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N-443
Original assembly and operating
instructions
WN 932002-04-6-50 02-2024

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Summary of Contents for Novoferm N-443

  • Page 1 N-443 Original assembly and operating instructions WN 932002-04-6-50 02-2024...
  • Page 2 EN Copyright and disclaimer ® © 2024 TORMATIC No part of this document may be reproduced, distributed, or transmitted in any form or by any means, electronically or mechanically, including photocopying and recording for any purpose, without the express written authorization of TORMA- ®...
  • Page 3: Table Of Contents

    Contents 1 General information...................... 4 Contents and intended audience................4 1.1.1 Illustrations ....................4 Pictograms and signal words................4 Hazard symbols....................5 Further notice and information symbols ............... 5 2 Safety ..........................6 Intended use......................7 Foreseeable misuse ..................... 7 Personnel qualifications..................
  • Page 4 Special settings ....................27 5.7.1 Opening the “Special settings” menu ............. 27 5.7.2 Menu 5 + Menu 6: Force limits for opening and closing / delete force learning cycle ................27 5.7.3 Menu 7: Adjusting the light phases ............28 5.7.4 Menu 8: Adapting the soft run mode ............29 5.7.5 Menu 9: Setting other operating modes ..........
  • Page 5 10 Cleaning / care ......................48 11 Disassembly / disposal ....................49 11.1 Disassembly ....................... 49 11.2 Disposal......................49 12 Warranty terms ......................50 13 Declaration of conformity and incorporation............51 13.1 Declaration of Incorporation in accordance with the EC Machinery Directive 2006/42/EC..................51 13.2 Declaration of Conformity according to Directive 2014/53/EU ......
  • Page 6: General Information

    General information Contents and intended audience These assembly and operating instructions describe the garage door drive of the N-443 series (hereinafter referred to as "product"). The assembly and operat- ing instructions are intended for technicians that install and maintain the product, and for consumers that use the product on a daily base.
  • Page 7: Hazard Symbols

    Hazard symbols Danger! This sign indicates an immediate risk of the death or injury of persons Warning of electrical voltage! This symbol indicates dangers to the life and health of persons due to electrical voltage when handling the system. Crush hazard to limbs This sign indicates hazardous situations with a limb crush hazard.
  • Page 8: Safety

    Safety Observe the following safety information: Risk of injury when disregarding the safety information and WARNING instructions! Failure to observe the safety information and instructions can cause an electric shock, fire and / or severe injuries. • Following the safety information and directives given in these assembly and operating instructions helps to avoid personal in- juries and material damage while working on and with the product.
  • Page 9: Intended Use

    It may not be used for garage doors without spring-balancing or weight-balancing mechanisms. The product is compatible with Novoferm products only. Never make any modifications or changes to the product that have not been ex- pressly approved by the manufacturer.
  • Page 10: Personnel Qualifications

    Personnel qualifications Only personnel who are familiar with these assembly and operating instructions and the dangers associated with handling this product may use this product. The individual activities require different personnel qualifications listed in the following table. Activities Operating Skilled workers with Skilled personnel...
  • Page 11: Potential Hazards Associated With The Product

    Potential hazards associated with the product The product has undergone a risk assessment. The product's design and con- struction, which are based on this risk assessment, correspond to the current state-of-the-art. The product is safe to operate when used as intended. Nevertheless, residual risks remain.
  • Page 12: Product Description

    Product description General product overview Fig. 1: Product overview – assembled Automatic Door WARNUNG: Automatisches Tor - Nicht im Bewegungsbereich des Tores aufhalten, da sich das Tor unerwartet in Bewegung setzen kann! WARNING: Automatic door - The door may operate unexpectedly, therefore do not allow anything/anyone to stay in the path of the door! Fig. 2: Product overview –...
  • Page 13 Drive head Door connector attachment Service flap Linking bar Rating plate Central support Pinion* Bag of screws Rail (model example) drive side Handheld transmitter (depending on the model)* Carriage* 16a. Ceiling mountings on drive head Toothed belt or chain* 16b. Support straps track Deflection roller* Mains cable, 1.2 m length Rail connector (model example)*...
  • Page 14: Technical Data

    = 433.92 MHz, P < 10 mW, RX Cat. = 1.5 Supported protocols: TRX-868 f = 868.3 MHz, P < 25 mW, RX Cat. = 1.5 E43-M8 f = 433.92 MHz, RX Cat. = 1.5 Manufacturer Company: Novoferm tormatic GmbH Address: Eisenhüttenweg 6 44145 Dortmund Germany 12 - EN...
  • Page 15: Assembly And Installation

