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troubleshooting (continued)
problem
Engine stops when
1. Dirty air filter.
under heavy load
2. Engine running cold.
Engine misfires
1. Spark plug cap loose.
2. Incorrect spark plug gap or
3. Defective spark plug cap.
4. Old or low quality gasoline.
5. Incorrect compression.
Engine stops
1. 1. Carbon Monoxide level high. Red light
suddenly
2. 2. CO Sensor Alarm flashes yellow
3. 3. CO Sensor Alarm flashes
4. Low oil shutdown.
5. Fuel tank empty or full of impure or low
6. Defective fuel tank cap creating
7. Faulty magneto.
8. Disconnected or improperly
Engine knocks
1. Old or low quality gasoline.
2. Engine overloaded.
3. Incorrect spark timing, deposit
Engine backfires
1. Impure or low quality gasoline.
2. Engine too cold.
3. Intake valve stuck or
4. Incorrect timing.
Product doesn't
1. Product not plugged in properly.
have power.
2. Circuit Breaker tripped.
3. Product needs service.
Product begins to
1. Problem with appliance.
operate abnormally.
2. Rated load capacity exceeded.
59187
possible causes
damaged spark plug.
Carbon Monoxide level high. Red light
on Carbon Monoxide Sensor illuminates.
on Carbon Monoxide Sensor illuminates.
CO Sensor Alarm flashes yellow
continually shortly after starting.
continually shortly after starting.
CO Sensor Alarm flashes
yellow continually after longer
yellow continually after longer
period of operation.
period of operation.
quality gasoline.
vacuum, preventing proper fuel flow.
connected spark plug cap.
buildup, worn engine, or other
mechanical problems.
overheated engine.
For technical questions, please call 1-888-866-5797.
probable Solutions
1. Clean or replace element.
2. Allow engine to warm up prior to operating equipment.
1. Check wire connections.
2. Re‑gap or replace spark plug.
3. Replace spark plug cap.
4. Use only fresh 87+ octane stabilizer treated
unleaded gasoline.
Do not use gasoline with more than
10% ethanol (e15, e20, e85, etc.).
5. Diagnose and repair compression. (Use engine will
not start: cOMpreSSiOn reLateD section.)
1. 1. Leave area immediately and allow area to ventilate
Leave area immediately and allow area to ventilate
thoroughly. Only operate generator outside.
thoroughly. Only operate generator outside.
2. 2. Carbon monoxide sensor malfunction.
Carbon monoxide sensor malfunction.
Sensor needs service. Call 1‑888‑866‑5797 as
Sensor needs service. Call 1‑888‑866‑5797 as
soon as possible. Do not use the Generator
soon as possible. Do not use the Generator
until the sensor is working properly.
until the sensor is working properly.
3. 3. Make sure to operate generator within rated
Make sure to operate generator within rated
ambient temperature; maintain minimum
ambient temperature; maintain minimum
5 ft. clearance from all sides.
5 ft. clearance from all sides.
4. Fill engine oil to proper level. Check
engine oil before EVERY use.
5. Fill fuel tank with fresh 87+ octane stabilizer treated
unleaded gasoline.
Do not use gasoline with more than
10% ethanol (e15, e20, e85, etc.).
6. Test/replace fuel tank cap.
7. Have qualified technician service magneto.
8. Secure spark plug cap.
1. Fill fuel tank with fresh 87+ octane stabilizer treated
unleaded gasoline. Do not use gasoline with
more than 10% ethanol (e15, e20, e85, etc.).
2. Do not exceed equipment's load rating.
3. Have qualified technician diagnose
and service engine.
1. Fill fuel tank with fresh 87+ octane stabilizer treated
unleaded gasoline. Do not use gasoline with
more than 10% ethanol (e15, e20, e85, etc.).
2. Use cold weather fuel and oil
additives to prevent backfiring.
3. Have qualified technician diagnose
and service engine.
4. Check engine timing.
1. Turn off and unplug the product, then
plug it back in again and turn on.
2. Turn off and unplug product. Reset Circuit
Breaker. Plug in product and turn on.
3. Have product repaired.
1. Immediately unplug appliance. Have
appliance repaired by a qualified
technician, or replace appliance.
2. Lower the number of items plugged into the
Generator to stay within the rated capacity,
or use a more powerful generator.
Page 21
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