EGO Power Plus ZT5200E-L - TURN MOWER Manual
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EGO Power Plus ZT5200E-L - TURN MOWER Manual

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Table of Contents
Contents
EGO Power Plus ZT5200E-L - TURN MOWER Manual

Safety Information


READ OPERATOR'S MANUAL
SAFETY SYMBOL
The purpose of safety symbols is to attract your attention to possible dangers. The safety symbols and the explanations with them deserve your careful attention and understanding. The symbol warnings do not, by themselves, eliminate any danger. The instructions and warnings they give are no substitutes for proper accident prevention measures.

Be sure to read and understand all safety instructions in this Operator's Manual, including all safety alert symbols such as "DANGER," "WARNING," and "CAUTION" before using this tool. Failure to follow all instructions listed below may result in electric shock, fire, and/or serious personal injury.

SYMBOL MEANING
This page depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate it.

SAFETY SYMBOLS

warning Safety Alert Read & Understand Operator's Manual
Eye Protection Maintain Safety Devices

Steep slope hazard
Keep Bystanders Away from the Blades
Never carry children Look behind while backing

Do not use this machine on slopes greater than 12°
Thrown objects

KEEP HANDS AND FEET AWAY		 Guaranteed sound power level. According to the European community's Directive.
Do not step Waste electrical products should not be disposed of with household waste. Take to an authorized recycler.
This product is in accordance with applicable EC directives
Do not stare at operating lamp.
Direct Current This product is in accordance with applicable UK legislation.
kPa Kilopascal RPM Revolutions per minute
V Volt m Meters
in Inch cm Centimeters
Nm Newton meter mm Millimeters
°C Celsius kg Kilogram
km/h Kilometers per hour IPX4 Ingress Protection Degree

SPECIFICATIONS

Voltage 56 V
Deck Size 132 cm
Wheel Size Front Rear 279.4 x 126 mm 457.2 x 223 mm
Cold Tire Pressure Front 222.1 kPa
Rear 115.8 kPa
Turning Radius 0
Blade Speed (RPM) 2600; 2800; 3000; 3200
Max. Driving Speed (km/h) Forward 8.1 km/h, 9.7 km/h, 11.3 km/h, 12.8 km/h
Reverse up to 6.4 km/h
Charging Charger (Optional) CHV1600E
Adaptor (Optional) ACA1000
Charging Temperature Range 5°C - 40°C
Cutting-Height Adjustment (10 position) 25 – 100 mm
Operating Temperature 0°C- 40°C
Storage Temperature -20°C - 70°C
Weight (Without battery pack) 217 kg
Measured sound power level LWA 95.48 dB(A) K=0.73 dB(A)
Sound pressure level at operator's ear LPA 82.5 dB(A) K=3 dB(A)
Guaranteed sound power level L (measured according to WA 2000/14/EC) 100 dB(A)
Vibration ah Hand 0.69 m/s 2
K=1.5 m/s 2
Body 0.3 m/s 2
K=1.5 m/s 2
  • The declared vibration total value has been measured in accordance with a standard test method and may be used for comparing one tool with another;
  • The declared vibration total value may also be used in a preliminary assessment of exposure.

NOTICE: The vibration emission during actual use of the power tool can differ from the declared value in which the tool is used; In order to protect the operator, user should wear gloves and ear protectors in the actual conditions of use.

DESCRIPTION

KNOW THE MOWER (Fig. A1 & A2)
KNOW THE MOWER - Part 1
KNOW THE MOWER - Part 2

  1. Seat
  2. Charging Port
  3. Power Unit
  4. LED Rear Light
  5. Storage Compartment
  6. Cup Holders
  7. LED Sidelight
  8. Rear Wheel (Drive Wheel)
  9. Wash Port
  10. Deck
  11. Deck Protector
  12. Anti-Scalp Wheel
  13. Front Wheel
  14. Parking-Brake Pedal
  15. Daytime Running Lights
  16. LED Headlights
  17. Side-Discharge Chute
  18. Deck-Height Adjustment Lever
  19. Seat-Suspension Adjustment Knob
  20. Seat Position Adjustment Lever
  21. Lap Bars
  22. Mower Status Indicator
  23. LCD Screen
  24. PTO Switch
  25. Start/Stop Button
  26. Safety Key
  27. Phone Storage Slot
  28. Baffle Bar
  29. Mower Fuel-Gauge & Status Indicator 29a Mower Fuel-Gauge Indicator 29b Mower Status Indicator
  30. Foot-Rest Area
  31. Power-unit Cover Release Button
  32. Power-unit Cover
  33. Power unit with six battery compartments
  34. Battery-Release Button
  35. Hitch
  36. Attachment Mounting Cover
  37. Attachment Mounting Cover Storage
  1. USB Port

KNOW THE LCD SCREEN (Fig. A3)
Refer to the section "MOWER STATUS REFERENCE & FAULT CODE" for more information about the icons and indicators on the LCD screen.
KNOW THE LCD SCREEN

  1. Safety Key Icon
  2. LED Lights Icon
  3. Auto-Parking Icon
  4. USB Icon
  5. Blade Speed Indicator
  6. Safety Device Status Indicator
  7. Hour Meter
  8. Vacant Battery Compartment Icon
  9. Temperature Icon
  10. Occupied Battery Compartment Icon
  11. Driving Mode
  12. Fault Code Indicator
  13. Overload Indicator
  14. Low Power Indicator
  15. Driving Speed Indicator
  16. Load Indicator
  17. Fuel Gauge
  18. Blade Speed Adjustment Button
  19. Set Button
  20. Driving Mode Button
  21. LED Light Switch
  22. Driving Speed Adjustment Button

UNPACKING

NOTICE: Save the packing materials until you have carefully inspected and satisfactorily operated the product. If any parts in packing list assembled on the machine please instantly contact EGO service.
NOTICE:: Except the tools in below packing list, all other tools mentioned in the manuals are just recommended but not provided.

