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Paradyne HOTWIRE 8310 MVL User Manual

Hotwire dslam for 8310 mvl and 8510 dsl cards
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HOTWIRE
DSLAM
FOR 8310 MVL
AND 8510 DSL
CARDS
USER'S GUIDE
Document No. 8000-A2-GB26-00

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  • Page 1 HOTWIRE DSLAM FOR 8310 MVL AND 8510 DSL CARDS USER’S GUIDE Document No. 8000-A2-GB26-00...
  • Page 2 Paradyne Corporation, 8545 126th Ave. N., Largo, FL 33773. Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Further, Paradyne Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Paradyne Corporation to notify any person of such revision or changes.

  • Page 3: Table Of Contents

    Contents About This Guide Document Purpose and Intended Audience Document Summary Product-Related Documents Hotwire DSLAM System Description What is the Hotwire DSLAM? Hotwire DSLAM Components Features Levels of Access Software Functionality Configuring the DSL Cards Monitoring the DSL Cards Troubleshooting and Diagnostics Hotwire Menus and Screens Overview Menu and Screen Formats...
  • Page 4 Contents Initial Setup Instructions Overview Accessing the System for the First Time Setting the Management IP Address and Subnet Mask on the MCC Additional Setup Instructions Chassis Information Screen What’s Next? Configuring the Hotwire DSLAM Overview Configuring the MCC Card and DSL Cards Clear NVRAM Setting the IP Address and Subnet Mask Setting Time and Date...
  • Page 5 Diagnostics and Troubleshooting Applications Screens Diagnostic Screens Troubleshooting Checking Alarms Major Alarms Minor Alarms Network Problems Slow Performance Excessive Collisions No Response at Startup Cannot Upload Configurations to a Unix Server Download Code and Apply Download TFTP Server Configuration Download Code Fully Functional System: Deferred Apply Download Only System: Automatic Immediate Apply Apply Download...
  • Page 6 Contents This page intentionally left blank. May 1998 8000-A2-GB26-00...

  • Page 7: About This Guide

    About This Guide Document Purpose and Intended Audience This guide describes how to configure and operate the software component of the Hotwire Digital Subscriber Line Access Multiplexer (DSLAM) system. It is intended for administrators and operators who maintain the networks that support Hotwire operation.
  • Page 8 About This Guide Document Summary Section Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Appendix A Appendix B Glossary Index Description Hotwire DSLAM System Description. Provides an overview of the Hotwire 8600 and 8800 systems. Hotwire Menus and Screens.
  • Page 9 8310-A2-GZ40 8510-A2-GZ40 8600-A2-GN20 8800-A2-GN21 Contact your sales or service representative to order additional product documentation. Paradyne documents are also available on the World Wide Web at: http://www.paradyne.com Select Service & Support 8000-A2-GB26-00 Document Title Hotwire 5020 POTS Splitter Central Office...
  • Page 10 About This Guide viii May 1998 8000-A2-GB26-00...

  • Page 11: Hotwire Dslam System Description

    Hotwire DSLAM System Description What is the Hotwire DSLAM? The Hotwire platform that houses a Management Communications Controller (MCC) card and up to 18 DSL cards. These can be 8310 Multiple Virtual Lines (MVL ) cards, 8510 Rate Adaptive Digital Subscriber Line (RADSL) cards, or a combination of both.
  • Page 12 Hotwire DSLAM System Description NOTE: If you would like more information on DSL-based services, applications, and network deployment, refer to Paradyne’s DSL Sourcebook. The book may be ordered by calling 1-800-PARADYNE or through Paradyne’s World Wide Web Site at http://www.paradyne.com.

