Diagnostics and Troubleshooting
Action
Does the problem remain?
Step 3
Replace the original control panel
with a new control panel.
Make sure that the new control
panel is not previously installed
from another printer.
Does the problem remain?
Step 4
Check if the controller board was
recently replaced.
Was the controller board recently
replaced?
Step 5
Replace the current controller
board with the original controller
board. See
Controller board
removal.
Does the problem remain?
Step 6
Replace the original controller
board with a new controller board.
Make sure that the new controller
board is not previously installed
from another printer.
Does the problem remain?
116
Xerox
B310 Printer
®
Service Manual
Yes
Contact the next level of support.
Go to step 5.
Go to step 6.
Contact the next level of support.
No
The problem is solved.
Contact the next level of support.
The problem is solved.
The problem is solved.