Sennheiser DW OFFICE - 11-09 Instruction Manual

Dect headset system

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DECT Headset System
DW Office
Instruction manual

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Summary of Contents for Sennheiser DW OFFICE - 11-09

  • Page 1 DECT Headset System DW Office Instruction manual...
  • Page 2: Table Of Contents

    Charging the headset rechargeable battery ..........22 Switching the headset on/off ................23 Establishing a wireless link between headset and base station ..23 Putting the headset on and adjusting it ............24 Calling via the fixed line phone using the headset ........
  • Page 3: Important Safety Information

    • Protect your hearing from high volume levels. • Only use the mains units supplied by Sennheiser Communications. • To reduce the risk of fire or electric shock, do not use the product near water and do not expose it to rain or moisture.
  • Page 4 • Do not operate the product near any heat sources. • Only use attachments/accessories specified by Sennheiser Communi- cations (see “Accessories” on page 36). • Keep plastic wrap and plastic bags of the packaging out of reach of children – danger of suffocation! Intended use Intended use of the product includes •...
  • Page 5: The Dw Office Wireless Headset System

    • Quick link establishment between headset and base station • Excellent sound quality in narrowband and wideband mode ensures optimum speech intelligibility • Range of up to 180 m outdoors and up to 55 m indoors • Monaural headset with 2 wearing styles: – earhook or –...
  • Page 6: Delivery Includes

    1 name plate with cheek spacer (pre-installed) 1 name plate 1 mains unit 1 telephone cable 1 USB cable 1 safety guide (booklet with important safety information) 1 quick guide 1 CD ROM (including, among other things, the HeadSetup software and...
  • Page 7: Product Overview

    ¹ DC IN » socket PHONE button with LED ¿ socket (USB) LINK LED ´ Cover with overview of DIP switch assignment CHARGE STATUS LED ² ABC Mains unit switch ¶ DC IN connector Microphone volume control º Phone Telephone cable socket ¾...
  • Page 8: Headset

    Product overview Headset Microphone Battery compartment cover Name plate with cheek spacer Earpiece HEADSET LED Name plate LINK button Headband AUDIO button Charging contacts Earhook (size S, M, L, XL) Ear pad Charging contacts Headset holder Earhook slot...
  • Page 9: Overview Of The Buttons

    Overview of the buttons Overview of the buttons Base station ³ Action Button Functions Page » Selects the Phone mode Press the » PHONE button Establishes/disconnects the link between headset and base station Accepts/ends a call (with electronic call control/...
  • Page 10: Overview Of The Leds

    20 min during charging, each segment gets brighter in 5 steps When the LED segment 1 flashes in rapid succession, the battery is almost flat. You have to recharge the battery within the next few minutes (see also page 22).
  • Page 11: Putting The Headset System Into Operation

    Putting the headset system into operation Putting the headset system into operation Putting the base station into operation You can use the headset system with your fixed line phone (Phone mode) and/or your PC mode). The base station controls the wireless commu- nication between the products.
  • Page 12 Putting the headset system into operation Connecting the base station to the mains The base station is ready for operation as soon as it is connected to the mains. socket ¹. Connect the DC IN connector of the mains unit to the DC IN ¹...
  • Page 13 Putting the headset system into operation Connection to a fixed line Disconnect the handset cable from the telephone. phone without socket ¾. Connect the handset cable to the Handset headset socket º Use the telephone cable to connect the Phone...
  • Page 14 µ Connect the handset lifter to the fixed line phone as described in the instruction manual of the handset lifter. If your telephone has a built-in electronic hook switch, supporting either Connection to an optional...
  • Page 15 Place the base station at a minimum distance of 15 to 20 cm from the fixed line phone. Connecting the base station to a PC You can connect the headset system to a PC in order to use it for Internet telephone (VoIP) with softphones or multimedia applications. Use the USB cable...
  • Page 16 Putting the headset system into operation Installing the HeadSetup software HeadSetup software enables the headset system to communicate with a wide variety of softphones and allows you to use the call control func- tions. For updates and additional information on the HeadSetup software, please visit our website at www.sennheiser.com/headsetup.
  • Page 17: Putting The Headset Into Operation

    Putting the headset system into operation Putting the headset into operation The headset comes with earhooks in different sizes and a headband with ear pad and can be worn on the left or right ear. Before using the headset for the first time, charge the rechargeable battery for at least 20 minutes (see page 22).
  • Page 18: Testing The Headset System In Phone Mode And Adjusting It

    Swapping the assignment of the AUDIO button The assignment of the AUDIO button can be swapped depending on whether you wear the headset on the right or left ear. By default, the headset is configured for wearing on the right ear. Pushing the AUDIO button upwards increases the volume, pushing it downwards reduces the volume (see page 28).
  • Page 19 Lift the handset (If a handset lifter is connected, it automatically lifts the handset). The system is correctly connected if you can hear a clear dial tone and if the other party can hear you at a comfortable level. If the audio signal/dial tone is disturbed, adjust the audio signal (see next section).
  • Page 20: Testing The Headset System In Pc Mode And Adjusting It

    Make a call to someone who will help you adjust the correct microphone sensitivity for mode (see below). The system is correctly connected if the other party can hear you at a comfortable level. Adjusting the microphone sensitivity Depending on the operating system used, adjust the microphone sensi- tivity so that the other party can hear you at a comfortable level (see the instruction manual of your operating system).
  • Page 21: Adjusting Advanced Settings

    If necessary, disconnect an existing wireless link between base station and headset (see page 23). Use a pointed object (e.g. a pen) to set the DIP switches to the desired position. Configuring the handset lifter/hook switch – DIP switch 1 and 2...
  • Page 22 You have to manually establish the wireless link (see page 23). Switched on When taking the headset out of the base station, a wire- less link is automatically established between headset and base station. Switching between wideband and narrowband mode – DIP switch 5...
  • Page 23: Using The Headset System

