Crestron DM-NAX-XSP Product Manual
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Crestron DM-NAX-XSP Product Manual

Smart display controller and network audio encoder/decoder with earc support
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Product Manual
DM-NAX-XSP
DM NAX® 8K Smart Display Controller
and Network Audio Encoder/Decoder
with eARC Support
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crestron.com/docs/9370
Crestron Electronics, Inc.

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  • Page 1 View this document in HTML crestron.com/docs/9370 Product Manual DM-NAX-XSP DM NAX® 8K Smart Display Controller and Network Audio Encoder/Decoder with eARC Support Crestron Electronics, Inc.
  • Page 2 Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

  • Page 3: Table Of Contents

    Reset the Device Network Reset Factory Restore Configuration Web Interface Configuration Access the Web Interface Action Save Changes Revert Reboot the DM-NAX-XSP Restore to Factory Default Settings Update Firmware Download Logs Manage Certificates Manage EDIDs Manage Device Drivers Download Configuration Upload Configuration...
  • Page 4 Security Current User Users Groups 802.1x Configuration To Configure DM-NAX-XSP for 802.1X Authentication Access the Web Interface With the Crestron Toolbox™ Application Resources Crestron Support and Training Programmer and Developer Resources Product Certificates iv • Contents Product Manual — Doc. 9370A...

  • Page 5: Overview

    PoE+ powered device 8K60 4:2:0, 4K120 4:4:4, and HDR Support The DM-NAX-XSP supports video resolutions up to 8K60 with 4:2:0 color sampling, 8K30 4:4:4, or 4K120 4:4:4. HDR10, HDR10+, and Dolby Vision video formats are also supported. Product Manual — Doc. 9370A...
  • Page 6 Audio-over-IP DM NAX takes audio distribution to a whole new level by putting it on the network. The DM-NAX-XSP sends and receives DM NAX and AES67 encoded audio over a standard IP network. A single DM NAX system can handle audio distribution between 32 DM NAX devices and supports up to 256 audio output...

  • Page 7: Specifications

    Specifications Product specifications for the DM-NAX-XSP are provided below. Product Specifications Audio Input Signal Types HDMI®, DM NAX audio-over-IP, AES67 Output Signal Types HDMI (multichannel pass-through), DM NAX audio-over-IP (2-channel downmix), AES67 (2-channel downmix) Digital Formats Dolby Digital®, Dolby Digital® EX, Dolby Digital Plus, Dolby TrueHD, Dolby Atmos®, DTS®, DTS ES, DTS 96/24, DTS HD®...
  • Page 8 (1) LED, illuminates red when the button is pressed, flashes red when reset has been initiated Power PoE+ IEEE 802.3at Type 2 Class 4 (25.5 W) compliant; Compatible with Crestron DM-PSU-ULTRA-MIDSPAN, PoE+ compliant Ethernet switch, or third-party IEEE 802.3at compliant PSE Power Consumption 14 W maximum Environmental Temperature 32°...

  • Page 9: Dimension Drawings

    Weight 1.82 lb (0.83 kg) Compliance Regulatory Model: M202116001 Intertek® Listed for US & Canada, CE, IC, FCC Part 15 Class B digital device To search for product certificates, refer to support.crestron.com/app/certificates. Dimension Drawings Product Manual — Doc. 9370A DM-NAX-XSP • 5...

  • Page 10: Installation

    Installation Refer to the following sections to install the DM-NAX-XSP. In the Box on page 7 Install the Device on page 8 Connect the Device on page 13 Observe the LED Indicators on page 14 Reset the Device on page 15 6 •...

  • Page 11: In The Box

    Room Box Mounting Bracket (2057072) Screw, 04-40 x 1/4 in. Pan Head, Philips (2007158) Screw, 06-32 x 3/4 in. Steel, Truss (2009211) Wall Anchor Connector, 2-Pin (2003574) Connector, 3-Pin (2003575) Connector, 4-Pin (2003576) Washer, Flat, Steel (2007644) Product Manual — Doc. 9370A DM-NAX-XSP • 7...

