EGO Power Plus ZT4200E-S - TURN MOWER Manual

Also See for ZT4200E-S:

Manual (896 pages)

Instructions manual (79 pages)

Table of Contents

Contents

1 SAFETY INFORMATION
2 SPECIFICATIONS
3 RECOMMENDED ACCESSORIES
4 DESCRIPTION
5 UNPACKING
6 ASSEMBLY
7 ADJUSTMENT
8 OPERATION
9 MAINTENANCE
10 STORAGE & TRANSPORT
11 TROUBLESHOOTING
12 MOWER STATUS REFERENCE & FAULT CODE
13 Documents / Resources
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EGO Power Plus ZT4200E-S - TURN MOWER Manual

SAFETY INFORMATION

READ ALL INSTRUCTIONS!

READ OPERATOR'S MANUAL

SAFETY SYMBOL
The purpose of safety symbols is to attract your attention to possible dangers. The safety symbols and the explanations with them deserve your careful attention and understanding. The symbol warnings do not, by themselves, eliminate any danger. The instructions and warnings they give are no substitutes for proper accident prevention measures.

Be sure to read and understand all safety instructions in this Operator's Manual, including all safety alert symbols such as "DANGER," "WARNING," and "CAUTION" before using this tool. Failure to follow all instructions listed below may result in electric shock, fire, and/or serious personal injury.

SYMBOL MEANING
This page depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate it.

SAFETY SYMBOLS

	Safety Alert		Read & Understand Operator's Manual
	Eye Protection		Maintain Safety Devices
	Steep slope hazard		Keep Bystanders Away from the Blades
	Never carry children		Look behind while backing
	Do not use this machine on slopes greater than 12°		Thrown objects
	KEEP HANDS AND FEET AWAY		Guaranteed sound power level. According to the European community's Directive.
	Do not step		Waste electrical products should not be disposed of with household waste. Take to an authorized recycler.
	This product is in accordance with applicable EC directives		Do not stare at operating lamp.
	Direct Current		This product is in accordance with applicable UK legislation.
kPa	Kilopascal	RPM	Revolutions per minute
V	Volt	m	Meters
in	Inch	cm	Centimeters
Nm	Newton meter	mm	Millimeters
°C	Celsius	kg	Kilogram
km/h	Kilometers per hour	IPX4	Ingress Protection Degree

SAFETY SYMBOLS

The information needs to be noted

The indicated action stops

SPECIFICATIONS

Voltage		56 V
Deck Size		107 cm
Wheel Size	Front	279.4 x 101.6 – 127 mm
	Rear	457.2 x 241.3 – 203.2 mm
Cold Tire Pressure	Front	222.1 kPa
	Rear	115.8 kPa
Turning Radius		0
Blade Speed (RPM)		2400; 2600; 2800; 3000
Maximum Driving Speed	Forward	4.8 km/h, 8.1 km/h, 9.7 km/h, 11.3 km/h (12.8 km/h in Travel mode)
	Reverse	up to 5.6 km/h
Charging	Charger (Optional)	CHV1600E
	Adaptor (Optional)	ACA1000
	Charging Temperature Range	5°C - 40°C
Cutting-Height Adjustment (10 position)		25 – 100 mm
Operating Temperature		0°C- 40°C
Storage Temperature		-20°C - 70°C
Weight (Without battery pack)		196 kg
Measured sound power level L _WA		96.44 dB(A) K=0.68 dB(A)
Sound pressure level at operator's ear L _PA		84.3 dB(A) K=3.0 dB(A)
Guaranteed sound power level L (measured according to WA 2000/14/EC)		100 dB(A)
Vibration a_h	Hand	1.221 m/s ² K=1.5 m/s²
	Body	0.568 m/s ² K=1.5 m/s²

The declared vibration total value has been measured in accordance with a standard test method and may be used for comparing one tool with another;
The declared vibration total value may also be used in a preliminary assessment of exposure.

NOTICE: The vibration emission during actual use of the power tool can differ from the declared value in which the tool is used; In order to protect the operator, user should wear gloves and ear protectors in the actual conditions of use.

RECOMMENDED ACCESSORIES

Use only identical replacement parts listed below. Use of parts that do not meet the original equipment specifications may lead to improper performance and compromised safety.

PART NAME	MODEL NUMBER
Standard Blade	AB4200
High Lift Blade	AB4201
Mulching Plug	AMP4200
Grass Bagger Kit	ABK4200-A
Rear Bumper	AMB1000
Cargo Box	AMG1000
Sun Shade	AMS1000

DESCRIPTION

KNOW THE MOWER (Fig. A1)

Seat
Charging Port
Power Unit
LED Rear Light
Storage Compartment

LED Sidelight
Rear Wheel (Drive Wheel)
Wash Port
Deck
Deck Protector
Anti-Scalp Wheel
Front Wheel
Parking-Brake Pedal
Daytime Running Lights
LED Headlights
Accelerator Pedal
Foot-Rest Area
Side-Discharge Chute
Deck-Height Adjustment Lever
Seat-Suspension Adjustment Knob
Steering Wheel
Right Side Box
Seat Position Adjustment Lever
PTO Switch
Start/Stop Button
Safety Key
Phone Storage Slot
Cup Holders
Left Paddle
Mower Status Indicator
LCD Screen
Right Paddle
Blade Speed Adjustment Button
CCS Button
Driving Mode Button
LED Light Switch
Driving Speed Adjustment Button
Power-unit Cover Release Button
Power-unit Cover
Power unit with six battery compartments
Battery-Release Button
Hitch
Attachment Mounting Cover
USB Port

KNOW THE LCD SCREEN (Fig. A2)
Refer to the section "MOWER STATUS REFERENCE & FAULT CODE" for more information about the icons and indicators on the LCD screen.

