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Summary of Contents for MSI Modern Series
- Page 1 Modern Series All-in-One PC Modern AM242 1MG (MS-AE07) Modern AM242P 1MG (MS-AE07) Modern AM242TP 1MG (MS-AE07) Service Guide...
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Page 2: Table Of Contents
Contents Copyright and Trademarks Notice ................. 6 Revision ........................6 How to Use this Service Guide ................6 Safety Instructions ....................7 Power ........................7 Battery ........................7 Environment ......................7 Conditional Warranty Service ................. 8 Upgrade and Service ....................8 Data Sanitization ...................... - Page 3 Mainboard Shield ....................26 Mainboard Shield Disassembly ................26 Mainboard Shield Assembly................. 27 Speakers ........................ 28 Speaker Disassembly ................... 28 Speaker Assembly ....................29 Fan & Thermal Module ..................30 Fan & Thermal Module Disassembly..............30 Fan & Thermal Module Assembly ............... 31 Memory Module .....................
- Page 4 Hard Drive (Optional) ..................... 48 Hard Drive Disassembly ..................48 Hard Drive Assembly .................... 49 Deco Strip ....................... 50 Deco Strip Disassembly ..................50 Deco Strip Assembly .................... 51 LCD Bezel & Panel ....................52 LCD Bezel & Panel Disassembly (Non-Touch Panel) (Modern AM242 1MG/ AM242P 1MG) .......................
- Page 5 Product Take-Back Service .................. 77 Using MSI Center ..................78 Login and Register ....................79 Create an Account ....................79 Product Registration .................... 80 Feature Sets ......................81 Hardware Monitoring .................... 82 Features ......................... 83 MSI Recovery ......................84 System Diagnosis ....................86 Support ........................
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Page 6: Copyright And Trademarks Notice
Copyright and Trademarks Notice Copyright © 2023 Micro-Star Int’l Co., Ltd. All rights reserved. The MSI logo used is a registered trademark of Micro-Star Int’l Co., Ltd. Third-party trademarks and names are the properties of their respective owners. No warranty as to accuracy or completeness is expressed or implied. -
Page 7: Safety Instructions
∙ Place the power cord in a way that people are unlikely to step on it. Do not place anything on top of the power cord. ∙ If this product comes with an adapter, use only the MSI provided AC adapter approved for use with this product. -
Page 8: Conditional Warranty Service
MSI offers customers replacement parts, product repair and services for 3 years from the date of sale for all EPEAT-registered products. Damages caused by servicing of products not authorized by MSI or the use of modified or non-MSI authorized parts or components are not covered by MSI Limited Warranty Agreement. -
Page 9: Publicly Available Service Information
Publicly Available Service Information Service Information Section Product Components and Disassembly instructions including Accessories identifying the required tools. Recommended Tools Product Components and Exploded diagram of parts. Accessories List of spare parts including manufacturer- Product Upgradeability and approved spare parts and how to obtain Repairability them. -
Page 11: Disassembly & Assembly
Disassembly & Assembly... -
Page 12: Product Components And Accessories
Product Components and Accessories ⚠ Important MSI provides the below list of components for the system configuration purchased and within 2 years after discontinuation of the product to increase the operational life of that product. Further services can be obtained by contacting... -
Page 13: Product Upgradeability And Repairability
Product Upgradeability and Repairability Hardware features for upgradeable, repairable or replaceable using only commonly available tools and listing of replaceable spare parts by products can be obtained by MSI Online Customer Service contacting hyperlinks For replacement, repair, or upgrade methods, please refer to the in the table below. -
Page 14: Recommended Tools
Recommended Tools The following tools may be needed while performing the disassembly and reassembly procedures. • Cross-head screwdriver • Parallel screwdriver • Tweezers • Pry tool • Diagonal pliers (optional) • Heat gun (optional) • Anti-static gloves • Anti-static wrist strap (optional) •... -
Page 15: Screw List
Screw List Please refer to the screw list below while proceeding the disassembly and assembly of the computer. Note: This screw list is for reference only and may vary from models to models. It is highly recommended that users contact the authorized service center for further assistance. -
Page 16: Preparation For Disassembly
Preparation for Disassembly 1. Power off the PC. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect the power cord from the PC. (Modern AM242P 1MG/ AM242TP 1MG) - Page 17 (Modern AM242 1MG) ⚠ Important Disconnect all power sources and place the PC on a steady surface before ∙ disassembly/reassembly. When unplugging the power cord, always hold the connector part of the cord. Never ∙ pull the cord directly. Do not place the PC in environments subject to mist, smoke, vibration, excessive ∙...
