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If a problem occurs ...
Sound problems
Problem
Possible cause
No sound
Transmitter is/headphones
are switched off
Headphones are muted
Jack plug is not properly
connected
Sound source is switched
off
Audio cable is defective
Transmission between
transmitter and
headphones is disturbed
by interferences (including
ESD) in the vicinity
Headphones are not
correctly associated with
the transmitter (e.g.
additional headphones)
Occasional
Headphones are out of
sound
range
dropouts
Signal is shielded
Interfering devices in the
vicinity
Sound is too
Volume of the sound
low
source is adjusted too low
Signal of the sound source
is too weak
Headphone volume is
adjusted too low
Sound only
Audio cable is defective
on one ear
Audio cable is not properly
connected
If a problem occurs ...
Possible solutions
Page
Switch the
18/20
transmitter/
headphones on
Cancel the muting
21
Check the plug
12
connection
Switch the sound
–
source on
Replace the cable
–
Associate the
24
headphones with the
transmitter again
Disconnect the
15
transmitter from the
mains and reconnect
it again
Remove the
16
rechargeable
batteries from the
headphones and
reinsert them again
Associate the
24
headphones with the
transmitter
Reduce the distance
11
between
headphones and
transmitter
Remove obstacles
11
between transmitter
and headphones
Change your position
11
Increase the volume
–
of the sound source
Set the
ATTENUATOR
13
switch
to
"0 dB"
Increase the volume
21
by pressing the
´
VOLUME +
button
Replace the audio
–
cable
Check the plug
12
connection
29
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