PACKING LIST (Fig. B)

B-1 Zero Turn Ride-On Mower B-6 Safety Keys
B-2 Seat B-7 Open-End Wrenches (13mm)
B-3 Steering Lever B-8 Alley Key
B-4 Socket-Head Screws (2 for backup) B-9 Wash-Port Quick Coupler
B-5 Hex Bolts (2 for backup) B-10 Operator's Manual

RECOMMENDED ACCESSORIES

Use only identical replacement parts listed below. Use of parts that do not meet the original equipment specifications may lead to improper performance and compromised safety.

PART NAME MODEL NUMBER
Standard Blade AB5200
High Lift Blade AB5201
Mulching Kit ABP5200
Grass Bagger Kit ABK5200-A
Rear Bumper AMB1000
Cargo Box AMG1000
Sun Shade AMS1000

ASSEMBLY

INSTALLING THE SEAT (Fig. C1 & C2)
INSTALLING THE SEAT - Step 1
INSTALLING THE SEAT - Step 2

The safety interlock system must not be disconnected or bypassed. Doing so could cause the mower to operate unexpectedly, resulting in personal injury.
NOTICE: For your safety, the mower may stop driving as the seat switch got disconnect during driving. In this case, please refer to the section "TROUBLESHOOTING" for more information.

C1-1 Cable C1-5 Socket-Head Screws
C1-2 Plug C2-1 Hook
C1-3 Socket C2-2 Steel Rails
C1-4 Suspension Base C2-3 Socket-Head Screws

INSTALLING THE STEERING LEVERS (Fig. C3)
INSTALLING THE STEERING LEVERS

C3-1 Steering Levers C3-3 Steering lever Mounting Holes
C3-2 Hex Bolts

OPERATION

BEFORE USING THE MOWER
Checking environment

  1. Ensure that the work area is clear of children, bystanders, and pets.
  2. Clear the work area of objects that may be thrown by the mower blades.
  3. Check and ensure that the LED lights are in proper status:
    • The headlights, sidelights and rear lights are controlled by the LED light switch.
    • The running lights always keep on during driving.
    • When backing up, if the rear lights are turned off, they will flash to warn bystanders; if the rear lights are turned on, they will remain on.
    • All lights will switch off automatically when the mower shuts off automatically after a period without operating.

Checking the cold tire pressure (Fig. D1)
Checking the mower status and battery charge level
Checking the cold tire pressure

  1. Mower fuel-gauge indicator (Fig. A2 - 27a)
    Each segment of the mower fuel-gauge indicator indicates 20% charge of the inserted battery packs.
    NOTICE: The mower fuel gauge indicator and the fuel gauge on the LCD screen indicate the average capacity of the inserted battery packs.
  2. Mower status indicator (Fig. A1 & Fig. A2 - 27b)
    If the status indicator shows green, the mower is ready for driving. If not, Please refer to the section "MOWER STATUS REFERENCE & FAULT CODE"

Testing the safety interlock system (Fig. D2 - Fig. D8)
NOTICE:: The operator must be on the seat before test.

  1. Before testing (Fig. D2 – Fig. D4)
    Testing the safety interlock system - Step 1
    Testing the safety interlock system - Step 2
    Testing the safety interlock system - Step 3
  2. To test the deck-blade system (Fig. D5) then slowly stand up
    Testing the safety interlock system - Step 4
  1. To test the driving system (Fig. D6 – Fig. D8) then slowly stand up
    Testing the safety interlock system - Step 5
    Testing the safety interlock system - Step 6
    Testing the safety interlock system - Step 7

If the deck-blade system and/or the driving system fails to stop when the operator is off of the seat and if the cause cannot be determined after confirming the plug and socket connection of the seat is well connected, contact your EGO customer service center immediately.

ADJUSTMENT (Fig. E1 – Fig. E13)
Preparation (Fig. E1 – Fig. E5)
ADJUSTMENT - Preparation - Step 1
ADJUSTMENT - Preparation - Step 2
ADJUSTMENT - Preparation - Step 3
ADJUSTMENT - Preparation - Step 4
ADJUSTMENT - Preparation - Step 5

Adjusting the cutting-deck height (Fig. E6)
Adjusting the cutting-deck height

Adjusting the anti-scalp wheels (Fig. E7 – Fig. E10)
Adjusting the anti-scalp wheels - Step 1
Adjusting the anti-scalp wheels - Step 2
Adjusting the anti-scalp wheels - Step 3
Adjusting the anti-scalp wheels - Step 4

E7-1 Anti-Scalp Wheel E9-2 Lag Bolt
E9-1 Nut E10-1 Deck Height Label

Adjusting the seat (Fig. E11)
Adjusting the seat
Adjust the seat position to ensure you are able to make firm contact with the parking-brake pedal before operating the mower. Seat suspension adjustment could make you achieve the most comfortable experience on the seat.