  • Page 12: Install The Device

    Using the four included 4-40 x 1/4 in. Phillips pan head screws, attach the two included mounting brackets to the device. If mounting the device to a wall or a rack rail, orient the mounting brackets to be flush with the bottom face of the DM-NAX-XSP. 8 • DM-NAX-XSP Product Manual — Doc. 9370A...
  • Page 13 If mounting the device under a table, orient the mounting brackets to be flush with the top face of the DM-NAX-XSP. Product Manual — Doc. 9370A DM-NAX-XSP • 9...

  • Page 14: Mount To A Wall

    Mount to a Wall To mount the device to a wall, use the four included sets of wall anchors, washers, and 6-32 x 3/4 in. Philips pan head screws. 10 • DM-NAX-XSP Product Manual — Doc. 9370A...

  • Page 15: Mount Under A Table

    Mount under a Table To mount the device under a table, use four 10-32 Philips pan head wood screws (not included). Product Manual — Doc. 9370A DM-NAX-XSP • 11...

  • Page 16: Install On A Rack Rail

    Reliable Grounding: Reliable grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g., use of power strips). 12 • DM-NAX-XSP Product Manual — Doc. 9370A...

  • Page 17: Connect The Device

    Connect the Device Make the necessary connections as called out in the following illustrations. Front Panel Rear Panel Product Manual — Doc. 9370A DM-NAX-XSP • 13...

  • Page 18: Observe The Led Indicators

    HDMI OUT connector. No HDMI sync is detected at HDMI OUT. RESET Solid Red The RESET button is pressed. Blinking Red A network reset or factory restore has been initiated via the adjacent RESET button. 14 • DM-NAX-XSP Product Manual — Doc. 9370A...

  • Page 19: Reset The Device

    Both the Network Reset and Factory Restore procedure will clear certain device settings that cannot be recovered once the procedure is complete. Before performing these procedures, please contact Crestron True Blue Support via phone, email or chat as described at www.crestron.com/support.

  • Page 20: Configuration

    Configuration This section describes how to configure the DM-NAX-XSP. Web Interface Configuration The DM-NAX-XSP web interface allows you to view status information and configure network and device settings. Access the Web Interface To access the web interface, do either of the following: Access the Web Interface with a Web Browser on page 17 Access the Web Interface With the Crestron Toolbox™...
  • Page 21 Access the Web Interface with a Web Browser 1. Enter the IP address of the DM-NAX-XSP into a web browser. NOTE: To obtain the IP address, use the Device Discovery Tool option in Crestron Toolbox™ application or an IP scanner application.
  • Page 22 3. Enter the username in the Username field. 4. Enter the password in the Password field. 5. Click Sign In. 18 • DM-NAX-XSP Product Manual — Doc. 9370A...

  • Page 23: Action

    The Action drop-down menu is displayed at the top right side of the interface and provides quick access to common device functions: Save Changes Revert Reboot Restore Update Firmware Download Logs Manage Certificates Manage EDIDs Manage Device Drivers Download Configuration Upload Configuration Manage Schedule Product Manual — Doc. 9370A DM-NAX-XSP • 19...

  • Page 24: Save Changes

    Click Revert to revert the device back to the last saved configuration settings. Reboot the DM-NAX-XSP Certain changes to the settings may require the DM-NAX-XSP to be rebooted to take effect. To reboot the device, do the following: 1. Click Reboot in the Actions drop-down menu. The Confirmation message box appears.

  • Page 25: Update Firmware

    Download Logs 1. Click Download Logs in the Actions drop-down menu to download the device message logs for diagnostic purposes. The log file is downloaded to the Downloads folder of the PC. Product Manual — Doc. 9370A DM-NAX-XSP • 21...

  • Page 26: Manage Certificates

    Machine: The machine certificate is an encrypted PFX file that is used by the authentication server to validate the identity of the DM-NAX-XSP. The machine certificate will be provided by the network administrator, along with the certificate password. For 802.1x, only one machine certificate can reside on the device.
  • Page 27 1. Click the corresponding certificate tab. 2. Click the trashcan button ( ) in the Actions column to delete the certificate. 3. Click Yes when prompted to delete the certificate or No to cancel the deletion. Product Manual — Doc. 9370A DM-NAX-XSP • 23...

