HP StorageWorks DAT Series Troubleshooting Manual page 12

Action recommended
Try a new cleaning cartridge.
Run the Device Analysis Test in HP Library and Tape
Tools (L&TT). Follow any troubleshooting given with the
test results.
Ensure the latest firmware is loaded.
NOTE:
Due to issues in development Library and Tape
Tools cannot be reliably used to diagnose
potential issues with the DAT 40 Hotplug drive
(Q1546A only). This problem is currently being
investigated and will be corrected in the next
revision of Library and Tape tools. This note will
be updated once the problem has been corrected
but until then do not use Library and Tape Tools
to diagnose issues with this product. This problem
only relates to the Q1546A product, no other DAT
40 variants are affected
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If DAT72, check if the cleaning tape is held by the drive for more than two minutes
after loading and the green Tape LED is FLASHING
Action recommended
Eject the cleaning tape using the Eject button (later
firmware will retain the cleaning tape, including pre-
merger Compaq drives).
Check that the cleaning cartridge has been used less
than 50 times.
Try a new cleaning cartridge.
Additional
information
information on the
HP DAT front panel
LEDs.
Click here for
information on
ensuring a long life
for the HP DAT
product.
Click here for
information on HP
Library and Tape
Tools.
Additional
information
Click here for
information on the
HP DAT front panel
LEDs.
Click here for
information DDS
media care.
Click here for
information on
ensuring a long life
for the HP DAT