    When the battery is about to run flat ..only the LED segment 1 lights up weakly or flashes (see page 9)..the HEADSET LED flashes red..you hear a low battery warning (three beeps)in the headset.
  • Page 24: Switching The Headset On/Off

    Using the headset system Switching the headset on/off If you place the headset into the base station, the headset automat- ically switches to standby mode. In standby mode, the power consumption is very low and the radiated power is reduced to a minimum.
  • Page 25: Putting The Headset On And Adjusting It

    Wearing the headset with the earhook Slightly pull the earhook away from the headset. Place the earhook behind your ear so that it follows the contour of your ear. Adjust the headset so that a comfortable and secure fit is ensured.
  • Page 26 If a handset lifter/electronic hook switch is used, the call is automati- cally accepted. If you receive a call and a handset lifter/electronic hook switch with ring tone detection is used, you hear a ring tone in the headset and » the LED of the PHONE button flashes white.
  • Page 27: Calling Via The Pc Using The Headset

    If a handset lifter/electronic hook switch is used, the call is automati- cally ended. handset lifter/electronic hook switch is used: Hang up the handset or press the “end call” button on your fixed line phone. Transferring a call from the headset to the fixed line phone and vice versa This function is only available if no handset lifter/electronic hook switch is used or if your fixed line phone supports this function.
  • Page 28 Disconnect the wireless link between headset and base station (see page 23). End the call using your softphone. If the call control function of your softphone is supported, the call is automatically ended (see page 15). Reproducing PC audio via the headset...
  • Page 29: Switching Between Phone And Pc Mode

    Set the volume to a medium level. Do not continuously expose yourself to high volumes. In order to be able to adjust the volume of the ring tone and the acoustic signals, the headset has to be in standby mode. In order to be able to adjust the audio volume, a wireless link has to be established between headset and base station (see page 23).
  • Page 30: Muting The Headset's Microphone

    You can now use the newly paired headset. Holding a conference call The headset system allows you to hold a conference call with up to 4 head- sets. The master headset is used to control the conference call and up to 3 additional guest headsets can participate in the conference call.
  • Page 31 Establish a wireless link between headset and base station (the LINK ¿ flashes blue). To add a guest headset to the conference call: Place the guest headset to be added to the conference call into the base station of the master headset. ¿ The HEADSET LED flashes blue/red and the headset pairs to the base station.
  • Page 32: If You Leave The Dect Range

    Charging an additional headset If you wish to charge an additional headset (headset b) in the base station while you are using your headset (headset a): Make sure that a wireless link is established between headset ¿...
  • Page 33: Cleaning And Maintaining The Headset System

    Keep all liquids far away from the product. Do not use any solvents or cleansing agents. Before cleaning, switch the product off and disconnect the base station from the mains. Only use a dry and soft cloth to clean the product.
  • Page 34: Replacing The Ear Pad Of The Headband

    Cleaning and maintaining the headset system Replacing the ear pad of the headband You can replace the ear pad. Spare ear pads are available from your Sennheiser partner. Remove the old ear pad Attach the new ear pad by placing the fastening tab...
  • Page 35: Replacing The Headset's Rechargeable Battery

    Insert the connector plug of the new rechargeable battery into the connection socket. Observe correct orientation of the connector plug. Replace the battery compartment cover onto the headset. Carefully lift the headset housing with your finger nail while fixing the battery compartment cover with your thumb. The battery compartment cover locks into place (see last diagram).
  • Page 36: If A Problem Occurs

    For additional information and an FAQ list, please visit our website at www.sennheiser.com/DW If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance.
  • Page 37: Accessories And Spare Parts

    Accessories and spare parts Accessories and spare parts For additional information on accessories and spare parts, please contact your Sennheiser partner or visit our website at www.sennheiser.com Accessories • HSL 10 handset lifter – mechanical handset lifter – incl. ring tone detection –...
  • Page 38: Specifications

    Specifications Specifications DW Office base station Dimensions 108 x 116 x 114 mm (W x H x D) Weight approx. 368 g Operating temperature range +5°C to +45°C (+41°F to +113°F) −20°C to +70°C (–4°F to +158°F) Storage temperature range...
  • Page 39 Relative humidity operation: 20 to 85% storage: 20 to 95% Weight approx. 75 g DECT EU version: CAT IQ 1.0 US version: DECT 6.0 Transmission frequency 1,880 to 1,900 MHz 1,920 to 1,930 MHz SAR value 0.196 W/kg 0.093 W/kg (max.
  • Page 40: Manufacturer Declarations

    In compliance with the following requirements • RoHS Directive (2002/95/EC) • WEEE Directive (2002/96/EC) Please dispose of this product at the end of its operational life- time by taking it to your local collection point or recycling center for such equipment.
  • Page 41 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 42: Index

    Calling Accessories accepting an incoming call (fixed connection of an optional line phone) 24 mechanical handset lifter 13 accepting an incoming PC call 26 Acoustic signals ending a call (fixed line adjusting the volume 28 phone) 26 Additional headsets ending a PC call 27...
  • Page 43: Testing The Headset System In Phone Mode And Adjusting It

    Index PC mode adjusting 19 GAP telephone testing 19 pairing 30 Phone connecting the base station to a fixed line phone with headset Headband 16 socket 12 Headset connecting the base station to a adjusting 24 fixed line phone without headset...
  • Page 44 Sennheiser Communications A/S Printed in China 6 Langager, 2680 Solrød Strand, Denmark Publ. 11/09 www.sennheisercommunications.com...

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