  • Page 28: Manage Edids

    The default tab that will open in this window is the Default EDIDs tab. This tab is read only, and provides a list of all default EDIDs available on the DM-NAX-XSP as part of the device firmware. Use the Search... text entry field to filter the list of EDIDs by name. Default EDIDs cannot be removed from the device.
  • Page 29 Add EDID button at the top right of the table. The File Upload screen will appear. Browse for a .cedid file, then click Upload to upload it to the DM-NAX-XSP. Browse and select a .cedid file Product Manual — Doc. 9370A DM-NAX-XSP • 25...
  • Page 30 Click the OK button to return to the Manage EDIDs window. The uploaded custom EDID will now be displayed in the table. To remove a custom EDID, click the Delete button in its table row. 26 • DM-NAX-XSP Product Manual — Doc. 9370A...

  • Page 31: Manage Device Drivers

    The default tab that will open in this window is the Default Drivers tab. This tab is read only, and provides a list of all default drivers available on the DM-NAX-XSP as part of the device firmware. Use the Search... text entry field to filter the list of drivers by name. Default drivers cannot be removed from the device.
  • Page 32 Add Driver or Import from Cloud at the top right of the table. Clicking Add Driver opens a window for uploading a custom .pkg driver file that was created from the Device Learner utility in Crestron Toolbox software. Browse for a .pkg file and upload it to the DM-NAX-XSP.

  • Page 33: Download Configuration

    CAUTION: Be sure to load a TGZ file for the same DM NAX device type while using the Load Configuration feature. For example, if loading a TGZ file to a DM-NAX-XSP, be sure that the TGZ file originated from a DM-NAX-XSP.
  • Page 34 No to return to the web UI. NOTE: Any changes made after the configuration file upload, but before a device reboot, may be overwritten when the device is rebooted. 30 • DM-NAX-XSP Product Manual — Doc. 9370A...

  • Page 35: Manage Schedule

    Use the Manage Schedule window to add, edit, or remove schedules that can be used to power on or off connected displays. Click the Manage Schedules entry in the Action Menu to open the Manage Schedules window. Product Manual — Doc. 9370A DM-NAX-XSP • 31...
  • Page 36 Click the Duplicate button to duplicate the schedule. Click the Edit button to edit it. To delete a schedule, click the checkbox in its row and then the Delete button. 32 • DM-NAX-XSP Product Manual — Doc. 9370A...

  • Page 37: Status

    Number), current network settings (such as Host Name and IP Address, etc.), and input and output ports' current status. The Status tab can be accessed at any time by clicking the Status tab of the DM-NAX-XSP interface. Information displayed on the Status tab is organized into different sections.

  • Page 38: Network

    The Network section displays network-related information about the DM-NAX-XSP, including the Hostname, Domain Name, and DNS Servers. NOTE: By default, the host name of the DM-NAX-XSP consists of the model name followed by the MAC address of the device. For example, DM-NAX-XSP-C442683F3E49.

  • Page 39: Audio

    Audio The Audio section displays details about the active audio source of the DM-NAX-XSP. Information is only populated in this section for whichever audio input is selected as the active audio source. The active audio source is determined by the Input / Output Selection section of the Settings tab, or by commands issued by a control system.

  • Page 40: Occupancy Sensor

    Occupied or Vacant. The Name field is populated with the friendly name entered while pairing the occupancy sensor, while the other fields populate based on information pulled from the occupancy sensor. Up to three IP based occupancy sensors can be paired with the DM-NAX-XSP. Control System...