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Page 18: Stand
Stand Stand Disassembly (Lift Stand) (Modern AM242P 1MG/ AM242TP 1MG) 1. Place the PC on a steady, protected surface. ❶ 2. Locate and remove the screws that secure the lift stand with a cross-head screwdriver. ❷ 3. Remove the lift stand off the rear cover. -
Page 19: Stand Assembly
Components EOL Instructions Stand Assembly 1. Place the PC on a steady, protected surface. ❶ 2. Place the lift stand atop the rear cover groove with screw holes aligned. ❷ 3. Tighten the screws with a cross-head screwdriver to secure the lift stand. -
Page 20: Stand Disassembly (Fixed Stand) (Modern Am242 1Mg)
Stand Disassembly (Fixed Stand) (Modern AM242 1MG) 1. Place the PC on a steady, protected surface. ❶ 2. Open the fixed stand cover from the rear cover groove gently. ❷ 3. Locate and remove the screws that secure the fixed stand with a cross-head screwdriver . -
Page 21: Stand Assembly
Components EOL Instructions Stand Assembly 1. Place the PC on a steady, protected surface. ❶ 2. Place the fixed stand atop the rear cover groove with screw holes aligned. ❷ 3. Tighten the screws with a cross-head screwdriver to secure the fixed stand. 4. -
Page 22: Rear Cover & Panel Rear Cover
Rear Cover & Panel Rear Cover Rear Cover & Panel Rear Cover Disassembly ❶ 1. Locate and remove the screws that secure the rear cover with a cross-head ❷ screwdriver. Press inwards from the left and right sides of the rear cover ❷... -
Page 23: Rear Cover & Panel Rear Cover Assembly
Components EOL Instructions Rear Cover & Panel Rear Cover Assembly ❶ 1. Place the panel rear cover on the upper part of the LCD bezel with screw ❷ holes aligned. Tighten the screws with a cross-head screwdriver to secure the panel rear cover in place. ❸... -
Page 24: Stand Bracket
Stand Bracket Stand Bracket Disassembly ❶ 1. Locate and remove the screws that secure the stand bracket with a cross- head screwdriver. ❷ 2. Remove the stand bracket from the LCD bezel. -
Page 25: Stand Bracket Assembly
Components EOL Instructions Stand Bracket Assembly ❶ 1. Place the stand bracket atop the LCD bezel with screw holes aligned. ❷ 2. Tighten the screws with a cross-head screwdriver to secure the stand bracket in place. -
Page 26: Mainboard Shield
Mainboard Shield Mainboard Shield Disassembly ❶ ❷ 1. Locate and disconnect the SATA power cable , SATA data cable , DC-in ❸ ❹ cable , and TPM module cable ❺ 2. Locate and remove the screws that secure the mainboard shield with a cross-head screwdriver. -
Page 27: Mainboard Shield Assembly
Components EOL Instructions Mainboard Shield Assembly ❶ 1. Place the mainboard shield atop the mainboard with screw holes aligned. ❷ 2. Tighten the screws with a cross-head screwdriver to secure the mainboard shield in place. ❸ ❹ ❺ 3. Connect the SATA power cable , SATA data cable , DC-in cable , and... -
Page 28: Speakers
Speakers Speaker Disassembly ❶ 1. Disconnect the speaker cable from the mainboard. ❷ 2. Remove the screws that secure the speakers with a cross-head screwdriver. ❸ 3. Lift the speakers along with the cable off the LCD bezel. -
Page 29: Speaker Assembly
Components EOL Instructions Speaker Assembly ❶ 1. Replace and align the speakers to the screw holes on the LCD bezel. ❷ 2. Replace and tighten the screws with a cross-head screwdriver to secure the speakers in place. ❸ 3. Route the speaker cable and connect it to the mainboard. -
Page 30: Fan & Thermal Module
Fan & Thermal Module Fan & Thermal Module Disassembly ❶ 1. Disconnect the fan cable from the mainboard. ❷ 2. Remove the screws that secure the fan with a cross-head screwdriver. ❸ 3. Lift the fan and its cable off the mainboard. ❹... -
Page 31: Fan & Thermal Module Assembly