    Assembly and installation Preparing for installation Impact or falling hazard! CAUTION Persons can be hit or knocked over by the garage door. • Ensure that the door does not project into public footpaths or roads. Crush hazard! CAUTION Some parts of the latching devices on the existing garage door can form pinch or shear points.
  • Page 16: Mounting The Garage Door Drive

    Mounting the garage door drive Follow the instructions as shown on the A3 Instruction poster. 1. Inserting the rail Fold out the rail (3 and 8) to its full length. Slide the track connector (7) cent- rally over the joints. Re-tension the chain or the toothed belt if necessary (fig. ...
  • Page 17: Electrical Connection Of Further Components (Accessory)

    10. Warning sticker Attach the warning sticker (19) to the inside of the garage door so that it is easily visible (fig.  WARNING: Automatic door – Do not stand in the movement area of the door, because it may start unexpectedly! Automatic Door WARNUNG: Automatisches Tor - Nicht im Bewegungsbereich des Tores aufhalten, da sich das Tor unerwartet in Bewegung setzen kann!
  • Page 18: Connection Diagram Overview

    4.3.1 Connection diagram overview I H G F E 180R LS 4 LS 4 LS 2 LS 2 24V- 230V~ 16 - EN...
  • Page 19 Terminal Description Overview of terminal assignment at the drive head Plug base for radio receiver Connector for antenna. When using an external antenna, the shield must be placed on the terminal that is adjacent on the left (F). Connector for external pulse generator (accessories, e.g. key switch or code keypad) Input (STOP-A) for wicket door contact (accessory) or emergency stop.
  • Page 20: Pulse Generator And External Safety Devices

    4.3.2 Pulse generator and external safety devices In situations of increased requirements in terms of personal protec- tion, we recommend, in addition to the internal power limitation of the drive, the installation of a 2-wire photoelectric sensor. The in- stallation of a 4-wire photoelectric sensor serves purely for the pro- tection of property.
  • Page 21: Basic Programming

    Basic programming Fig. 4: Control elements LED matrix Drive Hand-held transmitter Programming navigation button Programming navigation button Start button door OPEN/door CLOSE Programming button Programming the control unit is menu-driven. • Pressing the programming button  opens the menu. The LED matrix indicates the menu step. •...
  • Page 22: Program The Hand-Held Transmitter

    Program the hand-held transmitter A maximum of 30 button commands can be taught via various hand-held trans- mitters. 5.3.1 Menu 1: Start function via the hand-held transmitter 1. Press the programming button  briefly once. ð Menu  is displayed. 2. When the LED matrix display flashes, press the hand-held transmitter button with which you will later start the drive and keep the button pressed until the LED matrix display stops flashing.
  • Page 23: Menu L: Ventilation Function Via The Hand-Held Transmitter

    5.3.3 Menu L: Ventilation function via the hand-held transmitter The ventilation function makes it possible to ventilate the garage. The door posi- tion for the ventilation function depends on the design of the door and is approx. 10 cm travel path of the drive. The travel path of the ventilation position cannot be changed.
  • Page 24: Menu P: Partial Opening Function Via The Hand-Held Transmitter

    5.3.4 Menu P: Partial opening function via the hand-held transmitter In this mode, the garage door is opened at an approximate width of 1 m. 1. Press the programming button  briefly three times. ð The value  is shown. 2. Press the programming button  for approx.
  • Page 25: Menu U: Close Function Via The Hand-Held Transmitter

    5.3.6 Menu u: CLOSE function via the hand-held transmitter 1. Press the programming button  briefly three times. ð The value  is shown. 2. Press the programming button  for approx. 3 seconds. ð The value  is shown. 3. Press the programming button  briefly twice.
  • Page 26: Menu 3 + Menu 4: Setting The End Positions

    Menu 3 + Menu 4: Setting the end positions 1. Keep the programming button  pressed for approx. 3 seconds. ð Menu  is displayed. 2. As soon as the LED matrix display flashes, press the  button and check if the garage door moves to the OPEN position. If the garage door moves in the wrong direction, initiate a change NOTICE of direction by keeping the programming button ...
  • Page 27: Force Learning Cycle

    Force learning cycle Crush and impact hazard at the garage door! WARNING During the force learning cycle, the drive automatically learns the normal mechanical force required to open and close the garage door. Force limits are deactivated until the conclusion of the learn- ing cycle.
  • Page 28: Checking The Force Limits

    Checking the force limits • After completing the force learning cycles, the force limits need NOTICE to be checked. • The force limits must be checked once a month. F< 400N 50 mm Fig. 7: Checking the force limits 1. Place a force gauge or a suitable obstruction (e.g. the drive's cardboard box) in the closing area of the door.
  • Page 29: Special Settings