  • Page 41: Settings

    Input / Output Selection on page 44 DM NAX Streams on page 51 The Settings tab enables you to configure the DM-NAX-XSP settings. The Settings page can be accessed at any time by clicking the Settings tab of the DM-NAX-XSP interface.
  • Page 42 Ethernet adapter 1 on the rear panel of the device. NOTES: An + Adapter 2 option only appears when the Ethernet ports on the DM-NAX-XSP are set to isolate traffic using the Port Selection feature. The settings for Adapter 2 are identical to those available for Adapter 1.
  • Page 43 DM-NAX-AUD-IO can communicate with the XiO Cloud® platform. Auto Update The DM-NAX-XSP can automatically check for and install firmware updates at scheduled intervals via the Auto Update feature. 1. Set the Auto Update toggle to the right position to enable Auto Update.
  • Page 44 URL. In the Custom URL Path text box, enter the path to a custom manifest file in the FTP or SFTP URL format. Use the Crestron Auto Update Tool to generate a custom manifest file, then store the file on an FTP (File Transfer Protocol) or SFTP (Secure File Transfer Protocol) server.
  • Page 45 3. In the Time (24hr Format) field, enter the current time in 24-hour format. Click the Save Changes button to save the settings. Click Revert from the Actions drop-down menu to revert to the previous settings without saving. Product Manual — Doc. 9370A DM-NAX-XSP • 41...

  • Page 46: Occupancy Sensor

    3. Enter the password in the Control System Password field. 4. Enter the Room ID in the Room ID field. 5. Enter the IP ID of the DM-NAX-XSP in the IP ID field. 6. Enter the IP address or hostname of the control system in the IP Address/Hostname field.

  • Page 47: Port Selection

    2. Click the Remove button. The Digi-In Models table is used to name the digital input based occupancy sensor connected to the IN port of the DM-NAX-XSP. Enter a friendly name for the occupancy sensor in the Name text field. Port Selection The Port Selection feature allows the device's internal network traffic to be managed and segregated based on traffic type.

  • Page 48: Input / Output Selection

    Audio Only Mode. Audio Only Mode is disabled by default. Active Audio Selection is a read only field that indicates which of the audio inputs of the DM-NAX-XSP is currently selected and transmitting audio via the DM NAX and BTS Audio-over-IP (AoIP) streams.
  • Page 49 HDMI input or the eARC path of the HDMI output. Surround sound audio from the local HDMI connections can then be transmitted over the network to another DM-NAX-XSP via the BTS stream, or downmixed to stereo and transmitted to any other DM NAX device via the AES67 stream. The DM-NAX-XSP can distribute both the BTS and AES67 streams simultaneously over the network, allowing either signal to be selected at any receiver on the network.
  • Page 50 Video status fields are only populated for the HDMI and eARC inputs, and will show N/A for the AES67 and BTS inputs. The HDMI input has an additional Settings tab that includes settings for HDCP capabilities and applying an EDID. 46 • DM-NAX-XSP Product Manual — Doc. 9370A...
  • Page 51 DM-NAX-XSP. To add a custom EDID to this drop-down list, refer to the Action Menu. Outputs The Outputs subsection provides a table of the available outputs on the DM-NAX-XSP, with settings to rename or edit the outputs. NOTE: Only the HDMI output has an Edit option. Product Manual — Doc. 9370A...
  • Page 52 Set the Blank Video toggle to the right to send a black screen to the HDMI output instead of passing the HDMI input signal through. Set the toggle to the left to revert to the HDMI input signal. 48 • DM-NAX-XSP Product Manual — Doc. 9370A...
  • Page 53 Click the Save CEDID button to save the EDID of the connected display as a .cedid file. This file can be loaded to the DM-NAX-XSP or other Crestron A/V device. The Output Signal subsection contains read only fields for the transmission, resolution, and HDCP status of the HDMI output.
  • Page 54 50 • DM-NAX-XSP Product Manual — Doc. 9370A...

  • Page 55: Dm Nax Streams

    IR file. DM NAX Streams The local audio sources of the DM-NAX-XSP can be made available as a DM NAX audio-over-IP stream. This includes the HDMI input audio from a local source and the eARC audio from the HDMI output path to the connected display.
  • Page 56 The DM-NAX-XSP features two main AoIP transmit streams. The first stream listed in the Transmitters list is the BTS stream, which is a unique AoIP transmit stream to the DM-NAX-XSP. The BTS stream will allow lossless transmission of surround sound audio formats over the network to another DM-NAX-XSP.
  • Page 57 If Auto Initiation is enabled, the stream will begin automatically when the receiver subscribes to the transmitter. If Auto Initiation is disabled, the stream will not begin until it is manually initiated. Product Manual — Doc. 9370A DM-NAX-XSP • 53...
  • Page 58 Click the arrows to increase or decrease the port number in increments of 1. Manually enter a port number in the Port field. The default port number is 5004. 5. Click OK to save or click Cancel to cancel the changes. 54 • DM-NAX-XSP Product Manual — Doc. 9370A...

