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The Quick Start Guide contains information on setting up your Zyxel Device using the Zyxel Nebula Mobile app. • More Information Go to https://community.zyxel.com/en for product discussions. Go to support.zyxel.com to find other information on the Zyxel Device. USG LITE 60AX Local GUI User’s Guide...
5.1 What You Can Do in this Chapter ....................19 5.2 Diagnostic ............................19 5.3 Network Tools ..........................19 5.4 View Log ............................20 Chapter 6 Troubleshooting..........................24 6.1 Overview ............................24 6.2 NCC Access ............................ 24 USG LITE 60AX Local GUI User’s Guide...
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6.5 Internet Access ..........................27 6.6 Resetting the Zyxel Device to Its Factory Defaults ..............28 6.7 WiFi Connections ..........................28 Appendix A Customer Support ....................... 30 Appendix B Legal Information ......................35 Index ..............................41 USG LITE 60AX Local GUI User’s Guide...
Install the Zyxel Nebula Mobile app and turn on WiFi on your smartphone to pair with your Zyxel Device. Make sure your smartphone also has Internet access. Use the Zyxel Nebula Mobile app to set up the Zyxel Device and manage your Zyxel Device. USG LITE 60AX Local GUI User’s Guide...
WiFi clients can use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz band for time sensitive traffic like high-definition video, music, and gaming. USG LITE 60AX Local GUI User’s Guide...
Extended Battery Life TWT (Target Wake Time) – The AP negotiates with client devices so client devices only wakes up and communicates with the AP in specific periods. This conserves client devices battery life. USG LITE 60AX Local GUI User’s Guide...
Connect the Internet port of the Zyxel Device to a broadband modem or router that is connected to the Internet. Figure 2 USG LITE 60AX Ports Panel 2.1.1 Desk Placement You may place your Zyxel Device on a desk, table, shelf, and so on.
Chapter 2 Hardware Figure 3 Desk Placement 2.2 Reset Button If you need to return the Zyxel Device to its default settings, use the RESET button on the rear panel. USG LITE 60AX Local GUI User’s Guide...
For a factory reset, press the RESET button for at least 8 seconds. 2.3 LED Light Look at the LED behavior to determine the status of the Zyxel Devices. See Table 3 on page 12 for more information. USG LITE 60AX Local GUI User’s Guide...
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Chapter 2 Hardware Figure 5 USG LITE 60AX LED The following are the LED descriptions for your Zyxel Device. Table 3 USG LITE 60AX LED Descriptions COLOR STATUS DESCRIPTION Amber Fast blinking between The Zyxel Device is booting up. amber and green(300 milliseconds interval).
• If you want to configure the WAN settings and troubleshoot using the Web Configurator, click Login. • If you want to register your Zyxel Device with NCC, scan the QR code to open or download the Nebula Mobile app, and then follow the wizard. USG LITE 60AX Local GUI User’s Guide...
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• If your Zyxel Device is not managed by NCC, use the WiFi password on the Zyxel Device label. Then click Login. The Zyxel Device Overview screen displays allowing you to monitor your Zyxel Device. It shows if the Zyxel Device is online and connected to NCC, and basic system information. USG LITE 60AX Local GUI User’s Guide...
2.4G Channel Information This field displays the channel number the Zyxel Device is using and its output power in the 2.4 GHz spectrum. This shows Not activated if the wireless LAN is disabled. USG LITE 60AX Local GUI User’s Guide...
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Gray - The Zyxel Device is not registered on NCC. If the Zyxel Device cannot connect to the Internet or to NCC, move the mouse over the status circle to check the error message. USG LITE 60AX Local GUI User’s Guide...
Select this and enter the device identify you want the Zyxel Device to add in the DHCP discovery packets that go to the DHCP server. Enter the MTU (Maximum Transfer Unit) size for traffic through the connection. USG LITE 60AX Local GUI User’s Guide...
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Click this to test if the Zyxel Device can access the Internet successfully. Cancel Click Cancel to exit this screen without saving. Apply Click Apply to save your changes back to the Zyxel Device. USG LITE 60AX Local GUI User’s Guide...
Click Maintenance > Diagnostics to open this screen. Click Collect Now to have the Zyxel Device create a new diagnostic file. Figure 11 Maintenance > Diagnostic 5.3 Network Tools Use this screen to perform various network tests. Click Maintenance > Diagnostics > Network Tools to open this screen. USG LITE 60AX Local GUI User’s Guide...
In the regular log, you can look at all the log messages by selecting All Logs, or you can select a specific category of log messages (for example, user). You can also look at the debugging log by selecting Debug Log. All debugging messages have the same priority. USG LITE 60AX Local GUI User’s Guide...
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This displays when you show the filter. Select the source interface of the packet that generated the log message. Destination This displays when you show the filter. Select the destination interface of the packet that Interface generated the log message. USG LITE 60AX Local GUI User’s Guide...
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This field displays the destination interface of the packet that generated the log message. Interface Protocol This field displays the service protocol in the event that generated the log message. Note This field displays any additional information about the log message. USG LITE 60AX Local GUI User’s Guide...