  • Page 13: Hotwire Dslam Components

    Hotwire DSLAM Components The Hotwire DSLAM system consists of the following components: Hotwire DSLAM chassis There are two types of chassis: — The Hotwire 8600 DSLAM chassis is an independent, standalone system. The stackable design provides for up to six chassis to share management access through a single MCC card, which in turn, allows an additional slot for a DSL card in each of up to five additional chassis.
  • Page 14 Hotwire DSLAM System Description — The Hotwire 8800 DSLAM chassis is a 20-slot chassis designed to house up to 18 DSL cards and one MCC card. (The remaining slot is reserved for future use.) For more information about the Hotwire 8800 DSLAM chassis, see the Hotwire 8800 Digital Subscriber Line Access Multiplexer (DSLAM) Installation Guide .

  • Page 15: Features

    DSL cards. It acts as a mid-level manager and works in conjunction with a Simple Network Management Protocol (SNMP) system, such as Paradyne’s OpenLane DCE Manager for HP OpenView, via its LAN port. It gathers operational status for each of the DSL cards and responds to the SNMP requests.

  • Page 16: Levels Of Access

    Hotwire DSLAM System Description Levels of Access There are two levels of diagnostic/administrative access in the Hotwire DSLAM system: Administrator The Administrator has complete read/write access to the DSLAM system. With Administrator permission, you can set specific parameters and variables to configure cards, ports, interfaces, VLAN bridging, and endpoint selection.

  • Page 17: Monitoring The Dsl Cards

    Monitoring the DSL Cards The Hotwire DSLAM software provides submenu options to monitor the activity of the Hotwire DSL cards. The monitoring screens allow you to: List the status of active ports and interfaces in a card, as well as display statistics about other physical layers and interfaces.
  • Page 18 Hotwire DSLAM System Description May 1998 8000-A2-GB26-00...

  • Page 19: Hotwire Menus And Screens

    Hotwire Menus and Screens Overview The Hotwire DSLAM has a menu- and screen-driven user interface system that enables the user to configure and monitor the Hotwire cards. This chapter contains: Menu and Screen Formats Commonly Used Navigation Keys Hotwire Menu Hierarchy View Logging In to the System Exiting From the System 8000-A2-GB26-00...

  • Page 20: Menu And Screen Formats

    Hotwire Menus and Screens Menu and Screen Formats The Hotwire DSLAM uses an ASCII-based text format for its menus and screens. This section describes the components of a typical Hotwire menu and screen. Components of a Hotwire Menu A typical Hotwire menu format looks like this: 1.

  • Page 21: Components Of A Hotwire Screen

    Components of a Hotwire Screen A typical Hotwire screen looks like this: 1. System Header Line is the top line of the screen. This line has two fields that provide system login information. — The first field displays the system name or the individual card name. (Access the System Information screen by selecting the appropriate card in the chassis and then follow this menu sequence: Configuration Status...

  • Page 22: Commonly Used Navigation Keys

    Hotwire Menus and Screens For example, in the above illustration, the following line is displayed: Hotwire 8600: DSL01: 8510: __ M __ D UXXX The first field indicates the chassis type. In this case, the system in use is the Hotwire 8600 DSLAM system.

  • Page 23: Hotwire Menu Hierarchy

    Hotwire Menu Hierarchy This section describes the menu structure of the Hotwire user interface. Hotwire Chassis Main Menu The following illustration shows the Hotwire Chassis Main Menu. Hotwire Chassis A. Chassis Info B. Card Selection C. Logout From the Hotwire Chassis Main Menu, you can select: A.

  • Page 24: Hotwire - Mcc Menu

    Hotwire Menus and Screens Hotwire – MCC Menu After selecting the MCC card from the Card Selection screen, the DSLAM system displays the Hotwire – MCC Menu. From this menu, you can configure, monitor, run applications, and troubleshoot the MCC card. For information on the MCC card, see Hotwire Management Communications Controller (MCC) Card, IP Conservative, User’s Guide.
  • Page 25 The following figure illustrates the complete Configuration menu hierarchy from the Hotwire – DSL menu. (A) Card Status A. Card Info B. Time/Date C. NVRAM Clear D. NVRAM Cfg Loader E. Card Reset F. Download Code NOTE: The Configuration menu and its submenus appear only when logging in to the system with a user account that has administrator permission.

