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NETWORK CAMERA
User Manual
PNO-A9311RLP

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Summary of Contents for Hanwha Vision PNO-A9311RLP

  • Page 1 NETWORK CAMERA User Manual PNO-A9311RLP...
  • Page 2 Network Camera User Manual Copyright ©2023 Co., Ltd. All rights reserved. Hanwha Vision Trademark Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Copyright of this document is reserved.
  • Page 3 overview IMPORTANT SAFETY INSTRUCTIONS 19. When installing the product, be careful not to allow the surface of the product to be stained with chemical substance. Some chemical solvents such as cleaner or adhesives may cause serious damage to the product’s surface. 1.
  • Page 4 For below models only. The Micro USB port of the product is provided for easier installation, and is not recommended PNO-A9311RLP for monitoring purposes. When a new product box is opened (or during the initial use of the product), moisture might build up on the glass of the camera.
  • Page 5: Table Of Contents

    CONTENTS OVERVIEW WEB VIEWER Important Safety Instructions Connecting to the Camera Recommended PC Specifications Password setting Recommended Micro SD/SDHC/SDXC Login Memory Card Specifications Camera Web Viewer Setup NAS recommended specs Optional Accessories for Installation What’s Included At a Glance APPENDIX Troubleshooting INSTALLATION &...
  • Page 6: Recommended Pc Specifications

    overview RECOMMENDED PC SPECIFICATIONS NAS RECOMMENDED SPECS ~ CPU : Intel(R) Core(TM) i7 3.4 GHz or higher ~ Recommended capacity : 200GB or higher is recommended. ~ RAM : 8G or higher ~ For this camera, you are recommended to use a NAS with the following manufacturer’s specs. ~ Recommended browser: Chrome Recommended products : QNAP NAS, Synology NAS ~ Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium based)
  • Page 7: Optional Accessories For Installation

    OPTIONAL ACCESSORIES FOR INSTALLATION You can purchase appropriate optional accessories available. Pole Mount Corner Mount SBP-300PMW2 SBD-180PMW SBP-300KMW1 English _7...
  • Page 8: What's Included

    overview WHAT’S INCLUDED AT A GLANCE As for each sales country, accessories are not the same. Sunshield fixing screw Mount plate Tooth washer Bottom cover Sunshield Pipe-cover Camera body Power Port Network port Reset Test monitor out port (DC 12V) button Micro USB port Zoom/Focus...
  • Page 9: Installation & Connection

    installation & connection INSTALLATION 2. Remove the fixing tape from the bottom cover and mount plate, and then remove the mount plate. This camera is waterproof and in compliance with the IP67 spec, but the jack connected to the external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.
  • Page 10 installation & connection Removing a Micro SD card Gently press down on the exposed end of the Micro SD card as shown in the diagram to eject the Micro SD Do not forcefully insert it in the reverse direction. It might damage your Micro SD card and your product. card from the slot.
  • Page 11 Installation (Mount plate) [Installing using pipe] 2-1. Place the mount plate on the desired location considering the direction to be monitored, mark the [Directly installing on wall/ceiling] locations for the screw holes, and then drill the holes. 1-1. Place the mount plate on the desired location considering the direction to be monitored, mark the 2-2.
  • Page 12 installation & connection Installation (Bottom cover) 2-4. Mount the cable bushing to the Bottom cover. Use a cable bushing compliant with the network cable to be connected. Camera main: use a cable with the diameter of Ø5 to 6.5 You can only use a network cable with a diameter of Ø6.5 or less. 1.
  • Page 13 [Installing the network cable] (IP66) [Installing audio/alarm cables] 3-1. Pull off the extruded part of the 1-hole cable bushing provided. 4. Mount the cable bushing of the provided audio/alarm cables to the Bottom cover. 3-2. Use the cap installer to pass through the RJ45 cable. Cap Installer 3-3.
  • Page 14 installation & connection Installing the camera body 2. Connect the network/power/audio/alarm cables to the terminal on the camera body. 1. Hang the safety wire up on a hook inside the Bottom cover. Place the network cable in a circular form as shown in the figure below. e.g.
  • Page 15 3. Join the camera body with the Bottom cover. 4. Remove the direction adjustment screw on the camera body with a Torx L wrench to adjust the direction of the camera. Note that it is not necessary to loosen the screws completely. Make sure to firmly tighten the fastening screws so that there is no water damage issue.
  • Page 16 installation & connection 5. After adjusting the camera orientation, tighten the orientation screw on the camera body to secure it as shown in the figure below. TR20 4N·m (40kgf·cm) <Lens Rotation> TR20 4N·m (40kgf·cm) <Tilt> <Pan> 16_ installation & connection...
  • Page 17 6. Use the sunshield mounting screws and tooth washers to join the sunshield to the camera body. Outdoor installation When you install it outside of the building, please waterproof it with waterproof butyl rubber tape (can be purchased in stores) so that water does not leak from the gap of the cable connected to the outside. 1.
  • Page 18: Connecting With Other Device