E11-1 Seat Position
Adjustment Lever		 E11-2 Seat Suspension
Adjustment Knob

Setting the parking brake (Fig. E12 – Fig. E13)
Setting the parking brake - Step 1
Setting the parking brake - Step 2

E13-1 Braking Position E13-2 Released Position

CHARGING (Fig. F1 – Fig. F11)
In order to start this mower, EGO batteries totaling 15 Ah (2 X BA4200/BA4200T) or more are required. For best performance, we recommended use of EGO batteries that total 30 Ah or more.
Use only with the recommended battery packs and chargers. (Fig. F9 & F10)

Preparation for charging (Fig. F1 – Fig. F4)
Preparation for charging - Step 1
Preparation for charging - Step 2
Preparation for charging - Step 3
Preparation for charging - Step 4

Charging the battery pack(s) separately (Fig. F5 – Fig. F9)
Charging the battery pack(s) separately - Step 1
Charging the battery pack(s) separately - Step 2
Charging the battery pack(s) separately - Step 3
Charging the battery pack(s) separately - Step 4
Charging the battery pack(s) separately - Step 5

F5-1 Cover Release Button F7-1 Battery Release Button
  • To attach the battery pack(s) (Fig. F5 – Fig. F6)
  • To detach the battery pack(s) (Fig. F7 – Fig. F8)

NOTICE:: Charge the battery pack(s) refer to the corresponding battery and charger manuals.

Charging the battery packs via charging port (Fig. F10)
Charging the battery packs via charging port

F10-1 Dust Cap F10-2 Charging Port

STARTING THE MOWER (Fig. A4 – Fig. A5 & Fig. G1 – Fig. G6)

Avoid sudden starts, stops, and turns, as well as excessive speed, especially when first learning to operate the mower. The mower can spin rapidly, which may cause you to lose control and result in serious injury and/or damage.

Before starting the mower, check and make sure the blades are disengaged within 5s when pushing the PTO switch downward. If the blades fail to stop, do not use the mower and contact your EGO customer service immediately.
NOTICE: Follow Fig. A4 & Fig. G2 to get the lowest driving speed and STANDARD driving mode until you are fully capable of operating the mower in all situations. The driving speed and driving mode will activate only when the mower wheels are stopped and the steering levers are open.
The mower will save and present the previous driving mode, driving speed and calibration of the steering levers when restarting it.
STARTING THE MOWER - Step 1
STARTING THE MOWER - Step 2
STARTING THE MOWER - Step 3
STARTING THE MOWER - Step 34
STARTING THE MOWER - Step 5
STARTING THE MOWER - Step 6

Driving-Mode

  • CONTROL: Lower acceleration, less sensitive handling, and mild turning speed to protect the grass and for new users.
  • STANDARD: Perfect for everyday use.
  • SPORT: Higher acceleration, accurate handling, and sharp turning to maximize mowing efficiency and for mowing enthusiasts.

Driving Speed Adjustment (Fig. A4)
Driving Speed Adjustment

Blade Speed Adjustment (Fig. A5)
Blade Speed Adjustment

USB port
NOTICE: The USB port provides charging power of 5 Voltage DC at up a combined draw of 1.5 Amperes and is powered only when the mower is startup.

STOPPING THE MOWER (Fig. H1 – Fig. H6)
NOTICE: After more than 60 minutes without operating, the mower will automatically shut off.
STOPPING THE MOWER - Step 1
STOPPING THE MOWER - Step 2
STOPPING THE MOWER - Step 4
STOPPING THE MOWER - Step 5
STOPPING THE MOWER - Step 6

Limp-home mode
When battery charge becomes low, the mower will go into Limp-Home mode:

  • The mower automatically stop grass cutting;
  • The beep indicator will continue to sound;
  • The mower status indicator will flash red every second, the first segment of the mower fuel-gauge will flash red and both the low-power indicator and the battery graphics on the fuel gauge will flash.

The operator should:

  1. Push the PTO switch downward (Fig. H3) to disengage the blades. The beep indicator will stop sounding when the blade stops;
    STOPPING THE MOWER - Step 3
  2. Stop working and go to the battery charging area as soon as possible. The maximum distance the mower can travel is 1000 m.

When the battery is nearly depleted, the icon of each occupied battery compartment and low-power indicator will blink every half a second. The mower will stop working immediately. The operator should transport the mower to the battery charging area for charging.

Manual pushing
If manual pushing is needed, be sure that the batteries are disconnected from the mower and the parking-brake pedal is release from the braking position.

DRIVING THE MOWER (Fig. I1 – Fig. I9)
To stop, decrease or increase speed, slowly change the steering lever's distance from neutral.

Stay at least two mowing widths away from any ditches, drop-offs, or water. Front wheels can rotate when the mower is stopped, even with the brake applied, and cause the mower to go over the edge or into the water and result in death or serious personal injury.

Be aware of what is behind the mower before backing up. DO NOT mow in reverse unless absolutely necessary. Always look down and behind before and while backing to make sure no children, bystanders, or pets enter the mowing area. Remember that a careless fraction of a second is sufficient to inflict death or serious injury.

Do not operate this machine on public roadways.

If blockage happens or you strike a foreign object, stop the motors and remove the batteries. Remove grass clippings, leaves, dirt and any other accumulated debris; thoroughly inspect the mower for damage and repair the damage before restarting and operating the mower.
DRIVING THE MOWER - Step 1
DRIVING THE MOWER - Step 2
DRIVING THE MOWER - Step 3
DRIVING THE MOWER - Step 4
DRIVING THE MOWER - Step 5
DRIVING THE MOWER - Step 6
DRIVING THE MOWER - Step 7
DRIVING THE MOWER - Step 8
DRIVING THE MOWER - Step 9

MAINTENANCE


Always wear eye protection with side shields. Failure to do so could result in objects being thrown into your eyes resulting in possible serious injury.