Components EOL Instructions Fan & Thermal Module Assembly ❶ 1. Place the thermal module atop the CPU with screw holes aligned. ❷ 2. Replace and tighten the screws with a cross-head screwdriver to secure the thermal module in place. ❸ 3. -
Page 32: Memory Module
Memory Module Memory Module Disassembly ❶ 1. Spread apart the slot clips on the memory module slot until the memory module pops up. ❷ 2. Slide and remove the memory module from the slot. ❷ 3. Repeat the steps if there are more memory modules... -
Page 33: Memory Module Assembly
Components EOL Instructions Memory Module Assembly 1. Align the notch on the memory module with the key on the slot and insert the ❶ memory module into the slot. ❷ 2. Push the memory module gently downwards until the slot clips click and lock the memory module in place. -
Page 34: Solid State Drive
Solid State Drive Solid-State Drive Disassembly ❶ 1. Remove the screw that secures the solid-state drive with a cross-head screwdriver. ❷ 2. Slide and remove the solid-state drive from the M.2 slot. -
Page 35: Solid-State Drive Assembly
Components EOL Instructions Solid-State Drive Assembly 1. Align the notch on the solid-state drive with the tab on the M.2 slot. ❶ 2. Slide the solid-state drive into the M.2 slot. ❷ 3. Replace and tighten the screw with a cross-head screwdriver to secure the solid-state drive in place. -
Page 36: Wireless Card
Wireless Card Wireless Card Disassembly ❶ ❷ 1. Locate and remove the wireless card clip and remove the screw that secures the wireless card with a cross-head screwdriver. ❸ 2. Disconnect the antenna cables ❹ 3. Remove the wireless card from the card slot. -
Page 37: Wireless Card Assembly
Components EOL Instructions Wireless Card Assembly 1. Align the notch on the wireless card with the key on the slot, and insert the ❶ wireless card into the slot. 2. Gently push the wireless card downwards and use a cross-head screwdriver to ❷... -
Page 38: Coin Battery
Coin Battery ⚠ Important ∙ Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. ∙ Avoid disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, which can result in an explosion. -
Page 39: Coin Battery Disassembly
Components EOL Instructions Coin Battery Disassembly 1. Follow Fan & Thermal Module Disassembly to remove the fan and themal module and uncover the coin battery underneath. ❶ 2. Locate and disconnect the coin battery cable ❷ 3. Use your fingers to grab the edge of the coin battery and gently pull it off. -
Page 40: Mainboard
Mainboard Mainboard Disassembly 1. After disassembling the fan, thermal module and all onboard components, ❶ ❷ ❸ disconnect the converter board cable , webcam cable , touch cable (for ❹ ❺ ❻ touch SKU), LVDS cable , Navi board cable , and TPM cable from the mainboard. -
Page 41: Mainboard Assembly
Components EOL Instructions Mainboard Assembly ❶ 1. Place the mainboard atop the LCD bezel with screw holes aligned. ❷ 2. Replace and tighten the screws with a cross-head screwdriver to secure the mainboard in place. ❸ ❹ ❺ 3. Connect the converter board cable , webcam cable , touch cable (for... -
Page 42: Tpm Module
TPM Module TPM Module Disassembly ❶ 1. Locate and disconnect the TPM module cable ❷ 2. Use your fingers to grab the edge of the TPM module and gently pull it off. Remove the TPM module along with its cable from the mainboard. -
Page 43: Tpm Module Assembly
Components EOL Instructions TPM Module Assembly ❶ 1. Replace the TPM module and secure it with its adhesive tape. ❷ 2. Connect the TPM module cable... -
Page 44: Navi Board
Navi Board Navi Board Disassembly ❶ 1. Check the LCD bezel and locate the Navi board. Remove the screws that secure the Navi board with a cross-head screwdriver. ❷ 2. Lift the Navi board off the LCD bezel. -
Page 45: Navi Board Assembly
Components EOL Instructions Navi Board Assembly ❶ 1. Place the Navi board atop the LCD bezel with screw holes aligned. ❷ 2. Replace and tighten the screws with a cross-head screwdriver to secure the Navi board in place. -