  • Page 26: Logging In To The System

    Hotwire Menus and Screens The following figure illustrates the complete Monitoring menu hierarchy from the Hotwire – DSL menu. (A) Card Status A. Card Info B. Login History C. Syslog (B) Physical Layer A. Active List B. Ethernet Stats C. EtherHDLC Stats D.

  • Page 27: Reviewing The Levels Of Access

    Reviewing the Levels of Access There are two levels of privileges on the Hotwire DSLAM system. Your user accounts can be configured with a user name, password, and privilege of: Administrator, giving you access to all of the features of the system including configuration options, or Operator, giving you read-only access.

  • Page 28: Card Selection Screen

    Hotwire Menus and Screens NOTE: The login ID and password are case sensitive; that is, the system recognizes both upper- and lower-case letters. For example, if you enter your user name and password information in upper case letters and your assigned user name and password are in upper- and lower-case letters, the system will not let you log in.
  • Page 29 On the chassis display, the following information is shown. Position – – – *Not used for MCC cards. NOTE: If an alarm, test condition, or other status is not active, an underscore is shown in its place. Also on this screen, there is a prompt used to select a specific card in the DSLAM chassis.

  • Page 30: Accessing The Hotwire - Dsl Menu And Selecting A Specific Dsl Card

    Hotwire Menus and Screens Accessing the Hotwire – DSL Menu and Selecting a Specific DSL Card Procedure To access the Hotwire – DSL menu: 1. From the Hotwire Chassis Main Menu, select Card Selection. The Card Selection screen appears. 2. Verify that the DSL card you want to access appears on the Card Selection screen.

  • Page 31: Initial Setup Instructions

    Initial Setup Instructions Overview This chapter provides instructions on how to access the system for the first time and perform initial setup instructions. NOTE: It is highly recommended that you read the Hotwire DSLAM for 8310 MVL and 8510 DSL Cards Network Configuration Guide before you configure the system.
  • Page 32 Initial Setup Instructions Procedure To set the management IP address and subnet mask from the console terminal: 1. Power up the chassis. After the self-test completes, the Who Am I screen appears. 2. From the Who Am I screen, enter the management domain IP address of the MCC card and press Return.

  • Page 33: Additional Setup Instructions

    3. Do one of the following at the (nnn.nnn.nnn.nnn): prompt: — To accept the subnet mask, press Return or, — To enter a different subnet mask, enter a new subnet mask and press Return. The system highlights the OK to restart?: prompt. 4.

  • Page 34: Chassis Information Screen

    Initial Setup Instructions Chassis Information Screen Procedure To enter or display chassis configuration information: 1. Choose Chassis Info from the Hotwire Chassis Main Menu. The following table describes the information you should enter on the Chassis Information screen. Field Chassis Name Chassis Contact Chassis Location Bay Number...

  • Page 35: Configuring The Hotwire Dslam

    Configuring the Hotwire DSLAM Overview The Hotwire DSLAM enables you to configure and manage the Hotwire MCC and DSL cards. This chapter describes the basic card configuration instructions. Configuring the MCC Card and DSL Cards Use the procedures in the following order to configure the MCC card and DSL cards for the basic setup for terminal management and user data connectivity.
  • Page 36 Configuring the Hotwire DSLAM The following tables list the basic steps you need to configure the MCC card and the DSL and MVL cards. For the Management Domain, perform task . . . 1. Clear NVRAM if the Who Am I screen does not appear.

  • Page 37: Clear Nvram

    Clear NVRAM Prior to configuring your system, you should clear NVRAM on the MCC and DSL cards if the Who Am I screen is not displayed on system power up. Procedure 1. Select Configuration 2. Enter yes at the Type ’yes’ to proceed or ^z to exit this screen prompt.

  • Page 38: Setting Time And Date

    Configuring the Hotwire DSLAM Setting Time and Date When you select Time/Date from the Card Status menu, the Time/Date screen is displayed. From this screen, you can configure the local time and date on the card. Procedure To set the time and date on the MCC card: 1.