Always protect your hands by wearing heavy gloves or wrapping the cutting edges with rags or other materials when performing any maintenance on the mower blade. Always remove the safety key and battery packs when servicing or transporting the mower.

Maintenance Service Interval Maintenance Procedure
Before each use or daily
  • Check the safety-interlock system.
  • Visually check the tire whether it is flat.
  • Inspect the blades if it is worn, crack or bent.
  • Inspect the entire product for damaged, missing, or loose parts such as side-discharge chute, screws, nuts, bolts, caps, etc., ensuring that all guards are in place and working properly.
  • Check the brake operation.
After each use
  • Clean the mower deck.
Every 25 hours
  • Check the tire pressure.
Every 50 hours
  • Check the grease condition inside the cutting blade flange.
Every 100 hours
  • Check the rear wheels, ensuring that the all lug nuts are fastened at the recommended torque.
Every 200 hours
  • Check the front wheels, ensuring that they turn freely.
Annually
  • Check the parking brake pedal. Remove the battery from the mower and set the parking pedal at the braking position. Manually push the mower forwards to see whether the mower can be moved or not. If it moves, have it serviced by a qualified service technician.

CLEANING THE MOWER (Fig. J1 – Fig. J10)
Preparation (Fig. J1 – Fig. J5)
CLEANING THE MOWER - Preparation - Step 1
CLEANING THE MOWER - Preparation - Step 2
CLEANING THE MOWER - Preparation - Step 3
CLEANING THE MOWER - Preparation - Step 4
CLEANING THE MOWER - Preparation - Step 5

Cleaning the mower housing (Fig. J6 - Fig. J7)
Cleaning the mower housing - Step 1
Cleaning the mower housing - Step 2

Using wash port to clean the mower deck (Fig. J8 - Fig. J10)
Using wash port to clean the mower deck - Step 1
Using wash port to clean the mower deck - Step 2
Using wash port to clean the mower deck - Step 3

J8-1 Wash Port J8-3 Garden Hose
J8-2 Wash-Port Quick Coupler

NOTICE: When finishing cleaning, push the PTO switch downward to disengage the mower blades.

MAINTAINING THE MOWER DECK AND THE CUTTING BLADES
Preparation (Fig. K1 – Fig. K6)
MAINTAINING THE MOWER DECK AND THE CUTTING BLADES - Preparation - Step 1
MAINTAINING THE MOWER DECK AND THE CUTTING BLADES - Preparation - Step 2
MAINTAINING THE MOWER DECK AND THE CUTTING BLADES - Preparation - Step 3
MAINTAINING THE MOWER DECK AND THE CUTTING BLADES - Preparation - Step 4
MAINTAINING THE MOWER DECK AND THE CUTTING BLADES - Preparation - Step 5
MAINTAINING THE MOWER DECK AND THE CUTTING BLADES - Preparation - Step 6

Removing the mower deck (Fig. K7 – Fig. K8)
Removing the mower deck - Step 1
Removing the mower deck - Step 2

K7-1 Motor Cable K7-3 Suspension Linkage
K7-2 Cotter Pin

NOTICE: Disconnect all motor cables and cotter pins when removing the mower deck.

Replacing the cutting blades (Fig. K9 - Fig. K11)
Replacing the cutting blades - Step 1
Replacing the cutting blades - Step 2
Replacing the cutting blades - Step 3

K9-1 Stabilizer K10-3 Blade
K10-1 Bolt K10-4 Flange
K10-2 Washer K10-5 Motor Shaft

Leveling the mower deck

  1. When to level (Fig. K12 – Fig. K14)
    Leveling the mower deck - Step 1 - When to level
    Leveling the mower deck - Step 2 - When to level
    Leveling the mower deck - Step 3 - When to level
  2. Before leveling
    • Checking the cold tire pressure (Fig. K15)
      Leveling the mower deck - Step 4 - Before leveling
    • Check the cutting blades. Remove and replace worn, cracked, and/or bent blades as necessary.
  1. Preparation for leveling (Fig. K16 – Fig. K21)
    Leveling the mower deck - Step 5 - Preparation for leveling
    Leveling the mower deck - Step 6 - Preparation for leveling
    Leveling the mower deck - Step 7 - Preparation for leveling
    Leveling the mower deck - Step 8 - Preparation for leveling
    Leveling the mower deck - Step 9 - Preparation for leveling
    Leveling the mower deck - Step 10 - Preparation for leveling
  2. How to leveling
    • To make side-to-side adjustment (Fig. K22)
      Leveling the mower deck - Step 11 - How to leveling
      K22-1 Jam Nut
    • To make front-to-rear adjustment (Fig. K23)
      Leveling the mower deck - Step 12 - How to leveling

CALIBRATING THE MOWER TRACKING SYSTEM (Fig. L1 – Fig. L4)
NOTICE: The beeping indicator will sound once both when starting calibration and when the calibration is finished.
NOTICE: The calibration completed for one of the driving modes ("CONTROL", "STANDARD", "SPORT") maybe not available for the other two modes. Calibrate the steering levers in each driving mode independently as needed.
CALIBRATING THE MOWER TRACKING SYSTEM

RESETTING THE MOWER TO INITIAL FACTORY SETTING (Fig. M)
NOTICE: The beeping indicator will sound once both when starting resetting and when the resetting is finished.
NOTICE: When the resetting is successful, below settings will return to the initial factory setting:
RESETTING THE MOWER TO INITIAL FACTORY SETTING

