STEP 1
PREP THE ROBOT
..........
Side Brush
• Remove protective film from robot and dock.
• Attach side brush.
STEP 3
TURN ON AND CHARGE ROBOT
6
h
First
Charge
• To turn on the robot, press the DOCK button for 5
to 7 seconds until the lights illuminate on the robot.
• To charge, place the robot on the dock's charging
contacts. It may take up to 6 hours to charge
completely.
CAN'T CONNECT TO WI-FI?
Restart your phone
• Turn off phone, wait a few minutes, then turn it back on
and connect to Wi-Fi.
Reboot your robot
• Take robot off dock and press and hold down the
CLEAN button on the robot for 12 seconds. Turn your
robot back on by placing it on the dock.
Reboot your router
• Unplug the router power cable for 30 seconds, then
plug it back in. Allow several minutes for your router to
reboot completely.
sha rkcl e a n.eu
SETUP
STEP 2
SET UP THE DOCK
1 m
1 m
1.5 m
• Find a permanent location for the dock in a spot
with a strong Wi-Fi signal.
• Place the dock on bare floor, away from rugs or
carpets, with its back against the wall.
• Attach the landing mat to the bottom of the dock.
• Plug in the dock. The indicator light will illuminate
green when the dock has power.
STEP 4
DOWNLOAD THE APP
SharkClean
App Features
Precision Home Mapping
✔
Room Select
✔
Spot Cleaning
✔
No Go Zones
✔
Scheduling
✔
Carpet Zones
✔
Search "SharkClean" in the app store or scan the QR
code on the front cover to download the app.
Questions? Steps if You're Stuck:
Having trouble connecting to your robot?
For how-to videos, FAQs, troubleshooting, and tips &
tricks visit: sharkclean.eu.
For full instruction booklet visit: qr.sharkclean.com/
https://qr.sharkclean.com/RV2620EU or
SCAN HERE USING YOUR SMARTPHONE CAMERA
• To use the app, your phone must be
connected to a 2.4 GHz network. The app
will not work on a 5 GHz network.
• DO NOT use a VPN or a proxy server.
• Make sure Wi-Fi isolation is turned off on the router.
Your robot will need to complete an Explore Run
without the mopping Module attached to create a
map of your home.
In the Explore Run, your robot will wander around
your home as it creates a map.
After this run, you can create Carpet Zones in the
areas of your home that you want to the robot to
avoid while mopping. If you do not want to set up
Carpet Zones, or do not have carpets or rugs in your
home, you can skip this step.
PLACE
DOCK
Now you're ready to clean.
ON BARE
FLOOR
Attach the fluid mopping Module to your robot to enter Mopping Mode.
In this mode, your robot will vacuum and mop simultaneously.
ATTACH MOPPING PAD
• Insert the flat edge of the pad through the slot
in the mopping Module.
• Secure to the back of the mopping Module.
INSERT MOPPING MODULE INTO ROBOT
• Firmly push the
mopping Module
into the back of
the robot. (Do not
remove the dust
bin.)
• When properly
inserted, the
mopping Module
will click securely
into place.
• Your robot is
ready to
simultaneously
vacuum and mop
your hard floors.
BEFORE YOU CLEAN
INTERACTIVE MAP WITH CARPET ZONES
HOW TO SET UP MOPPING MODE
FILL MOPPING MODULE
• Fill with water to the water line.
REMOVE MOP ACCESSORIES AFTER USE
• Press the release button at the fill port and slide out
the mopping Module.
• Pour out the water.
• Remove the pad and
Remove the pad and
follow the care
instructions on the
back of the pad.
s ha rkc lea n.eu
Need help?
Do you have a question about the MATRIX ROBOT and is the answer not in the manual?
Questions and answers
Repeated error message saying dust bin is blocked. Have dumped bin and cleaned thoroughly and still get that message. Help please
To resolve the dust bin blocked error message on your Shark MATRIX ROBOT after cleaning the bin, make sure to:
1. Empty all debris and dust into the trash.
2. Check and remove any debris between the filter and the plastic shield inside the dust bin.
This ensures the dust bin is fully clear and should resolve the error.
This answer is automatically generated
How do I start a new cleaning job when the first was not finished
To start a new cleaning job on the Shark MATRIX ROBOT if the previous job was not finished, press the DOCK button on the robot for 5–7 seconds until the lights turn on. This will power on the robot and allow you to begin cleaning again.
This answer is automatically generated
How do I clean dust roller