Reverse Icon
CCS Icon
Safety Key Icon
LED Lights Icon
Auto-Parking Icon
USB Icon
Blade Speed Indicator
Safety Device Status Indicator
Hour Meter
Vacant Battery Compartment Icon
Temperature Icon
Occupied Battery Compartment Icon
Driving Mode
Fault Code Indicator
Overload Indicator
Low Power Indicator
Fuel Gauge
Load Indicator
Driving Speed Indicator

UNPACKING

NOTICE: Save the packing materials until you have carefully inspected and satisfactorily operated the product. If any parts in packing list assembled on the machine please instantly contact EGO service.
NOTICE: Except the tools in below packing list, all other tools mentioned in the manuals are just recommended but not provided.
NOTICE: Do not remove the foam block under the steering wheel before the steering wheel is properly installed. Vibration during moving may cause the damage to the steering wheel.

PACKING LIST (Fig. B)

B-1	Zero Turn Ride-On Mower	B-2	Seat
B-3	Mulching Plug	B-4	Socket-Head Screws (2 for backup)
B-5	Allen Key	B-6	Socket Wrench
B-7	Open-End Wrench	B-8	Safety Keys
B-9	Wash-Port Quick Coupler	B-10	Operator's Manual

ASSEMBLY

INSTALLING THE SEAT (Fig. C1 – C4)

The safety interlock system must not be disconnected or bypassed. Doing so could cause the mower to operate unexpectedly, resulting in personal injury.
NOTICE: For your safety, the mower may stop driving as the seat switch got disconnect during driving. In this case, please refer to the section "TROUBLESHOOTING" for more information.
INSTALLING THE SEAT - Step 1
INSTALLING THE SEAT - Step 2
INSTALLING THE SEAT - Step 3
INSTALLING THE SEAT - Step 4

C1-1	Socket	C1-2	Plug
C1-3	Cable	C2-1	Seat Arm
C2-2	Suspension Base	C2-3	Allen Key
C2-4	Socket-Head Screws	C2-5	Seat Position Adjustment Lever
C3-1	Steel Rails	C3-2	Allen Key
C3-3	Socket-Head Screws	C4-1	Hook

INSTALLING THE STEERING WHEEL (Fig. C5 – C6)

C5-1	Locking Bolt	C5-2	Bar
C6-1	Locating Block	C6-2	Slot
C6-3	Steering Wheel Protector

ATTACHING THE MULCHING PLUG (Fig. C7)

C7-1	Side Discharge Chute	C7-2	Mulching Plug
C7-3	Movable Spring

ADJUSTMENT

BEFORE ADJUSTMENT (Fig. D1)

ADJUSTING THE CUTTING-DECK HEIGHT (Fig. D2)

ADJUSTING THE ANTI-SCALP WHEELS (Fig. D3 – D6)

D3-1	Anti-Scalp Wheel	D5-1	Nut
D5-2	Lug Bolt	D6-1	Deck Height Label

ADJUSTING THE SEAT (Fig. D7)

D7-1

Seat Position Adjustment Lever

D7-2

Seat Suspension Adjustment Knob

ADJUSTING THE STEERING WHEEL (Fig. D8)

D8-1	Locking Bolt	D8-2	Bar
D8-3	Locating Block	D8-4	Slot

OPERATION

BEFORE OPERATION (Fig. E1)

SETTING THE PARKING BRAKE (Fig. E2)

E2-1

Released Position

E2-2

Braking Position

NOTICE:: Never depress the parking-brake pedal to slow down the speed. Once the parking-brake pedal is depressed enough but not to the full parking position, the mower will stop moving on a flat surface, but if this happens on a slope, the mower may slide down the slope.

ATTACHING / DETACHING THE BATTERY PACK (Fig. E3 – E6)
In order to start this mower, EGO batteries totaling 15 Ah (2 X BA4200/BA4200T) or more are required. For best performance, we recommended use of EGO batteries that total 30 Ah or more.

E3-1

Cover Release Button

E5-1

Battery Release Button

CHARGING THE MOWER
Use only with the recommended battery packs and chargers.

Charge the battery pack(s) separately (Fig. E7)
NOTICE: Refer to corresponding battery and charger manuals for detail instructions.
Charge the battery pack(s) via charging port (Fig. E8-E10)

E10-1

Dust Cap

E10-2

Charging Port

TESTING THE SAFETY INTERLOCK SYSTEM

To test the deck-blade system (Fig. E11 – E12)
To test the driving system (Fig. E13 – E14)

If the deck-blade system and/or the driving system fails to stop when the operator is off of the seat and if the cause cannot be determined after confirming the plug and socket connection of the seat is well connected, contact your EGO customer service center immediately.