  • driving mode
  • driving speed
  • calibration of the steering levers

STORAGE AND TRANSPORT

TRANSPORTING THE MOWER (FIG. N1 – FIG. N11)
NOTICE:Secure the mower as needed, using straps or cables to prevent movement during transport.
TRANSPORTING THE MOWER - Step 1
TRANSPORTING THE MOWER - Step 2
TRANSPORTING THE MOWER - Step 3
TRANSPORTING THE MOWER - Step 4
TRANSPORTING THE MOWER - Step 5
TRANSPORTING THE MOWER - Step 6
TRANSPORTING THE MOWER - Step 7
TRANSPORTING THE MOWER - Step 8
TRANSPORTING THE MOWER - Step 9
TRANSPORTING THE MOWER - Step 10
TRANSPORTING THE MOWER - Step 11

STORAGE (Fig. O1 – Fig. O6)
NOTICE: Remove the battery packs and store the batteries refer to the corresponding manuals.
Clean and check the mower before storage refer to the sections "CLEANING THE MOWER" and "RECOMMENDED MAINTENANCE SCHEDULE(S)".
STORAGE - Step 1
STORAGE - Step 2
STORAGE - Step 3
STORAGE - Step 4
STORAGE - Step 5
STORAGE - Step 6

TROUBLESHOOTING

PROBLEM CAUSE SOLUTION
The mower fails to drive when the two
steering levers are pushed forward or backward at the beginning.

Steering level icon blinks
  • The combined Ah of the inserted batteries does not meet the requirement.
  • In order to start this mower, use enough EGO batteries following the instructions in section "CHARGING" in this manual.
  • The parking brake pedal is set in the braking position.
  • Fully depress the parking brake pedal to release it from the braking position.
  • The steering levers are not in the open position when starting the mower.
  • Return the steering levers to the open position and restart the mower.
  • The operator is not sitting on the seat.
  • Only when the operator is properly sitting on the seat, can he or she operate the mower.
  • The seat switch is not connected correctly.
  • Remove the battery from the mower and disassemble the seat in the reverse order of the instructions in section "INSTALLING THE SEAT" in this manual to inspect the seat switch connection. Reassemble the seat and follow the instructions in "STARTING THE MOWER" to restart the mower to see if the mower can be started. If not, contact a qualified service technician for repair.
  • Under extreme cold weather, the driving function may not start successfully due to the low temperature protection.
  • Always store the mower and battery in warm environment. Restart the mower when it is warmed up. Please do not make repeated attempts under extreme cold weather which may damage the machine.

The mower stops driving
  • Steering levers require a "reset".
  • Return the steering levers to the open position and restart the mower.
  • The electric controlling components of the steering levers are failed.
  • Contact a qualified service technician for repair.
  • The seat switch got disconnected during driving on a rough terrain.
  • Remove the battery from the mower and disassemble the seat in the reverse order of the instructions in section "INSTALLING THE SEAT" in this manual to inspect the seat switch connection. Reassemble the seat and follow the instructions in "STARTING THE MOWER" to restart the mower to see if the mower can be started. If not, contact a qualified service technician for repair.
  • The parking-brake pedal is depressed to slow down the driving speed. Once the parking-brake pedal is depressed enough but not to the parking position, the mower will stop.
  • Follow the instructions in "STARTING THE MOWER" to restart the mower.
The driving speed/ driving mode cannot be adjusted during driving.
  • This is a feature of the mower for safe driving.
  • The function will activate only when the mower wheels are stopped and the steering levers are open.


The mower fails to start the blades when the PTO switch is engaged.

PTO Switch icon blinks
  • The combined Ah of the inserted batteries does not meet the requirement.
  • In order to start this mower, use enough EGO batteries following the instructions in section "CHARGING" in this manual.
  • The PTO switch is not pushed down when the mower is stopped last time.
  • Push the PTO switch downward and restart the mower's blades.
  • The mower is overloaded at the moment the blades starting, resulting in motor self-protection.
  • Start the mower grass cutting in lower blade speed first and until the blades are getting successes rotation, do not accelerate the blade speed as needed.
  • Under extreme cold weather, the blade motor may not start successfully due to the low temperature protection.
  • Always store the mower and battery in warm environment. Restart the mower when it is warmed up. Please do not make repeated attempts under extreme cold weather which may damage the machine.
  • The blade interferes with the deformed mower deck.
  • Contact a qualified service technician for repair.

The blades stop working during grass cutting
  • The mower is overloaded.
  • Raise the deck cutting height or slow down the driving speed to reduce the load of the mower.
  • The mower deck is clogged with grass and debris.
  • Clean the mower deck and make certain that the blades have freedom of movement.
  • The mower is overheated.
  • Reduce the load of the mower, by raising the deck cutting height or slowing down the blade/driving speed and allow the mower to cool.
  • The battery pack(s) in the mower's battery compartment is overheated, resulting in combined Ah rating of all inserted batteries to not meet the requirement.
  1. If the combined battery Ah rating does not meet the requirement, the mower will not work until more battery packs are inserted into the vacant battery components. Once the overheated battery returns to normal temperature, it will join in powering the mower immediately.
  2. Reduce the load of the mower by raising the deck cutting height or slowing down the mowing when resuming operation.
  • The mower is in Limp-Home mode.
  • When the mower is in Limp-Home mode, the blades are automatically switched into low rotation speed without grass cutting. The operator should stop working and go to the battery charging area as soon as possible.
  • The mower is hit a foreign object, resulting in motor self-protection.
  • Push the PTO switch downward and restart the mower blades.

