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S E L F - E M P T Y
Robot Vacuum
2500
OWNER'S GUIDE

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Do you have a question about the AI ROBOT 2500 and is the answer not in the manual?

Questions and answers

Janice Demontebreum
June 1, 2025

How can I get my Shark rv2500 to skip a week's cleaning when I am on vacation?

1 comments:
Mr. Anderson
June 1, 2025

To skip a week's cleaning while on vacation, you can turn off the robot by pressing and holding the CLEAN button for 5–7 seconds. This will power down the device and prevent it from running scheduled cleanings. When you return, power it back on the same way.

This answer is automatically generated

Dan
February 20, 2025

Why is the vac telling me to move to a level surface?

1 comments:
Mr. Anderson
February 20, 2025

The Shark AI Robot 2500 may be telling you to move it to a level surface because its cliff sensors detect an uneven surface or a potential drop-off, such as stairs or a ledge. To function properly, the robot needs a stable, flat surface to navigate and clean effectively. Ensure that rugs, carpets, or runners near stairs extend at least 8 inches away to prevent sensor errors.

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Philip Carman
February 20, 2025

We get error #6: "Please make sure my front bumper is moving freely. Error #6. But the front bumper is free but the robot won't reset.

1 comments:
Mr. Anderson
February 20, 2025

Error #6 is not explicitly listed in the provided context. However, for similar errors where the robot is stuck or has trouble resetting, try the following steps:

1. Move the robot to a different location on a level surface.
2. Ensure the front bumper moves freely in and out.
3. Turn the power off and back on.
4. Check if the base indicator light turns blue when placing the robot on the base.

If the issue persists, refer to the troubleshooting section in the manual.

This answer is automatically generated

Norm
February 1, 2025

how do find parts for a 2500 model robotic vacum

1 comments:
Mr. Anderson
February 10, 2025

You can find replacement parts for the Shark AI ROBOT 2500 at sharkaccessories.com.

This answer is automatically generated

Gloria Maynigo
January 22, 2025

How to replace brushes bc it worn out .is there.tool to remove brushes

1 comments:
Mr. Anderson
February 10, 2025

To replace worn-out brushes on the Shark AI Robot 2500, follow these steps:

1. Turn off the power before performing maintenance.
2. Remove the side brushes by lifting them off their pegs.
3. Replace any side brushes that are bent or damaged.

No tool is needed for removal. Simply lift the brushes off their pegs.

This answer is automatically generated

George M Trotogott
June 11, 2025

The docking station was powered off a couple days for maintenance. Now it will not power on. Is there a fix, fuse, etc.? Thanks George

Mike Daniels
June 9, 2025

center light is white both end lights are flashing red and machine will not start to clean

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Summary of Contents for Shark AI ROBOT 2500

  • Page 1 S E L F - E M P T Y Robot Vacuum 2500 OWNER’S GUIDE...
  • Page 2: Important Safety Instructions

    “no-go zones” using the f) Smoking or burning objects (hot 29. For SHARK AI ROBOT SELF-EMPTY™ including the following: mapping feature in the SharkClean™ coals, cigarette butts, or matches).
  • Page 3 GETTING TO KNOW YOUR SHARK® AI ROBOT GETTING TO KNOW YOUR SHARK® AI ROBOT Base Indicators Lights Base Power Charging Icon Evacuation Icon Indicator Icon Charge Indicator Lights Robot is emptying Robot is properly aligned Base is plugged in debris into base.
  • Page 4 LIVING WITH YOUR ROBOT PREP YOUR HOME Your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while it Questions? For how-to videos, FAQs, troubleshooting, and tips & tricks, call 1-888-228-5531 for robot support or visit: cleans.
  • Page 5: Base Setup

    BASE SETUP ROBOT BATTERY INDICATOR LIGHTS In Use  Full Partial Charge Charge Charge (White) (White) (Red) While Charging (White) No Charge or Off The Base Power Indicator Icon 3 ft. The white charge indicator lights show how much battery power is remaining. INDICATOR While the robot is charging, both white LED lights 3 ft.
  • Page 6: Buttons And Indicator Lights