CHECKLIST BEFORE OPERATION

Ensure that the work area is clear of children, bystanders, and pets.
Clear the work area of objects that may be thrown by the mower blades.
Clean debris from the mower.
Check for loose fasteners.
Check to make sure that all guards are in place and working properly.
Visually check the tires whether they are inflated.
Check the brake operation.
Adjust the deck height to the desired cutting position best suited for the lawn, and adjust antiscalp wheels accordingly.
Adjust the seat position and make sure both pedals can be reached.
Adjust the steering wheel to desired position if necessary.
Verify the battery charge level.
Test the safety interlock system.

STARTING THE MOWER (Fig. E15 – Fig. E16)

Avoid sudden starts, stops, and turns, as well as excessive speed, especially when first learning to operate the mower. The mower can spin rapidly, which may cause you to lose control and result in serious injury and/or damage.

Before starting the mower, check and make sure the blades are disengaged within 5s when pushing the PTO switch downward. If the blades fail to stop, do not use the mower and contact your EGO customer service immediately.
NOTICE: Follow Fig. E17 & Fig. E18 to get the lowest driving speed and STANDARD driving mode until you are fully capable of operating the mower in all situations.
The mower will save and present the previous driving mode, driving speed and calibration of the steering wheel when restarting it.
STARTING THE MOWER

Driving-Mode Adjustment (Fig. E17)

CONTROL: Lower acceleration, less sensitive handling, and mild turning speed to protect the grass and for new users.
STANDARD: Perfect for everyday use.
SPORT: Higher acceleration, accurate handling, and sharp turning to maximize mowing efficiency and for mowing enthusiasts.

NOTE: The driving mode cannot be adjusted during driving. The function will activate only when the mower wheels are stopped.

Driving Speed Adjustment (Fig. E18)

Blade Speed Adjustment (Fig. E19)

LED Lights

The headlights, sidelights and rear lights are controlled by the LED light switch.
The running lights always keep on during driving.
When backing up, if the rear lights are turned off, they will flash to warn bystanders; if the rear lights are turned on, they will remain on.
All lights will switch off automatically when the mower shuts off automatically after a period without operating.

USB Port
NOTICE: The USB port provides charging power of 5 Voltage DC at up a combined draw of 1.5 Amperes and is powered only when the mower is startup

STOPPING THE MOWER (Fig. E20)
NOTICE: After more than 60 minutes without operating, the mower will automatically shut off.

Limp-Home Mode
When battery charge becomes critically low, the mower will go into Limp-Home mode to preserve enough power to travel back to the charging area.

The blades switch into low rotation speed, which could only cut very little amount of grass. Upon encountering tall and dense grass, the blades will stop rotating. The audio indicator will sound (beep) intermittently.
The mower status indicator will flash red every second, both the low-power indicator and the battery graphics on the fuel gauge will flash.

The operator should:

Push the PTO switch downward to turn off the blade motors. The audio indicator will stop sounding when the blade motors stop.
Stop working and get to the charging area as soon as possible. The maximum distance the mower can travel is 1000m.

When the battery is nearly depleted, the icon of each occupied battery compartment and low-power indicator will blink every half a second. The mower will stop working immediately. The operator will have to transport the mower to the charging area for charging.
NOTICE: If manual pushing is needed, be sure that the batteries are disconnected from the mower and the parking-brake pedal is released from the braking position.

DRIVING THE MOWER (Fig. E21)

Stay at least two mowing widths away from any ditches, drop-offs, or water. Front wheels can rotate when the mower is stopped, even with the brake applied, and cause the mower to go over the edge or into the water and result in death or serious personal injury.

Be aware of what is behind the mower before backing up. DO NOT mow in reverse unless absolutely necessary. Always look down and behind before and while backing to make sure no children, bystanders, or pets enter the mowing area. Remember that a careless fraction of a second is sufficient to inflict death or serious injury.

Do not operate this machine on public roadways.

If blockage happens or you strike a foreign object, stop the motors and remove the batteries. Remove grass clippings, leaves, dirt and any other accumulated debris; thoroughly inspect the mower for damage and repair the damage before restarting and operating the mower.
DRIVING THE MOWER

USING CRUISE CONTROL (CCS)
To activate CCS during driving (Fig. E22)
NOTE: The driving speed level shown on the LCD screen may not accurately represent the actual driving speed of the mower in cruise control. Press one of the speed adjustment buttons (" " or " ") to "refresh" and adjust the driving speed level on the LCD screen.
USING CRUISE CONTROL

To exit CCS and stop the mower, you may choose one of the four ways:

Slightly depress the accelerator pedal and then release it.
Pull left/right paddle(s) toward the operator and then release.
Depress the parking brake pedal. The mower will stop.
Press the CCS button.

NOTE: Depress the accelerator pedal all the way to achieve the current CCS driving speed and keep depressing. The CCS function will stop and the mower will continue driving at the current speed.

MAINTENANCE

Always wear eye protection with side shields. Failure to do so could result in objects being thrown into your eyes resulting in possible serious injury.

Always protect your hands by wearing heavy gloves or wrapping the cutting edges with rags or other materials when performing any maintenance on the mower blade. Always remove the safety key and battery packs when servicing or transporting the mower.