The beeping indicator continues sounding
  • The mower is in Limp-Home mode and the blades are not turned off.
  • Push the PTO switch down to disengage the deck blades. The beeping indicator will stop sounding when the blade stops.
  • The mower stops driving on a slope and the operator opens the steering levers and is off the seat without setting the parking brake pedal at the braking position.
  • Set the parking brake pedal in the braking position before leaving the mower on the slope.
The battery indicators are still on when the mower is turned off.
  • When the mower is turned off on ground without removing the battery pack(s) from the mower, the battery indicators, start/stop button and set button will remain illuminated for a period.
  • No action is needed. The battery indicators will go off when the mower shuts off after a period. Refer to the section "STOPPING THE MOWER" for specific time.
  • When the mower is turned off on a slope without setting the parking brake pedal at the braking position, the battery indicators will keep on until the battery charge is depleted. The beeping indicator keeps sounding at the same time.
  • Set the parking brake pedal in the braking position before the operator leave the tool on the slope.
The LCD screen fails to be illuminated with all icons on.
  • The pressing time on the start/stop button is not sufficient.
  • The LCD screen will only display "Fuel Gauge" when the start/stop button is pressed briefly.
  • The LCD screen will turn on after the start/stop button has been pressed for sufficient time.
The mower cuts unevenly, with significant height
difference front to rear.
  • The blades are dull.
  • Sharpen or replace the cutting blade as instructed in this manual.
  • The blades are bent.
  • Replace the bent cutting blade following the instructions in section "REPLACING THE CUTTING BLADES".
  • The mower deck is not leveled, resulting in different cutting blade height.
  • Level the mower deck following the instructions in section "LEVELING THE MOWER DECK".
The actual grass cutting height is not aligned with the claimed height.
  • The mower deck nuts are loosened on the suspension linkage
  • Follow the instructions in section "LEVELING THE MOWER DECK" to make correct front-to-rear adjustment for the mower deck and securely tighten the nuts on the suspension linkage.
  • The mower deck is damaged or seriously worn.
  • Follow the instructions in section "REMOVING THE MOWER DECK" to have mower deck replacement.

The mower does not mulch properly
  • Wet grass clippings are sticking to the underside of the deck.
  • Wait until the grass dries before mowing.
  • The mower is set to cut too much grass at once.
  • Raise the deck cutting height.

There is excessive vibration
  • The cutting blades are loose.
  • Tighten the blade bolt to the recommended torque.
  • The blades are bent.
  • Replace the bent cutting blade following the instructions in section "REPLACING THE CUTTING BLADES".
  • The mower deck is not leveled.
  • Level the mower deck following the instructions in section "LEVELING THE MOWER DECK".
  • The mower deck nuts are loosened on the suspension linkage.
  • Tighten the nuts on the suspension linkage.
  • The mower is set to cut too much grass at once.
  • Raise the deck cutting height.
There are grass or debris remaining on the ground after mowing.
  • The mower is set to cut too much grass at once when the grass is tall.
  • Begin with a high cutting height and reduce it until the desired mowing result is attained. Grass over 6 inches tall should be mowed twice, at successively lower cutting heights.
  • The grass is wet.
  • Do not mow when the grass is wet until the grass dries.
  • The driving speed is high.
  • Slow down the driving speed.
  • The blade speed is low.
  • Increase the blade speed gradually.

Short running time of the mower with included battery
  • Grass conditions and cutting-height setting will greatly affect the battery run time. The claimed run time is based on a light load condition.
  • Raise the deck cutting height and slow down the blade speed to reduce the cutting load.

The mower is not tracking straight.
  • The tire pressures for the left and right rear wheels are different.
  • Check and adjust the air pressure in both rear wheel tires, according to the recommendation in section "CHECKING THE TIRE PRESSURE" in this manual.
  • The driving speeds for the left and right rear wheels are different.
  • Calibrate the mower tracking system following the instructions in section "CALIBRATING THE MOWER TRACKING SYSTEM".
The parking brake pedal cannot be released from the braking position or is slow to spring back.
  • There may be debris or dirt getting inside the parking brake pedal.
  • Open the parking brake pedal box to thoroughly clean the box inside and close it. Reset the parking brake pedal to see whether the problem is solved. If not, contact a qualified service technician for repair.
The mower cannot be charged via charging port with the mower status indicator shining solid red.
  • The plug of the charger is not correctly inserted into the charging port on the mower.
  • Reconnect the charger plug to see whether the mower can be charged normally.
  • There is no power in the wall outlets.
  • No action is needed. Wait until the power recovers.
  • Charger malfunction.
  • Contact a qualified service technician for inspection and have charger repaired if needed.
  • The charger port on the mower is defective.
  • Contact a qualified service technician for repair.
The charging time via the mower charging port is too long.
  • Using EGO Adapter ACA1000 for charging requires long time.
  • Use EGO charger CHV1600E for charging the mower directly.
The battery cannot be fully charged via the mower charging port.
  • Firmware bug of the riding mower or the charger/battery failure.
  • Unplug the charger and wait for more than several minutes, then reconnect the plug to the power supply. If it does not work, contact a qualified service technician for repair.

The mower cannot be started after cleaning
  • Improper cleaning, such as water getting on the electric components, LCD screen etc.
  • Follow the instructions in section "CLEANING THE MOWER" to clean the mower correctly.

