6 Solution suggestions for problems
Cause
Program cannot be started or selected.
• Machine may have switched to self protection
mode due to an infrastructure problem (such
as line voltage, water pressure, etc.).
There is water coming from the bottom of the machine.
• There might be problems with hoses or the
pump filter.
Machine stopped shortly after the program started.
• Machine can stop temporarily due to low
voltage.
It continuously spins. Remaining time does not count down. (For models with a display)
• There may be an imbalance of laundry in the
machine.
It continuously washes. Remaining time does not count down. (For models with a display)
•
In the case of a paused countdown while taking in
water:
• Timer will not countdown until the machine is filled
with the correct amount of water.
• In the case of a paused countdown at the
heating step:
• Time will not count down until the selected
temperature for the program is reached
• In the case of a paused countdown at the
spinning step:
• There may be an imbalance of laundry in the
machine.
There is foaming over the detergent drawer
• Too much detergent was used.
Explanation / Suggestion
• Reset your machine by pressing "Start/Pause/
Cancel" button for 3 seconds. (see, Canceling a
Program)
• Be sure the seals of the water inlet hoses are
securely fitted.
• Tightly attach the drain hose to the tap.
• Make sure that the pump filter is completely
closed.
• It will resume operating when the voltage is back
to the normal level.
• The automatic spin correction system might have
been activated due to the unbalanced distribution
of the laundry in the drum.
• The laundry in the drum may be clustered
(bundled laundry in a bag). Laundry should be
rearranged and re-spun.
• No spinning is performed when the laundry is
not evenly distributed in the drum to prevent any
damage to the machine and to its environment.
• The machine will wait until there is a sufficient amount
of water to avoid poor washing results due to lack of
water. Then the timer will start to count down.
•
The automatic spin correction system might have been
activated due to the unbalanced distribution of the
laundry in the drum.
• The laundry in the drum may be clustered (bundled
laundry in a bag). Laundry should be rearranged and
re-spun.
• No spinning is performed when the laundry is not evenly
distributed in the drum to prevent any damage to the
machine and to its environment.
• Mix 1 tablespoonful softener and ½ liter water and
pour into the main wash compartment of the detergent
drawer.
11 - EN