  • Page 59: Security

    Click the Security tab to configure security for users and groups and to allow different levels of access to the DM-NAX-XSP functions. By default, security is disabled. Select Encrypt and Validate, Encrypt, or OFF in the SSL Mode drop-down menu, to specify whether to use encryption.

  • Page 60: Current User

    2. In the Change Password dialog, enter the current password in the Current Password field, the new password in the Password field, and then re-enter the same new password in the Confirm Password field. 3. Click OK to save or click Cancel to cancel the changes. 56 • DM-NAX-XSP Product Manual — Doc. 9370A...

  • Page 61: Users

    AD User: Displays whether the user requires authentication using Active Directory. Click the corresponding button in the Actions column to view detailed user information or to delete the user. To create a new user, click the Create User button. Product Manual — Doc. 9370A DM-NAX-XSP • 57...
  • Page 62 Assign the access level by selecting one or more groups from the Groups drop-down list. NOTE: Make sure that the Active Directory User toggle is disabled. 3. Click OK to save or click Cancel to cancel the changes. 58 • DM-NAX-XSP Product Manual — Doc. 9370A...
  • Page 63 To grant access to an Active Directory user, you can either add the user to a local group on the DM-NAX-XSP, or add the Active Directory group(s) that they are a member of to the DM-NAX-XSP. To add an Active Directory user.
  • Page 64 The Update User dialog also displays the following read-only information for the selected user. Name: Displays the name of the user. Active Directory User: Displays whether the user is an Active Directory user. 60 • DM-NAX-XSP Product Manual — Doc. 9370A...

  • Page 65: Groups

    Click the corresponding button in the Actions column to view detailed group information ( ) or to delete ( ) selected group. Click on the Create Group button in the Groups tab to create new group. Product Manual — Doc. 9370A DM-NAX-XSP • 61...
  • Page 66 A group cannot be created or removed from the Active Directory server, but access can be granted to an existing group in Active Directory. Once the group is added, all members of that group will have access to the DM-NAX-XSP. 1. Click the Create Group button.
  • Page 67 Access Level: Displays the access level of the group and its users. Active Directory Group: Displays whether the group is an Active Directory group. Click OK to close the Group Details dialog and to return to the Groups tab. Product Manual — Doc. 9370A DM-NAX-XSP • 63...

  • Page 68: 802.1X Configuration

    802.1x Configuration The DM-NAX-XSP has built-in support for the 802.1X standard (an IEEE network standard designed to enhance the security of wireless and Ethernet LANs. The standard relies on the exchange of messages between the device and the network's host, or authentication server), allowing communication with the authentication server and access to protected corporate networks.

  • Page 69: To Configure Dm-Nax-Xsp For 802.1X Authentication

    To Configure DM-NAX-XSP for 802.1X Authentication 1. Set the IEEE 802.1X Authentication toggle to enabled. This will enable all options on the 802.1X dialog. 2. Select the Authentication method: EAP-TLS Certificate or EAP-MSCHAP V2 Password according to the network administrator's requirement.

  • Page 70: Access The Web Interface With The Crestron Toolbox™ Application

    Device Discovery Tool button ( ) in the Crestron Toolbox toolbar. The DM-NAX-XSP is discovered and listed in the device list on the left side of the screen. The associated host name, IP address, and firmware version are also displayed.

  • Page 71: Resources

    Resources The following resources are provided for DM-NAX-XSP. NOTE: You may need to provide your Crestron.com web account credentials when prompted to access some of the following resources. Crestron Support and Training Crestron True Blue Support Crestron Resource Library Crestron Online Help (OLH) Crestron Training Institute (CTI) Portal...
  • Page 72 Crestron Electronics, Inc. Product Manual — Doc. 9370A 15 Volvo Drive, Rockleigh, NJ 07647 03/28/24 Tel: 888.CRESTRON Specifications subject to Fax: 201.767.7656 change without notice. www.crestron.com...

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