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TROUBLESHOOTING
1.
Water Burn Dry Protection (Er)
During the Steam function, if the water boils dry and the
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temperature at the bottom of the cooking pot reaches 135°C,
the base unit will automatically stop heating.
The LED screen will blink and display the remaining time and
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stops counting down. The unit will beep for 2 seconds and
then enters a protection state for 3 minutes to analyse the
error.
During the 3 mins in the protection state, unless water is
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added or the CANCEL button is pressed to return to standby
state, it will re-start cooking after you add water and the
temperature reaches 95°C. If water is not added to the pot, the
beeping will stop after 3 mins and Er shows on the display.
2.
Over Temperature Protection (E5)
During the White Rice, Brown Rice, Steam, Keep Warm and
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Slow Cooker High & Low functions, if the temperature of
the pot bottom reaches 185°C, the unit will start the over
temperature protection.
During the Sear, Fry & Roast functions, if the temperature
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of the pot bottom reaches 225°C, the until will start the over
temperature protection.
3.
Sensor Branch Fault Protection (E1 / E2)
When the sensor branch fails, the unit stops heating, all
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buttons are invalid, and the buzzer rings for a second and
stops for 2 seconds (repeats 10 times).
Display error codes: Open circuit E1 and short circuit E2 on the
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bottom temperature sensor.
Contact our Customer Care Centre for these errors.
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