• Make sure you are using the correct web browser that supports HTML5. View the browser in full screen mode to display the NCC portal properly. Browsers supported are: • Google Chrome • Microsoft Edge • Mozilla Firefox • Safari I cannot log into the NCC portal. USG LITE 60AX Local GUI User’s Guide...
• Make sure the power adapter or cord is connected to the Zyxel Device and plugged in to an appropriate power source. Make sure the power source is turned on. • Disconnect and re-connect the power adapter or cord to the Zyxel Device. USG LITE 60AX Local GUI User’s Guide...
Zyxel Device, skip this step.) • Reset the device to its factory defaults, and try to access the Zyxel Device with the default IP address. Section 2.2 on page USG LITE 60AX Local GUI User’s Guide...
• Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide. • Reboot the Zyxel Device by disconnecting and re-connecting the power adapter or cord. • If the problem continues, contact your ISP. USG LITE 60AX Local GUI User’s Guide...
• Make sure the WiFi adapter on your computer is working properly. • Make sure the WiFi adapter on your computer is IEEE 802.11 compatible and supports the same WiFi standard as the Zyxel Device. USG LITE 60AX Local GUI User’s Guide...
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If the Zyxel Device is placed at a high position, point the antennas downwards. Try pointing the antennas in different directions and check which provides the strongest signal to the WiFi clients. USG LITE 60AX Local GUI User’s Guide...
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• Zyxel Hungary & SEE • https://www.zyxel.com/hu/hu Italy • Zyxel Communications Italy S.r.l. • https://www.zyxel.com/it/it Norway • Zyxel Communications A/S • https://www.zyxel.com/no/no Poland • Zyxel Communications Poland • https://www.zyxel.com/pl/pl Romania • Zyxel Romania • https://www.zyxel.com/ro/ro USG LITE 60AX Local GUI User’s Guide...
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• Zyxel Turkey A.S. • https://www.zyxel.com/tr/tr • Zyxel Communications UK Ltd. • https://www.zyxel.com/uk/en-gb Ukraine • Zyxel Ukraine • https://www.zyxel.com/ua/uk-ua South America Argentina • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co Brazil • Zyxel Communications Brasil Ltda. USG LITE 60AX Local GUI User’s Guide...
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• Zyxel Communications Corp. • https://www.zyxel.com/co/es-co South America • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co Middle East Israel • Zyxel Communications Corp. • https://il.zyxel.com North America • Zyxel Communications, Inc. – North America Headquarters • https://www.zyxel.com/us/en-us USG LITE 60AX Local GUI User’s Guide...
Regulatory Notice and Statement United States of America The following information applies if you use the product within USA area. US Importer: Zyxel Communications, Inc, 1130 North Miller Street Anaheim, CA92806-2001, https://www.zyxel.com/us/en/ FCC Statement • The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
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Italia. Se non viene installato all 'interno del proprio fondo, l'utilizzo di prodotti Wireless LAN richiede una “Autorizzazione Generale”. Consultare https://www.mise.gov.it/it/ per maggiori dettagli. Latviešu valoda Ar šo Zyxel deklarē, ka iekārtas atbilst Direktīvas 2014/53/ES būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. (Latvian) USG LITE 60AX Local GUI User’s Guide...
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Do not put the device in a place that is humid, dusty or has extreme temperatures as these conditions may harm your device. • Please refer to the device back label, datasheet, box specifications or catalog information for the power rating of the device and operating temperature. USG LITE 60AX Local GUI User’s Guide...
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återvinningsstation. Vid tiden för kasseringen bidrar du till en bättre miljö och mänsklig hälsa genom att göra dig av med den på ett återvinningsställe. USG LITE 60AX Local GUI User’s Guide...
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The method of protection against electric shock in the case of class II equipment is either double insulation or reinforced insulation. Viewing Certifications Go to http://www.zyxel.com to view this product’s documentation and certifications. USG LITE 60AX Local GUI User’s Guide...
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Open Source Licenses This product may contain in part some free software distributed under GPL license terms and/or GPL-like licenses. To request the source code covered under these licenses, please go to: https://www.zyxel.com/form/gpl_oss_software_notice.shtml USG LITE 60AX Local GUI User’s Guide...
BSS (Basic Service Set) BSS Coloring button RESET 10, 28 GUI management availability certifications viewing contact information hardware connection copyright HTML5 customer support USG LITE 60AX Local GUI User’s Guide...
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MU-MIMO (Multiple User-Multiple Input Multiple Output) screen resolution recommended signal strength NCC (Nebula Control Center) signal transmission range NCC portal subnet mask no access supported browsers Nebula Control Center (NCC) Nebula Mobile app USG LITE 60AX Local GUI User’s Guide...
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Web Configurator how to access WiFi 6 introduction WiFi 6 (IEEE 802.11ax) WiFi adapter WiFi connection optimize speed and quality slow or intermittent WiFi connection problem WiFi interference factors reduce USG LITE 60AX Local GUI User’s Guide...
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