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OMRON
Q Can I print accented characters on alarm printers?
There is a limitation with Windows, such that it is not possible to print accented characters to a line
printer a line at a time. The only alternatives are:
•
To print using English only characters
•
To set the printing to page mode, which will print a page when a specified number of
alarms have occurred. This can be set up under Runtime settings, Alarm/Message
printer settings.
Q Why do I get Installation error -115?
Error -115 during installation means the specified file could not be copied. This is most often caused
by the file already being in use or locked. Reboot the machine, and attempt installing before running
any Omron software.
This error can also appear when attempting to install on a operating system that does not support
extended European characters, e.g. Japanese or Chinese Windows. During installation, on the 'Select
Components' dialog, select 'CX-Supervisor package' and click 'Change...'. Scroll to the bottom of the
list of sub-components, and deselect 'Language Files'. This will prevent language files, including
those using extended European characters being installed.
Q How do I address extended memory banks in PLCs?
In the point editor where you configure the PLC address, enter a hyphen and the bank number for
example:
E32000-3
Or (depending on PLC type)
EM32000-3
This will address memory location 32000 in bank 3.
Q Why can't I see all my installed controls in the Insert Object dialog?
Under Windows 2000 and Windows XP the Insert Object dialog is not able to see all the controls
installed on the PC. These include the MS Forms 2.0 controls that are installed as part of MS Office.
This is by Microsoft's design for these operating systems, however it is possible to force the old
operation, depending on which controls you need to expose for use in CX-Supervisor. Contact your
supplier to receive details of the required Registry changes.
Release 2.0
APPENDIX B – Frequently Asked Questions
Page 285
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