Dma Usage - ZyXEL Communications DMA-1100P User Manual

Chapter 13 Troubleshooting

13.2 DMA Usage

I cannot see the DMA menus on the television screen.
1 Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
2 Make sure your television is set to display the DMA's input. If you used an HDMI
connection between the television and the DMA, make sure the television input is set to
HDMI.
3 Turn the DMA off and on using the power switch on the rear panel (instead of the Power
button on the remote control).
4 If the problem continues, contact the vendor.
I cannot see or access the media server folders on the television screen.
1 If the server icon in the bottom right of the screen has a 0, try turning the DMA off and
on using the power switch on the rear panel (instead of the Power button on the remote
control).
2 Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
3 Make sure the media server computer is on and has an IP address in the same subnet as
the DMA. (If you know that there are routers between your computer and the DMA, skip
this step.)
4 Check the media server program's Published Folder and Security settings. If you have
to change these settings, turn the DMA off and on again afterwards.
5 Check the security settings of any software firewalls on the media server computer.
Make sure that any software firewalls on the media server computer are configured to
allow the DMA to access the media server. See the
server.
afterwards.
The DMA cannot access the media server.
Make sure that any software firewalls on the media server computers are configured to allow
the DMA to access the media server.
The media server installation wizard can automatically configure the Windows XP firewall.
See the media server help (Start > All Programs > DigiOn > Help) for instructions on how to
manually configure the Windows XP firewall.
88
Section 13.1 on page
Section 13.1 on page
If you have to change any firewall settings, turn the DMA off and on again
87.
87.
The DMA cannot access the media
DMA-1100P User's Guide