Action
Replace the toner cartridge.
Does the problem remain?
Step 7
1 Remove the right cover. See
Right cover
removal.
2 Make sure that the HVPS1
cable on the controller board
and HVPS is properly
connected.
Does the problem remain?
Step 8
Replace the HVPS. See
HVPS
removal.
Does the problem remain?
B B l l a a n n k k P P a a g g e e C C h h e e c c k k
Note:
Before performing this print quality check, print the Print Quality Test Pages. From the
control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages, and then
perform the initial print quality check. See
Action
Step 1
Verify that the toner cartridge is
not empty.
Is the toner cartridge empty?
Step 2
Replace the toner cartridge.
Does the problem remain?
Step 3
Check if the printer is using a
genuine and supported Xerox
toner cartridge.
Yes
Go to step 8.
Contact the next level of support.
Performing the initial troubleshooting check
Yes
Go to step 2.
Go to step 3.
Go to step 5.
Diagnostics and Troubleshooting
No
The problem is solved.
The problem is solved.
No
Go to step 3.
The problem is solved.
Go to step 4.
Xerox
B310 Printer
®
Service Manual
.
41