    installation & connection CONNECTING WITH OTHER DEVICE Ethernet Connection Connect the Ethernet cable to the local network or to the Internet. Powering and networking WiFi dongle Connect the PoE+ device with the PoE+ port of the camera. Connect and use a PoE+ -enabled router. Use a PoE+ device that complies with the IEEE 802.3at standard.
  • Page 19 Power Supply Connecting to Audio Input/Output Use the screwdriver to connect each line (+, –) of the power cable to the corresponding power port of the camera. Speaker If the power sources for PoE+ and DC 12 V are simultaneously turned on, the device power will be supplied by both of PoE+ and DC 12 V.
  • Page 20 installation & connection ~ Audio Codec Connecting to the I/O port box - Audio In : G.711 PCM (Bit Rate: 64kbps / Sampling Frequency: 8kHz), G.726 ADPCM (Bit Rate: Connect the Alarm I/O cable to the corresponding port of the port box. 16Kbps, 24Kbps, 32Kbps, 40Kbps / Sampling Frequency: 8kHz), AAC (Bit Rate: 48Kbps / Sampling Frequency: 16kHz) - Audio Out : G.711 PCM (Bit Rate: 64kbps / Sampling Frequency: 8kHz)
  • Page 21 To connect to an external sensor To connect to an alarm output To use as an Alarm IN: Connect one of the [ALARM I/O] port and the other terminal to the [GND] port. If devices (e.g., flashing light and siren) that exceed the voltage and current specifications (DC12V / 50mA) are connected by using the open collector method, it may cause damage.
  • Page 22: Network Connection And Setup

    network connection and setup network connection and setup You can set up the network settings according to your network configurations. CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN INTERNET 1.
  • Page 23: Using Device Manager

    If using a Broadband Router ~ IP Address : Enter an address falling in the IP range provided by the Broadband Router. Device manager program can be downloaded from <Support>-<Online Tool> menu at Hanwha Vision website ex) 192.168.1.2~254, 192.168.0.2~254, (https://www.HanwhaVision.com).
  • Page 24: Manually Registering Camera

    ~ Example of the Dynamic IP environment configure the IP. PNO-A9311RLP - If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server 2. Click < + > at the main page of device manager.
  • Page 25: Port Range Forward (Port Mapping) Setup

    PORT RANGE FORWARD (PORT MAPPING) SETUP Setting up Port Range Forward for several network cameras ~ You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page. If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the ~ A user can change each port using the camera setting screen.
  • Page 26: Connecting To The Camera From A Shared Local Pc

    network connection and setup CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC 1. Run device manager. It will scan for connected cameras and display them as a list. 2. Double-click a camera to access. The Internet browser starts and connects to the camera. Access to the camera can also be gained by typing the camera’s IP address in the address bar of the Internet browser.
  • Page 27: Connecting To The Camera

    web viewer CONNECTING TO THE CAMERA Connecting via Bonjour 1. Run the client or operating system in support of the Bonjour protocol. Normally, you would 2. Click the camera name for search. In the Mac operating system, click the camera name searched from the Bonjour tab of Safari. 1.
  • Page 28: Password Setting

    web viewer PASSWORD SETTING CAMERA WEB VIEWER SETUP When you access the product for the first time, you must register the login password. 1. Click the [Setup ( )] icon. 2. The Settings window appears. For a new password with 8 to 9 characters, you must use at least 3 3.
  • Page 29: Troubleshooting

    appendix TROUBLESHOOTING PROBLEM SOLUTION PROBLEM SOLUTION Voice is not recorded even though When an Windows 10 user accesses ~ You must enable the <Audio In> check box in <Basic> - <Video Profile>. ~ This is what happens when microphone driver has been set to Realtek driver. audio input settings are configured.
  • Page 30 Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Hanwha Vision cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products.

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