Troubleshooting
User Correctable
Errors
Message
PAPER EMPTY
YELLOW EMPTY
MAGENTA EMPTY
CYAN EMPTY
XTRALIFE EMPTY
DOOR OPEN
DRAWER REMOVED
PAPER JAM
4-2
The ERROR indicator flashes.
Cause
Paper is empty.
Yellow ribbon is empty.
Magenta ribbon is empty.
Cyan ribbon is empty.
XTRALIFE ribbon is empty.
The printer door is open.
The printer drawer is pulled out.
The paper is jammed inside of the printer. See
Solution
Load a new paper roll.
Load a new yellow ribbon.
Load a new magenta ribbon.
Load a new cyan ribbon.
Load a new XTRALIFE ribbon.
Close the door.
Insert and lock the paper drawer.
Clearing Paper Jams, page 4-6
.
April 2002