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48 TROUBLESHOOTING
Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.
Cooking
Problem
Oven will not work
Steam is exhausted
through the oven
vent.
Appliance does not
operate.
Oven smokes
excessively during
broiling.
Food does not bake
or roast properly
Plug on appliance is not completely inserted in the electrical outlet.
• Make sure electrical plug is plugged into a live, properly grounded outlet.
A fuse in your home may be blown or the circuit breaker tripped.
• Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
• See the "Operating the Oven" section in the Operation chapter.
Oven too hot.
• Allow the oven to cool to below locking temperature.
Cooking foods with high moisture produces steam.
• This is normal.
Cord is not plugged in correctly.
• Make sure cord is plugged correctly into outlet. Check circuit breakers.
Service wiring is not complete.
• Contact your electrician for assistance.
Power outage.
• Check house lights to be sure. Call your local electric company for service.
Control not set properly.
• Follow instructions under Setting Oven Controls.
Meat too close to the element.
• Reposition the rack to provide proper clearance between the meat and the element.
Preheat broil element for searing.
Meat not properly prepared.
• Remove excess fat from meat. Cut remaining fatty edges to prevent curling.
Insert on broiler pan wrong side up and grease not draining.
• Always place the grid on the broiler pan with ribs up and slots down to allow grease to drip
into the pan.
Grease has built up on oven surfaces. Old grease or food spatters cause excessive
smoking.
• Regular cleaning is necessary when broiling frequently.
Oven controls improperly set.
• See the "Operating the Oven" section in the Operation chapter.
Rack position is incorrect or the rack is not level.
• See the "Operating the Oven" section in the Operation chapter.
Incorrect cookware or cookware of improper size being used.
• See the "Operating the Oven" section in the Operation chapter.
Oven sensor needs to be adjusted.
• See the "Adjusting the Oven Temperature" section in the Operation chapter.
Possible Cause & Solution
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