menus... -
Page 32: Spa Care And Maintenance
Spa Care and Maintenance PREVENTION OF FREEZING Your spa has been designed and engineered for year-round use in any Your HOT SPRING spa is manufactured from the highest quality, most climate. In some areas, extremely cold temperatures below durable materials available. Even so, the spa care and maintenance -12°C (10°F) combined with strong wind, may cause partial freezing of the program you develop will ultimately determine how long your spa, and its jet pump, even though the water inside the spa remains at the selected... -
Page 33: Filter System
b) BELLAFONTANA water feature, if applicable (plug 2 openings and cartridges within the filter compartment after each cleaning will help to use the shop vac to pull water from the 3 opening). extend their service life. IMPORTANT: The frequency and duration of use, and the number of c) Filter compartment and MOTO-MASSAGE DX niche, if applicable occupants all contribute to determining the appropriate time between (removal of the faceplate may be necessary). -
Page 34: Care Of The Exterior
COVER CARE To remove and replace the spa pillows: The cover is made with a solution dyed polyester fabric and is an 1. Carefully pull and lift on one end of pillow to stretch pillow (longer) attractive, durable foam insulation product. Monthly cleaning is until the pillow is released from the plastic retainer. -
Page 35: Cover Lifter System
COVER LIFTER SYSTEM HOW TO CLOSE THE COVER 1. Standing alongside the cover, place one hand on the upper corner Clearance required behind cover when open: of the cover and gently push forward in the direction of the spa. The cover will rotate forward to cover half of the spa. -
Page 36: Electrical Requirements
Electrical Requirement CONDUIT INSTALLATION INSTRUCTIONS To connect the electrical service, first detach the equipment INSTALLATION compartment door as follows: IMPORTANT: Fill the spa with water before turning on the power. • See page 46 for Door Removal Instructions Your HOT SPRING spa has been carefully designed to give you •... -
Page 37: Installation Instructions
Installation Instructions a build-up of water around the spa. When building a new room for the spa it is recommended that a floor drain be installed. The humidity will naturally increase with the spa installed. Water may get into woodwork SITE PREPARATION and produce dry rot, mildew, or other problems. -
Page 38: Spa Leveling Instructions
than a single level pad could create problems with their installation. Model As a homeowner, it is your responsibility to provide a suitable, level GRANDEE (GGNE) 97 cm (38") 254 cm (8'4") 231 cm (7'7") foundation for your spa. Keep in mind that most delivery crews are not ENVOY (KKNE) equipped to level and prepare spa sites. -
Page 39: Grandee
GRANDEE Grandee Dimensions NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions. (Front view) DOOR 9" (22.9 cm) ELECTRICAL CONNECTION 46" (116.8 cm) ELECTRICAL (2.5" (6.5 cm) Height from ground) CONNECTION 58" (142.0 cm) MAIN DRAIN (2.5"... -
Page 40: Envoy
ENVOY Grandee Dimensions NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions. (Front view) DOOR 9" (22.9 cm) ELECTRICAL CONNECTION 46" (116.8 cm) ELECTRICAL (2.5" (6.5 cm) Height from ground) CONNECTION 58" (142.0 cm) MAIN DRAIN (2.5"... -
Page 41: Vanguard
VANGUARD Aria & Vanguard Dimensions NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions. (Front view) DOOR 9" (22.9 cm) ELECTRICAL CONNECTION (2.5" (6.5 cm) Height from ground) 38.75" (98.4 cm) ELECTRICAL 43.5" (110.5 cm) CONNECTION (2.5"... -
Page 42: Aria
ARIA Aria & Vanguard Dimensions NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions. (Front view) DOOR 9" (22.9 cm) ELECTRICAL CONNECTION (2.5" (6.5 cm) Height from ground) 38.75" (98.4 cm) ELECTRICAL 43.5" (110.5 cm) CONNECTION (2.5"... -
Page 43: Sovereign
SOVEREIGN Sovereign Dimensions NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions. (Front view) DOOR 9" (22.9 cm) ELECTRICAL CONNECTION 29.0" (73.7 cm) (2.5" (6.5 cm) Height from ground) ELECTRICAL 36.5" (92.7 cm) CONNECTION MAIN DRAIN 41.25"... -
Page 44: Prodigy
PRODIGY Dimensions Prodigy NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions. (Front view) DOOR 9" (22.9 cm) ELECTRICAL CONNECTION 34.75" (88.3 cm) (2.5" (6.5 cm) Height from ground) ELECTRICAL 40.5" (102.9 cm) CONNECTION MAIN DRAIN (2.5"... -
Page 45: Jetsetter Lx & Jetsetter
JETSETTER LX & JETSETTER Dimensions Jetsetter NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions. (Front view) DOOR 9" (22.9 cm) ELECTRICAL CONNECTION 34.25" (87 cm) (2.5" (6.5 cm) Height from ground) ELECTRICAL 38.75" (98.4 cm) MAIN DRAIN CONNECTION 44.75"... -
Page 46: Service Information
Service Information If the spa is not heating, the red and green lights are blinking, but the pump and light are operating, then the pressure switch may be open. Opening of the pressure switch is normally a result of one or a GENERAL INFORMATION combination of these problems: A clogged filter cartridge... -
Page 47: Acts Invalidating Warranty
ACTS INVALIDATING WARRANTY The filter lid on the spa is not designed to support heavy weight loads and should not be used as a seat. In extreme cases the lid could crack The limited warranty is void if the HOT SPRING spa has been and break. - Page 48 GENERAL OPERATION TROUBLESHOOTING GUIDE Problem Probable causes Solutions Entire spa is inoperative • Power failure • Check power source • RCD tripped • Reset RCD; call for service if it will not reset • Heater high-limit thermostat tripped • Disconnect power for at least thirty seconds to reset heater high limit. If it will not reset, check for clogged filters.
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Page 49: Door Panel Removal
DOOR PANEL REMOVAL Use the following instruction to remove the front door panel below the docking station. When replacing the door, reverse the order making sure the Logo is properly connected first. Locate spa locking clips Go to the 3 locking III) clip and use the following steps to... -
Page 50: Spa Specifications
SPA SPECIFICATIONS Spa Model Footprint Height Effective Heater Water Filled Dead Electrical Dimension Filter (Watts) Capacity Weight Weight* Weight* Requirements Area 230 volt, 20 amp GRANDEE 2.54 m 97 cm 30 m²** 1,725 liters 360 kg 2,645 kg kg/m² 1,500 Single phase RCD (Model GGNE) 2.31 m... - Page 52 This manual contains installation, operating, maintenance and service information for the following 2024 HOT SPRING spa models: MODELS EFFECTIVE DATE GRANDEE (MODEL GGNE) 12/23 ENVOY (MODEL KKNE) 12/23 VANGUARD (MODEL VVNE) 12/23 ARIA (MODEL ARNE) 12/23 SOVEREIGN (MODEL IINE) 12/23 PRODIGY (MODEL HNE) 12/23 JETSETTER LX (MODEL JTNE)
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