Maintenance Service Interval	Maintenance Procedure
Before each use or daily	Check the safety-interlock system. Visually check the tires whether they are inflated. Inspect the blades. Inspect the entire product for damaged, missing, or loose parts such as side discharge chute, screws, nuts, bolts, caps, etc., ensuring that all guards are in place and working properly. Check and make sure the accelerator pedal could be depressed and release properly. Check the steering wheel damper. The steering wheel should be rotated with certain resistance.
After each use	Clean the mower deck.
Every 25 hours	Check the tire pressure.
Every 100 hours	Check the rear wheels, ensuring that the all lug nuts are fastened at the recommended torque.
Every 200 hours	Check the front wheels, ensuring that they turn freely.
Before storage	Remove the batteries from the mower. Remove the safety key from the mower. Perform all maintenance procedures listed above and thoroughly clean the mower. Inspect the entire product for damaged, missing, or loose parts, replace or tighten the corresponding ones before storage.
Annually	Check the parking-brake pedal. Remove the battery from the mower and set the parkingbrake pedal at the braking position. Manually push the mower forwards to see whether the mower can be moved or not. If it moves, have it serviced by a qualified service technician.

GENERAL MAINTENANCE

Cleaning the mower housing (Fig. F1 – F2)

Using wash port to clean mower deck (Fig. F3 – F4)

F3-1	Wash Port	F3-2	Wash-Port Quick Coupler
F3-3	Garden Hose

NOTICE: When finishing cleaning, turn off the mower completely and then remove the garden hose and quickcoupler.

MAINTAINING THE MOWER DECK AND THE CUTTING BLADES
Preparation (Fig. G1)

Removing the mower deck (Fig. G2 – G3)
Removing the mower deck - Step 1

G2-1	Motor Cable	G2-2	Suspension Linkage
G2-3	Cotter Pin

NOTICE: Disconnect all motor cables and cotter pins when removing the mower deck.

Replacing the cutting blades (Fig. G4 – G6)
Replacing the cutting blades - Step 1

G4-1	Stabilizer	G5-1	Bolt
G5-2	Washer	G5-3	Blade
G5-4	Flange	G5-5	Motor Shaft

Leveling the mower deck

When to level (Fig. G7 – G9)
Before leveling
- Checking the cold tire pressure (Fig. G10)
- Check the cutting blades. Remove and replace worn, cracked, and/or bent blades as necessary.
Preparation for leveling (Fig. G11)
How to leveling
- To make side-to-side adjustment (Fig. G12)
- To make front-to-rear adjustment (Fig. G13)

CALIBRATING THE MOWER TRACKING SYSTEM (Fig. H1 – H2)
NOTICE: The beeping indicator will sound once both when starting calibration and when the calibration is finished.
NOTE: The calibration completed for one of the driving modes ("CONTROL", "STANDARD", "SPORT") maybe not available for the other two modes. Calibrate the steering wheel in each driving mode independently as needed.
CALIBRATING THE MOWER TRACKING SYSTEM - Step 1

RESETTING THE MOWER TO INITIAL FACTORY SETTING (Fig. I)
NOTICE: The beeping indicator will sound once both when starting resetting and when the resetting is finished.
NOTE: When the resetting is successful, below settings will return to the initial factory setting:

driving mode
driving speed
calibration of the steering wheel

STORAGE & TRANSPORT

TRANSPORTING THE MOWER (Fig. J1 – J5)
NOTICE: Secure the mower as needed, using straps or cables to prevent movement during transport.
TRANSPORTING THE MOWER - Step 1

STORAGE (Fig. K1 – K2)
NOTICE: Remove the battery packs and store the batteries refer to the corresponding manuals. Clean and check the mower before storage refer to the sections "CLEANING THE MOWER" and "RECOMMENDED MAINTENANCE SCHEDULE(S)".
STORAGE

