Flyer VIA Owner's Manual
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Flyer VIA Owner's Manual

Flyer VIA Owner's Manual

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F LY E R ™ V I A™
O W N E R ' S M A N U A L

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Summary of Contents for Flyer VIA

  • Page 1 F LY E R ™ V I A™ O W N E R ’ S M A N U A L...
  • Page 3 Radio Flyer® brand, Flyer™ products are created with the same beautiful design and quality that has inspired our work for over a century. We hope your new Flyer™ Via™ offers a fun, sustainable, and convenient way to get out and explore your world.

  • Page 5: Table Of Contents

    Assembly Instructions ......................8 Accessories ..........................19 Adjusting bike fit ......................20 Operating Instructions ......................22 Handlebar Display ......................22 Flyer Smartphone App ....................24 Flight Speed® Battery ......................25 Installing a Bluetooth GPS tag (Optional) ..............31 Motor Control ........................32 Riding & Safe Operating Guidelines ..................33 Carrying Loads ........................33...
  • Page 6 I N S T R U C T I O N S P E R TA I N I N G T O R I S K O F F I R E O R E L E C T R I C S H O C K The owner’s manual provides important operation and maintenance instructions for your ebike.

  • Page 7: Important Safety Instructions

    • Do not put fingers or hands near spokes or moving parts. • The Flyer™ eBike is intended for persons 16 years of age and older. Always ensure riders have the physical coordination and skill to navigate the bicycle safely while managing road conditions, traffic and adhering to all laws for bicycle use.

  • Page 8: Getting Started

    WARNING! Incorrect assembly, maintenance, or use of your Flyer™ eBike can cause component failure, loss of control, serious injury, or death. Please note, the assembly and first fit of your Flyer™ eBike require special tools and mechanical skills. It is highly recommended that the assembly and adjustment are completed by a reputable bicycle mechanic when possible.
  • Page 9 Step 1: Unpack your bike Note: Due to the size and weight of the bike, it is recommended that two adults remove and lift the bike from the carton. Using scissors or flat-sided cutters, cut the outer carton straps located on the exterior of the packaging.
  • Page 10 Contact Radio Flyer Customer Service if any components are missing. Front Wheel Front Fender Pedals (Left & Right) Kickstand Headlight Charger Battery Hardware Box & Toolkit Keys Steering Assist Spring Running Boards (Left & Right)
  • Page 11 Step 2: Install the Kickstand It’s recommended that two adults are present during the completion of this assembly step to ensure the stability of the bike. Note: With one adult supporting the bike, remove the packaging located beneath the kickstand mounting plate between the pedals and rear wheel. A.
  • Page 12 Step 3: Install the handlebars A. Using the 4mm allen wrench, loosen the four bolts and remove the handlebar clamp. B. Align the center of the handlebar in the clamp, using the marking as guides. Check the handlebar orientation matches the image below and that the cables are not twisted C.
  • Page 13 Step 4: Install the headlight Note: If you plan to install a front accessory, like the Front Storage Basket, you should follow the instructions included with the front accessory as the mounting location will vary. A. Align the terminals on the headlight connector with the plug hanging from the bike B.
  • Page 14 Step 5: Install the front fender A. Loosen the eye bolt at the top of the fork by hand. Remove eye bolt and washer and set aside. B. Using the 5mm Allen wrench, remove the screws on either side of the fork. Set aside.
  • Page 15 Step 6: Install the front wheel The bike is shipped with an aluminum spacer installed in the fork dropouts to prevent damage during shipment. Prior to installing the front wheel this spacer must be removed by first disassembling the front axle skewer. Once removed, the aluminum spacer can be set aside.
  • Page 16 Step 7: Install the steering spring A. Install one side of the spring in the eyebolt on the frame. B. Using some force, extend the spring and install the opposite side in the eyebolt on the front fork. You will hear an audible snap when the spring is properly seated in the eyebolt.
  • Page 17 Step 8: Install the pedals STOP! Properly identify the right and left pedals before assembling to avoid damage to the pedals or crank. The right pedal will have a smooth axle while the left pedal will have notches in the axle. LEFT RIGHT A.
  • Page 18 Step 9: Install the running boards Note: The Left and Right Running Boards are identical and can be installed on the left or right side A. Using the 5mm allen key, remove the 4 M6 screws and washers from the bottom of the running boards.

  • Page 19: Accessories

    A C C E S S O R I E S Radio Flyer carries a full line of custom accessories to enhance the usability of your eBike. Please refer to the instruction sheets provided with each accessory to ensure proper assembly.

  • Page 20: Adjusting Bike Fit

    The proper seat position is important to avoid strain and potential injury during riding. Consult a trusted, reputable bike mechanic or contact Flyer customer service for any questions related to the seat position and fit of your bike.
  • Page 21 Adjusting Handlebar Rotational Position Following any adjustment of the handlebar stem position, the handle bar rotational position should also be adjusted. Ensuring that the handgrips and brake levers are in the correct position will avoid any strain or discomfort while riding. A.

  • Page 22: Operating Instructions

    Operating Instructions H A N D L E B A R D I S P L AY Display Controls Location Function Operating Instruction Turn Bike On/Off Push and hold power on/off button Left/Right Rear Turn Tap left/right turn signal button Signal Increase/Decrease Tap increase/decrease pedal assist...
  • Page 23 If the user does not cancel the turn signal, it will continue to blink for a set time duration which can be customized in the Flyer™ app. Note: Hand-signals should always be used to alert other drivers, cyclists, or pedestrians who may not be able to see the turn LEDs from all angles.

  • Page 24: Flyer

    S M A R T P H O N E A P P In order to download the Flyer™ app for your Flyer™ Via™, scan the QR codes below or search “Flyer TM” in the App Store or Google Play Store.