    Special settings 5.7.1 Opening the “Special settings” menu 1. To open the menu for special settings, keep the programming button  pressed for approximately 3 seconds. ð The number  is displayed. 2. Press the programming button  again. ð The number  is displayed. 3.
  • Page 30: Menu 7: Adjusting The Light Phases

    Deleting the force learning cycle You can additionally delete the present force learning cycle in menu  . The end positions are maintained in this process and do not have to be set again. Follow the steps below to delete the present force learning cycle: 1.
  • Page 31: Menu 8: Adapting The Soft Run Mode

    5.7.4 Menu 8: Adapting the soft run mode NOTICE After the soft run distances have been changed, the force learning cycle must be repeated. By setting the soft run distances, you can define the start and stop behaviour of the opening and closing door. 1.
  • Page 32: Menu 9: Setting Other Operating Modes

    5.7.5 Menu 9: Setting other operating modes Crush and impact hazard at the garage door! WARNING Automatic closing of the door poses a risk of injury to persons. • Install a photoelectric sensor in connection with the “Automatic closing” function. Automatic closing is aborted if the lower end position during the NOTICE closing cycle is not reached due to repeated interruption of the photoelectric sensor after 5 closing processes.
  • Page 33: Menu A: Open Time

    5.7.6 Menu A: Open time The menu  (open time) is only displayed when a value > 0 is set in the menu  (automatic closing). When the door reaches the upper limit position when opening, the time for which the door remains in the upper limit position is defined by the “open time”. After the time set has elapsed, the “Automatic closing“...
  • Page 34: Menu C: Warning Time

    5.7.7 Menu C: Warning time The warning time specifies the time before the drive starts moving after a start signal. In addition, the LED light flashes during this time. Furthermore, the output voltage 24  V is switched on if the TAM  function is not set in menu  (output 24 V).
  • Page 35: Advanced Special Settings

    Advanced special settings 5.8.1 Opening the “Advanced special settings” menu 1. To open the menu for advanced special settings, keep the programming but- ton  pressed for approximately 3 seconds. ð The number  is displayed. 2. Press the programming button  again. ð The number  is displayed.
  • Page 36: Menu D: Output 230 V

    5.8.3 Menu d: Output 230 V The setting in this menu indicates the time for which the output 230  V remains switched on after a drive cycle. 1. Select menu  . ð After approximately 2 seconds, the display flashes and the set value appears.
  • Page 37: Restoring The Factory Settings

    Restoring the factory settings Fig. 8: Factory settings 1. Press the   buttons at the same time. 2. Press both buttons for approximately 3 seconds while pulling out the mains plug from the mains socket and while reinserting the mains plug again. ð Press the two buttons until the animation has finished. 5.10 Cycle counter The cycle counter stores the number of OPEN/CLOSE actions powered by the...
  • Page 38: Initial Operation

    Initial operation In order to ensure safe and trouble-free functioning of the door drive it is essential that all parts have been mounted in accordance with the assembly instructions. After having completed the assembly and programming check the garage door drive as well as the garage door for safe and proper functioning by executing all operating functions.
  • Page 39: Operation

    Operation Safety instructions for operation Observe the following safety information for operation: • All operators must be instructed on the handling and be familiar with the applicable safety regulations. • Comply with the accident prevention regulations and general safety regulations relevant to the field of application. •...
  • Page 40: Manually Opening Or Closing The Garage Door

    Manually opening or closing the garage door Impact and crush hazard due to uncontrolled door movement! WARNING When moving the door by hand (with the drive decoupled), it can move in an uncontrolled fashion, especially when the setting is in- correct or the door springs are defective.
  • Page 41: Moving The Garage Door Specifically Into The Open Or Close Position (Further Operating Modes)

    Moving the garage door specifically into the OPEN or CLOSE position (further operating modes) 7.4.1 Moving the garage door into the OPEN position There is the possibility of moving the door specifically into the direction of the OPEN position by means of a hand-held transmitter or the APP. •...
  • Page 42: Determining The Radio Module Type

    Determining the radio module type DANGER Hazardous voltage! Fatal electric shock when touching live parts. Always pull out the mains plug before working on the drive! Provided a radio module is installed, you can determine the used radio frequency as follows: Fig. 10: Opening the drive head cover and determining the radio module type 1.
  • Page 43: Errors And Faults

    Errors and faults Troubleshooting Impact and crush hazard due to uncontrolled door movement! WARNING During troubleshooting, when the drive is decoupled or if the door springs are damaged, the door can carry out uncontrolled move- ments. • Always pull out the mains plug before working on the drive! •...
  • Page 44: Diagnostic Display