  • Page 39: Creating Snmp Community Strings And Enabling Authentication Failure Traps

    Creating SNMP Community Strings and Enabling Authentication Failure Traps Procedure To configure SNMP community strings and enable the Authentication Failure trap mechanism: 1. From the MCC Main Menu, select Configuration 2. If desired, enable the Authentication Trap Failure. You want to enable this field to send a trap when an SNMP request community string does not match or when the password for a Telnet session is incorrect.

  • Page 40: Configuring Vlan(S) On A Dsl Or Mvl Card

    Configuring the Hotwire DSLAM Configuring VLAN(s) on a DSL or MVL Card Procedure To configure at least one VLAN ID for this DSL or MVL card: 1. Select Configuration 2. Enter 0 or press Return at the Item Number (0 to add new record): prompt.

  • Page 41: Configuring The Next Hop Router For Each Vlan

    Configuring the Next Hop Router for each VLAN Procedure To configure the default next hop router for each VLAN: 1. Select Configuration 2. Enter the port number at the DSL Port #: prompt. 3. Enter e to edit at the Action(Edit/Activate/Deactivate): prompt. 4.
  • Page 42 Configuring the Hotwire DSLAM May 1998 8000-A2-GB26-00...

  • Page 43: 8310 Mvl And 8510 Dsl Card Configuration

    8310 MVL and 8510 DSL Card Configuration Overview This chapter describes configuration options on the DSL card. Use these options to customize your applications. For information on customizing the MCC card, see Hotwire Management Communications Controller (MCC) Card, IP Conservative, User’s Guide. DSL Configuration Card Status Screens Use the system information submenu of the Card Status screens to configure basic DSL card-level information.
  • Page 44 8310 MVL and 8510 DSL Card Configuration NOTE: Only a user who logs on to the Hotwire DSLAM with Administrative permission can configure the DSL card. Procedure To configure card information, time/date, clear NVRAM, upload or download configuration sets, download new firmware, or reset card: 1.
  • Page 45 Table 5-1. Card Status Options (2 of 3) NVRAM Cfg Loader Gives the user the ability to upload or download a copy of the card’s binary configuration data to or from a Trivial File Transfer Protocol (TFTP) server. Configuration File Name –The file name may be a regular path name expression of directory names separated by a forward slash (/) ending with the file name.
  • Page 46 8310 MVL and 8510 DSL Card Configuration Table 5-1. Card Status Options (3 of 3) Download Code This screen is similar to the NVRAM Config Loader screen. Image File Name – The file name may be a regular pathname expression of directory names separated by a forward slash (/) ending with the file name.

  • Page 47: Dsl Configuration Ports Screens

    DSL Configuration Ports Screens Use the system information submenu of the Ports screens to display the DSL Ports screen. Procedure To configure ports: 1. Follow this menu sequence: Configuration 2. The Ports menu appears. Enter the desired value on each selected screen and field as shown in Table 5-2 and press Return.
  • Page 48 8310 MVL and 8510 DSL Card Configuration Table 5-2. Ports Options (2 of 3) DSL Ports (DSL Parameters) 8510 Card Gives the user the ability to configure the operational and alarm parameters of the DSL ports on the 8510 card. Each DSL port is configured separately. Action –...

  • Page 49: Dsl Configuration Interfaces Screens

    Table 5-2. Ports Options (3 of 3) DSL Ports (DSL Parameters) 8310 Card Gives the user the ability to configure the operational and alarm parameters of the DSL ports on the 8310 card. Each DSL port is configured separately. Action – Edit/Reset. Edit to configure the DSL ports, Reset to reset the port and make changes active.

  • Page 50: Dsl Configuration Users Screens

    8310 MVL and 8510 DSL Card Configuration Procedure To view DSL card information and configure Maximum Transmission Unit (MTU) settings or restart, stop, or monitor an interface: 1. Follow this menu sequence: Configuration 2. The Interfaces menu appears. Enter the desired value on each selected screen and field as shown in Table 5-3 and press Return.

