HPC FIRE INSPIRED EI Series Installation & Operation Instructions

Electronic ignition fire pit insert
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ELECTRONIC IGNITION
FIRE PIT INSERT
TOR-PENTA25EI-HI/LO
TOR-36X14SSEI-HI/LO
EI Series
Bluetooth High/Low Flame Control Models
Installation & Operation Instructions
C
US
860-EI HI/LO

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  • Page 1 ELECTRONIC IGNITION FIRE PIT INSERT TOR-PENTA25EI-HI/LO TOR-36X14SSEI-HI/LO EI Series Bluetooth High/Low Flame Control Models Installation & Operation Instructions 860-EI HI/LO...
  • Page 2 This is a Safety Alert Symbol When you see this symbol on the fire pit insert, or in this manual, look for one of the following signal word panels alerting you to the potential for personal injury, death, or major property damage.
  • Page 3: Table Of Contents

    Table of Contents Important Safety Information ....................... 3 Technical Support ........................3 Symbol Legend ......................... 4 Important Safety Information for Installers ................5 Important Safety Information for End-Users ................6 Product Features and Parts List ....................7 Selecting the Fire Pit Location ..................... 8 Overhead Structures and Sidewall Clearance Requirements ...........
  • Page 5: Important Safety Information

    CSA 2.41-2014 end-user regarding the features, safety recommendations and proper operation of this product. • Please reference page 1 for all warnings. ATTENTION: For the HPC Fire app, the default security code is: Technical Support 2 3 4 5 For information and support contact your Hearth Products Controls dealer.
  • Page 6: Symbol Legend

    Important Safety Information Symbol Legend This is a Safety Alert Symbol When you see this symbol on the fire pit insert, or in this manual, look for one of the following signal word panels alerting you to the potential for personal injury, death, or major property damage.
  • Page 7: Important Safety Information For Installers

    Important Safety Information Please reference page 1 for all warnings. Important Safety Information for Installers Leave this manual with the end-user and instruct them to retain it for future reference. Instructions and product updates are also available at www.hpcfire.com under the Support tab. Installers must carefully follow the instructions in this manual to prevent personal injury or property loss.
  • Page 8: Important Safety Information For End-Users

    24 VAC powered fire pit inserts: - Fire Pit will not perform properly if power supply rating is below 100W, or wire size is too small. - HPC highly recommends using our HPC/Sebco 24 VAC 100W power supply series (311-PS1, 311-PS3, 311-PS5 Models)
  • Page 9: Product Features And Parts List

    Product Features and Parts List Product Features Burner *With optional Torpedo™ Burner Ignition System Blowout Box EI High/Low Control Box Antenna Extension Parts List • Fire Pit Insert Antenna • Gas Input Flex Line – 24" • Installation and Operation Instructions •...
  • Page 10: Selecting The Fire Pit Location

    NOTE: All fire pits and systems are designed and intended for outdoor use only. It is recommended that material such as granite, marble or other dense stone be kept away from heat and especially flame due to risk of cracking. HPC is not responsible for damage resulting from failure to follow these recommendations.
  • Page 11: Overhead Structures And Sidewall Clearance Requirements

    Overhead Structures and Sidewall Clearance Requirements It is important to review the clearance requirements below for any type of overhead structure such as pergola, roof, overhang, screens, arbor, etc. or a sidewall to ensure that the distances are met. Figures 4.1 and 4.2. Table 4.1 –...
  • Page 12 Overhead Structures and Sidewall Clearance Requirements Table 4.2 – Clearances for standard fire pit up to 201k to 400k BTU...
  • Page 13: Fire Pit Enclosures Requirements

    • The weight of the fire pit must be supported by the pan and not by any control/ valve box. • HPC recommends that the pan lip is recessed on a trough (linear), and large round enclosures, Figure 5.1. NOTE: HPC cannot guarantee the lip on all our products will be perfectly flat and will not warp due to heat.
  • Page 14 36 square inches or more of free area are acceptable for large units to prevent overtempts to the electronics. - Ventilation along the bottom of the enclosure allows for a full open design is acceptable as well. HPC unfinished enclosures reflect this ventilation.
  • Page 15: Installing The Fire Pit

    Installing the Fire Pit Ensure unit is set to proper gas type before installing fire pit into enclosure. If gas type is incorrect, follow steps below before continuing to Installation Steps: UGO™ Orifice Gas Style Setting: 1. Using a 2.5mm hex driver to loosen set screw on the back side of orifice and rotate collar. Once set lightly snug the set screw to lock down the collar but do not over tighten.
  • Page 16 Installing the Fire Pit Fuel line • Fire pit must have a gas shutoff on the outside of the exterior of the fire pit to allow for emergency shut off and maintenance. The gas shutoff should not be used to adjust flame height.
  • Page 17 Installing the Fire Pit 7. Turn on gas supply, purge gas lines of air and perform leak test on all inlet connections. Repair as needed. 8. Initial Start-up after install: Several “ON/OFF” cycles may be necessary to purge air in gas lines after LED for flash system installation.
  • Page 18 Installing the Fire Pit Antenna Extension Cable Mounting Fastener holes Begin by deciding where the antenna bracket will be installed, depending on the type of enclosure, Figure 6.2. • Antenna must be installed on the outside of the enclosure. • Place antenna on side where most usage will occur. •...
  • Page 19 Installing the Fire Pit Enclosure without cap Fastener holes 1. Plot the hole locations that will be drilled to fasten the antenna bracket. NOTE: The two smaller holes are for fastening the bracket and the one larger hole is for the antenna cable to slide through. When drilling holes, ensure there is no debris, and that the antenna cable hole is large enough to not damage the antenna cable.
  • Page 20: Adding Approved Media