TROUBLESHOOTING

PROBLEM	CAUSE	SOLUTION
The zero turn ride-on mower fails to drive when the accelerator pedal is depressed.	The combined Ah of the inserted batteries does not meet the requirement.	In order to start this mower, use enough EGO batteries following the instructions in section "ATTACHING/DETACHING THE BATTERY PACK" in this manual.
	The parking brake pedal is set in the braking position.	Fully depress the parking brake pedal to release it from the braking position.
	The both left and right paddles are not briefly pulled toward the operator to make the mower status indicator shine green when starting the mower.	Pull BOTH left and right paddles toward the operator simultaneously and then release. The mower status indicator will shine green, which means the mower is ready to start.
	The operator is not sitting on the seat.	Only when the operator correctly sits on the seat, can he operate the mower.
	The seat switch is not connected correctly.	Remove the battery from the mower and disassemble the seat in the reverse order of the instructions in section "INSTALLING THE SEAT" in this manual to make sure that the cable plug is properly connected to the socket on the bottom of the seat. Reassemble the seat and follow the instructions in "STARTING THE MOWER" to restart the mower to see if the mower can be started. If not, contact a qualified service technician for repair.
	Under extreme cold weather, the driving function may not start successfully due to the low temperature protection.	Always store the mower and battery in warm environment. Restart the mower when it is warmed up. Please do not make repeated attempts under extreme cold weather which may damage the machine.
	The travel path of the accelerator pedal is clogged with debris.	Check and remove the debris.
	Failure of mechanical or electronic components of the accelerator pedal.	Contact a qualified service technician for repair.
The zero turn ride-on mower stops driving	Left / Right paddle requires a "reset".	Pull the left/right paddles toward the operator and release them. The mower is ready for driving when the status indicator shines green.
	Failure of electronic components of the accelerator pedal.	Contact a qualified service technician for repair.
	The seat safety interlock system got disconnected during driving on a rough terrain.	Remove the battery from the mower and disassemble the seat in the reverse order of the instructions in section "INSTALLING THE SEAT" in this manual to make sure that the cable plug is properly connected to the socket on the bottom of the seat. Reassemble the seat and follow the instructions in "STARTING THE MOWER" to restart the mower to see if the mower can be started. If not, contact a qualified service technician for repair.
	The operator's weight is not evenly distributed on the seat. The weight of the operator on the seat must be at least 20 kg for the seat safety interlock system to function properly	Sit on the seat properly, pull left/right or both paddles toward the operator and release them, then the mower is ready for driving.
		Disconnect and attach the battery pack again if necessary.
	The parking-brake pedal is depressed to slow down the driving speed. Once the parking-brake pedal is depressed enough but not to the parking position, the mower will stop.	Follow the instructions in "STARTING THE MOWER" to restart the mower.
The driving mode cannot be adjusted during driving	This is a feature of the zero turn ride-on mower for safe driving.	The function will activate only when the mower wheels are stopped.
The zero turn ride-on mower fails to start the blades when the PTO switch is activated. PTO Switch icon blinks	The combined Ah of the inserted batteries does not meet the requirement.	In order to start this mower, use enough EGO batteries following the instructions in section "ATTACHING/DETACHING THE BATTERY PACK" in this manual.
	The PTO switch was not pushed down when the mower was turned off last time.	Push the PTO switch down and then up to restart the blade motors.
	The mower is overloaded at the moment the blades are starting to rotate, triggering the motor self-protection.	Start the mower grass cutting in lower blade speed first and do not accelerate the blade speed until the blades are rotating successfully.
	Under extreme cold weather, the blade motor may not start successfully due to the low temperature protection.	Always store the mower and battery in warm environment. Restart the mower when it is warmed up. Please do not make repeated attempts under extreme cold weather which may damage the machine.
	The blade interferes with the deformed mower deck	Call EGO Customer Service Center.
	The mower is driving at "TRAVEL" speed.	When the mower is driving at "TRAVEL" speed, the blade motors will automatically stop.
The blades stop working during grass cutting	The mower is overloaded.	Raise the deck cutting height or slow down the driving speed to reduce the load of the mower.
	The mower deck is clogged with grass and debris.	Clean the mower deck and make certain that the blades have freedom of movement.
	The mower is overheated.	Reduce the load of the mower, by raising the deck cutting height or slowing down the blade/driving speed and allow the mower to cool.
	The battery pack(s) in the mower's battery compartment is overheated, resulting in combined Ah rating of all inserted batteries to not meet the requirement.	The mower can continue working if the combined battery Ah rating, overheated battery excluded, meets the requirement. Once the overheated battery returns to normal temperature, it will join in powering the mower immediately. If the combined battery Ah rating does not meet the requirement, the mower will not work until more battery packs are inserted into the vacant battery compartments. Reduce the load of the mower by raising the deck cutting height or slowing down the mowing when resuming operation.
	The mower is in Limp-Home mode.	When the mower is in Limp - Home mode, the blades are automatically switched into low rotation speed. The operator should stop working and drive to the battery charging area as soon as possible.
	The mower is hit by a foreign object, resulting in motor self-protection.	Push the PTO switch down and then up to restart the blade motors.
	The mower speed is adjusted into "TRAVEL" mode.	When the mower speed is in "TRAVEL" mode, the blade motors will automatically stop.
	The mower is in Limp-home mode and the blades are not turned off.	Push the PTO switch down to turn off the blade motors. The audio indicator will stop sounding when the blade motors are turned off.
The audio indicator continues sounding	The mower stops driving on a slope and the operator is off the seat without setting the parking-brake pedal at the braking position.	Set the parking-brake pedal in the braking position before leaving the mower on the slope.
The battery indicators are still on when the mower is turned off.	When the mower is turned off on ground without removing the battery pack(s) from the mower, the battery indicators, start/stop button and CCS button will remain illuminated for a period.	No action is needed. The battery indicators will go off when the mower shuts off after a period. Refer to the section "STOPPING THE MOWER" for specific time.
	When the mower is turned off on a slope without setting the parking-brake at the braking position, the battery indicators will keep on until the battery charge is depleted. The audio indicator keeps sounding at the same time.	Set the parking-brake pedal in the braking position before leaving the mower on the slope.
