Xerox B310 Service Manual page 105

Error code
611.38
621.01
640.84
662.23
662.80
662.81
662.82
662.83
662.84
662.85
662.86
F F u u s s e e r r O O v v e e r r h h e e a a t t e e d d S S e e r r v v i i c c e e C C h h e e c c k k
Action
Step 1
1 Allow fuser to cool for three
minutes.
2 Resend the print job.
Does the problem remain?
Step 2
Replace the fuser. See Fuser
removal.
Does the problem remain?
Description
Paper reached the sensor (input)
but the printhead startup was not
complete.
Fuser heater was too cold when
paper entered the fuser nip.
The motor (main drive) stalled or
ran too slow.
The tray 2 lift plate failed to lift.
Jam detection caused by motor
(tray 2) not turning on.
Jam detection caused by motor
(tray 2) not turning off.
Jam detection caused by motor
(tray 2) speed not ramping up to
the required level.
Jam detection caused by motor
(tray 2) stalling.
Jam detection caused by motor
(tray 2) running too slow.
Jam detection caused by motor
(tray 2) running too fast.
Jam detection caused by motor
(tray 2) running too long.
Yes
Go to step 2.
Contact the next level of support.
Diagnostics and Troubleshooting
Action
Resend the print job. If the
problem remains, then contact the
next level of support.
See Motor (main drive) service
check .
See Optional tray pick drive failure
service check .
No
The problem is solved.
The problem is solved.
Xerox B310 Printer
®
Service Manual
105