User Documentation
User documentation is available on the web and requires an internet connection.
Service provider and data fees are the responsibility of the user.
Scan the QR Code on a mobile device, or in a web browser go to:
https://support-fb.fujifilm.com
If the world map is displayed, select your region to proceed.
1. Enter your product name or number into the search box.
2. Select your product from the list of suggestions.
3. Choose the Documentation Tab.
More Customer Self Help available at:
https://support-fb.fujifilm.com
Drivers & Utilities
ACCESS THE LATEST PRODUCT SUPPORT TOOLS ONLINE
Fully tested drivers, utilities and software patches are available for our products.
Self Help & Learning
SELF DIRECTED SUPPORT - READY WHEN YOU NEED IT
Solutions are provided in multiple languages. Download useful posters, "How-to" guides, video tutorials and more.
Designed for desktop and mobile viewing, our site provides fast and self-directed support in seconds and minutes.
Need more support?
Video solutions are available at:
https://www.youtube.com/supportfbfujifilm
eLogging
TECHNICAL SUPPORT CENTRE
Log hardware or software support requests online via your local support website.
Our people are highly skilled, industry certified professionals. Accessing state of the art laboratories and remote diagnostic
tools to replicate problems and provide timely solutions.
With direct access to product development and engineering, this focused team assists in the resolution of complex technical
issues.
Contact us
Localized Technical Support Centre phone details can be accessed via the "Contact" link for your country.
Go to: https://fujifilm.com/fbglobal/eng/support and then select your country to proceed.
Please refer to the official website for the status of security certification.
If you use the product as an ISO/IEC 15408 certified product, please refer to the "Security Function Supplementary Guide" of this
model from the official website and make sure to configure the settings appropriately.
compact Wnn (C) OMRON SOFTWARE Co., Ltd. 2012-2013 All Rights Reserved.