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TS4 FAQ
TABLE OF CONTENTS
Specifi cations
1.
M1, Max & Ultra Macs
USB-C
Monitors & Resolution
10. If I connect dual monitors to the TS4 what is the maximum resolution?
15. Is the TS4 fully compatible with the Apple Pro Display XDR at full resolution?
Charging & Power
16. What is the maximum laptop charging capability of the TS4?
17. If my laptop charges at less than 98W does the TS4 scale down the charging?
18. If I am using a computer that doesn't require power from a dock, such as the M1 Mac mini,
does the TS4 still supply power?
19. Can I use all 8 USB ports on the TS4 at the same time?
20. Why does the front USB-C port charge at 20W?
SD Card Readers, Audio & Cables
21. Can I use both the SD and microSD card readers at the same time?
22. Can I use both audio outputs at the same time?
23. What cables can I use with the TS4?
24. Can I use a longer cable with the TS4 at full performance?
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Summary of Contents for CalDigit TS4
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Page 1: Table Of Contents
16. What is the maximum laptop charging capability of the TS4? 17. If my laptop charges at less than 98W does the TS4 scale down the charging? 18. If I am using a computer that doesn’t require power from a dock, such as the M1 Mac mini, does the TS4 still supply power? 19. -
Page 2: What Is The Minimum Macos Specifi Cation Required To Use The Ts4
Yes, the TS4 is fully compatible with Thunderbolt 3 computers. 4. Does the TS4 work with M1 Macs? Yes, the TS4 is fully compatible with M1 Mac including M1 MacBook Pros, iMacs, and Mac mini. 5. Does the TS4 work on an M1 Max and M1 Ultra Mac Studios? Yes, the TS4 works on both the M1 Max and M1 Ultra Max Studios. -
Page 3: Does The Ts4 Work With Usb-C Computers
8. Does the TS4 work with USB-C computers? Yes, the TS4 is compatible with USB-C computers. The TS4 adapts to the capabilities of the host USB-C computer, and the functionality of the TS4 will depend on the USB-C computer’s capabilities. Some Windows PC manufacturers have decided to limit the functionality of their USB-C ports, such as display output and charging. -
Page 4: 12. How Do I Connect A Single Monitor To The Ts4
Thunderbolt ports. Option 2 (Thunderbolt Monitor) Directly connect a Thunderbolt monitor to one of the spare Thunderbolt ports on the TS4. Option 3 (USB-C Monitor) Directly connect a USB-C monitor to one of the spare Thunderbolt ports on the TS4. - Page 5 17. If my laptop charges at less than 98W does the TS4 scale down the charging? Yes, if your laptop charges at less than 98W, the TS4 will only supply the amount of power your laptop requires. For example, if you are using the 13” M1 MacBook Pro which charges at 61W, the TS4 will only supply 61W.
- Page 6 For the optimal compatibility we recommend to use certifi ed 40Gb/s Thunderbolt 4 cables. 24. Can I use a longer cable with the TS4 at full performance? Customers can use longer 2M Thunderbolt 4 cables with the TS4 without losing any performance (sold separately).
Need help?
Do you have a question about the TS4 and is the answer not in the manual?
Questions and answers
I have connect my new Canon printer to my MacBook Pro laptop using a TS4 USB-A connection to the printer, but a Canon notice says my laptops not connected to the printer.
To troubleshoot the connection issue between your Canon printer and MacBook Pro using the CalDigit TS4 USB-A connection:
1. Connect the printer directly to the MacBook Pro (bypassing the dock) to check if it works.
2. Ensure the latest macOS updates are installed.
3. Check if the Canon printer is supported on macOS 13.3.
4. If the printer is too old and no longer supported by Canon, scanner features may not work even if printing does.
5. Try using AirPrint if the printer supports it.
6. If scanning is essential, consider replacing the printer with a newer model compatible with macOS.
This answer is automatically generated