  • Page 25: Flight Speed® Battery

    • Do not use if the power cord is frayed, has broken insulation, or any other signs of damage. • If the plastic on the battery breaks or cracks, stop use and call Radio Flyer Customer Service. • Examine the charger and battery before each use and replace if wear or damage is found.
  • Page 26 • During charging, the battery must be placed on a flat surface in a dry ventilated area. • Do not place any object on top of the charger or place the charger on a soft surface that may result in excessive heat. Place the charger away from any heat sources.
  • Page 27 Charging the Battery The Flight Speed® battery can be charged while installed in the bike or when removed from the bike frame. A. Ensure the battery is off by powering off the display as described in the “Handlebar Display” section above. B.
  • Page 28 Failure to do so could result in damage to the battery or electrical system of the bike. A. Insert the provided key into the battery lock. If you own multiple Flyer™ bikes, please ensure the 3-digit codes on the key and lock are matching.
  • Page 29 Installing the Battery A. Slide the battery between the rear frame as shown in the image below. B. Align the battery pack with the dock rail ensuring both sides are properly engaged. C. Slide the battery downward along the dock rail. Push firmly until you hear an audible click indicating the battery is fully installed.
  • Page 30 Checking the Battery Charge Level In addition to the main display, the battery charge level can also be checked directly on the battery. A. Remove the battery following the steps outlined in the “Removing the Battery” section. B. Locate the battery fuel gauge at the top of the battery. C.

  • Page 31: Installing A Bluetooth Gps Tag (Optional)

    The bike includes a holder that can house one Bluetooth location tag as a security feature. The tag must be purchased separately and activated prior to installation. For a list of compatible tags, visit flyer.radioflyer.com or contact customerservice@radioflyer.com A. Remove the battery as described in the previous step “Removing the battery”...

  • Page 32: Motor Control

    M O T O R C O N T R O L Pedal Assist System (PAS) The pedal assist system (PAS) augments your natural pedaling action by providing an additional boost from the motor. Using the PAS increase and decrease buttons, you can control the level of assistance provided by the motor.

  • Page 33: Riding & Safe Operating Guidelines

    − Ride slowly with caution − Ensure the headlight and brake light are powered on and functioning properly WARNING! The Flyer™ eBike is not meant for use in wet conditions. Water intrusion can damage the eBike’s electrical system and cause battery failure, electrical system malfunction, or fire.

  • Page 34: Ride Safety Checklist

    Ride Safety Checklist Component • Steps Torque Values • Reference the torque chart in assembly step 10 to check the torque on all fasteners listed. Brakes • Note: The brakes may require re-tuning after final assembly is complete and should be tuned again after the first 50- 100 miles by a reputable bike mechanic along with regular maintenance.
  • Page 35 Handlebar • Confirm the handlebar always aligns with fork when moving in desired direction and both parts turn in unison. • Ensure the steering spring is connected on both ends with no interference from cables. • Secure the front wheel or fork, preventing it from turning. Apply approximately 20 lbs of force to one of the handlebar grips.
  • Page 36 Battery • Always charge the battery before each use. • Confirm there is no damage to the battery. • Ensure the battery is always securely locked to the frame with the keys removed. Control Cables • Confirm all cables are routed away from moving parts and allow the headset to rotate freely.

  • Page 37: Maintenance

    • Any changes to the Flyer™ eBike that are not specifically approved by Radio Flyer Inc. could cause unsafe riding conditions and may void your warranty.

  • Page 38: Moving & Storage

    104°F (40°C) eBike Battery Recycling Radio Flyer is a proud member of the first industrywide eBike battery recycling program, administered by Call2Recycle, the largest, most reliable battery recycling program in the U.S., and endorsed by PeopleForBikes, a national bicycling advocacy organization and the bicycle industry’s trade association.

  • Page 39: Troubleshooting

    Troubleshooting Issue Possible Reason Corrective Action The battery has been fully Recharge the battery using the manufacturer drained provided charger The battery is not fully Remove the battery from the eBike; reinsert the seated or installed into its battery and fully seat it into the battery’s dock The eBike dock to ensure a connection...
  • Page 40 If your display shows any of the following error code numbers, please try the related corrective action. If the error code remains, please see the troubleshooting information at flyer.radioflyer.com or contact the Radio Flyer Customer Service Team.
  • Page 41 Error Possible Reason Corrective Action Code Controller Communication Turn off the eBike and wait 1 minute. Turn on Error the eBike. Turn off the eBike and wait 1 minute. Turn on Controller Communication the eBike. Error Confirm the throttle is not actuated when Throttle Actuation Error - powering on the bike.
  • Page 42 Error Possible Reason Corrective Action Code Confirm the throttle is not actuated when powering on the bike. If the issue persists, Brake Communication unplug both brake connectors, inspect them Error – the eBike’s brake for any debris, moisture, or damage. If the levers are not correctly connectors look good, plug a single brake communicating with the...

  • Page 43: Warranty

    F LY E R ™ V I A What is covered? Radio Flyer Inc. warrants that its Flyer™ e-Bike will be free from defects in material and workmanship occurring under normal use for a period limited to one (1) year from the date of the original purchase.
  • Page 44 For the avoidance of doubt, Radio Flyer Inc. will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.
  • Page 45 Notify Radio Flyer Inc. of a Covered Component damaged in the shipping process within thirty (30) days of your receipt of the e-Bike; Provide Radio Flyer Inc. with a dated picture of the damaged Covered Component; and Return all original packaging and paperwork included with the e-Bike Radio Flyer Inc.
  • Page 46 Some states do not allow the limitation of implied warranties or the exclusion of consequential or incidental damages, therefore the above limitation of implied warranties or the exclusion of consequential or incidental damages may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

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