It is easy for the mower to be clogged
  • The mower deck is clogged with grass and debris.
  • If the mower caught in rain accidentally, leave it in the air to dry or use compressed air to dry it.
  • Clean the mower deck after each use, following the section "Using Wash Port to Clean Mower Deck".
The mower easily loses traction when climbing up on the slope.
  • The tires of the rear wheels are worn.
  • Seek local service to replace the wheel tires.
  • Large mowing slope.
  • Mowing slope should be at required degree.
When the mower is stopped on a slope with the parking brake pedal pressed, the mower can slide downward the slope.
  • The brake components are excessively worn due to improper operation of the mower.
  • Contact a qualified service technician for repair.
There is no water coming from the wash port when performing deck washing.
  • The wash-port quick coupler is not mounted into place on the wash port.
  • Re-attach the wash-port quick coupler until you hear a clear click after firmly pushing. If it does not work, contact a qualified service technician for repair.
There is abnormal sound when manual pushing the mower without starting.
  • The sound comes from the magnets inside the driving motor.
  • It is normal and no action is needed.

FAULT CODE & MOWER STATUS INDICATOR REFERENCE

LCD Display Description Fault Code on LCD Mower Status Indicator Beeper Cause Solution
LED lights Icon is displayed on the LCD screen n/a OFF No The headlights, sidelights, and rear lights are turned on by the LED light switch. This is normal operation. No action is needed.
USB Icon is displayed on the LCD screen n/a OFF No USB icon illuminates that a USB device can work after the mower is started correctly. This is normal operation. No action is needed.
Fuel Gauge Icon is displayed on the LCD screen n/a OFF No It indicates the average charge capacity of inserted batteries This is normal operation. No action is needed.
Hour Meter Icon is displayed on the LCD screen n/a OFF No It shows the total driving time of mower, in hours and cannot be reset. This is normal operation. No action is needed.
Load indicator Icon shows in the ECO range n/a OFF No It indicates the current load of the mower. This is normal operation. No action is needed.

The overload indicator blinks.
Load indicator icon shows in the PWR range.
n/a
Flashes red
One beep
 The blade motor is overloaded. Raise the deck cutting height or slow the driving speed to reduce the load of the mower.
The side discharge chute is clogged with grass and debris. Clean the side discharge chute after each use.
There is an interference between the blade and the mower deck. Have repairs performed by a qualified service technician.
Safety key icon blinks. n/a OFF No The safety key is not inserted. Insert the safety key then press and hold the START/STOP button to turn on the mower.
Power is not supplied to the LCD screen. Have repairs performed by a qualified service technician.
The icon of a certain battery compartment blinks. n/a OFF No A certain battery during discharging is over-current. No action is needed. The mower can continue working if the combined battery Ah rating, over-current battery excluded, meets the requirement. Once the over-current battery returns to normal, it will join in powering the mower immediately and the icon will disappear.
The icon of the empty battery compartment blinks. n/a OFF No Battery capacity is not sufficient to allow the ride on mower to work. In order to start this mower, use sufficient EGO batteries following the instructions in section "CHARGING" in this manual.
The temperature icon blinks. n/a OFF One beep The mower is over heated. Reduce the load of the mower by raising the deck cutting height or slowing down the blade/driving speed. Take a break and allow the mower to cool.
The mower is too cold Please do not make repeated attempts which may damage the machine. Always store the mower and batteries in warm environment. Restart the mower when it is warmed up.
The temperature icon and the exact occupied battery compartment blink at the same time. n/a OFF No The battery pack in the cor- responding numbered battery compart- ment is overheated.
  1. The mower can continue working if the combined battery Ah rating, overheated battery excluded, meets the requirement. Once the overheated battery returns to normal temperature, it will join in powering the mower immediately.
  2. If the combined battery Ah rating not sufficient, the mower will not work until more battery packs are inserted into the vacant battery compartments.
  3. Reduce the load of the mower by raising the deck cutting height or slowing down the mowing when resuming operation.
The icons of each occupied battery compartment, low power indicator, battery graphics of fuel gauge blink every 1 second at the same time on the LCD screen. The first segment of the LED fuel-gauge & status indicator blinks too. n/a Flashes red Keeps beeping until the PTO switch is pushed downward. The battery packs are low on charge and the mower is in Limp-Home mode. Stop working and return to the battery charging area.
NOTICE: When the mower is in Limp-Home mode, the blades are automatically switched into low rotation speed without grass cutting and meanwhile the sound indicator will keep beeping. The operator should push the PTO switch downward to disengage the deck blades. The sound indicator will stop beeping after blade stopping.
The icon of each occupied battery compartment and low power indicator blinks every half a second. n/a Flashes red Keeps beeping The battery parks are nearly depleted. The mower will stop working immediately. The operator should transport the mower to the battery charging area for charging.
The auto-parking icon blinks on the LCD. n/a OFF Keeps beeping The mower is parked on a slope and the operator leaves the mower without setting the brake pedal at the braking position, just with the steering levers in the open position. Set the brake pedal at the braking position. The auto-parking icon will be off and the sound indicator will stop beeping.
Brake pedal icon is displayed on the LCD. n/a OFF No The parking brake pedal is set at the braking position. Release it before starting the mower.
Seat sensor icon is displayed on the LCD. n/a OFF No The operator leaves the seat or seat switch is disconnected. If with the operator seated on the seat, the icon is on, stop operating the mower immediately and check the seat connection. If the seat connection with the mower is confirmed correct, please contact a qualified service technician for repairs.
PTO Switch icon blinks. n/a OFF No The blade motor was interrupted in operation and the PTO switch is not set to off position. Before restarting the mower, push the PTO switch downward to disengage the deck motor. Please see "TROUBLESHOOTING" section in this manual for reference.
LCD Display Description Fault Code on LCD Mower Status Indicator Beeper Cause Solution
Steering lever icon blinks. n/a OFF No The driving motor was interrupted in operation and the steering levers are not set to open position. Before restart the mower, move the steering levers to the open position. Please see "TROUBLESHOOTING" section in this manual for reference.
Energy recovery icon blinks occasionally. n/a OFF No The kinetic energy generated during braking or driving downhill is converted into electricity to charge the battery packs. This is normal operation. No action is needed.

