Innova K8 Troubleshooting Manual

K8 Extended Troubleshooting Guide
IF THE REMOTE DOES NOT LIGHT UP OR BED WORKS INTERMITTENTLY:
A) Change the batteries to 3 AAA lithium batteries of any brand.
Make sure the batteries are facing the correct directions.
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Make sure the terminals of both batteries are in contact with the metal on
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either side of the battery compartment.
Make sure you are not using rechargeable batteries.
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IF THE REMOTE LIGHTS UP, BUT NOTHING WORKS ON THE BED:
B) Check for power to the base:
Check to see if there is a green light on the transformer, which is the black box
on the floor attached to the power cord. The base should be plugged into a surge
protector to protect your investment from electrical surges.
If the green light is on, please proceed to the next step.
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If the green light is not on, please do a hard reset by unplugging your base
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for 30 minutes and plugging it back in to see if the light comes back on. If
the green light still does not come on, please email service@innovasleep.com,
or call 877-386-1373.
If you have a Split King base, please switch the transformers/power cords
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on the two sides of your base to see if the green light comes back on. If
the light is still not on, please do a hard reset following the steps above.
C) Child Lock Instructions:
The child lock prevents the adjustment, massage, and under-bed light from working.
1) To turn off the child lock:
a) Press and hold the CHILD LOCK button for 5 seconds. The red
D) Sync Instructions:
1) Find the black PAIR button on the control box (see Figure 1) located
under the bed about halfway between the head and the foot.
2) Double-click the black PAIR button on the control box. The indicator light
on the control box should change to blue and the underbed light will flash. At
this time, the control box enters the pairing state.
3) While the control box is in the pairing state, press the PAIR button on the
remote. The backlight on the remote will begin to flash.
4) Once the remote stops flashing, the indicator light on the control box will turn
from blue to green and the remote backlight will stop flashing. The remote
should now be synchronized to the control box.
backlight on this button should begin to flash. Once the button stops
flashing, the remote enters unlocking mode.