Page 46: Converter Board
Converter Board Converter Board Disassembly ❶ 1. Locate and disconnect the converter board cables ❷ 2. Locate and remove the screws that secure the converter board with a cross- head screwdriver. ❸ 3. Lift and remove the converter board from the LCD bezel. -
Page 47: Converter Board Assembly
Components EOL Instructions Converter Board Assembly ❶ 1. Place the converter board atop the LCD bezel with screw holes aligned. ❷ 2. Replace and tighten the screws with a cross-head screwdriver to secure the converter board in place. ❸ 3. Connect the converter board cables... -
Page 48: Hard Drive (Optional)
Hard Drive (Optional) Hard Drive Disassembly ❶ 1. Gently slide to remove the hard drive ❷ 2. Remove the hard drive screws on both sides of the tray to release the hard drive. ❸ 3. Remove the SATA cable screws with a cross-head screwdriver and ❹... -
Page 49: Hard Drive Assembly
Components EOL Instructions Hard Drive Assembly ❶ 1. Fit the hard drive into the tray and tighten the screws on both sides of the tray to secure the hard drive in place. ❷ 2. Gently slide and push the hard drive back in place. -
Page 50: Deco Strip
Deco Strip Deco Strip Disassembly ❶ 1. Remove the screws that secure the deco strip to the LCD bezel with a cross- head screwdriver. ❷ 2. Gently pull outwards to remove the deco strip from the LCD bezel. -
Page 51: Deco Strip Assembly
Components EOL Instructions Deco Strip Assembly ❶ 1. Place the deco strip back to the LCD bezel with screw holes aligned and then snap it into place by pressing down around the edges. ❷ 2. Replace and tighten the screws with a cross-head screwdriver to secure the deco strip to the LCD bezel. -
Page 52: Lcd Bezel & Panel
LCD Bezel & Panel LCD Bezel & Panel Disassembly (Non-Touch Panel) (Modern AM242 1MG/ AM242P 1MG) ❶ 1. Remove the screws that secure the LCD bezel to the LCD panel with a cross- head screwdriver. ❷ ❸ 2. Remove the LCD panel from the LCD bezel ❹... -
Page 53: Lcd Bezel & Panel Assembly
Components EOL Instructions LCD Bezel & Panel Assembly ❶ ❷ ❸ 4. Put the antenna cables , LVDS cable , panel power cable , and EMI ❹ gaskets back to the LCD panel and secure them in place. ❺ ❻ 5. -
Page 54: Lcd Bezel & Panel Disassembly (Touch Panel) (Modern Am242Tp 1Mg)
LCD Bezel & Panel Disassembly (Touch Panel) (Modern AM242TP 1MG) ❶ 1. Remove the screws that secure the LCD bezel to the LCD panel with a cross- head screwdriver. ❷ ❸ 2. Remove the LCD panel from the LCD bezel ❹... -
Page 55: Lcd Bezel & Panel Assembly
Components EOL Instructions LCD Bezel & Panel Assembly ❶ ❷ ❸ 1. Put the antenna cables , LVDS cable , panel power cable , EMI gaskets ❹ ❺ , and touch cable back to the LCD panel and secure them in place. ❻... -
Page 56: Webcam Module
Webcam Module Webcam Module Disassembly ❶ ❷ 1. Remove the top webcam mylar and inner webcam mylar from the LCD bezel. ❸ 2. Remove the webcam module from the LCD bezel with tweezers. -
Page 57: Webcam Module Assembly
Components EOL Instructions Webcam Module Assembly ❶ 1. Align and secure the webcam module onto the LCD bezel with tweezers. ❷ ❸ 2. Replace and secure the top webcam mylar and inner webcam mylar the LCD bezel. -
Page 58: Powering Up After Maintenance
Powering Up After Maintenance 1. Assemble the external power supply & power cord. 2. Connect the external power supply to the PC. 3. Plug the power cord into the electrical outlet. 4. Power on the PC. (Modern AM242P 1MG/ AM242TP 1MG) - Page 59 ⚠ Important ∙ Use only the MSI provided AC adapter approved for use with this PC. If the power cord comes with a 3-pin plug, do not disable the protective earth pin ∙ from the plug. The PC must be connected to an earthed mains socket-outlet.