    Adding Approved Media WARNING FOR GLASS MEDIA USAGE WITH LP GAS - WHEN USING APPROVED DECORATIVE GLASS TO COVER BURNER APPLY ONLY ENOUGH TO HIDE BURNER. APPLYING OVER 1/2" MAY CREATE BACK PRESSURE AND GAS LEAKAGE FROM AIR MIXER RESULTING IN LP POOLING UNDER FIRE PIT. WARNING FOR GLASS MEDIA USAGE WITH LP GAS - THE UNIT MUST BE TESTED WITH MEDIA OVER BURNER FOR CONFIRMATION OF NO BACK PRESSURE CREATING...
  • Page 21 Adding Approved Media Application of Approved Media Please follow the instructions below to add the final addition to your fire pit. Particular attention needs to be on the pilot assembly area. Incorrect media installation will cause the pilot flame to suffocate and turn off pit or delay main burner ignition.
  • Page 22 Adding Approved Media • Before use, be sure to test all gas connections for leaks. Do not use fire pit if there is any evidence of leaking gas. If leaking gas suspected, turn off the main gas supply and repair immediately. •...
  • Page 23: Operating The Fire Pit

    Operating the Fire Pit Start-up DANGER Initial Start-up: Several “ON/OFF” cycles may be If you smell gas: necessary to purge air in gas lines after system Shut off gas to appliance. installation. Fire pit will lockout after 15 attempts to light Extinguish any open flame.
  • Page 24 The following sections explain operation of: A. Remote control B. Smartphone control LED for flash count A. HPC Remote Control – After turning ON the gas to fire pit, operate as follows: 1. Normal Remote Operation – Figure 8.1 High a.
  • Page 25 Operating the Fire Pit 3. Remote Range – The remote should reliably operate within a 25-foot distance from your fire pit. Greater distances may be possible depending on your application. Antenna extension cable is available when Green = Line needed. See Figure 8.3. Yellow = Less of site, good connectivity.
  • Page 26 5. Confirm the security key and type login name again, Figure 8.5. 6. Select your language, and press “Continue.” 7. Enable the Bluetooth and return to the HPC Fire app, Figure 8.6. If prompted to allow access to your files and location – tap Allow NOTE: For Apple devices accept the pairing request.
  • Page 27 Operating the Fire Pit Status Power ON/OFF: Answer two safety questions when powering on unit. Flame – HIGH/LOW Timer – amount of time left before shutoff. Troubleshoot guide – reference for troubleshooting issues. Setup – 1. Timer ON/OFF and set the timer. 2.
  • Page 28: Maintaining The Fire Pit

    Maintaining the Fire Pit • Any guard or protective device removed for servicing must Service be replaced prior to operating the fire pit. We suggest that our products • We suggest that our products be serviced annually by a be serviced by a professional professional certified in the US by the National Fireplace certified in the US by the Institute (NFI) as NFI Gas Specialists.
  • Page 29: Troubleshooting

    Troubleshoot Service Table 10.1 below i n dicates some potential causes and countermeasures to the symptoms indicated in bold type. We suggest that our products be Please contact your retailer or certified technician for serviced by a professional service and repair. certified in the US by the National •...
  • Page 30: Wiring Diagram

    Troubleshoot Override Start Up Mode In the event of lost or damaged remote control / smart device or poor Bluetooth connection, the fire pit may be temporarily started in the Override Start Up mode using a unique sequence of applying supplied power “ON” & “OFF.” Override Start Up: The power application sequence is as follows using a wall switch, breaker, or unplugging power cord: 1.
  • Page 31 Wiring Diagram...
  • Page 32: Compatible Accessories

    For a complete list of accessories, visit www.hpcfire.com Figure 12.1 – Fire pit cover Replacement Parts Please contact your dealer for parts – if unsure please contact HPC or visit our website at www.hpcfire.com and we will be happy to help you. EI Series Replacement Components...
  • Page 33: Warranty

    4) Stainless Steel Pan, Valve Box: Commercial-1 year; Residential-5 years Warranty commences from the date of original sale / shipment from HPC FOB Dayton, Ohio. This warranty is for parts and in-house (HPC) labor. The defective product must be sent back to HPC with a Return Merchandise Authorization (RMA) issued by HPC for that specific product and any other additional information for the nature of the defect or warranty claim.

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