    CHARGING BUTTONS AND INDICATOR LIGHTS IMPORTANT: The Shark® AI Robot has a pre-installed rechargeable battery. Charge the battery completely CLEAN BUTTON before first use. It may take up to 6 hours to fully charge. Hold down for 5-7 seconds to power on robot. Press...
  • Page 7 USING THE SHARKCLEAN™ APP AND VOICE CONTROLS website. Search for "Shark Skill". Select the Shark Skill to open the detail page, then select the Enable Skill option. Once enabled, you can ask Alexa to control your robot (i.e., "Alexa, tell Shark to start cleaning").
  • Page 8: Troubleshooting

    SharkClean app. Please take the following steps to enable. Go to your phone settings --> Select Privacy --> Select Local Network --> Toggle Shark Clean on, then try connecting again. Make sure your phone is con- nected to your home Wi-Fi network before trying to connect your robot. Typical home Wi-Fi networks support both 2.4 GHz and 5 GHz.
  • Page 9: Maintenance

    MAINTENANCE MAINTENANCE EMPTYING THE BASE DUST BIN CAUTION: Turn off power before performing any maintenance. EMPTYING THE ROBOT DUST BIN The Base Dust Bin holds up to 60 days' worth of To empty the bin, hold it over the trash, then press dust and debris.
  • Page 10 MAINTENANCE MAINTENANCE CLEANING AND REPLACING ROBOT'S FILTER CLEANING AND REPLACING THE BASE FILTERS Regularly clean the the filters to keep your vacuum's suction power optimal. For optimal suction power, after each use, clean and reinsert the filter inside the robot's dust bin. See sharkclean.com/AIRobotSE for replacement filters.
  • Page 11 MAINTENANCE MAINTENANCE CLEANING SENSORS AND CHARGING CONTACTS SELF-CLEANING BRUSHROLL CLEAN SENSORS AND CHARGING CONTACTS AS NEEDED. With a dry cloth, gently dust off the sensors The Self-Cleaning Brushroll actively removes hair wrap while your robot cleans. If some debris remains and contacts located on the bottom of the robot and on the base.
  • Page 12: Cleaning The Wheels

    CAUTION: Turn off power before performing any maintenance. CLEAN FRONT WHEEL HOUSING PERIODICALLY. TROUBLESHOOTING See sharkaccessories.com for replacement parts. If any error lights are illuminated or flashing on your Shark® AI Robot, see the error code chart below: ERROR ERROR CODE...
  • Page 13 QR code with your smartphone camera. Download and install youtube.com/shark the SharkClean™ app s h a r kc l e a n . c o m /A I R o b o t S E s h a r kc l e a n . c o m /A I R o b o t S E...
  • Page 14 END-USER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE END-USER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE 5.6 You will not use the Ayla Application Libraries or Ayla Embedded Software to attempt to gain IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY unauthorized access to or use of the systems/services of SharkNinja’s other licensors;...
  • Page 15: One (1) Year Limited Warranty

    Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you. PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE. This Owner's Guide is designed to help you keep your Shark® AI Robot running at peak performance. SharkNinja Operating LLC...
  • Page 16 NOTES NOTES s h a r kc l e a n . c o m /A I R o b o t S E s h a r kc l e a n . c o m /A I R o b o t S E...
  • Page 17: Fcc Warnings

    SharkNinja service center or to your local retailer for recycling. You may also contact your local recycling center for information on where to drop off the spent battery, or call 1-800-798-7398. © 2021 SharkNinja Operating LLC. BOTBOUNDARY and SHARK are registered trademarks of SharkNinja Operating LLC. AI LASER NAVIGATION, SHARKCLEAN, and ULTRACLEAN MODE are trademarks of SharkNinja Operating LLC.

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