Troubleshooting - ION TAILGATER TOUGH Manual

TROUBLESHOOTING

If the unit is not charging: Make sure the USB-C® cable is properly connected to the power
input, the power adapter, and the power outlet.
If the sound is distorted: Try lowering the volume control of your sound source.
I hear a hum when cables are connected:
• Disconnect cables from the input jacks to see if it's a faulty cable.
• Make sure the signal cables are not placed near power cables.
• Connect all audio equipment power cables to outlets which share a common ground.
If there is a high-pitched whistling noise when using microphones: This is probably
feedback. Point the microphone away from the speaker.
If you can't hear the microphone over the music volume: Turn down the music volume from
your source.
If there is too much bass: Try adjusting the tone or EQ control on your sound source to lower
the bass level. This will allow you to play the music louder before clipping (distortion) occurs.
If you cannot connect your audio device to Tailgater® Tough via Bluetooth:
• Have your audio device (e.g., smartphone or tablet) and Tailgater® Tough as close together
as possible while trying to connect. Make sure both the audio device and Tailgater® Tough
are unobstructed by walls, furniture, etc.
• Double-press the Bluetooth button to disconnect Tailgater® Tough from any other audio
device and restart the search process. If this does not work right away, power o Tailgater®
Tough and then power it back on. See
information.
• Reset the Bluetooth connection on your audio device by turning Bluetooth o
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Tailgater® Tough before, find Tailgater®
Tough in the list of available or previously connected devices in your audio device's
Bluetooth menu, tap the "gear" or "i" icon located next to it and then select Unpair or
Forget. Turn Tailgater® Tough o
your available devices list.
Note: If Tailgater® Tough has been paired to another audio device recently that is still within
range, you may need to repeat this process with that audio device to fully disconnect.
ION Audio Tailgater Tough User Guide
®
Operation > Pairing a Bluetooth® Device
and back on and try pairing again once it reappears in
for more
and back
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