CalDigit USB-C ProDock User Manual

CalDigit USB-C ProDock User Manual

Thunderbolt 3 & usb-c dock with dual 4k connectivity

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3 & USB-C ® Dock with Dual 4K Connectivity
Thunderbolt
TM
USER GUIDE
For more information visit www.CalDigit.com

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Summary of Contents for CalDigit USB-C ProDock

  • Page 1 3 & USB-C ® Dock with Dual 4K Connectivity Thunderbolt USER GUIDE For more information visit www.CalDigit.com...
  • Page 2: Table Of Contents

    Table of Contents 1. General Information 2. Laptop Compatibility 3. Using the USB-C Pro Dock 4. Interface Summary 5. iPad Pro 6. Specifications 7. Accessories 8. Technical Support & Warranty Information...
  • Page 3: General Information

    1. General Information Introduction Eliminate the confusion surrounding the Type-C connector with a dock that adapts to the interface it is connected to. Thunderbolt™ 3 and USB-C share the same connector, and until now Thunderbolt™ 3 devices have only worked on Thunderbolt™ 3 host laptops, creating confusion for many users.
  • Page 4 Doing so can result in personal injury, damage the device, and will void the warranty. If you have any issues, please contact CalDigit Technical Support.
  • Page 5 System Requirements System Requirements USB-C computer Thunderbolt 3 computer macOS 10.14.5 Mojave or later Windows 10 or later In the Box • 1 x USB-C Pro Dock • 1 x Power Supply • 1 x Power Cord (plug style may vary based on regional regulations and requirements.) •...
  • Page 6: Laptop Compatibility

    2. Laptop Compatibility The USB-C Pro is intended for use with Thunderbolt 3 (40Gb/s) and USB-C laptops. In addition it can be used with USB-A (5Gb/s) laptops with reduced functionality. Thunderbolt USB-C Laptop USB-A (5Gb/s) Laptop (40Gb/s) Laptop ✓ ✓ Dual Displays ✓...
  • Page 7: Using The Usb-C Pro Dock

    3. Using the USB-C Pro Dock Powering the USB-C Pro Dock The USB-C Pro Dock requires power from the AC adapter to operate. Connect the AC adapter connector to the DC jack on the back of the USB-C Pro Dock and the other side to an AC outlet. To power off the USB-C Pro Dock, disconnect the power cable from the AC outlet.
  • Page 8 Connecting the USB-C Pro Dock to your computer Once the USB-C Pro Dock has been powered on, connect the device using the supplied Thunderbolt™ 3 cable from the Thunderbolt™ 3 port labeled “Computer” on the USB-C Pro Dock to a Thunderbolt™ 3 or USB-C port on your computer.
  • Page 9 USB storage devices from the USB-C Pro Dock without the need to manually disconnect them one by one. NOTE The CalDigit Docking Station Utility Installer file needs to be downloaded and installed on your Mac from the CalDigit website. Please go to downloads.caldigit.com/ to download the Installer package.
  • Page 10 Disconnecting all USB storage devices Open the CalDigit Docking Station Utility on the top menu bar. Click the eject button on the USB-C Pro Dock image. Disconnecting individual USB storage devices Open the CalDigit Docking Station Utility on the top menu bar.
  • Page 11 Windows Thunderbolt Authentication The USB-C Pro Dock works right out of box with most of Windows Thunderbolt 3 computers, however, some of Window machines require you to authorize the Thunderbolt connection to the USB-C Pro Dock through Intel’s Thunderbolt 3 software when first connecting to it. You may see a pop-up message from Windows when connecting to USB-C Pro Dock or you can bring up Thunderbolt software from system tray, then...
  • Page 12: Interface Summary

    4. Interface Summary Thunderbolt™ 3 The USB-C Pro Dock features a full speed 40Gb/s Thunderbolt™ 3 port. This port is used to connect the USB-C Pro Dock to the computer. It is compatible with Thunderbolt™ 3 and USB-C laptops. DisplayPort The dual DisplayPort 1.2 connectors offer a convenient way of adding dual displays up to 4K 60Hz to your laptop.
  • Page 13 Supported Monitor Configurations Thunderbolt 3 Windows * & USB-C Windows & MacBook** MacBook Pro, MacBook Air ✓ ✓ Dual Monitors ✓ Dual 4K 60Hz ✓ Dual 4K 30Hz ✓ Single 4K 60Hz ✓ ✓ Single 4K 30Hz ✓ ✓ Dual HD NOTE * Some Windows Thunderbolt 3 laptops only support one DisplayPort stream from...
  • Page 14 USB-C (USB 3.2 Gen.2) The front-facing USB-C port features 10Gb/s performance. This port is ideal for fast storage devices. USB-A (USB 3.2 Gen.1) The front and rear USB-A ports support up to 5Gb/s performance and can be used to connect various USB devices to your dock. SD Card Reader Supporting SD 4.0 UHS-II performance, the front SD Card Reader can be used to quickly transfer files from your camera’s SD Cards.
  • Page 15 Ethernet The Ethernet port features Gigabit Ethernet speeds and is ideal for connecting to your home or office’s wired Internet connection. Laptop Charging The USB-C Pro Dock supports up to 85W Laptop Charging for Thunderbolt (40Gb/s) and USB-C laptops. NOTE Some PC manufacturers have chosen to limit charging functionality from 3rd party docking stations.
  • Page 16: Ipad Pro

    5. iPad Pro As the USB-C Pro Dock is USB-C compatible, it will also work with the iPad Pro, which features a USB-C port. Connect a 4K monitor, external drives, Ethernet, speakers, mouse (AssistiveTouch), keyboard, SD card reader, and even fast charge the iPad Pro, all with one cable.
  • Page 17: Specifications

    6. CalDigit USB-C Pro Dock Specifications Interface: Windows 10 or later Environment: • 1 x Thunderbolt™ 3 (Compatible with USB-C Host) Ambient Temperature: • 2 x DisplayPort 1.2 32°F ~ 140°F (0°C ~ 60°C) Size and Weight: • 3 x USB 3.2 Gen. 1 Type-A (5Gbps) •...
  • Page 18: Accessories

    • CalDigit USB-C Cable 1m (10Gb/s) Power Supply • CalDigit USBC Pro Dock 150W AC Adapter PSU DisplayPort to HDMI Adapter • CalDigit “Active” DisplayPort to HDMI Adapter Please contact CalDigit or an authorized CalDigit reseller for availability and pricing.
  • Page 19: Technical Support

    • Phone (US): (714) 572-6668 • Phone (UK/EU): +44 (0) 1993 700 972 • Website: https://www.caldigit.com/support When contacting CalDigit Technical Support, make sure to be at your computer and have the following information available: 1. Your USB-C Pro Dock serial number 2.

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