  • Page 51: Dsl Configuration Bridge Screens

    DSL Configuration Bridge Screens Use the system information submenu of the Bridge screens to configure bridging information. Procedure 1. Follow this menu sequence: Configuration 2. The Bridge menu appears. Enter the desired value on each selected screen and field as shown in Table 5-4 and press Return. 8000-A2-GB26-00 8310 MVL and 8510 DSL Card Configuration Bridge (A-E)
  • Page 52 8310 MVL and 8510 DSL Card Configuration Table 5-4. Bridge Options (1 of 2) General Gives the user the ability to configure bridge aging timeouts for MAC entries on the bridge and general bridge parameters. There are no user configurable elements on this screen except for the ability to set the bridge aging timeout.
  • Page 53 Table 5-4. Bridge Options (2 of 2) Client VLAN (Client) Gives the user the ability to configure static clients on VLANs. As there are up to 32 clients per port, multiple screens are required to completely configure the port. For a list of VLAN IDs, press Ctrl-v. DSL Port # –...

  • Page 54: Dsl Configuration Service Node Screens

    8310 MVL and 8510 DSL Card Configuration DSL Configuration Service Node Screens Use the SN Configuration screen to configure endpoint Service Node information. Procedure 1. Follow this menu sequence: Configuration 2. The SN Configuration menu appears. Enter the desired value on the selected screen and field as shown in Table 5-5.

  • Page 55: Monitoring The Hotwire Dslam

    Monitoring the Hotwire DSLAM Overview The Hotwire DSLAM lets you to monitor the activity of the Hotwire DSL cards. When you select Monitoring from the Hotwire DSL Main Menu, a menu tree of selections on history and error logs, performance statistics, card status, and physical and logical interface status information is presented.
  • Page 56 Monitoring the Hotwire DSLAM Procedure To view general card information, login history, and the syslog: 1. Follow this menu sequence: Monitoring 2. The Card Status menu appears. Select the submenu option as shown in Table 6-1 and press Return. Table 6-1. Card Status Options Card Info (General Card Information) Displays card information.

  • Page 57: Dsl Monitoring Physical Layer Screens

    DSL Monitoring Physical Layer Screens Use the Physical Layer screens to display read-only system information about physical ports. Procedure To view the active ports list, Ethernet statistics, and HDLC bus statistics: 1. Follow this menu sequence: Monitoring 2. The Physical Layer menu appears. Select the submenu option as shown in Table 6-2 and press Return.
  • Page 58 Monitoring the Hotwire DSLAM Table 6-2. Physical Layer Options (2 of 5) Ethernet Stats (Ethernet Statistics) Displays a list of the Ethernet statistics of the LAN port (e1a). The counters increment in real time and you may enter Ctrl-r at any time to reset the counters.
  • Page 59 Table 6-2. Physical Layer Options (3 of 5) Ethernet Stats (Ethernet Statistics) (continued) Packets transmitted – Number of packets transmitted by the Ethernet port and what type. – Multicast – Single packets copied to a specific subset of network addresses. –...
  • Page 60 Monitoring the Hotwire DSLAM Table 6-2. Physical Layer Options (4 of 5) DSL Link Perf (DSL Link Performance Summary) Displays a summary of the link performance for each of the DSL ports. Enter port number one to four to see the fields for current 15-minute period (real time count of events during the past 0 to 15 minutes), previous 15-minute period (data updated every 15 minutes), previous 1-hour period (data updated every hour), and 24-hour period (data is updated every hour).
  • Page 61 Monitoring the Hotwire DSLAM Table 6-2. Physical Layer Options (5 of 5) DSL Error Stats B-B-F Displays the error performance (margin) rates for each of the DSL ports after selecting a specific DSL port number. Margin is a measure of performance. Enter port number one to four to see the fields for current 15-minute period (real time count of events during the past 0 to 15 minutes), previous 15-minute period (data updated every 15 minutes), previous 1-hour period (data updated every hour), and...