See "Fault
Code"
 Left driving motor
fails in rotation.		 PCBA controlled left driving motor fails. 413 OFF One beep PCBA failure
Plug (Triplephase, power wire) connecting the left driving motor with the corresponding PCBA is loosened. 317 OFF One beep Loose connection Have repairs performed by a qualified service
Plug (Six pins, signal wire) connecting the left driving motor with the corresponding PCBA is loosened. 301 OFF One beep Loose connection technician.
Left driving motor fails. 317 OFF One beep Motor failure

NOTICE: If a fault code appears on LCD screen, remove all battery packs and re-insert them a few minutes later. If this doesn't solve the problem, follow the fault code troubleshooting below.

LCD Display Description Fault Code on LCD Mower Status Indicator Beeper Cause Solution
See "Fault
Code"
Right driving motor fails in rotation.
 PCBA controlled right driving motor fails. 313 OFF One beep PCBA failure Have repairs performed by a qualified service technician.
Plug (Triplephase, power wire) connecting the right driving motor with the corresponding PCBA is loosened. 417 OFF One beep Loose connection
Plug (Six pins, signal wire) connecting the right driving motor with the corresponding PCBA is loosened. 401 OFF One beep Loose connection
Right driving motor fails. 417 OFF One beep Motor failure
See "Fault Code" Left blade motor fails in rotation. PCBA controlled left blade motor fails. 607/ A07 n/a One beep PCBA failure Have repairs performed by a qualified service technician.
Plug (Triplephase, power wire) connecting the left driving motor with the corresponding PCBA is loosened. 509 n/a One beep Loose connection Inspect the blade firstly. If it is loosened, tighten the bolt with recommended torque Otherwise, have repairs performed by a qualified service technician.
Left blade motor fails 509 n/a One beep Motor failure
See "Fault Code" Right blade motor fails in rotation. PCBA controlled right blade motor fails. 507/ A07 n/a One beep PCBA failure Have repairs performed by a qualified service technician.
Plug (Triplephase, power wire) connecting the right driving motor with the corresponding PCBA is loosened. 609 n/a One beep Loose connection Inspect the blade firstly. If it is loosened, tighten the bolt with recommended torque. Otherwise, have repairs performed by a qualified service technician.
Right blade motor fails 609 n/a One beep Motor failure
See "Fault Code" Middle blade motor fails in rotation PCBA controlled middle blade motor fails 507/ 607 n/a One beep PCBA failure Have repairs performed by a qualified service technician.
Plug (Triplephase, Power wire) connecting the middle blade motor with the corresponding PCBA is loosened. A09 n/a One beep Loose connection Inspect the blade firstly. If it is loosened, tighten the bolt with recommended torque. Otherwise, have repairs performed by a qualified service technician.
Middle blade motor fails A09 n/a One beep Motor failure

See "Fault Code"		 Left steering lever fails. Left steering lever controlling PCBA fails. 311 /412 OFF One beep PCAB failure Have repairs performed by a qualified service technician.
Plug connecting the controlling PCBA, located in the steering bar, is loosened. Loose connection
See "Fault Code" Right steering lever fails. Right steering lever controlling PCBA fails. 312 /411 OFF One beep PCAB failure Have repairs performed by a qualified service technician.
Plug connecting the controlling PCBA, located in the steering bar, is loosened. Loose connection
See "Fault Code" Parking brake fails, the tool cannot be driven. Parking brake PCBA, which is in the front frame assembly, is broken. 309 /409 OFF One beep PCBA failure Have repairs performed by a qualified service technician.
Parking brake switch and/or wire is broken. 801 OFF One beep Wire/Switch failure

OFF
Charging Prot Fault		 n/a Solid RED n/a The charging port is in open circuit. Have repairs performed by a qualified service technician.
n/a Solid RED n/a There is no power supply. Check the wall outlet whether there is 220 V-240 V supplied or the socket is good.
n/a Solid RED n/a The fuse is blown. Have repairs performed by a qualified service technician.
See "Fault Code" Charging Prot Fault 204 n/a One beep The charging port is in open circuit. Have repairs performed by a qualified service technician.

See "Fault Code"
Battery Box Assembly not functioning		 217 n/a One beep The power source from Battery Box assembly is broken. The LED headlights and USB will not work.
Have repairs performed by a qualified service technician.
310 /410 OFF One beep The connection between Type C wires of Battery Box assembly and other Type C wires of the mower is out of work.
201 /202 /203 OFF One beep The BMS of the Battery Box assembly is broken.
See "Fault Code" Start/Stop Switch Fault 314 /414 OFF One beep Switch PCBA failure or bad wire connection for Start/Stop Switch. Have repairs performed by a qualified service technician.
See "Fault Code" LCD Screen Fault 315 /415 OFF One beep LCD assembly is broken or bad wire connection of the LCD assembly. Have repairs performed by a qualified service technician.

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