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Page 60: Osd Setup
OSD Setup This chapter provides you with essential information on OSD Setup. Navi Key The AIO comes with a Navi Key, a multi-directional control that helps navigate the On- Screen Display (OSD) menu. (Modern AM242P 1MG/ AM242TP 1MG) - Page 61 (Modern AM242 1MG) Up/Down/Left/Right: ∙ selecting function menus and items ∙ adjusting function values ∙ entering into/exiting from function menus Press (Menu): ∙ launching the On-Screen Display (OSD) ∙ entering submenus ∙ confirming a selection or setting Hot Key ∙ Users may enter into Volume, Brightness, Mode and Input Source function menus by moving the Navi Key up, down, left or right when the OSD menu is inactive.
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Page 62: Osd Setup Via Navi Key
OSD Setup via Navi Key Press the Middle button of Navi Key to launch the On-Screen Display (OSD) main menu. Use the Up, Down, Left, Right buttons to tune the desired function menus to suit your personal preferences. Press Menu 3 seconds to shut the panel off. Press Menu again to wake it up. -
Page 63: Input Source
1st Level Menu 2nd/ 3rd Level Menu Description Color Temperature Cool ∙ Use Up or Down Button to select and preview mode effects. Normal ∙ Press the Menu Button to confirm and apply Warm your mode type. ∙ Color Temperature will be grayed out when Customization R (0-100) sRGB mode is selected. -
Page 64: Troubleshooting
Users may refer to the following tips or visit for quick and easy troubleshooting when encountering common problems with the product. It is always suggested that users contact the authorized MSI service center for advanced tech support if needed. My system does not start. - Page 65 System speakers do not work. • Check the master volume setting in the Audio Mixer. • If you are using an application that has its own volume control, check if the volume is muted. • If you have connected an audio cable to the Headphone jack, disconnect it. •...
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Page 66: Recycling Guidelines
Recycling Guidelines In line with our commitment to environmental sustainability, this product is designed with separable plastic components to enhance plastic recycling quality. We kindly request that you responsibly recycle the recyclable plastic components of this product once it reaches the end of its useful life. Follow the instructions below to prepare plastic parts for recycling by eliminating non-recyclable materials. - Page 67 Components EOL Instructions ❺ 4. Turn the thumbscrew counterclockwise to unlock and remove the base from the lift stand. ❻ 5. Remove the rubber feet to uncover the base screws. ❼ 6. Remove the base screws with a cross-head screwdriver to separate the ❽...
- Page 68 ❿ 7. Locate and remove the screw that secures the hinge cover with a cross-head ⓫ ⓬ screwdriver and remove the hinge cover and E-cover from the stand. ⓭ ⓮, 8. To disassemble the stand’s front cover and rear cover pry around the stand’s edges with a pry tool until the recyclable front cover and rear cover are ⓯...
- Page 69 Components EOL Instructions 9. Please collect all recyclable plastic parts and send them to qualified recyclers for recycling.
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Page 70: Stand (Fixed Stand) (Modern Am242 1Mg)
Stand (Fixed Stand) (Modern AM242 1MG) 1. Follow Stand Disassembly to remove the fixed stand from the computer. ❶ 2. Turn the thumbscrew counterclockwise to unlock and remove the base from the fixed stand. ❷ 3. To disassemble the fixed stand pry around its edges with a pry tool until the ❸... -
Page 71: Rear Cover & Panel Rear Cover
Components EOL Instructions Rear Cover & Panel Rear Cover 1. Follow Rear Cover & Panel Rear Cover Disassembly to disassemble the rear cover & panel rear cover from the computer. ❶ ❷ 2. Please recycle the panel rear cover & rear cover to qualified recyclers. -
Page 72: Deco Strip
Deco Strip 1. Follow Deco Strip Disassembly to disassemble the deco strip from the computer. ❶ 2. Please recycle the deco strip to qualified recyclers. -
Page 73: Lcd Bezel
Components EOL Instructions LCD Bezel 1. Follow LCD Bezel & Panel Disassembly to separate the LCD bezel and panel. ❶ 2. Release the middle bracket by flipping over to the rear side and removing the ❷ screws that secure the middle bracket with a cross-head screwdriver. ❸... - Page 74 Rear Side...