The LCD screen fails to be illuminated with all icons on.	Start/stop button has been pressed for sufficient time.	The LCD screen will only display the "fuel gauge" when the start/stop button is pressed briefly.
	Start/stop button has been pressed for sufficient time.	The LCD screen will turn on after the start/stop button has been pressed for sufficient time.
The mower cuts unevenly, with significant height difference front to rear.	The blades are dull.	Sharpen or replace the cutting blade as instructed in this manual.
	The blades are bent.	Replace the bent cutting blade following the instructions in section "REPLACING THE CUTTING BLADES".
	The mower deck is not leveled, resulting in different cutting blade height.	Level the mower deck following the instructions in section "LEVELING THE MOWER DECK".
The actual grass cutting height is not aligned with the claimed height.	The mower deck nuts are loosened on the suspension linkage	Follow the instructions in section "LEVELING THE MOWER DECK" to make correct front-to-rear adjustment for the mower deck and securely tighten the nuts on the suspension linkage.
	The mower deck is damaged or seriously worn.	Follow the instructions in section "REMOVING THE MOWER DECK" to have mower deck replacement.
The mower does not mulch properly	Wet grass clippings are sticking to the underside of the deck.	Wait until the grass dries before mowing.
The mower does not mulch properly	The mower is set to cut too much grass at once.	Raise the deck cutting height.
Excessive vibration	The cutting blades are loose.	Tighten the blade bolt to the recommended torque.
	The blades are bent.	Replace the bent cutting blade following the instructions in section "REPLACING THE CUTTING BLADES".
	The mower deck is not leveled.	Level the mower deck following the instructions in section "LEVELING THE MOWER DECK".
	The mower deck nuts are loosened on the suspension linkage.	Tighten the nuts on the suspension linkage.
	The mower is set to cut too much grass at one.	Raise the deck cutting height.
There are grass or debris remaining on the ground after mowing.	The mower is set to cut too much grass at once when the grass is tall.	Begin with a high cutting height and reduce it until the desired mowing result is attained. Grass over 152 mm tall should be mowed twice, at successively lower cutting heights.
	The grass is wet.	Do not mow when the grass is wet until the grass dries.
	The driving speed is high.	Slow down the driving speed.
	The blade speed is low.	Increase the blade speed gradually.
Short run time of the mower with included battery	Lawn terrain, grass conditions, cutting-height setting, driving speed, blade speed, etc. will greatly affect the running time.	Raise the deck cutting height and slow down the blade speed to reduce the cutting load.
The mower is not tracking straight	The tire pressures for the left and right rear wheels are different.	Check and adjust the air pressure in both rear wheel tires, according to the section "SPECIFICATIONS".
The mower is not tracking straight	The driving speed for the left and right rear wheels are different.	Calibrate the steering wheel following the instructions in section "CALIBRATING THE MOWER TRACKING SYSTEM".
The parking-brake pedal cannot not be released from the braking position or is slow to spring back.	There may be debris or dirt getting inside the parkingbrake pedal.	Open the parking-brake pedal box to thoroughly clean the box inside and close it. Reset the parkingbrake pedal to see whether the problem is solved. If not, contact a qualified service technician for repair.
The mower cannot be charged via charging port with the mower status indicator shining solid red.	The plug of the charger is not correctly inserted into the charging port on the mower.	Reconnect the charger plug to see whether the mower can be charged normally.
	There is no power in the wall outlets.	No action is needed. Wait until the power recovers.
	Charger malfunction.	Call EGO Customer Service Center for inspection and have charger repaired if needed.
	The charger port on the mower is defective.	Call EGO Customer Service Center.
The charging time via the mower charging port is too long.	Using EGO Adapter ACA1000 for charging requires long time.	Use EGO charger CHV1600E for charging the zero turn ride-on mower directly.
The battery cannot be fully charged via the mower charging port.	Firmware bug of the mower or the battery or the charger failure.	Reset the charger by unplugging the charger and waiting for longer than several minutes. Then reconnect the plug to the power supply. If this does not solve the problem, call EGO Customer Service Center.
The mower cannot be started after cleaning	Improper cleaning, such as water getting on the electric components, LCD screen etc.	Follow the instructions in section "GENERAL MAINTENANCE"to clean the mower correctly.
The mower cannot be started after cleaning		If the mower caught in rain accidentally, leave it in the air to dry or use compressed air to dry it.
The mower deck gets clogged fast	The mower deck was not properly cleaned after previous use.	Clean the mower deck after each use, following the section "USING WASH PORT TO CLEAN MOWER DECK".
The mower easily loses traction when climbing up on the slope.	The tires of the rear wheels are worn.	Seek local service to replace the wheel tires.
	Mowing on a steep slope.	The mower should not be used to mow slopes steeper than at required degree.
When the mower is stopped on a slope with the parking-brake pedal pressed, the mower can roll down the slope.	The brake components are excessively worn due to improper operation of the mower.	Call EGO Customer Service Center for repair.
There is no water coming from the wash port when attempting to wash the deck.	The wash-port quick coupler is not properly mounted onto the wash port.	Re-attach the wash-port quick coupler until you hear a clear click after firmly pushing. If it does not work, call EGO Customer Service Center.
An abnormal sound is heard when manually pushing the mower without starting it.	The sound comes from the magnets inside the driving motor.	It is normal and no action is needed.
The steering wheel cannot be rotated	The steering wheel assembly is clogged with debris.	Check and remove the debris.
The mower does not turn left/right when the steering wheel is rotated.	Failure of electronic or mechanical components.	Call EGO Customer Service Center for repair.
The mower fails to stop when releasing the accelerator pedal.	The return path of the accelerator pedal is clogged with debris.	Check and remove the debris.
	The CCS button is pressed unintentionally while driving. The mower is in cruisecontrol mode	Check if the CCS icon is illuminated on the LCD screen, and exit the CCS as necessary. Refer to chapter "USING CRUISE CONTROL (CCS)"
The CCS function cannot be activated or turned off	The CCS button is not pressed properly.	Press the CCS button until the CCS icon is illuminated on the LCD screen, or disappears from the LCD screen.
The mower fails to drive reverse when left/right paddle(s) is pulled toward the operator.	The mower status indicator does not show green and the mower is not ready for driving.	Follow the section "STARTING THE MOWER" to make the mower status indicator show green and mower is ready for driving.
	The left/right paddle(s) is not pull toward the operator properly.	Pull left paddle or right paddle or both paddles simultaneously toward the operator until a "click" sound is heard.
	The left/right paddle(s) is not kept pulled toward the operator.	To drive in reverse, at least one of the paddles has to be kept pulled toward the operator.
	The left/right paddle(s) is broken.	Contact a qualified service technician for repair.