  • Page 62: Dsl Monitoring Interfaces Screens

    Monitoring the Hotwire DSLAM DSL Monitoring Interfaces Screens Use the Interfaces screens to display read-only system information about interfaces. Procedure To view the active interfaces list, and interface status list: 1. Follow this menu sequence: Monitoring 2. The Monitor Interfaces menu appears. Select the submenu option as shown in Table 6-3 and press Return.
  • Page 63 Table 6-3. Monitor Interfaces Options Active List (Active Interfaces List) Displays a list of the current status of all of the active interfaces in the card. if – Number of the interface. name – Name of the interface. type – Interface type (static). link –...

  • Page 64: Dsl Network Protocol Screens

    Monitoring the Hotwire DSLAM DSL Network Protocol Screens Use the Network Protocol screens to display read-only system information. Procedure To view socket statistics, UDP statistics, TCP data and connection statistics, IP statistics, ICMP statistics, and SNMP statistics. (These statistics only apply to traffic over the backplane.) 1.
  • Page 65 Table 6-4. Network Protocol Options (1 of 5) Socket Statistics Displays information for the interface. Enter the socket name from the active socket list to view information on the application assigned to the specified socket number. Start Socket – Enter the socket number to start the active socket list. Active Socket List –...
  • Page 66 Monitoring the Hotwire DSLAM Table 6-4. Network Protocol Options (2 of 5) TCP Statistics (TCP Data Statistics) Displays a summary of the Transmission Control Protocol (TCP) data activity (packets and bytes transmitted and received) on all interfaces on the card. The left column is for received data and the right column is for transmitted data.
  • Page 67 Table 6-4. Network Protocol Options (3 of 5) TCP Connection Statistics When you press Return on the TCP Data Statistics screen, the TCP Connection Statistics screen is displayed, showing a summary of the TCP connection activity on all interfaces on the card. connection requests –...
  • Page 68 Monitoring the Hotwire DSLAM Table 6-4. Network Protocol Options (4 of 5) ICMP Statistics (ICMP Packet Statistics) Displays a summary of the Internet Control Message Protocol (ICMP) activity on all interfaces of the card such as echo replies, source quench messages, and information requests with their output, input, and status.
  • Page 69 Table 6-4. Network Protocol Options (5 of 5) SNMP Authentication Statistics When you press Return on the SNMP Statistics screen, the SNMP Authentication Statistics screen is displayed, giving you additional Community Administration information. Community Administration – Number of SNMP Protocol Data Units (PDUs) with community based authentication.

  • Page 70: Dsl Bridge Screens

    Monitoring the Hotwire DSLAM DSL Bridge Screens Use the Bridge screens to display read-only system information. Procedure To view bridge information: 1. Follow this menu sequence: Monitoring 2. The Bridge menu appears. Select the submenu option as shown in Table 6-5 and press Return. 6-16 Bridge (B-E) May 1998...
  • Page 71 Table 6-5. Bridge Options (1 of 2) Bridge Table Displays information on various bridge functions. Item – Enter the item number you wish to display from one to 16. VLAN – VLAN ID between two and 4094 (Default = Null). Mux Fwd –...
  • Page 72 Monitoring the Hotwire DSLAM Table 6-5. Bridge Options (2 of 2) Client Displays specific attributes on a per port basis. DSL Port # – Enter the DSL port number 1–4 (Default = 1). User to Display – Entry number. Total – Total number of users. User –...

  • Page 73: Dsl Sn Information Screen

    DSL SN Information Screen Use the SN Information screen to display read-only Service Node information. Procedure 1. Follow this menu sequence: Monitoring 2. The SN menu appears. The information displayed on this screen is shown in Table 6-6. 8000-A2-GB26-00 Monitoring the Hotwire DSLAM SN Information (B-F) May 1998 6-19...
  • Page 74 Monitoring the Hotwire DSLAM Table 6-6. Service Node Options SN Information Displays Service Node information. Port # – Enter the DSL or MVL port number (1 to 4). SN Type – Model number of endpoint. For Model 8510, the SN is 5620. For Model 8310, the SN is 6310 MVL modem.

