Troubleshooting - ION AQUABOOM X User Manual

TROUBLESHOOTING

If the unit is not charging: Make sure the power cable is properly connected to the power
input and the power outlet.
If the sound is distorted: Try lowering the volume control of your sound source.
If there is too much bass: Try adjusting the tone or EQ control on the Aquaboom™ X or your
sound source to lower the bass level. This will allow you to play the music louder before
clipping (distortion) occurs.
If you cannot connect your audio device to Aquaboom™ X via Bluetooth:
• Have your audio device (e.g., smartphone or tablet) and Aquaboom™ X as close together
as possible while trying to connect. Make sure both the audio device and Aquaboom™ X
are unobstructed by walls, furniture, etc.
• Press the Bluetooth button to disconnect Aquaboom™ X from any other audio device and
restart the search process. If this does not work right away, power o
then power it back on. See
• Reset the Bluetooth connection on your audio device by turning Bluetooth o
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Aquaboom™ X before, find Aquaboom™
X in the list of available or previously connected devices in your audio device's Bluetooth
menu, tap the "gear" or "i" icon located next to it and then select Unpair or Forget. Turn
Aquaboom™ X o
devices list.
Note: If Aquaboom™ X has been paired to another audio device recently that is still within
range, you may need to repeat this process with that audio device to fully disconnect.
If you experience audio dropouts while playing music from a Bluetooth device, this may be
happening because your unit is trying to link to another speaker. This can occur if you power
o a speaker that was linked to your unit or if you have just turned on your unit and it is in
Stereo-Link™ mode. To stop the audio dropouts, exit Stereo-Link™ mode by double-pressing
the Bluetooth button. Alternatively, you can wait for your unit to link to another speaker if
there is one within range.
ION Audio Aquaboom™ X User Guide
Operation > Pairing a Bluetooth® Device
and back on and try pairing again once it reappears in your available
Aquaboom™ X and
for more information.
and back
14