MOWER STATUS REFERENCE & FAULT CODE

LCD Display	Description	Fault Code on LCD	Mower Status Indicator	Beeper	Cause	Solution
	LED lights Icon shows on the LCD screen.	n/a	OFF	No	The headlights, sidelights, and rear lights are turned on by the LED light switch.	This is normal operation. No action is needed.
	USB Icon shows on the LCD screen.	n/a	OFF	No	USB icon illuminates that a USB device can work after the mower is started correctly.	This is normal operation. No action is needed.
	Fuel Gauge Icon shows on the LCD screen.	n/a	OFF	No	It indicates the average charge capacity of inserted batteries	This is normal operation. No action is needed.
	Hour Meter Icon shows on the LCD screen.	n/a	OFF	No	It shows the total driving time of mower, in hours and cannot be reset.	This is normal operation. No action is needed.
	Load indicator Icon shows in the ECO range.	n/a	OFF	No	It indicates the current load of the mower.	This is normal operation. No action is needed.
	Reverse Icon shows on the LCD screen.	n/a	OFF	No	It indicates the mower is driving backward.	This is normal operation. No action is needed.
	Safety key icon blinks.	n/a	OFF	No	The safety key is not inserted.	Insert the safety key then press and hold the START/STOP button to turn on the mower.
	Safety key icon blinks.	n/a	OFF	No	Key Control Panel Box Assembly is broken.	Have repairs performed by a qualified service technician.
	The icon of a certain battery compartment blinks.	n/a	OFF	No	A certain battery during discharging is over-current.	No action is needed. The mower can continue working if the combined battery Ah rating, over-current battery excluded, meets the requirement. Once the over-current battery returns to normal, it will join in powering the mower immediately and the icon will disappear.
	The icon of the empty battery compartment blinks	n/a	OFF	No	Battery capacity is not sufficient to allow the mower to work.	In order to start this mower, use enough EGO batteries following the instructions in section "ATTACHING/ DETACHING THE BATTERY PACK" in this manual.
	The overload indicator blinks	n/a	Flashes red	One beep	The blade motor is overloaded.	Raise the deck cutting height or slow the driving speed to reduce the load of the mower.
					The side discharge chute is clogged with grass and debris.	Clean the side discharge chute after each use.
					There is an interference between the blade and the mower deck.	Call EGO Customer Service Center
	The temperature icon blinks.	n/a	OFF	One beep	The mower is overheated.	Reduce the load of the mower by raising the deck cutting height or slowing down the blade/driving speed. Take a break and allow the mower to cool.
	The temperature icon blinks.	n/a	OFF	One beep	The mower is too cold.	Please do not make repeated attempts which may damage the machine. Always store the mower and batteries in warm environment. Restart the mower when it is warmed up.
	The temperature icon and the exact occupied battery compartment blink at the same time.	n/a	OFF	No	The battery pack in the corresponding. Numbered battery compartment is overheated.	The mower can continue working if the combined battery Ah rating, overheated battery excluded, meets the requirement. Once the overheated battery returns to normal temperature, it will join in powering the mower immediately. If the combined battery Ah rating is not sufficient, the mower will not work until more battery packs are inserted into the vacant battery compartments. Reduce the load of the mower by raising the deck cutting height or slowing down the mowing when resuming operation.
	The icons of each occupied battery compartment, low power indicator, and fuel gauge blink every 1 second at the same time on the LCD screen. The first LED fuelgauge & mower status indicator blinks too.	n/a	Flashes red	Keeps beeping until the PTO switch is pushed downward.	The battery packs are low on charge and the mower is in Limp Home mode.	Stop working and return to the battery charging area. NOTE: When the mower is in Limp-Home mode, the blades are automatically switched into low rotation speed 8and meanwhile the audio indicator will keep beeping. The operator should push the PTO switch downward to turn off the blade motors. The audio indicator will stop beeping after the blades stop.
	The icon of each occupied battery compartment and low power indicator blink every half a second, the first LED fuel-gauge will flash red every half a second too.	n/a	Flashes red	Keeps beeping	The battery parks are nearly depleted.	The mower will stop working immediately. The operator should transport the mower to the battery charging area for charging.
	The auto-parking icon blinks on the LCD.	n/a	OFF	Keeps beeping	The mower is parked on a slope and the operator leaves the mower without setting the parking-brake pedal at the braking position.	Set the brake pedal at the braking position. The auto-parking icon will turn off and the sound indicator will stop beeping.
	Brake pedal icon shows on the LCD	n/a	OFF	No	The parking brake pedal is set at the braking position.	Release it before starting the mower.

NOTE: If a fault code appears on LCD screen, remove all battery packs and re-insert them a few minutes later. If this doesn't solve the problem, follow the fault code troubleshooting below.