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Page 75: External Power Supply
Components EOL Instructions External Power Supply ❶ 1. Use diagonal pliers to cut the external power supply DC cable ❸ ❷ ❹ 2. Use heat gun to heat the betweens of upper and lower cases of the power adapter, and then use a parallel screwdriver to separate the cases. ❸... -
Page 76: Product End-Of-Life Instructions
Product End-of-Life Instructions ⚠ Important MSI Environmental Information Information on MSI’s Environmental initiatives, policies, programs and goals can be found at Environmental Sustainability Policy Purpose This information is to provide the guidance to recyclers on the presence of materials and components at the product level, as required by the EU WEEE and amending Directive. -
Page 77: Product Take-Back Service
Product Take-Back Service Waste electrical equipment may contain hazardous substances and thus endanger human health & the environment. Proper disposal is therefore required. MSI provides free recycling of EPEAT-registered products to ensure that the product reaches the end of its useful life and that it is recycled responsibly. -
Page 78: Using Msi Center
Using MSI Center... -
Page 79: Login And Register
MSI product to get full benefits from MSI Center at once. Create an Account 1. Make sure the Internet connection works properly. 2. Activate MSI Center. Click the profile icon at the upper right corner and click [Login]. 3. Select [Join MSI Member]. -
Page 80: Product Registration
Product Registration Once a personal account is created, you may log in and start to register your products. 1. MSI Center will automatically detect your MSI devices. Click [Product Registration] and follow the on-screen instructions to complete the registration. 2. To register more MSI multimedia accessories connected to your system, click [Add New Product] and follow the on-screen instructions to add and register your accessories. -
Page 81: Feature Sets
Feature Sets Users can download, update or uninstall MSI exclusive features in Feature Sets. 1. Click the [Feature Sets] icon at the upper right corner. 2. Install or uninstall any MSI features to meet your personal needs. -
Page 82: Hardware Monitoring
Hardware Monitoring Hardware Monitoring provides real-time status of the CPU, GPU, memory, fans, etc. Click [Free Up Memory] to release system memory that is no longer required. -
Page 83: Features
Features [Features] will vary depending on the features users have installed through [Feature Sets]. -
Page 84: Msi Recovery
⚠ Important Before using MSI Recovery, please back up the important data saved on your system drive to other storage devices. Go to WinPE to Use MSI Recovery 1. Go to MSI Center [Features] > [MSI Recovery]. - Page 85 Backup: Creating an MSI Rescue USB disk 1. When using MSI Recovery for the very first time, it is a must to make an MSI Rescue USB disk first. With MSI Rescue USB disk, users may be able to fix or restore the system back to the factory default settings when the system encounters problems booting to Windows.
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Page 86: System Diagnosis
∙ To clean up the storage, click [Clean Up Disk], select the drive you want to clean up from the pop-up menu, and follow the on-screen instructions to clean up the storage. ∙ To free up memory, click [Free Up Memory] and MSI Center will instantly release system memory that is no longer required. -
Page 87: Support
Support Support offers various customer support channels to fulfill the needs of every user. Live Update Live Update It is recommended that users click [Scan] under [Live Update] to get the latest MSI or third-party utilities for update. -
Page 88: System Info
Microsoft APP When using this function for the very first time, analyzing the system with Live Update is a must. 1. Click [Scan] under [Live Update]. 2. Click [Microsoft APP] where a list of compatible applications on Microsoft Store are displayed. -
Page 89: Service
Service Forum & Channel • [MSI Forum]: Directing users to MSI Global Forum for discussion with global users. • [How-To Channel]: Directing users to MSI HOW-TO CHANNEL for guides, tips & tricks that help you get more from your MSI products. - Page 90 Troubleshooting • [After-Sales Service]: Providing instructions on repair, warranty and other after- sales services. • [Support Article]: Offering advice on how to troubleshoot your MSI products. If further assistance is needed, click [More] for MSI online service and support.
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