Dear Customer - Herz firestar 15 Operating Instructions Manual

1. Introduction
Your heating system is operated using a HERZ firestar boiler unit and we are pleased to
be able to welcome you to the wide circle of satisfied operators of HERZ equipment. The
HERZ biomass furnace system is the result of many years of experience and further
development. Please take into account that a good product also requires the correct
service and maintenance, in order to be able to fulfil its function.
Therefore, please read through this documentation carefully – it will be worthwhile.
Please take particular note of the safety notes.
Adhering to the operating regulations is a precondition of any claim against the factory
guarantee. In the event of faults, please contact your heating specialist or the HERZ
factory customer service.
HERZ Feuerungstechnik (Fuel Technology)
Warranty / Guarantee (general)
For Herz furnaces there is a 5-year warranty on the boiler body, storage devices and Herz solar collectors. For
electrical parts such as electric motors, service cabinets, ignition devices etc. we offer a 2-year warranty starting
from the commissioning of the equipment. Wearing parts are excluded from the guarantee / warranty. Claims on
the guarantee also become invalid for missing or incorrectly working return flow bypass, where set-up
conducted by HERZ authorised specialists, as well as where a non-prescribed fuel is used
This documentation is the original and has been translated into other languages.
The reproduction or copying, even of extracts, may only be undertaken with the
permission of HERZ
We reserve the right to make technical changes.
Version 06/2009
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Maintenance by the manufacturer
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Furthermore, hot water quality must be fulfilled according to ÖNORM H 9195 or VDI 2025
Betriebsanleitung firestar 15-40 English V2.8

Dear Customer,

Yours sincerely, Herz
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