LCD Display	Description	Fault Code on LCD	Mower Status Indicator	Beeper	Cause	Solution
	Seat sensor icon shows on the LCD	n/a	OFF	No	The operator leaves the seat or the seat safety interlock system is disconnected.	If with the operator is seated on the seat and the icon is on, stop operating the mower immediately and check the seat connection. If the seat connection with the mower is confirmed correct, please contact a qualified service technician for repairs.
	PTO Switch icon blinks	n/a	OFF	No	The blade motor was interrupted in operation and the PTO switch is not set to off position.	Before restarting the mower, push the PTO switch down to turn off the blade motors. Please see "TROUBLESHOOTING" section in this manual for reference.
	Energy regeneration icon blinks occasionally.	n/a	OFF	No	The kinetic energy generated during braking or driving downhill is converted into electricity to charge the battery packs.	This is normal operation. No action is needed.
	CCS icon blinks	n/a	OFF	No	The CCS (cruise control system) function has failed.	The CCS function could not be set when the mower is driving at very low speed or is driving in reverse.

LCD Display	Description		Fault Code on LCD	Mower Status Indicator	Beeper	Cause	Solution
See "Fault Code"	Left driving motor falls in rotation.	PCBA controlled left driving motor fails.	413	OFF	One beep	PCBA failure	Have repairs performed by a qualified service technician.
		Plug (Triplephase, power wire) connecting the left driving motor with the corresponding PCBA is loosened.	317	OFF	One beep	Loose connection
		Plug (Six pins, signal wire) connecting the left driving motor with the corresponding PCBA is loosened.	301	OFF	One beep	Loose connection
		Left driving motor fails.	317	OFF	One beep	Motor failure
See "Fault Code"	Right driving motor fails in rotation	PCBA controlled right driving motor fails.	313	OFF	One beep	PCBA failure	Have repairs performed by a qualified service technician.
		Plug (Triplephase, power wire) connecting the right driving motor with the corresponding PCBA is loosened.	417	OFF	One beep	Loose connection
		Plug (Six pins, signal wire) connecting the right driving motor with the corresponding PCBA is loosened.	401	OFF	One beep	Loose connection
		Right driving motor fails.	417	OFF	One beep	Motor failure
See "Fault Code"	Left blade motor fails in rotation	PCBA controlled left blade motor fails	607	n/a	One beep	PCBA failure	Have repairs performed by a qualified service technician.
		Plug (Triplephase, power wire) connecting the left blade motor with the corresponding PCBA is loosened.	509	n/a	One beep	Loose connection	Inspect the blade firstly. If it is loosened, tighten the bolt with recommended torque. Otherwise, have repairs performed by a qualified service technician.
		Left blade motor fails	509	n/a	One beep	Motor failure
See "Fault Code"	Right blade motor fails in rotation	PCBA controlled right blade motor fails	507	n/a	One beep	PCBA failure	Have repairs performed by a qualified service technician.
		Plug (Triplephase, power wire) connecting the right blade motor with the corresponding PCBA is loosened.	609	n/a	One beep	Loose connection	Inspect the blade firstly. If it is loosened, tighten the bolt with recommended torque. Otherwise, have repairs performed by a qualified service technician.
		Right blade motor fails	609	n/a	One beep	Motor failure
See "Fault Code"	Accelerator pedal fails		311 /411	OFF	One beep	PCBA failure	Have repairs performed by a qualified service technician.
See "Fault Code"	Accelerator pedal fails		307 /407	OFF	One beep	Loose connection	Have repairs performed by a qualified service technician.
See "Fault Code"	Steering wheel fails		312 /412	OFF	One beep	PCBA failure	Have repairs performed by a qualified service technician.
See "Fault Code"	Steering wheel fails		312 /412	OFF	One beep	Loose connection	Have repairs performed by a qualified service technician.
See "Fault Code"	Parking brake fails, the mower cannot be driven.	Parking brake PCBA, which is in the front frame assembly, is broken.	309 /409	OFF	One beep	PCBA failure	Have repairs performed by a qualified service technician.
See "Fault Code"	Parking brake fails, the mower cannot be driven.	Parking brake switch and/or wire is broken.	801	OFF	One beep	Wire/Switch failure	Have repairs performed by a qualified service technician.

LCD Display	Description	Fault Code on LCD	Mower Status Indicator	Beeper	Cause	Solution
OFF	Charging Prot Fault	n/a	Solid RED	n/a	The charging port is in open circuit.	Have repairs performed by a qualified service technician.
		n/a	Solid RED	n/a	There is no power supply.	Check the wall outlet whether there is 220 – 240 V supplied or the socket is good.
		n/a	Solid RED	n/a	The fuse is blown.	Have repairs performed by a qualified service technician.
See "Fault Code"	Charging Port Fault	204	n/a	One beep	The charging port is in open circuit.	Have repairs performed by a qualified service technician.
See "Fault Code"	Battery Box Assembly not functioning.	217	n/a	One beep	The power source from Battery Box assembly is broken. The LED headlights and USB will not work.	Have repairs performed by a qualified service technician.
		310 /410	OFF	One beep	The connection between Type C wires of Battery Box assembly and other Type C wires of the mower is out of work.
		201 /202 /203	OFF	One beep	The BMS of the Battery Box assembly is broken.
See "Fault Code"	Start/Stop Switch Fault	314 /414	OFF	One beep	Switch PCBA failure or bad wire connection for Start/stop Switch.	Have repairs performed by a qualified service technician.
See "Fault Code"	LCD Screen Fault	315 /415	OFF	One beep	LCD assembly is broken or bad wire connection of the LCD assembly.	Have repairs performed by a qualified service technician.