Troubleshooting - Silk'n Motion H3220 User Manual

8. Troubleshooting

Do not attempt to open or repair your Silk'n device. You may
expose yourself to dangerous electrical components or pulsed
light energy and cause serious harm to yourself. It will also void
your warranty. For unresolved problems or queries, please
contact customer service.
Problem
My device does not
start.
There is no light
pulse when the
device touches my
skin.
The skin colour
sensor light (#2)
and the ready light
(#3)
blink.
One or more lights
blink continuously.
The device has
stopped working
and is in standby
mode.
Checks
Make sure the adapter is properly
connected to the device and that it is
plugged into an electrical outlet on the wall.
Check that the device is connected and the
(#3)
ready light
treatment surface
pressed to the skin.
It is also possible that your skin colour is too
dark.
The skin colour is too dark.
The device has malfunctioned.
Press the control button
the device.
21
is on. Make sure that the
(#6)
is evenly and firmly
(#4)
again to start
EN