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Please be sure to read the enclosed Shark® Owner's Guide prior to using your robot.
Please be sure to read the online Shark® Owner's Guide prior to using your robot.
2-in-1
QUICK START GUIDE
DOWNLOAD THE SHARKCLEAN APP
Scan QR code with your
phone's camera to quickly find
and download the app
END-USER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE
SharkClean.co.uk/EULA
sha rkcl e a n.eu
ROBOT
GETTING THE MOST OUT OF YOUR ROBOT
WHAT TO EXPECT
To get the best experience, download the SharkClean app and follow the tips below.
PREP YOUR HOME
• Before each clean, clear cords and remove small
objects like clothing or toys that are less than
11.5cm tall.
• Open interior doors in rooms you want your robot
to clean.
CARPET AVOIDANCE
When your home map is set up, you can use the app
to identify carpets and rugs so the robot can avoid
them when it mops. If rugs are blocking your robot's
path to another room in mopping mode, you may
need to move them.
AVOID MOVING THE ROBOT OR DOCK
While your robot is cleaning, do not pick it up and
move it, or move the charging dock—this will impact
the robot's ability to map your home.
SCHEDULING AND INTERACTIVE MAP
• For a constant state of clean, set up a whole-home
cleaning schedule in the app.
• Use the interactive home map for an even more
customizable clean.
NO-GO ZONES
Create no-go zones in the app to keep your robot
out of the areas you would like it to avoid:
• Near power cords or phone chargers.
• In front of high thresholds.
EMPTYING THE DUST BIN
During the first few weeks of use, the dust bin will
need to be emptied more frequently, as the robot
cleans areas that were previously hard to reach.
Empty debris and dust into trash. Remove any debris
between the filter and the plastic shield.
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Need help?
Do you have a question about the MATRIX ROBOT and is the answer not in the manual?
Questions and answers
Repeated error message saying dust bin is blocked. Have dumped bin and cleaned thoroughly and still get that message. Help please
To resolve the dust bin blocked error message on your Shark MATRIX ROBOT after cleaning the bin, make sure to:
1. Empty all debris and dust into the trash.
2. Check and remove any debris between the filter and the plastic shield inside the dust bin.
This ensures the dust bin is fully clear and should resolve the error.
This answer is automatically generated
How do I start a new cleaning job when the first was not finished
To start a new cleaning job on the Shark MATRIX ROBOT if the previous job was not finished, press the DOCK button on the robot for 5–7 seconds until the lights turn on. This will power on the robot and allow you to begin cleaning again.
This answer is automatically generated
How do I clean dust roller