Troubleshooting - Silk'n 7 User Manual

8. Troubleshooting

Only authorized personnel are permitted to perform repairs. Do not attempt to modify, open or
repair the device. You may expose yourself to dangerous electrical components and may cause
serious harm to yourself. It will also void the warranty.
EN
Problem
My device does not start.
There is no Galvanic pulse when I
press the pulse button (#7).
There is no light pulse when I press
the pulse button (#7).
There is no light pulse when the
device touches my skin.
The ready light /skin tone warning
indicator light (#6) blinks orange.
One or more lights are on constantly.
The device has stopped working and
is in standby mode.
Checks
y
Check that the adaptor is properly connected to
the device and that it is plugged into the electricity
supply.
y
Check that your hand is touching the base electrode
(#8) when you press the pulse button (#7).
y
The Galvanic energy is only active when the Galvanic
circuit is closed. This is achieved by pressing the pulse
button (#7) and the base electrode (#8) at the same
time.
Check that:
y
the ready light / skin tone warning light (#6) is green
and blinks slowly.
y
the treatment surface (#10) is evenly and firmly
pressed against the skin. The pulse button only
activates pulses when the device is pressed firmly
against the skin.
y
the ready light / skin tone warning indicator light
(#6) is not orange. If it is and blinks rapidly, this is an
indication that your skin is too dark for safe use. Try
using the device on a different area.
Check that:
y
the device is connected and that the ready light/
skin tone warning indicator light (#6) is green and
blinking.
y
the treatment surface (#10) is evenly and firmly
pressed against the skin.
y
It may also be that your skin color is too dark.
y
The skin color is too dark.
y
The device has malfunctioned.
y
Press the control button
16
again to start the device.
(#3)