  • Page 75: Diagnostics And Troubleshooting

    Diagnostics and Troubleshooting Applications Screens This menu selection is not currently supported on this card. Diagnostic Screens Use the Diagnostics submenu to perform selftests or view alarm status. 8000-A2-GB26-00 May 1998...
  • Page 76 Diagnostics and Troubleshooting Procedure To view selftest, card alarm, packet test, and SN self-test information: 1. Follow these menu sequences: Diagnostics Diagnostics Diagnostics Diagnostics 2. The Diagnostics menu appears. Select the submenu option as shown in Table 7-1 and press Return. Table 7-1.

  • Page 77: Troubleshooting

    Troubleshooting The status of each card in the Hotwire DSLAM is indicated on the Card Selection screen (see Chapter 2, from the Hotwire Chassis Main Menu. The status of each DSL card is indicated by codes being displayed in any of eight positions to the right of the card selected.

  • Page 78: Checking Alarms

    Diagnostics and Troubleshooting Checking Alarms If the Card Selection screen indicates that a Major or Minor Alarm is on a card, follow the menu sequence Diagnostics the alarm. NOTE: If a DSL card does not appear on the Card Selection screen because the MCC card can no longer communicate with it, the MCC card will generate a major alarm.
  • Page 79 Table 7-2. Major Alarms (2 of 2) Failure Type Ethernet port failure DSL port failure DSL card not responding (LEDs on card are out or MCC is showing an alarm.) 8000-A2-GB26-00 Diagnostics and Troubleshooting Action 1. Check cable connections to the DSLAM. –...

  • Page 80: Minor Alarms

    Diagnostics and Troubleshooting Minor Alarms Use Table 7-3 to determine the appropriate action to take for each Minor Alarm. Table 7-3. Minor Alarms (1 of 2) Failure Type Config Error NOTE: Margin Threshold (A trap message is sent if margin falls below selected value.)
  • Page 81 Table 7-3. Minor Alarms (2 of 2) Failure Type Action Link Down Threshold (A trap message is sent if the number of DSL link down events 15 minutes exceeds the selected value.) 8000-A2-GB26-00 Diagnostics and Troubleshooting If the threshold is set low (1–4), and the link is currently down, then there may be a loop or SN problem.

  • Page 82: Network Problems

    Diagnostics and Troubleshooting Network Problems Review the following symptoms and possible solutions to help in solving any problems you may encounter on the Hotwire DSLAM. PROBLEM: ACTION: Slow Performance PROBLEM: ACTION: Excessive Collisions PROBLEM: ACTION: Intranetworking communication problems. 1. Verify that the internetworking network cables meet IEEE standards for local Ethernet networks.

  • Page 83: No Response At Startup

    No Response at Startup PROBLEM: ACTION: Cannot Upload Configurations to a Unix Server PROBLEM: ACTION: 8000-A2-GB26-00 Diagnostics and Troubleshooting DSL cards do not respond at startup after rebooting chassis. 1. Reset the MCC card. 2. Be sure LEDs go through the reset sequence once. Then, a second time after 15–20 seconds.
  • Page 84 Diagnostics and Troubleshooting 7-10 May 1998 8000-A2-GB26-00...

  • Page 85: Download Code And Apply Download

    Download Code and Apply Download The Download Code menu option on the Hotwire DSLAM gives you the ability to upgrade your software with a new version of code and then apply this code to your system. New firmware releases are typically applied to either the MCC or DSL cards in your system.

  • Page 86: Tftp Server Configuration

    Download Code and Apply Download TFTP Server Configuration When you are downloading code to an endpoint, configure your TFTP server with the following timeout values: Retransmission timeout – Value not less than 10 seconds. Total transmission – Value not less than three times the retransmission timeout.