    Diagnostic display Value State Diagnosis / remedy All hand-held transmitters – have been deleted. A factory reset has been – performed. The menu has been exited. – The rotation direction of the – motor has been changed. The garage door is moving, –...
  • Page 45 Value State Diagnosis / remedy Fault at the photoelectric Check the photoelectric sensor and the wiring of sensor. The garage door the photoelectric sensor. does not open or close. Motor standstill. The motor does not rotate. Call a specialist company to repair the motor. Electronic brake activated.
  • Page 46: Maintenance / Checks

    Maintenance / checks Notes on maintenance / checks For your safety, we recommend that the door system be checked NOTICE as needed – however, at least once a year – in accordance with the check list of the door system in the "Check lists" chapter. The check can be carried out by a person with the corresponding quali- fication certificate or by a specialist company.
  • Page 47: Check Lists

    Check lists 9.3.1 Commissioning report Owner / operating company of the system: Location of door system: Drive data Manufacturer: Drive type: Operating mode: Manufacture date: Door data Type: Serial no.: Year of construction: Door dimensions: Door leaf weight: Installation and initial operation Company, installer: Name, installer: Initial operation on:...
  • Page 48: Check List For Door System

    9.3.2 Check list for door system Confirm features/checks at start-up with a check mark. Equipment Present? Features to be Note tested Garage door Manual opening and closing Smooth running Fastenings / connections State / seat Pivots / joints State / lubrication Track rollers / track roller holders State / lubrication Seals / sliding contact strips State / seat...
  • Page 49: Proof Of Inspection And Maintenance Of The Door System

    Equipment Present? Features to be Note tested Other equipment Latching / lock Function / state Wicket door Function / state 5.2.1 Wicket door contact Function / state 5.2.2 Door closer Function / state Traffic light control Function / state Photoelectric sensors Function / state Closing edge safety device Function / state Documentation of the operator / owner Rating plate / CE marking...
  • Page 50: Cleaning / Care

    Cleaning / care Hazardous voltage! DANGER If the drive comes into contact with water, there is a risk of electric shock! Do not use any water or liquid detergent for cleaning. Impact and crush hazard due to inadvertent door movement! WARNING When cleaning the drive, inadvertent movement of the door may be activated.
  • Page 51: Disassembly / Disposal

    Disassembly / disposal 11.1 Disassembly Disassembly is carried out in reverse order of the assembly instructions in the In- stallation chapter. 11.2 Disposal For disposal, disassemble the door system and separate it into its individual ma- terial groups: • plastics • non-ferrous metals (e.g.
  • Page 52: Warranty Terms

    UK (The following applies for the United Kingdom) According to Waste Electrical and Electronic Equipment Regulations 2013 (2013/3113) electronic devices that are no longer usable must be collected separ- ately and disposed of in an environmentally friendly manner. Warranty terms Please note that the scope of the warranty is restricted to private use of the sys- tem.
  • Page 53: Declaration Of Conformity And Incorporation

    EN ISO 12100:2010; EN ISO 13849-1:2015, PL „C“ Cat. 2; EN 60335-1:2012/AC:2014; EN 60335-2-95:2015-01/A1:2015-06; EN 61000-6-3:2007/A1:2011; EN 61000-6-2:2005/AC:2005 Other applied technical DIN EN 12453:2022; EN 300220-1:2017-05; EN 300220-2:2017-05; standards and specifications: EN 301489-1:2017 Manufacturer and name of the Novoferm tormatic GmbH authorised representative of the Eisenhüttenweg 6 technical documentation: 44145 Dortmund Place and date of issue: Dortmund, 21.09.2023 Dr.
  • Page 54: Declaration Of Conformity According To Directive 2014/53/Eu

    13.2 Declaration of Conformity according to Directive 2014/53/EU The integrated radio system complies with directive 2014/53/EU. The full text of the declaration of conformity can be found at: https://www.tormatic.de/dokumentation/ 52 - EN...
  • Page 55: Declaration Of Incorporation In Accordance With The Supply Of Machinery (Safety) Regulations 2008

    Sedwick Road, North Luton Industrial Estate, Luton LU49Dt, United Kingdom Tel.: +441582 563777 / FAX: +441582 868801 Manufacturer: Novoferm tormatic GmbH Eisenhüttenweg 6 44145 Dortmund, Germany Place and date of issue: Dortmund, 21.09.2023 Dr. René Schmitz, Managing Director Novoferm tormatic GmbH EN - 53...
  • Page 56: Declaration Of Conformity According To Radio Equipment

    13.4 Declaration of Conformity according to Radio Equipment The integrated radio system complies with Radio Equipment Regulations 2017. The full text of the declaration of conformity can be found at: https://www.tormatic.de/dokumentation/ 54 - EN...
  • Page 60 Novoferm tormatic GmbH Eisenhüttenweg 6 44145 Dortmund...

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