  • Page 87: Download Only System: Automatic Immediate Apply

    Download Only System: Automatic Immediate Apply In order for the system to become fully functional again, you must start the Download Code file transfer procedure. Enter the image file name and the TFTP Service IP address. Select yes to begin the file transfer. When the file transfer has successfully completed, the system will automatically restart and become fully functional with the newly acquired firmware.
  • Page 88 Download Code and Apply Download May 1998 8000-A2-GB26-00...

  • Page 89: Traps

    Traps Traps are configured via a Telnet or terminal session. The addition or removal of a card or another hardware component within the Hotwire DSLAM system causes a trap to be generated. These traps indicate a configuration change notification (CCN) of a card (a hardware replacement or a software upgrade). DSL Card Traps The DSL card sends the following traps.
  • Page 90 Traps Event CCN (Configuration Change Notice) xDSL link up or down Transitions threshold exceeded xDSL port speed low xDSL port speed normal Ethernet link down Ethernet link up xDSL margin low xDSL margin normal xDSL port failure xDSL port operational xDSL SN selftest fail Configuration download failure...
  • Page 91 Event xDSL test start xDSL test clear DHCP filter security failure minor SN device mismatch SN device mismatch clear SN loss of power SN device failure SN selftest failure SN fatal reset Dynamic filter injection failure * MII = MIB ll, ent = Entity MIB, dsl = hotDSL Enterprise MIB, sys = hotSys Enterprise MIB, dhcp = DHCP Enterprise MIB, diag = hot_diag.mib 8000-A2-GB26-00 Trap Class...
  • Page 92 Traps This page intentionally left blank. May 1998 8000-A2-GB26-00...
  • Page 93 Glossary 10BaseT A 10-Mbps Ethernet LAN that works on twisted-pair wiring. address A symbol (usually numeric) that identifies the interface attached to a network. Address Resolution Protocol. Part of the TCP/IP suite, ARP dynamically links an IP address with a physical hardware address. authentication server An authentication server can either be a RADIUS server or an XTACACS server and can be used to confirm an end-user system’s access location.
  • Page 94 Glossary Name of the DSL card’s and MCC card’s 10BaseT (Ethernet) interface. Ethernet A type of network that supports high-speed communication among systems. It is a widely-implemented standard for LANs. All hosts are connected to a coaxial cable where they contend for network access using a Carrier Sense, Multiple Access with Collision Detection (CSMA/CD) paradigm.
  • Page 95 Network Management System. A computer system used for monitoring and controlling network devices. Network Service Provider. A local telephone company or ISP that provides network services to subscribers. packet A group of control and data characters that are switched as a unit within a communications network.
  • Page 96 Glossary Telnet Virtual terminal protocol in the Internet suite of protocols. Allows the user of one host computer to log into a remote host computer and interact as a normal terminal user for that host. terminal emulation Software that allows a PC to mimic the signals of a specific type of terminal, such as a VT100 or 3270, to communicate with a device requiring that terminal interface.
  • Page 97 Index Active Interfaces List screen, 6-8 Active List screen, 6-3 Active Ports List screen, 6-3 Add ARP Entry screen, 5-11 Administrator access, 1-6 Administrators Overview, 4-1 Alarms screen, 7-2 Alarms, Major, 7-4 Alarms, Minor, 7-6 **Apply Download, 5-3 Apply Download, A-1 Apply Download screen, 5-3 ARP Parameters screen, 5-11 ARP Table screen, 6-18...
  • Page 98 Index Management Communications Controller (MCC), 1-1 Management Communications Controller card, 1-4 MCC card, 1-5 Multiple Virtual Line (MVL), 1-1 navigation keys, 2-1, 2-4 network interface options, 5-2, 5-8, 5-12, 6-2, 6-3, 6-8, 6-11, 6-16, 6-20, 7-2 NVRAM Clear screen, 5-2 NVRAM Config Loader screen, 5-3 Operator access, 1-6 POTS, 1-1...

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